Visited this place with family on 10Oct2021.Food is great and tasty. We have ordered naan, Faluda, vada pav and cold drinks.People working here are polite and customer friendly.The pan waala is good person, he is from Pakistan. Took 4 pans.Will visit this place again

I had mutton with rice. It was very tasteful and delicious. Not too spicy either! Just right.I will be ordering again soon.

Loved their vada-pav and malai Falooda. Having eaten a lot of Vada-pav in Mumbai, this place tastes exactly the same, plus they add dry chutney and a few different sauces on the side.

Confused, i ordered paneer Tikka masala and got what am I assuming is chicken Tikka masala, but the sauce is all oil? Maybe its something else. The naan was okay.

Food is good, but giving three stars due to the cleanliness aspect. Tables are typically dirty and are not cleaned after the customers leave. The trays in which the food is served are also not cleaned after the use by previous customers. Please take this as constructive criticism and ensure everything is cleaned, as it will attract a lot more customers. It sometimes doesnt feel good or hygienic sitting there.

Service can be a hit or a miss so I pretty much always get to-go here. Pav Bhaji, Vada Pav and Falooda are the best I’ve had anywhere in the States.

Omg ..after a long time i tried street style bun kabab.. it was delicious .. its a must try food in their menu loved it.

Excellent food! I like the staff and the good thing was they replaced our order even though it was our mistake at no cost and made us something that was not on the menu. We for sure enjoyed our dinner last night!

Best ice cream. Best chai. Best samosa. Pani puri could be better... but it’s an awesome place!

Tried paneer butter masala and chats. It was amazing. Also, the staff treat customers really good.

I usually visit Kwality irving and I love their faloodas. This one time I stumbled upon This Carrolton branch and very disappointed. The owners rellay need to understand that customers know what they want. When I asked for malai kulfi falooda they gave me kesar pista icecream falooda and when i went back and questioned them the lady started explaing that malai kulfi falooda usualy has kesar pista icecream in it. Please learn to say that you dont have an item if you dont have it rather than giving something random and assuming that the customer might never know. What bothers me most is that the lady is so confident about the malai kulfi having kesar pista falvor in it and doesn’t care for giving a replacement or refund or atleast accept that it was genuine mistake. My evening would have been fine if she simply said they ran out of icecream.

I don’t know where to start. We order Malai falooda and they gave us kesar pasta falooda. I drove back to ask the reason, instead of accepting the mistake they did, she was trying to explain me malai kulfi has kesar pista in it. She didn’t even bothered to refund the money back. It was very disappointing. I request the owners/management to learn how to treat a customer.

New owners are very kind and are looking for suggestions to make the place better. Unfortunately our food took very long to come out, and once we got it, it was very unimpressive. Shakes were good, but the kulfi plate was frostbitten. Will give it another try to help support small business though.

The worst falooda I ever had. There isn’t anything inside falooda when I ordered except milk and small scoop of ice cream. It’s more like sugary flavored milk

I went there with my family for lunch. Staff is great and they provided excellent service. We love their vada pav, Lal aloo, mix chat, butter nan & butter chicken. My kids love the faloda. I would definitely recommend this place!

We ordered bun kabab which were really good and worth the money. Serving size was upto the mark.

I went around 5:30 owner was there I had both dabali and vada pav both of them are great also had kulfi ate which okay but I had rasangna something like that which is great. It took 7 to 10 min to get the food which is normal compare to agha juice and Bombay chowpatt 10 min is normal. Overall great experience and great tasting food. After reading other reviews I dont know what is going to happen next. I had great customer service. Co.pare to owner that lady serve me great.

We ordered kulfi plate and hariyali kabab both tasted very bad.. and cleanliness problem maintenance very bad.. not going again

First, they made us wait over an hour for the food. Second, some food was not cooked properly and another was burnt. Third, we complained about it and they didn’t seem to care. Never coming back.

By far the best vada paav in Dallas.

This place was the worst I had in dallas. The food took a long time to come and the food was burnt outside and not cooked inside. We complained about the uncooked food but they did not care

Food taste is extremely bad. Quality is also terribly unexpected. Never recommend anybody.

PLASTIC piece in the food I picked up last night.. 😞 😞This was my second visit. I am giving one star because I found a piece of plastic in the food (see attached photo). I had ordered jeera rice and butter chicken and found it after I started to eat. Needless to say, not happy at all!!!

So nice I like chat is very testy nice service....

Excellent Food and Customer Service. Papri Chaat and Bun Kabab are amazing.

For ready to eat menu they takes 30 minutes to serve and when customer complain them then they argue with custome very pathetic serving service and very bad customer service I will never recommend any one who expect good customer service 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Cleanliness is big issue here. in time when covid is still not under control, these guys have decided to abandon masks and gloves.

Love this place. You get the BEST vada paav here!

Tasty food but prices are too high. Specially the vada pav and paani puri the prices are not justified. Pav bhaaji is worth trying but again that too is a little on higher side. The combo deals were good though.

Really, a good place to eat. I went on Saturday morning.I liked the grill items ( Chicken Boti and Chicken Sheekh kebab) and especially the chaat.The guy at desk was really attentive and fast.

