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Bath & Body Works
400 Crossroads Blvd, Cary, NC 27518, United States
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Bath & Body Works
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Review №1

It’s imposible not to love this place! I’m addicted to their creations, soaps, lotions and candles with creative delicious aromas for every season and constant sales and deals. Get the app so you can score rewards. The staff in this store is the best by the way, they are always super kind and helpful .

Do
Review №2

The nicest, most friendly and helpful staff I’ve come across. They really made a good experience level up to excellent just by paying attention to each customer (myself included) and having really great energy.

De
Review №3

Nice staff. Store was fully stocked and easy to shop. Definitely one of my fav places to go.

Ca
Review №4

THANK YOU to Lisa, Danielle, and Alex (pictured with me) for helping me candle shop today! They were all very helpful and friendly. I love coming to this store to de-stress and relax while buying/trying candles to buy for myself or friends etc. Ive always had a good experience here and I thought I would document this specific trip there. Thanks again, ladies! Thanks again, bath and body works!

Ka
Review №5

I live a little over an hour away, and completed stumbled upon this location on accident when I was finishing a trip of shopping in Raleigh. I went to michaels and saw one next door and I had to go in because I was looking for something specific. Anyways, upon walking in I was greeted and it was honestly the best experience Ive had in any store, and Ive worked retail for a little over 10 years. All the associates were helping me gather the candles I needed, they checked in their back stock to make sure they could get me everything I was looking for. They were out of stock of some things, but to be honest Ill make the hour drive just to go to this store. Seems to have good management and happy employees. The young lady greeting people on 07/24/21 around 4-5 pm, the store manager Lisa, and the young lady working the register on the far left, you were all ANGELS. The young lady who checked me out also bubble wrapped some fragile items. Am very happy with this store. :)

Ca
Review №6

This bath & body works what set up so beautifully. Its probably the neatest bath & body works I have ever been to.

Da
Review №7

I got a lotion and body spray from the semi annual sale two days ago. Sadly, I got some sort of reaction/ chemical burn it seems like from the spray. I talked to an associate who was really nice about it and explained they were switching formulas and that I could exchange it. I only took away a star for the burn. Everyone was pretty nice about it. I feared at first it was a tampered with product but she explained that it was the new formula which has hydrochloric acid and that they gotta a new shipment so no way was it tampered with.

Al
Review №8

I love this place me and my friend went out on Saturday for a girls day and we decided to go in bath and body works because we knew how much we love that place and the staff is EXTREMELY nice they helped us find what they needed she even bought body wash of the BEAUTIFUL smell of the candle we were smelling when we walked in this is an awesome place definitely 5 stars

An
Review №9

Theyre really friendly at this store. A little too friendly. It really made me self-cocious of my shopping addiction. 🛍

Jo
Review №10

I went in shopping this morning for my first “Candle Day” ever and had such a great experience at this location. There was a line of about 20-25 people before they opened the doors and the staff would let in 5 people at a time and wait until they dispersed throughout the store before letting another 5 people in. It was great to see them taking social distancing seriously. Hand sanitizer and masks are also offered at this location right when you walk in.Their selection was phenomenal and I was able to get some brand new candles that I did not already have. The staff was very friendly and made sure to offer help if it was needed. Thanks Bath and Body Works team for making shopping in-store a breeze!

Ju
Review №11

As usual a great experience. Was unhappy for a while that I no longer get coupons but I take advantage of the semi annual sale and the reward program. Also enjoy the antibacterial products that smell amazing. Staff is always super eager to help!!!

Ti
Review №12

I love shopping at this location! Everyone is so friendly and always willing to assist and answer questions.

Mi
Review №13

Very patient cashier as I kept adding and taking off items to find the best combo to use my coupon sufficiently! Wonderful Customer service! Wish I caught her name! My little boy wanted to buy his friend a gift so we were trying to make sure he had enough to get what he wanted along with her gift. #Tooyoung forgirlfriends. Lol! Also I do not know how to do hashtags because I am a mom nerd!

Ga
Review №14

They close at 6pm on Sunday in case anyone was wondering like I was.

Kr
Review №15

Semi annual sale....great buys..

