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Autos of Texas
1421 Westway Cir, Carrollton, TX 75006, United States
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Autos of Texas
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el
Review №1

Good people fair prices fair trade

Ja
Review №2

We found my truck online and worked with Erika throughout the process. She was quick, efficient and friendly the whole time and I would definitely purchase another vehicle through them.Thanks again

To
Review №3

The worst customer service I have ever experienced in life!!! Purchased a pickup truck and transmission went out on it leaving me stranded. After getting the truck towed myself to the dealership I thought it wouldn’t be so bad being that I paid for warranty. Nope they’ve had the vehicle going on a month now and haven’t given me a loaner/rent a car. A big inconvenience. Not too mention if they say they will call u back trust and believe they won’t call u back. Not to mention when I bought the truck I asked for help with tires because the mud tires they had on it had no tread. They said they would help before the deal got done but after the deal was done they didn’t! So I had to pay for new mud tires myself which are very expensive ($1400) Love my truck but hate I chose this dealership to do business with. Would not recommend I hate I have to give 1 star!

Ab
Review №4

I have a very good experience with this dealer. They have a huge inventory of nice cars & trucks, the staff and sales persons there are so nice & helpful, especially Erika the lady who helped me buy my Mercedes. She showed me everything, and told me all what I need to know. No hidden fees no unnecessary charges whatsoever. When I test drive the car It shakes a little bit and the auxiliary battery was missing, I told them that I will take the car if they fix all of that. Three days later, Erika called me to let me know that everything has been dealt with, when I test drive it for the second time it was as smooth as a brand new Mercedes and I did not hesitate to buy it. Big Big shout out to you Erika.

Jo
Review №5

Wanted to leave a great review because great customer service goes unrecognized at times. My wife and I are very happy after purchasing our Jeep from Autos Of Texas. Offered us a great amount for our trade in and really helped us get into what we wanted. They really hooked us up and the whole team went above and beyond for my wife. Our Jeep had some issues not covered in the warranty and while I was at work they took care of my wife and little girl. They even let them use a loaner to grab lunch and take home since it wasn’t going to be fixed till the next day. The Jeep runs great now and they only charged me for the parts. Really appreciate Eddie and Erika for making the whole experience smooth

bi
Review №6

Did not make a car deal but the salesman Gerardo was really good and down to earth. Then a couple of weeks later I tried to buy an advertised car, and just got mixed answers. I gave up.

La
Review №7

We purchased our Car with Gerardo from Autos of Texas and he was amazing to work with! We drove 4 hours to look at it and they had it all ready to go waiting for us! They were honest, personable, not pushy, dependable, Knowledgeable, and super easy to work with! We love our new car and they made the whole process so seem less! Thank you again Autos of Texas! We hope to do business again one day!

Ca
Review №8

Best place to buy a car! Gerardo and Erika made purchasing a jeep so smooth and informative.This dealership really cares for their customers! Wish I could give them more stars they definitely deserve it! Especially Gerardo and Erika !

Le
Review №9

Excellent service. Shoutout to Gerardo for helping us through the process to get the car we wanted. He was very attentive and responsive! It was an easy and smooth process and we are glad that Gerardo and Eddie were willing to work with us. Highly recommend!