The 1 star is for the telephone service. Having never tried this place, I called to ask questions about the menu. The woman who I spoke to answered them, but when other customers came in, she rushed me to get off the phone because I wasn’t ready to order.

Tried the chicken sweet corn soup and chicken 65 both were great! Worth the price ! Rlly appreciate saima,the owner great person helped me with picking what to get! 10/10 customer service also the meat served is halal

Honestly, this place is amazing. I love the faloodas so much. I think about them often.

The food was amazing. We had Wada pav and amul cheese sandwich. It was reasonable cost and very nice taste. Absolutely loved it..Giving four stars because staff was rarely wearing masks while delivering. One of them didnt have mask while coming out of kitchen.

Reasonably priced tasty Indian chaat and ice creamsService is slow due to limited traffic and less staff members but best vada pau, daabeli in townMust try if you like vada pau n daabeli n some flavorful Indian ice creams

Worst experience.Ice cream was old probably year old. Service wasn’t good I had to ask so many times for my order even they didn’t care what was in menu. Ordered Samosas chaat and they gave me chicken samosa in it. I went to say them but they started arguing that they don’t sell chicken samosa ; however It was right in front of us near checkout register. Name was written chicken samosa on Tag . I threw all the food including Falooda. The guy who gave Falooda even wasn’t aware what ingredients to put in it. I have visited Irving kwality ice cream so many times.Never had bad experience. This location is worst.

Faloodas r really good and better than all the other places but waiting time is too long for everything.

Food is great service is very poor

Best place to try new flavors of ice cream! Great Staff! And great service too!

Kwalitys quality has gone down the drain. Just went there yesterday (Carrolton Location) and bought Chicken Tikka, it was completely bland, it had no salt, pepper or red chilli. Will never go there again. Called the owner and left vm, never heard back.I miss the previous owners, they were consistent in their service.

Great service and delicous food. Prices are good too! Will be coming back soon!

You must try there snacks items (vada paw,samosa,pao vhaji n chats) along with the ice creams.

Tried the snacks. Very disappointed. On top of that, the place is not hygienic. Fruit flies every where.

Use to be my togo place for some good chat and chaii ...... but their standards have been declining slowly ..... the chaii Flask had cold and 4hr old chai.... so again paid for a fresh one which took excatly 37 minutes to come out. The dhai puri we ordered was not how they usually make .... they need to take care of their customers like how they did before COVID.... hopefully they will ..... SOON!

Tried their malai boti roll. They don’t have it on their menu but would make it on your request. I didn’t like it at the first bite as it was too spicy but by the time I was half way through I started loving it. The chicken was really tender and dissolved in mouth. I wish they also offered it in paratha and not just naan

Good place to really enjoy Mumbai street food.. the new owners I guess are open to feedback and are really very friendly.. the wada pav is really good and served hot nd fresh, chicken boti a must try ...good going guys ...

We ordered Nihari, cheese pav bhaji, samosa chicken, club sandwhich, chicken tikkaPaneer masala, and masala sodaThe only thing that was good was masala sodaPlease improve your cookingCustomers expect some QUALITY when they spend there hard earn money .

Very nice place, good prices.It was clean, air conditioned and not crowded. The server was friendly and helpful. They serve all kinds of food, cakes and ice creams. Some Id never heard of, my son got Rose Petal flavor. I didnt like it but he loved it. Im more traditional in taste and they had plenty for me, too. The cookies and cream was great. Was a very nice stop on a hot afternoon.

Today i have been to this restaurant just to have some snacks and chat with my friend. I was looking at the ice cream section to try some of them. And what I saw was one of the ice cream tub was having a cockroach in that.I have taken pictures of that and will post the pictures as well.These people are not taking care of hygiene.I will not recommend this place.

Can’t think of a better place than this in Dallas !

I am so happy this place is right by my apartments! I had a trip to India last year and the food here brings back memories. In love with the Vada Pav!

Portion size was shocking.

Theyre so good 👍 and has a good customer care!

Worst food. Ice cream was old. No hygiene practice. Please avoid.

Awesome place Faloodas and Ice cream with GR8 side eats as well !!!

Employees themselves don’t even wear a mask while serving the customers in the middle of the pandemic.

After management was change ... very low quality food ....Every thing is oily and unhygienic food .....

Good place for quick snack items. Their Bombay sandwich, vada pav and pav bhaji are excellent.

I only had their Indian flavored ice creams so this review is only for that. They need to figure out the finer points of making good ice creams because theirs were unfortunately quite ice crystallized. I increased the rating to 3 because they did capture some nostalgic subcontinental flavors.

Food was ok. Not that great but at the same time not that bad. Could have given a 3 or 4 star rating but..... the restaurant hours say that it opens at 12 PM. We thought we can get in and order at 12. What actually happened was, the restaurant guys come in at 12. So, by the time they get the place ready to order, it is 12.30 and the food wont be ready till 1.00. We lost our office time coming over to this place.

