Great location, and always clean. Ben is a great guy. Super nice and helpful. Best place to have a storage.
Jeremy was THE BEST!! He made my storage needs so easy! He was super helpful and accommodating with getting me set up and when it was time for me to leave! I highly recommend working with him and i will def be back if i have any future storage needs!!
They have some amazing prices. Best deals around. We rented after hours when the office was closed and it was super easy. We were able to unload our stuff at the last min when our other plans fell through. This was a life saver.
Jeremy was so helpful. He showed me three different spaces. He made sure we got the best unit with the easiest access to load and unload. Myself and the workers at my company appreciate that thank you !
Ben was super helpful and really awesome to be around, really cares about his job.
Good, friendly customer service and gets the job done for your storage needs :)
Its been a great service and I really appreciate Mr. Ben.
My husband and I love their online rental option. We were able to get our space after the office had closed for the day. Jeremy called us the next day to introduce himself, offered to take us to our space and help us download the app.
The guy was very nice and good to me he answered all my questions and was so helpful
Very helpful, the guy “Jeremy” answered all my questions, was quick . I was in there no more the 15 minutes.
Theses guys are great and helpful especially Jeremy he rocks
Great location, low prices. Staff is very friendly and helpful each time I come in. We use this facility to store items for our business. Very happy here.
Online rental was very quick and convenient for us. This location has some of the lowest prices in north Dallas.
My wife and I came to this location not sure about what size of unit we needed. Jeremy the manager was very helpful and took the time to show us multiple spaces. We found the right one at a price we feel comfortable at.
I’ve used this storage company a few times and never had a bad experience! My family has used it more than once as well. Absolutely amazing people run this storage facility and if you are looking for a place to store your stuff I promise THIS is the place to choose! Your stuff is treated as if it is their own stuff and I feel that my stuff has always been EXTRA safe here! Jeremy is the guy that always helps out the most ever since he came around things have gotten even better!Recommend 100000%! I never do reviews but I had to review this business because it was just that great of an experience
My fiancé and I were very impressed with the high quality customer service provided by Jeremy. He was very helpful and explained the process to us in a way that was easy to understand. We are very happy with our choice to rent here.
Jeremy was great. He was very friendly and patient. He took the time to show me different options. Found me the best space in my price range. He explained the lease in a way that was easy to understand. Very helpful!!
The property manager, Cindy, was a tremendous help is helping me figure out the best storage unit for my belongings. She also gave a great and fun tour of the facility.Its a great property. Very clean and tidy. Storage units are very safe and secure. Their rates are competitive and often beat market rate.
5 star customer service is what I got! Thank you for these low prices Public storage!
The manager went above and beyond to help me out even when the facilities power was out so I could get a generator to a family in need. Thank you very much and I apologise for any inconveniences.
Shout out to Jeremy for being extremely helpful and responsive to my situation. I needed a second unit and he was able to help me save more money than I originally thought. Its one less thing to worry about knowing that I have adequate storage.
I was very pleased with the great service Jeremy provided. He was very helpful and very friendly.
Jeremy was great! Thanks !
They said that the first month was free but it wasnt they tried to charge me $200 for the first month
First timer here, Jeremy was awesome!!Thank you, for your help 🙏
Fast and friendly! They are the best.
Josh was fantastic in handling my needs when I arrived. He was polite and helpful. He answered every question I had pertaining to the load sizes and amounts. Moving is incredibly stressful and knowing my stuff is in the hands of a company and an employee that cares makes me feel so much better about it. Thanks again!
Jermey has great customer service. He very helpful.
Great customer service. knowledgable and friendly. Property is clean and the office smells fresh.
I am in transition with not just moving myself cross country from California to Texas for work, I also coordinated and arranged for my mothers move from New York to Texas!!! With that being said, a lot of decisions and choices needed to be made. I decided to reserve a storage unit at this location for my mothers items. I called the 800 number requesting the size needed based on cu size, after meeting Debra, property manager she told me right away that the requested size would not be big enough....she was right! She was very professional, personable, patient and recognizes the needs of others and reaches out to provide positive input and helps in anyway that she can. Since I am not from Texas, Debra was able to suggest some places that would be a place for me to visit just by getting to know me. I almost feel like Ive known her my entire life. She is on point and amazing! If you want a positive experience whether you have short or long term storage needs, I highly recommend you going to see Debra!Debra - Thank you for all of your help! You have made my life so much easier during this time!!! You truly are knowledgeable, helpful and a sweet lady!
Very great hospitality
Jeremy is the best person to talk. If you need to rent a storege. Very professional and attend person.. excellent
Great service. Josh was quick and efficient and got me what I needed and all the information to take care of my belongings while theyre here.
Great customer service. Jeremy was very helpful.
