Tanner and Mike did a good job taking care of what I needed. I definitely recommend people to stop by this auto parts store and know you will be well taken care of by these two guys!

Good selection and pricing. Staff has always been very helpful.

Well, needed put plugs in my truck, wanted be somewhere Id have access to correct mistakes as I made them.I met the crew, each helpful, friendly, underpaid, hard working men, here for their community and did I mention UNDERPAID.The helped my broken ol tookus and I appreciated it.They didnt work on my vehical, but provided eyes when mine couldnt see the issues.Even the new kid on the job, was helpful with a good head on his shoulders and I bet he too could use a raise.Good people form great teams and those a company should fear losing. It is after all about the people, right?Keep up the good work fellasP.S. it is a good sign when the customer cant tell who the manager is.

Very helpful, we were buying a battery having to replace one from another vendors 2nd warranty issue.While a battery is no big deal to install, they offered free installation with the purchase.

Had a selection of what I was looking for. Helpful employee.

Fair prices and great location for the area easy to find

Daniel and Rigo took great care of me on my most recent visit to the store. These guys provided top notch customer service, understood my situation and went the extra mile to make sure I was taken care of. They are both extremely knowledgeable, and a great asset to Advanced Auto.

Two employees spent the whole time I was in the store up front maskless. At check out the employees nose was hanging out. I asked him to cover up which he did but I did not need the excuse well we just wear them for 10 hours a day.... Ive worn my mask long periods of time to. Its unpleasant but spreading covid is worse.when theres other people in the store your employees must wear masks. What they do when customers arent there or on their breaks doesnt mater, but when youre in front of customer theres no excuse to see employees mouths and noses.

Rey just helped grab a few things for my Saturday brake job including a loaner tool. Super cool guy and knew his stuff! I’ll be back!

They had what I needed.

Like this location staff is helpful and you leave with what you need with out having to come back to trade out parts

Our truck needed new batteries, we couldn’t shut it off and restart unless we jumped it so it was pretty urgent. I went to Advance auto in castle rock, it was dumping snow, my husband was out of town and Austin was so kind to come out in the cold, wet and snowy weather to change 2 batteries in our truck. Appreciate it so much and the fast great customer service.

Everything you could possible need for your auto. Counter help was wonderful. Clean neat store, even the windows were super clean. I ordered break pads, the man behind the counter gave me several options . They were in the very next day. Im pretty please with how knowledgeable the team was. The new pads went on in a jiffy, and I think they are better than the original set.

Helpful guys!

Guy was so nice and helpful! It was pretty bad weather outside and he was still out there putting wiper blades on for two other people and then myself. Also let me know about some good deals that save me money and headaches.

Helpful and quick.

Always have what I need in a pinch.

Well stocked, good service, and the ability to find products online, and/or in stock, before I drive there, is the best one can ask for in todays shopping challenges. You can even pay for it online and really reduce ones contact factor.

Small shop. Nice people. Between them and OReilly you cant go wrong. (I prefer OReilly but dont tell anyone).

I had an amazing experience! I needed a bulb changed in my headlight, which ended up being more complicated than anticipated. They wasted no time at all! Came right out to my car, started working on replacing the bulb, and remained extremely friendly the entire time! I will DEFINITELY go back!

Probably the best customer service I have ever had at a store. Went in today got all the parts I needed. Had to come back because of my fault. They took very good care of me and helped me get my tuck back on the road!

Great staff.

Bought brake pads here. My pass had unique brackets on them and the employee was great in helping me find them. Very thorough and very quick

Their return policy was horrible. Even with a credit card number they could not return a battery that was defective. And their customer service was lackluster on top of that.I am into other advance Auto parts stores and they are above and beyond more helpful. At other locationsthey are more helpful above and beyond more caring and they go out of their way to make sure that all your needs are met. This location could not even pick up the phone to make phone calls. And when they informed me of their return policy and that they cannot confirm through their computer system other purchases other stores I was confused because Ive never heard of it. It would have been nice to see them at least pick up the phone or at least talk to the person on my phone. They informed me that they cannot confirm a purchase from a credit and that they can only confirm a purchase through a telephonenumber. At other locations they have gone above and beyond for returns and that was what was interesting about this visit to this advance Auto parts. I will not be going back to this advanced Auto parts store unless there is a problem that they cant take care of and I confirm that over the phone before I go. I would like to say that all advance Auto parts or as good as the advance Auto parts that Ive been to in the past but that just isnt case with this one or at least with my visit.its unfortunate because I have met and know a couple individuals quite well that do work advance Auto parts and it was disheartening to see them with this kind of customer service at this location and on this visit. They couldnt even pick uptheir phone or talk to somebody on my phone to look into their system so that I could return an item.connect to their computers for two other advance Auto parts stores sell I am very disappointed with the visit.