It’s highly recommended and so friendly

I have been here three times, or at least attempted to come three times. When they open, their food is good but theyve only been open during the posted hours once of my three trips.Recently I was standing outside with 10 coworkers and 5 other would-be-patrons hoping they would open. Someone popped their head out then disappeared, so we went somewhere else. It is a shame because they food is good that they are so hard to actually come to.

I like this place a lot. Limited menu but the quality is great! I like everything they have. Its one of my favorite place. Good for leisure and good for get together. Awesome guys! Keep it up.

Its ok

Awesome Vadapav

Authentic vada pav taste in USA.Absolutely amazing

Kwality Ice Cream famous for Desi Ice cream also serves pretty decent food at a great price. Their Chicken Bun Kabab is my favorite, literally melting in your mouth and under $4.00 is a steal. Their chat items and Chole Bhature are other items I end up having. The ambience is not great but generally clean. Of course their signature ice creams and Faloodas (Indian style smoothies), though a trifle expensive are highly recommended, with Rose being my go to flavor.

Awesome food amazing people

Love this place! My husband and I drive from Little Elm to eat here..They make authentic north indian food. I have never been disappointed by the taste of the food. The pan pasand faaluda is a must try! Today I tried the Poori and sabzi, the Aloo sabzi was amazing!!

Feel like Hometown away thousands of miles. Quality, Quality, Great price as well.

Bad quality food ! Not clean surfaces. Ordered Bun kabab and was given the bun kabab made around 6-10 hours ago. Just no fresh food ! And food taste is pretty bad too ! Management needs to look into these issues

Delicious food. Good service. Casual dining.

Very good food. Vadapav, Bunkabab and Pav Bhaji are the best. Malai Kulfi Faloooda and Original Falooda are the best and ice creams are delicious.

Good food and even better customer service. Very reasonable prices. Will definitely be back. Thanks!

Made us wait over an hour for a take out order and every time we asked for an update, the lady rudely said it would be 10 more minutes (which clearly wasnt true). Food was not bad but the service should be equally important.

Good place to get Indian flavors and snacks. Place is nice and clean but could use better seating arrangement and keeping tables clean will also help

Delicious food and awesome service.

Falooda has frozen ingredients which come in hard during consumption. Comparatively agha juice falooda has a smoother experience . Note - I am talking about other frozen ingredients apart from ice cream

Vegetarian food, non vegetarian not good at all. Vada pav was good and so is dahi vada, but the chicken tikka masala, karahi chicken, chicken Biryani are not good at all

Called in advance to confirm the timings on a Friday night. The person who answered said they are open until 12 am which is also stated online. All of my family arrived at the location by 1130 and the employee or owner not sure who it was did not let us in. He just said we are closed and locked the door. No apology was given either. If a customer calls to check the timing of the store and is told it is open until 12 am, online it also says 12 am, and even on the door it says 12 am. The resteraunt should be open until 12 am. Terrible customer service. Highly dissapointed.

Although, we found this place a bit pricey, We usually go to this place to eat special Indian vada pav!! It taste really good and all other Indian chat as well. Their ice-creams, faloodas, golas, are good. If you are fan of Indian chat and ice creams- visit this place!!!👍🏻

Great food. Fast service.

Nice flavours and great taste

Awesome place for indian roadside food ! Good social meeting place👌🏼

Very tasty falooda and bun kabab. Very good customer service by the lady working there. Would love to go there again soon.

Waited long time for food out of few items some food was good other not so good out of manago icecream

Good place to hangout with lot of space and wide variety of snacks, ice creams and falooda. Vadapav and Dabeli are the must try items and faloodas are the best in town with friendly staff and good customer service. :)

Best Vada pavs in DFW area.

Yack Yack Yack... Please dont try. Save your money and taste 😁

They have the best dabeli and vadapao in the multiplex. Tried their chicken masala which was really good. The place is clean and spacious. 5th star for the perfect Falooda.

*@GREAT CUSTOMER SERVICE*@🤗👍Best place ever in Dallas for indian chatBest BUNKABAB 🍔VADAPAV AND ICE CREAM 🍦

Good food quality .... authentic taste...must try recently started thali .... Value for money ..

Love their kesar pista falooda. You get amazing indian flavor ice creams like paan, malai kulfi, kala khatta etc

This place used to be more authentic but quality went down now

I love this place... Specially vadapav.. Best vadapav in dfw!!

We always enjoy the snacks, food, and icecream here.

Loved the icecreame, reasonably priced. Staff is very helpful. We tried so many flavours before buying custard apple and lychee.

One of the worst place ever so gar i been to i ordered omlette pav and pineapple pastry, they gave me omlette dipped in a gallon of oil and wasstinking and i asked about my pastry said they dont have it and toook my order and charged, worst ever i left as is tried to sueeqe oil out but it took as many as 10 tissues abd needed more run it or close it

I wish that i can give them zero, they close at 10:30 and i called them 10:01 they said they closed the kitchen 29 minuts early it dosent make any sense, owner looks stupid beacuse of these stupid rules, losing money .

Very good place to have icecream, shakes and flooda(indian shakes). They serve indian fast food. The food tastes very nice( been here couple of times and it tasted good). They do have biryani& Thali (veg and non-veg) for less price. Pav baaji allo vada tasted very good.