This place is absolutely amazing!! I can not say enough about the staff, efficiency, cleanliness, and set up. I definitely recommend Jex!! He did a great job and attended to all of my needs. He was patient, courteous, and helped me with everything that I needed. The service department is hands down the best. The Service Manager, Mike Nelson, goes above and beyond and does a great job!! Wish I could give more stars than 5!! Thank you guys for everything.
I wanted to come leave a review because Jex Hernandez did a wonderful job. He was professional and knowledgeable. I felt comfortable leaving my “baby” with them knowing she was in good hands. The manager Mike Nelson also came over and made sure I was happy with everything. I will be back.
I brought in my 2018 f-pace and i had Jex helping me out. I can’t say enough about him! He was extremely professional and very pleasurable to work with. He answer all my questions and explained everything thoroughly. The great experience I had with him here will definitely keep me coming for all my maintenance needs for all my vehicles. His manager Mike Nelson was also great help and he checked very often making sure that I was a happy customer and happy I am. Thank you Mike and Jex
Ive had nothing but great experiences with Jaguar, especially their service dept. Michael Hernandez was very professional, knowledgeable, and helpful and made my maintenance appointment go quick and smooth. Service like no other!
What more can i say, i bring my fiancees Evoque and my F-Type here routinely for their routine servicing and the guys here are great! I usually deal with Jex when i stop in and this guy is great, knows his stuff, works professionally and in a very time considerate manor. Would highly recommend this shop to anyone looking for a truly professional experience!
Took my Jaguar to get serviced. I thought Jex did a great job servicing my F-Pace and the whole service department were awesome, very friendly! Would definitely bring my car back to get serviced here again!
I had my car serviced and was very impressed. Jex was amazing! He was very friendly and very courteous. I highly recommend going here. I will definitely be back to visit Jex.
Mr J. Hernandez, thanks once again for giving me a unique customer experience in my last service maintenance. I learned more about my f-pace thanks to you. Surely I will visit you again on my next service.
Had a great experience at Jaguar service department with Jex. He is amazing and kept me up to date with everything that he was doing(recalls and software updates) He even charged it for me!! I love my I-Pace and Everyone in my neighborhood always ask me about my EV. They can’t believe it’s a Jag ❤️ Thank you Jex!
Jex helped me with my car. He was professional and prompt. He explained everything that needed to be done to my car. I am very happy and will be back. Thanks !
Jex Hernandez was professional and timely. He gave me the correct information to help me with my car, and knew what he was talking about. Thank you Jex!!!
Love getting all my Rovers taken care of the staff is super friendly and knows their stuff, Jex is the go to guy who usually helps with all my service request on my Range Rover Sport and Evoque! Will definetly continue to come get my vehicles serviced by this facility and team!! Would Recommend anyone in the triangle area to do the same!
Jex H. was courteous and professional. Service was done in a timely manner. Thank you
Jex Hernandez is my go to guy! Professional, responsive, and always provides a personal touch - I know my XE is in great hands with him, Mike Nelson, and the service team.
Made an appointment for an oil change, was not completed! Vehicle was never cleaned, and they had my vehicle for well over 1 week. They also “fixed” my water pump and “coincidentally” when I got the car back, the vent was broken. They said the motor must have just gone out and they would give me 10% off to fix it! Customer service at this location is garbage. Save yourself the headache and go to the location in Raleigh. Only giving 1 star because there are no options for ZERO! This location gets a goose egg.