Mr
Review №16

Stood in a very long line to get these candles was it worth it yes will I do it again no lol

Sa
Review №17

This Bath and Body Works offers a quaint and cozy atmosphere. If you want to shop and not be bothered by crowds of people this Bath and Body Works is for you.

am
Review №18

A wonderful sales associate greeted me and then went on to help me find exactly what I was looking for. Friendly, caring helpful staff. So happy they are back open.

sa
Review №19

At this location they have more choices.The employees were very friendly, helpful and professional.Olivia was the name of one off the employees she helped me choose and she looked for some articles I couldn’t find myself. And answered all my questions. ( Thank you again 🙏🏻👍).It’s an organized store with more options then others.I highly recommend this location.Enjoy

Ke
Review №20

The staff was super friendly and I love the products!

Bi
Review №21

Just gitin my sniff on the soaps and candles

Da
Review №22

Love love love, smelling good everyday! 💋

Ni
Review №23

Sensible sanitation procedures. Helpful and friendly staff. Keep up the good work!

cd
Review №24

Alex was really down to earth and helpful!

Ch
Review №25

Can you believe they sold out of their candles this year I cant. Check back again I hear they have more holiday smells for us now.

D.
Review №26

This is Such a Great and Amazing and Awesome Bath and Body Works!!😃😃😃The Awesome Team here does Great and Amazing and Awesome Work!! This is a Bath and Body Works that sure Totally Rocks!! 😃😃😃😃😃😃😃😃😃😃😃

Di
Review №27

Honestly its a bit pricey

De
Review №28

Very nice and helpful staff. Great deals.

sa
Review №29

I was in the store today when 1 of the registers were down. The staff could not apologize enough and they were doing as much as they could to keep everything moving as quickly and efficiently as possible. Sometimes things happen outside of our control and there isn’t much we can do, but this location handled it right and very professionally. Thank You!

Ab
Review №30

Really nice employees with good sales😀👍

Ho
Review №31

Great staff, nice layout. Easy to social distance shop.

Di
Review №32

Great products. Well organized for social distancing.

Li
Review №33

Bath & Body works has a chain of stores throughout the country that can be found in most malls. All the stores that I have visited have attractive displays and enthusiastic associates. They have a wide variety of nicely packaged items with unusual scents, most of which can be sampled. The prices are very affordable, with great deals. Sometimes my sinuses kick when I visit, but I still like to go.

Is
Review №34

Very clean and well organized store. Just browsing around inside is relaxing due to how orderly this location is.

Ja
Review №35

Great Store with a great atmosphere!

Nk
Review №36

This place will make you spend AAALLLLL of your money, OMG!!!

Be
Review №37

People who work there are always pleasant!

Pa
Review №38

Staff is friendly & welcoming. Other businesses can learn from them.

De
Review №39

Its Bath and Body Works. Whats not to love. Great people work there. They always have what I need. The location is so convenient for me.

Da
Review №40

My No#1 place to make my mother and girlfriend fill special. Keep up the good work. I give yall a 5 star for satisfaction guarantee. Yes indeed.

Su
Review №41

Good ~ bought lots of nice things. Friendly atmosphere, nice welcome in store. Had the cashier to sign me up for email and coupons, sales, never received any. Other than that, I love the products, the store, and the ladies working there were very nice!

El
Review №42

Well stocked, great service and very clean and beautiful, I love these stores

Er
Review №43

Love shopping here! Staff are super friendly and helpful. Fun place to shop.

LA
Review №44

I love this store! Such helpful sales associates!

0
Review №45

Its funny I was just there wanting to get my second purcharse ring up while cashier 3453952 and 3392453 were having there own conversation on my first purchase cashier 3392453 scan my order she never ask me for my phone number or if someone assisted me on my order which someone did this very nice young lady I didnt see her name but some how she looks Indian race on my second purcharse cashier 3453952 ask for my phone number to see if I was a loyalty member of which I am she ask me if someone assisted me with my order then I replay no noone did my second order I did it all by my self but when I was going to get out of the store I heard cashier 3392453 telling the girl who is helping customer at front that lady just say no one help her instead of her gossip around she should be asking customers what she needs to ask that way she would have noticed that that was my second purcharse with in 5 minutes. Poor customer service.

T
Review №46

Good sales! The store manager was super knowledgeable and very helpful. Nice welcome when coming into the store and assistance in finding specific items.