Mi
Review №10

**5/25 UPDATE**After 12 weeks since purchasing vehicle, I have finally received title and plates. Only took dozens of phone calls and a dealer complaint with DMV to finally make it happen. Well beyond the two-month LEGAL timeframe for a dealer to transfer title and issue plates.----------------------------------------------------------------------------------------------------------------------Stay far away from this dealership if you can. Buying experience and deal on vehicle were both not bad, but issues with title transfer and getting plates makes this a 1-star dealership.Purchased and paid in full for vehicle 9 weeks ago as of this review. Still have not received plates or title. Dealer continues to blame COVID and the DMV being backed up, but I do not buy this. A friend bought a vehicle during COVID and received plates within 6 weeks. Like, really - it has been over a year since the pandemic started and you continue to use it as an excuse? Cmon guys.Have called them many many times, and Ive either gotten either a voicemail, or very poor excuses as to what is going on. I even got guaranteed by someone who no longer works at the dealership that I would receive plates and title within 2 months. Well, that time has now passed, my temporary plate is expired AND I still dont have the title to a vehicle that I paid in full for well over 2 months ago. This is ridiculous.I have gone ahead and filed a dealer complaint against them with the Texas DMV. Hopefully that is the last escalating action I have to take. My patience is gone and I have continued to give them benefit of the doubt, but no more.I will revisit and edit this review if this is taken care of in a timely manner but I really have no confidence in the dealer at this point. Its a shame because the vehicle itself was a good deal and the buying experience wasnt too bad.

Ci
Review №11

They found us just what we were looking for. The price was spot on with Kelly Blue Book and they gave us more on our trade-in than we were expecting. The sales and financing staff were attentive and open about everything with us. We even spotted an issue with the car on test drive and they put in writing what they were going to do to fix it. They offer an amazing service plan with purchase as well. I will go back to them for my next vehicle.

Ch
Review №12

It was nice to walk into Autos of Texas and being greeted by a friendly face. Erika, I can’t thank you enough for making our car buying experience such a pleasant one. Hubby loves his BMW X6M!

lu
Review №13

I had an amazing experience here at Autos of Texas. Eddie and Gerardo helped put me in a new car. They made the buying process so easy and simple... I will totally buy again here!

Je
Review №14

Muby, I will vote for you as the BEST Salesman in Texas. Welcoming, cheerful, kind and convincing. Autos of Texas = value for your money. Nobody can regret meeting this jovial young man.

Ta
Review №15

I had a very pleasant experience with Autos of Texas. They were very welcoming and worked with me on getting a very very very nice truck that I have been wanting for some time now. After coming here, George and Eddie were awesome! Erica greeted me with one arms and now, I am a new owner of the big truck I wanted! Highly recommended to come to Autos of Texas. Ask for George!

jo
Review №16

Gerardo P. made my experience the best when it comes to buying a car. Highly recommend autos of Texas to anyone in the market for a vehicle. Ask for Gerardo he will take care of you and make your buying experience easy.

Da
Review №17

My wife and I just purchased a very nice Tahoe from Autos of Texas and thoroughly enjoyed our experience! Muby was genuinely awesome, he answered all of our questions (online and in person) and had an awesome energy about him. By far the best experience Ive had at a private dealership and I highly recommend. I wont hesitate to work with them in the future!

ki
Review №18

Erika is the best!!! She got me what I wanted a 2019 charger. I would recommend everyone to come and see her or anyone here. They are great and they are guaranteed.

Sh
Review №19

Muby was the sales person I was dealing with. He was polite and helpful. Answered any questions I had and made the deal very easy to complete.

Ma
Review №20

One of the best private dealers Ive visited. Great group of people that actually care and hear you out. They will work with you to make sure you get the best deal and work with your budget. Better rates and faster then most other dealerships around.

Ea
Review №21

Three months after purchase and still no plates or title. They do not care to return phone calls and if you happen to catch them answer the phone, then they say the hold up is Covid. That is just an excuse. I have registered another vehicle and an Rv personally with no problem. You just have to wait in line for an hour. They have a legal responsibility to get this done timely. I will be reporting them to the appropriate authorities. Highly unprofessional. i changed my review from 1 to 3 stars because i finally got my plates. It is unfortunate that they wouldn’t return my call until i posted this review though.

Ke
Review №22

This place is absolutely 💯 the BEST. The staff meet all my needs. Came in and got exactly what I wanted. Hands down to Erika. She is the best.