Taslima was very helpful and answered all our questions. She really knows a lot about her job!
Kelesa was the best, very personable. She provided the best customer service I have ever witnessed. In my life!
No too good on customer service, and little expense than the others other then that good .
Had to grab a storage unit on short notice, ended up working with Josh who got me squared away pretty quick. Was gonna rent a 5x5, but after telling him how big the truck load was, he recommended a larger storage space. Admittedly, I thought it was an upsell... But turns out he was right. Saved me having to walk back and get another unit then move all my stuff again.Easy in and out, decent pricing for the size of units, I recommend the place. Do wish there were climate control options, but its not a terrible thing given I was just storing furniture stuff.
Great prices and the management is very helpful.
The staff at this location are very helpful. Very thankful for the fast and friendly help.
Desirae was very helpful and actually knew what she was talking about unlike the staff at Cube Smart. This location is great and I couldnt have asked for more professional help. My wife and I were very pleased with the help Desirae provided. She is wonderful. Highly recommended.
Great job Larry ! Thank you for the great customer service. ⭐️⭐️⭐️⭐️⭐️
This location has been great. Josh was very helpful both times we have been in.
5 star service ! Great job!
Jeremy was so quick and helpful and friendly with everything I needed for my last minute storage unit. This is my second time using public storage and I’ll be continuing to use them for sure!
Josh was extremely helpful getting me squared away with the storage needs I had today. Great location near my workshop and again, Josh was great!
Solid experience all around. Josh was great. Knowledgeable guy. Definitely would recommend!
Great service! thx Jeremy and Deborah for the excellent service.
Josh was a great help and very polite with helping me get a unit thank you so much and keep up the good work.
SO THANKFUL that District Manager, Chad, reached out to me to help make things right. I am happy to hear that Public Storage has individuals that are focused on the customer experience, and in turn I will continue to give them my business. We may not remember peoples names, but we certainly remember how they made us feel. Public Storage is very lucky to have Chad!!!!
Desirae was professional, knowledgeable and extremely helpful as always! She always does her best to ensure that each transaction goes fluently and smoothly.. she is a great asset to this company and I would recommend renting a storage unit at this property for sure. Convenient location with a great staff!
I had a quick move/quick sell of my home & had to find adequate storage at a reasonable price very quickly..which meant no time to waste. Moving from another city & not having ample time Geoff & the staff at Public Storage were courteous, understanding, professional & beyond helpful. Everything was handled they it should be as well as my acquiring the proper unit to store my goods. Id recommend PS to anyone needing a professional & friendly storage company.Thanks guys!
I opened my account last July, in the year that I have been with Public storage they have gone up three times with their rates. The property manager stated that she could send an email to customer service and have them honor my original price so I, a single woman with disabilities, wouldnt have to hire movers to move me to a smaller unit a few doors down. She promised to send me an email or to call me personally when this was done. I have waited two weeks, after going up there to talk to her although she is never there! I finally called customer service, and was told that such email was NEVER sent AND they would NOT honor anything she said, although she represents Public Storage. So here I am to bite the bullet on this without any help from anyone at this sorry excuse for a business. Unbelievable.
I have found my new storage building!! Recently in need of a larger storage, came in to campare prices, and what I got was SO much more! Desirae was PHENOMENAL! She took the time to break down prices, storage capacity, and regulations, and answered my questions without hesitation. Ive never had an experience like this at any other facility. Thank you for being spot on!!
Was really glad I called them,,,they have great deals on storage spaces inside and out,,,great custumer service that is ready to help at a moments notice,,,,They have U haul beat hands down.
The property manager (Desirae) at this facility was awesome. She is very knowledgeable of storage needs and the merchandise needed to protect my belongings. I would recommend this facility to friends and family. Great customer service!!!
My parents have a unit here & less than a week after I said I wanted one, we got one on the same row! Debra made the rental process painless, fast & easy!!! Shes amazing! Great location with great people. ^_^
Jeremy was great, friendly and I was in and out of there in no time.
They are cheapest in town ! Very friendly staff.
Great location and friendly customer service. I spoke with Bravo and he took great care from the initial phone call to the followup after moving in.I suggest you use this facility. Extremely helpful!
Property Manager here at this facility is just amazing (Desirae).. She is very knowledgeable of storage needs even the merchandise to protect my belongings. I will recommend this facility to friends and family for her incredible customer service.
Josh was very helpful and friendly. Very professional and knowledgeable about what my needs were.
My first time looking for a storage unit and the woman that helped me, I believe by the name of Desirae was so nice. There were some things I didn’t understand and she took the time to explain it to me a few times (not even going to lie) 😂 and she was just great. Highly recommend this place.
