Great customer service! Great people skills and they explain everything to the teeth to you! They have alot of inventory to pick out of and they prices are affordable and beat other furniture places by far! The best warehouse Ive been so far in Colorado I give the a 10 star!
They were great. Super helpful non pushy. We were able to find a mattress really quickly. We will be return customers.
Theres a reason why these folks have nearly a thousand five-star reviews! Amazing customer service, quality products and excellent prices! Will definitely shop here again. Two thumbs up, way up!
We had a great experience at Box Drop with Colton’s expertise! He was there to guide us with buying the perfect mattress for us. Love their prices and warranty and the great customer service. Will definitely be back.Alan & Beth Aga
We had an amazing experience!! They were so accommodating with my schedule and their prices are unbeatable. We just went in for a mattress and ended up walking out with a sectional, coffee table, and a side table in addition to my king sized mattress and platform!! So excited to come back the next time I need a piece of furniture
LOVE THIS PLACE!We just bought a couch and adore it. Good price and outstanding customer service. We worked with the owner Carl specifically, and he was so delightful and down to earth. I never once felt pressured or like I was wasting his time. He’s very knowledgeable and just a super person! We will be returning in the future
Colton and Brian were very friendly and helpful. Prices were very reasonable and I will definitely consider this place first for future purchases.
We brought a bed about 2 weeks ago at Box Drop the owner and his staff were amazing.They helped us find a bed That fit are needs perfectly and we love it. We also run a nonprofit St. Nicks And they want to work with us to help families in need. I recommend them highly
Awesome experience here getting our new mattress! Great customer service..We were shown all of our options with no pressure to go more expensive and given the chance to make sure we found the best one for us. My husband loved that it was straightforward and quick…no waiting around for hours. We went home that day with our new mattress! Great deal as well…there is no way another store could even come close to the $$ we spent here…we literally saved thousands of dollars!! We will definitely be back when we are ready to get that new sofa!
Absolute pleasure working with BoxDrop Castle Rock!! Great customer service, great prices and everything is there and in stock! Got me a new couch and dining set that I love and to top it all off it will all be delivered tomorrow!! Love love love this place and will definitely be back for more.
This place rocks! We were able to pick our sectional out and were out of there in no time! Colton was a great sales person and we loved that they worked with us on our delivery. If you want quality furniture (no particle board, real wood) and are on a budget this is the place to shop! We will definitely be back for a dining set.
We made an appointment at BoxDrop, not knowing what to expect. We were pleasantly surprised by the entire experience. Our sales rep, Colton, did an excellent job telling us how BoxDrop operates, walking us through the products (sofas) that we were interested in purchasing and answering all of our questions. This experience was much different from our shopping experiences at the major furniture marts. No high pressure, answered our questions and the purchase was quick and easy.I would recommend making an appointment and visiting this store - you will be happy you did!
From online booking to leaving with both a new mattress and sectional, the process is a breeze and the people are 100% customer service oriented without being pushy but instead knowledgeable and willing to work with your needs. For once this process was not stressful! Carl is an excellent leader in there facilitating smooth transitions with his team.Colton was my salesperson outside of Carl and he was so friendly, honest with pricing details, and very helpful. Glad I came and would refer any friends/family. 11/10.
A great experience! The staff was super friendly and helpful in selecting a couch. Great selection in the inventory and awesome pricing. Very happy customer!!
What an excellent and easy experience! Colton took care of us showing us around for a new dining set. They were informative and made sure we found the right set for our family. The purchase process was quick and now were all set for delivery! Thanks for taking care of us!
Super great customer service! We told them what we want and our budget and they came through! So much cheaper than if we were to buy from regular retailers! 10/10 would recommend to anyone looking for super nice, super cheap furniture!
This has been our third purchase from BoxDrop and we will continue to come back! We had an issue with our last mattress we purchased, and they honored the warranty and help us select the right mattress for us. They have gone above and beyond each time we have purchased from them, and we greatly appreciate their amazing customer service! Thank you, BoxDrop!
Wow! What an amazing experience! I worked with Carl and Colton on the purchase of a mattress. They were very knowledgeable about the differences in every mattress, and took the time to help us find the one that would really suit our sleeping style! Great customer service, the prices are literally UNREAL for very HIGH quality furniture and mattresses. The entire staff is friendly and welcoming, and not at all like some of those other furniture and mattress stores! They take the time to listen and find out what you are really looking for and wanting, and help guide you to find exactly what you need. I literally will not go anywhere else for furniture and mattresses!
Box drop is great! Colton took care of us and made the process quick and easy. Highly recommended!
Quick and easy process for a mattress, thank you Colton!
From setting up an appointment for that dedicated customer service to driving off the lot with my new mattress - this was the perfect furniture buying experience. No one could come close to this price at BoxDrop. I have overpaid too many times for furniture in the past and that won’t happen again.Colton was very friendly and knowledgeable and zero pressure - unlike those other companies. I was able to find exactly what I needed at 50% off the cost I expected to pay at other stores or online where you can’t get a feel for things before buying them.In fact the entire process was so smooth and easy that I will be back for more furniture and mattresses when the kids need new ones. This is hands down the best place for furniture and the staff makes you feel like family whereas at other big stores you are a sale number. I can’t wait to come back here again!
Wow!! In and out in a 1/2 hour! Brianna was so attentive and quick to find us an appointment that worked with our busy schedules! Once at the store, Colton, our salesman, was very accommodating in finding the best options for us!! Wow!! We absolutely love love love the two piece couch and can’t believe how quickly it is being delivered! We love supporting local small town business and one final thank you to the Owner for kicking in that last minute discount for us! We will definitely be back and will send all our friends and family your way!!