Vi
Review №23

I had a great experience at autos of texas Erika was amazing she was able to vet me into the vehicle that I was looking for. I do recommend this dealership

Wa
Review №24

My wife and I purchased a Maserati to day we are very pleased on the service, I must start off saying Gerardo Partida is the best salesman I ever bought a car from he’s very professional, he’s very polished he was very persistent. I mean this guy is awesome I highly recommend if you are planning on getting a new car please go see him. He’s a 5 star for sure!!!!!

Ko
Review №25

This dealership will do everything possible to get you in the vehicle you want. I dealt with Muby for two weeks to find the exact car I was looking for. Seriously, he, Eddie and the rest of the team put two weeks of time and effort into me and still offered even more support. I have no doubt they will treat you right. Do not hesitate to choose them.

Fo
Review №26

They provided me with exceptional service when you visit this dealership talk to Muby he is a phenomenal guy. He worked really hard to provide me with best service! 100% would recommend to everyone to go to this dealership. Eddie the finance manager was a great guy as well. Please visit them you will not be disappointed.

Ya
Review №27

I had an awesome experience buying my BMW here at Autos of Texas. I want to give special thanks to Erica and George that welcomed me and initiated the deal. But the big applause for closing it and take care of us goes to Eddie Ford!!!

Ca
Review №28

I recommend Gerardo he has good customer service! Overall the company likes to keep their customers happy!!

pa
Review №29

Very good service Erika was very friendly and honest it took me less than an hour to go out there with a car I recommend this dealer

Ke
Review №30

Autos of Texas was wonderful with their service. I got in and got out in no time. They took good care of me. Very hospitable and caring.

He
Review №31

Very helpful. Approved in 20 minutes and Eddie and Gerardo made sure the car was ready and they accommodated my schedule perfectly. Go see these guys. Thanks again.

Do
Review №32

Very nice guy great place. Very helpfullySorry he didnt have what we needed.

Ja
Review №33

Miss Erika gave us Great customer servicePerfect place to buy your car👍

To
Review №34

ERIKA, EDDIE, AND GERARDO ARE THE BEST ! They really helped me out with getting what I wanted at the best price possible ! SO SATISFIED !

Fr
Review №35

My Dad got me a car from here ! The car is in perfect condition and drives amazing. Thanks to Erika for helping my dad with the whole process

Li
Review №36

I just purchased a vehicle from here and i must say, the experience was wonderful! They worked with me and got me in the vehicle i wanted in less that 30 minutes! They were very nice, welcoming, and attentative to what i wanted. Erica, George, and Eddie worked together as a team to make me comfortable and assured me everything would be fine and i will be in the vehicle i came to look for. Excellent, excellent service!! I lucked up and came to the perfect place!! I recommend coming by to atleast just take a look. You will not be disappointed.

Jo
Review №37

I was very impressed with Yessin or sales person and Amir the owner. Our finance guy Eddie was pleasant as well.Yessin and Amir went over and beyond to help me achieve all my financial goals. Yessin constantly communicated with me and Amir promised what he delivered. My over all experience was professional, honest and excellent!I will recommend if you want a car go to them.I will send as many referrals to them as I can.Thank you 🇺🇸Shukran🇵🇸🇱🇧Gracias 🇲🇽JoAnn Ruiz✅✅✅💯

Ha
Review №38

Gerardo and Eddie were so sweet and patient with us over the phone and in person! They made the process so simple and smooth, I’d definitely recommend coming to these guys ❤️

La
Review №39

Great people to deal with Muby took great care of us and the finance manager took care of too Thank yall!!!

ya
Review №40

Great service!!! I Received a great deal! They worked hard to help me and left driving the vehicle I wanted for a great price