Great selection and a very nice staff that helped me quickly find what I needed.

Guys working were very helpful and they ordered the part in I needed very quickly

Very friendly and helpful staff.

The employee Mike saved me lots of money and time on my battery replacement, awesome service!

Austin and friends did a great job with my Saturn. 10/10

Great customer service always have the parts I need or can get them for me. They also have a military discounts

Always looks closed ....they need brighter lights inside

Drove to Castle Rock from the Springs for a day of shopping at the outlet mall. Unfortunately my car decided to overheat on the way up and now I was potentially stuck up here. Coasted to Advanced Auto told them my situation after being denied by FireStone and the guy from Mississippi (I forget his name) went out to my car in the parking lot and helped me immediately! Absolutely fantastic customer service and was honest and did not try to get more money out of me than needed.

Great customer service from Anthony he helped me with my battery terminal since it was loose. He put on a sleeve and got it nice and tight. Thanks Anthony!!!

They usually have everything you need. Easy online purchases and great parts.

Friendly staff each time Ive come in. Where part was not available in stock they were easily able to source it within the time I need and helped to ensure its timely arrival.

Dont ever trust a word josh h says to you. Double check your parts - update on 1/5 theyve changed their store hours without notice to the website.

Friendly and able to help me with what I needed for my car.

Friendly, knowledgeable, and helpful. Better service than an actual repair stop, highly recommend!

Wanted to return some windshield wipers that dont pick up anything after 1 day with the original receipt in packaging, they wouldnt take them back. Their rainx latitudes are $7 more than walmart.

If you are needing to rent any tools, you can rent tools from Advance Auto Parts for 45days!! Incredible!

They sold me two different light bulbs for a 2012 Yukon. Then I couldnt return the other one. They suck. Dumb auto parts people

Had a tough time talking to the sales guy chance who kept trying to sell me a ujoint for my car that wouldnt even start up. Maybe more training is needed as I went to a shop and they replaced my battery and I was good to go.

Just needed quick part. Staff was friendly and knowledgeable.

Usually has what I need in stock.

Same parts stock as other local shops- better service.

Good fellas that know what they are talking about!

Ive been here a few times they have good service

Friendly staff, but could be more knowledgeable.

They are very helpful as soon as you enter the building. Put wiper blades on for me!

Very nice and accommodating, patient with me and my 3 yo.

Our car was leaking coolant. The staff was helpful and assisted us in buying coolant and finding a place which could fix the car that day.

Good prices knowledgeable people

Friendly helpful staff. They do carry German spec oil on hand for VW/Audi/Porsche/Mercedes Benz/BMWs. German spec oils are generally not easy to find but these guys have it.

They really shouldnt dispense automotive advice without the experience or having prior shop experience. Its crazy what theyll tell you to get you to buy a part.

Great, friendly staff and knowledgeable parts people.

These people are awesome and very helpful.

They didnt have the Fram oil filter that I needed

Always, clean, helpful and friendly. 😊

Store hours incorrect men at desk dont know anything about what they are selling. Fools

Battery is dead within a year and they tell me its not covered, go some place else and save some time and nerves

Treated like I wasnt there. Seriously waited in front of the register and was ignored, twice!

Good service

Like the friendliness and helpfulness of the staff.

Auto parts. Good service

Store was clean and had everything I needed

Didnt have the simple Champion spark plugs that I needed and told me they would have to order them and that they would be several days out. I needed them today

Walked in and grabbed some cleaning products and an employee named David was running around the front area asking the kid checking me out if he knew who was drawing the word F-U-C-K on items around the store. Totally unprofessional and the kid at the register looked embarrassed to be confronted like that. Wont be back.

Made in China.So your car falls apart quicker

Great Services

Great prices and great services

Sold me terrible fuel hose that did not work for my application and burst apart and leaked almost immediately while driving

Great customer service

Had just what I needed

Lots of auto parts.

Always very helpful

Very helpful!

Do they got the parts you need. Some of the time . Some of the sales people do not know what they are selling

Randy was awesome

Nico or what ever his name is kind of a dick

Very helpful

Very helpful

Easy to deal with

Always helpful

Had the part