Steven has been extremely helpful throughout my rental process which Saved me time and money. This public storage facility is one of best looking and cleanest properties i have rented at in over a three year period. Thanks for the experience.
Easy and fast transaction. Josh is a cool guy, he will get you squared away with no issues.
My family needed a storage, and this was the location we ended up renting at. After going to a few other locations, we decided on this one. The manager Steven was so helpful and very kind. The location was clean, and he was very friendly. Moving is stressful enough, so it was nice to go and have my storage experience be quick and easy. Thank you so much!
The new manager, Jonathan rocks! This place is clean and has great prices. Renting is easy and quick. Store your stuff here if you want a great price and terrific customer service!
Josh was onsite first thing this morning and ready to greet me when I came in for my appointment. Had great recommendations for the unit and completing the process.
I met with Kristina today to view a unit. She was very helpful with a great attitude. Even though it was out of my price range I would definitely recommend this facility to anyone as long as the customer service is this helpful.
Desirae was extremely kind,sweet,knowledgeable!!! She knew exactly what she was talking about to help me with me needs!!! I highly recommend her help to any future customers!!! Her propertys were all spotless I absolutely loved her an her customer service!!!
Fast and friendly. Josh very go explaining detail.
Spoke with Steven and got set up with everything I need. Hes customer service was TOP NOTCH. He showed me my space and helped me decide if it would all fit. I didnt think it would, He was right it did. Which saved me $$s on the size unit I needed. Thanks Steven!
Josh was great even tho I showed up a lil lake he took care of me like no other
Had a great experience. Was very simple to set up and Im also very pleased by the help I received from Desirae. Ive used other storage units and Ive never been as pleased!
Josh was super nice and informative! Worked with our schedule to make things as easy and quick as possible!
Ah, just another pile of company-written positive reviews, and reviews written by people to get some kind of discount.At first, this place seems to be a bit cheaper than competitors.I can assure you that when the bait-and-switch price is over, any savings you get at the beginning will quickly disappear.Local managers have no ability to fix problems, customer service is vile, and the website is glitchy and untrustworthy when making payments.Do yourself a favor and go elsewhere.
Love it the place looks amazing and the employee was very helpful and clear about everything
Ive had a great experience at this storage facility. Debra, the manager, is super nice, professional, prompt, really cares about clients. Price is great, units are clean, overall the facility is in great shape.
Quick and professional. It was such an easy in and out. Definitely recommend
Very quick service! Josh was very pleasant and accommodating. Exactly what I needed.
Great customer service by Mr. Bravo! I went in to make a payment and he explained everything so detailed about how to avoid late fees and everything i had to ask he answered! Great Customer service i will be returning!
Best experience getting a spot yet. Josh is great, professional, and polite. Thanks.
Pushed for time and scrambing to find a suitable storage unit, Josh was extremely helpful and quick in providing exactly what I needed at a reasonable price. Very satisfied with the entire experience.
The facility was clean and seemed secure, which is a great feeling knowing that my property is safe. The best part about my experience was the customer service. Steven went above and beyond with my odd requests (of which i had plenty haha) showing me all the options I had, never being pushy or making me feel uncomfortable. Steven is the reason I will continue to use public storage in the future, he has truly made me a lifetime customer.
Quick and painless process, just got keys this afternoon.
Great location and price. Samantha was friendly and very helpful.
I just had a great customer service experience at this location. Steven was cool...I received the rate that I agreed to over the phone. There was no foolishness . It is clean and secure.
Josh was very helpful and answered all of my questions. Great service!
Great service, everything took less than 10 minutes Josh was really helpful and professional.
I was just helped by Public Storage Employee Chris at this location on 8/2/13. Chris was very professional, highly knowledgeable, and so personable when helping me out! He is certainly a great representative of Public Storage, and definitely an asset to their company. Keep up the great work Chris!!! You Rock!!!
Josh was amazing super quick service and very friendly!
Quick and easy renting. Great service.
Had a unit for a while. No problems. Affordable just pay on time! Late fees are high
Josh was friendly, courteous and professional! Great service!
Geoff was so awesome! His customer service was fantastic and he made what couldve been an unpleasant transfer easy! The facility is clean and I would recommend this place to anyone needing short or long term storage. Thanks Geoff!
This is from me and my girlfriend about josh, he was very kind respectful person had a positive attitude the whole time great customer service help me get a storage a price that I could afford.really appreciated his help
Stopped in to make a payment on my storage unit thats at another location and the girl behind the counter was so sweet and polite I just couldnt say no when she asked if I could give her a review!
Josh was very prompt when I made the reservation on line to call and confirm. I showed up early and he made set up easy
Great place for your storage. The process was smooth and fast!
Fantastic service Josh was very kind and helpful.