Mo
Review №41

Terrible customer service. I see all these reviews and im wondering what the difference is between me and these other customers. Is it cause i was looking for the least expensive car? First of the car was 3945. I told them i had 1500 and they said thats perfect to come get the car. Well they took the money and then said that i cant take the car unless i give 3000 down, so i said i cant do to just give me my money back but they pretty much forced me to get it saying i cant get my money back. So they said theyre working on a better deal so they tell me to give another 500 down so that would make it 2000 down. I still owe 3945 for some reason. I know taxes are an issue but not 2000 dollars worth of issues as i know tax places that do that for less than 200. Now i tell them my ac is not working and they tell me to stop by and theirmaster mechanic and hell take a look at it. They didnt tell me i had to pay 100 just to get it checked out and sure enough the air compressor is completely out which their mechanic said would cost 800 dollars to fix. I tell them the problems and all the owner can tell me is that sucks, at least its not hot today, let me see what i can do. I havent heard a word since then. And its a leakerFollowing up: the catalytic converter was screwed up a $950 fix, needed a new battery 250 and the starter was screwed up another 700.NOT RECOMMENDED!!!

Mi
Review №42

The vehicle has been a good investment. However, the customer service after I put a down payment to secure the truck was not. I had previously told the salesman that I was not in the state to personally buy the vehicle however, my mother who has POA would be the one to sign the paperwork and finalize the buying process. I waited over two weeks to try to get the vehicle off their lot. I called inquiring about the truck on 15 July, was told that it had just gotten on the lot and that it was going to be in the shop for a turbo replacement, but the salesman would let me know when it got out. On 21 July, after calling them AGAIN after not hearing from them, to see the status of the maintenance. I went ahead and made the down payment. I was told later in that week that the maintainers ordered the wrong turbo so it would be yet ANOTHER few days to get the part. 30 July is when I received the vehicle.On the day I wanted the vehicle delivered, I called the salesman requesting him to deliver the truck to my mothers home after multiple times of me having to follow through on the truck, that was the option that would make me a happy customer. He AGREED on the time for drop off and about an hour later I received this text “I will deliver the truck to you however it will not be today my detail guys have not detailed it and on top of that I am extremely busy due to it being the end of the month however, I will deliver it to you personally next week and because of the times it has taken to get this truck to you, I will include 2Yrs free oil changes on your personal vehicle along with the truck.” “I truly apologize ma’am if there is anything else I can throw in for you for the wait please don’t hesitate to ask I will do my best to get your request fulfilled.”The salesman and I already agreed on a date and time for drop off, yet an hour later he comes up with this excuse. My mother, who was waiting for the truck, called the dealership after the ordeal and demanded to talk with a supervisor needless to say, that finally got through after she called them, the salesman called her and told her he would be on his way to drop off the truck that day.Yes, I got the truck that day, it wasn’t after we had to be vocal about it being delivered that day. That is what made me unhappy, I had to be stern about getting things done or else the salesman was going to put it off until next week like it was no big deal.I called to get ahold of the manager to inform him of my unsatisfactory customer service experience he said that my experience was the first he had heard about it, I told him that on top of that the salesman didn’t follow through with the 2Yrs free oil service that never came.Not expecting nor looking for the complimentary oil changes, but I did expect, from the good reviews, that I would be getting outstanding customer service. It did NOT happen in my case, the manager, after explaining to him my situation was too worried about me giving the business a negative online review that he then refused to send me the oil change vouchers, and stopped listening to me.I hope this ordeal, that unfortunately happened, is a learning lesson for the business. Words matter, and instead of rushing to get another sale to slow down and listen to the needs/concerns of the customers. Customer service is just as much the face of the business as the sales and inventory on the lot. Unfortunately, I experienced the negative side of customer service, that has made my overall view of the customer service business here very negative. I am giving this business’ customer service three stars for the fact that that day was a bunch of yes and no’s to deliver the vehicle, it wasn’t until we had to call higher up to get things done that it got here. And when I called the manager to relay him my situation that he was too concerned about the review I would put, instead of taking responsibility and assuring that his salesman gets training on time management, communication or customer service so that he doesn’t run into a situation like that in the future.

Ma
Review №43

Love this place! Great customer service, very considerate and will get you the best deal! Ask for Gerardo and Eddie!