An
Review №47

Love it and if you catch a discount even better.

Bo
Review №48

Nicely greeted, masks on, very helpful.

Ca
Review №49

Wonderful place to visit, wonderful cashier, forgot to get her name but always so pleasant.

Aa
Review №50

Literally the best Bath & Body in the triangle. Im a bath and body addict so Im a regular here and the staff are ALWAYS super friendly and helpful. ♥️

Sa
Review №51

Nice store. Nice, helpful staff. Make sure to have the B&B Works app on your phone. Good deals.

Ye
Review №52

This location has a huge variety of the candles, the air fresheners, more of the home fragrances and less of the body fragrance.

ma
Review №53

Love this store, employees are so friendly

Sh
Review №54

I love this location because the staff is so friendly and the store is very organized. The prices are super reasonable and I love their coupons!

ta
Review №55

Love this place 75 percent off we racked up

Lo
Review №56

Staff is always helpful and polite.

Ja
Review №57

Great service

Ka
Review №58

Great customer service and always a great selection!

Gw
Review №59

I love bath & body Im never disappointed when I shopped there

Ma
Review №60

I love this store!!

Lo
Review №61

Walked in & immediately was greeted by an associate. She helped not only with shopping but took time with us.

Ed
Review №62

Very Nice Staff and excellent products and deals!

St
Review №63

Great selection and Lisa was so helpful.

Ta
Review №64

Awesome.....the service and quality of what I wanted was at a reasonable price and the service staff is unbelievable.

ap
Review №65

Luv it the most always great

Ka
Review №66

Great workers. Great products!

An
Review №67

Im in line today Sunday August 26 and the store is closing in 30 minutes. I have like 4 people in front of me, a second cashier comes to help clear the line. Shes done with the people in front of me and when its my turn she walks away without even saying a thing. Then shes asking this other lady who was just browsing, if everything is ok. What about me?? I was patient in line and you just walked away without even saying a thing. I provide the best customer service you can find and when people ignore me and treat me like dirt it really hurts. Bath and Body please work on these employees and there bad customer service!!

Ly
Review №68

Always enjoy visiting, especially when they provide coupons around birthday 😁. Staff always friendly, available, helpful. Never NOT find products i enjoy using.✔

Ki
Review №69

Get all my candles here. The entire staff is very helpful!

Sh
Review №70

Fantastic! Friendly and helpful staff

Je
Review №71

Fun place helpful salespeople

Be
Review №72

Got some great buys. Saved $49.

Pj
Review №73

Stores always so clean and organized & staff is always so welcoming

Je
Review №74

Their candles are better than yankee

is
Review №75

I love sale they do

Me
Review №76

Excellent place to buy gifts!!

Ev
Review №77

Good prices great discounts

Jo
Review №78

Typical B&BW store. Does not have as many candles as some other larger stores.

Ki
Review №79

Pleasant experience.....good selection

Th
Review №80

They never have a selection of items on sale for men........ and its Fathers Day weekend.

Be
Review №81

Great selection! Great Fall scents!

Li
Review №82

Always love these shops

Cu
Review №83

Horrible not friendly at didnt greet or offer help with anything never going back!

La
Review №84

Love love always friendly and helpful

To
Review №85

Great sale....friendly environment

Ci
Review №86

Very nice with great sales!

Fr
Review №87

Select items 75% off right now, check it out.

Ka
Review №88

Great products and saled

TJ
Review №89

Wonderful customer service!

Ge
Review №90

My favorite place for smell goods.

Av
Review №91

Great selection, good salee

kh
Review №92

Friendly staff. I saved a lot of money this trip!

Ca
Review №93

Always friendly and helpful staff

Tr
Review №94

Love the candles and body wash

Da
Review №95

Nice store. Overpriced.

Ja
Review №96

Wonderful

Tr
Review №97

Great deals

Tr
Review №98

Goodcustomer service, friendly service

Di
Review №99

Love their products

Mo
Review №100

Smelled nice

Information
21 Photos
100 Comments
4.6 Rating
  • Address:400 Crossroads Blvd, Cary, NC 27518, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00030
  • Phone:+1 919-851-8804
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–7PM
  • Friday:9AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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