Ab
Review №44

George was very helpful and experienced. He answered all of my questions and gave great advice! I reccomend him fully if you want a great deal on your vehicle!

Is
Review №45

Great experience beautiful vehicles George and I have been Texting back and forth for a week and he was really helpful.... Eddie Ford is completely helpful has well. Thank u Autos of Texas

Lu
Review №46

Great experience. Muby will go the extra mile to help you!

Be
Review №47

Excellent experience. Eddie and Gerardo made sure everything went fast and seamlessly. Would recommend to anyone !

en
Review №48

They have wonderful business and fully dedicated to making the customers very happy and comfortable. I would recommend them to any body. Thank you guys so much. We will be back in the future for more cars.

Ni
Review №49

I just Purchase my car here And I had a awesome experience great customer service On my scale I 1 to 10 I give them a 100 I’m very satisfied

Pa
Review №50

Erica was very helpful showing the vehicle and taking care of things after the sale. Very good experience.

Ka
Review №51

Yo big thanks to Erika Almendares, at Autos of Texas, great customer service and even better cars!

sh
Review №52

Awesome people! Great experience!! Took care of all my needs and got me into car when no one else could!! Thanks Gerardo and Eddie!!

E’
Review №53

My experience was amazing George truly help me get my car Eddie explained everything in detail and for that I’m truly grateful I’m truly blessed Erika was just has wonderful. Thank you!!!

En
Review №54

Muby was great !! Buying process was fast and easy.Thank you !!

Fe
Review №55

Erika was the best just sign and drive perf6

An
Review №56

I bought truch and Zain was so dedicsted to making us feel like he teally cared He wanted to make sure we left happy. He is so dedicated to his work . He is a good employee

Tr
Review №57

Muby was very helpful and friendly in the buying experience of my vehicle. Im more than satisfied with my Acura TLX, I would recommend this dealer to anyone!

Ni
Review №58

Muby did a really great job with me

Ty
Review №59

Great group of people, worked with me to get my dream truck!

El
Review №60

Good customer service and great cars at low prices 👍

Ga
Review №61

Great service super easy and fast buying process definitely would recommend!

an
Review №62

Tony was very helpful most definitely recommend this dealership and ask for tony you guys 🤗

Ra
Review №63

Awesome people to work with, and willing to fight for great results, no matter the situation!

Da
Review №64

It is the right place to buy cars

Ka
Review №65

Amazing nice very helpful!!! Eddie Ford helped us out

Za
Review №66

This dealership is a good place to go, they worked with me for hours on trying to make this deal with me. They WILL work with you till they make a deal for you.

Pa
Review №67

I had a wonderful experience and staff was amazing, I love it

Mo
Review №68

Great experience...awesome staff!!! Thank you guys so much!!!Highly recommend!!!

JM
Review №69

Good experience with Gerardo.

ge
Review №70

Excellent and quick service.

th
Review №71

Quick, easy, and comfortable buying experience

Fo
Review №72

Great place to do business!!!!

Ka
Review №73

Great service!

Is
Review №74

GREAT PEOPLE

De
Review №75

Respectable

Er
Review №76

Thanks to Erika Almendares for her always excellent service for the Saucedo family we are very satisfied with her company Autos de Texas for its quality

He
Review №77

Excellent, very satisfied with the attention of Erica Almendares, I consider that she is very patient and attentive with clients and explains in detail about the credits.I highly recommend this place 👍😃

Ma
Review №78

Excellent service. Great service. 😁

p
Review №79

Buying my car here was a fantastic experience. They helped me in everything and with all the documents. they treated me with a lot of respect and consideration and I could have my car. thanks to autos of texas

Information
17 Photos
79 Comments
4.9 Rating
  • Address:1421 Westway Cir, Carrollton, TX 75006, United States
  • Site:http://autosoftexasdfw.com/
  • Phone:+1 469-491-1919
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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