Wonderful experience!! They have a ton of stock ready to be delivered. Colton was very easy to work with and made the experience hassle free and easy! Was able to get it delivered same day!!!
This place was awesome. Colton and Carl took care of us. Easily the best prices around. It was fun shopping and they even took time to entertain our kids with their pillow for. We ended up with a mattress, box spring and end table for less than prices we were finding for a mattress alone at the big mattress stores. Thanks guys, we will be back!
This place was great! Went there today for a couch and they had a great selection! The customer service was fantastic! They were all so nice and helpful. Answered every question I had and it was just an easy and great experience! I will definitely shop there again!
This was one of the best buying experiences I have had! We were looking at mattresses at the retail stores and felt like we were banging our heads against the wall dealing with salespeople and the the high prices. We were pretty set on what we wanted, and we also didn’t want to wait forever to get our mattress. We made an appointment with BoxDrop Castle Rock for the same day—and with just a few questions we walked in and they were ready to show us what we wanted and not waste time on mattresses we weren’t interested in looking at. Colton helped us out and was friendly and not pushy. We got a great deal—way better than the retail shops. I will not go anywhere else for a mattress now, and I am definitely going to go back once we have other furniture needs. I highly recommend BoxDrop Castle Rock!
This place is awesome! They are super nice and patient! They will help point you in the right direction of what you’re looking for! They are super helpful and will answer all your questions. They definitely gained new future customers!
The entire staff is incredible! They are very friendly and helpful in getting you matched up with the right furniture for your needs. They are definitely customer focused and helped my husband and I get a mattress at a better quality then we planned on at an even better price!These people know how to run a great business! We will be recommending everyone we meet to these guys!
These guys are amazing! We came in a few months ago for mattresses for the whole family, we got 3 mattresses for an amazing deal. Today, we decided to come in for a couch and a recliner. Carl remembered us from our last visit, and we got our recliner for 200 dollars less than a regular retail store, and our couch for 100 dollars less. They always set us up and we will be customers for a life time! Carl is always awesome, super friendly, accommodating, always get his costumers set up for whats right for them, and is super knowledgeable. Thank you BoxDrop!
I purchased a firm mattress from here about 2 months back. I slept good for the first 2 nights, & then since have continued to have back pain from being a side sleeper. That is the reason I purchased a new mattress to hopefully help get better sleep, & no more back pain in the morning. I did have the owner reach out to me a few weeks after I purchased the bed from a review I did. I took down the reviews, & told him I would give the mattress more time. Time passed, but back pain still here.
Amazing experience all around and Colton helped us find the perfect mattress! He was super knowledgeable and took the time to find us exactly what we needed. Great customer service, great products, great prices! Don’t go anywhere else!
This was a great experience and we are so happy!! Great customer service, great prices, great selection! Can’t say enough! Carl is the owner and we got to work with him. His family has been in the business for 16 years and he is incredibly knowledgeable.
Great experience! Fantastic prices and Colten was very knowledgeable about all the types of mattresses and very helpful in our decision. We bought two mattresses and spent way less then we anticipated. I highly recommend this company!
We had such a great experience here! All the staff were super friendly and knowledgeable . Definitely the best furniture buying experience we have ever had. We got two fantastic mattresses. We will definitely remember this place for any couches /tables etc that we may need in the future . Highly recommend this place to anyone that will listen!
Our experience shopping for new furniture was a purely delightful one! There was no pressure or steering toward anything like some stores. Brett listened to what we needed and what we liked. He was so very helpful and patient while we found exactly what we were looking for. 😊😁 Although we only purchased livingroom furniture, we fully intend on coming back again for our future furniture updates. We highly recommend you check it out. They have a great selection and the most awesome customer service.
BoxDrop Castle Rock is the best place for all of your furniture needs. Outstanding customer service! I highly recommend checking them out!
This place is the bees knees. I’m talking great people delivering genuine service. Colton was able to give me confidence in my purchase and I’m more than satisfied. If you are looking to buy a mattress or a couch do it. Call, text, or even fax for all I care and set up an appointment and ask for Colton. He will take care of you just like he did myself.
This place is awesome! High quality stuff for a great price! Had a good variety for different living spaces. Also amazing customer service informative and little no pushing. These guys stand by there products!
Went to purchase 2 mattresses and a box springs, easiest way to purchase. Picked out what we wanted, looked around a little at the beautiful couches, Colton was easy to work with. We were in, picked out our mattresses paid and out in less than 30 minutes. Thank You!
Everyone was so nice. We got a sofa and loveseat. The furniture is amazing quality and an amazing price. But best of all it was in stock. No waiting for 6 months for it to come!! They have a good selection to choose from and lots of price points. I will go back there again if we need more furniture.
We love this place cause they always make sure you get a great night sleep🙏
Brianna and Carl were great to work with! Super helpful. Clean and organized store. Lots of products to choose from.
Great experience, Colton was super helpful! We got a beautiful new sectional for a great price. Also, was able to get it delivered in three days!
Made an appointment to check out some sectionals. We worked with Colton and definitely recommend asking for him! We found the perfect couch and picked it up the same day!
I absolutely love this place. Our experience with Bret was exceptional! He was so friendly, answered every question we had, and worked with us on getting the best price to meet our needs. Thank you so much BoxDrop!
Excellent service and rock bottom prices. These folks have a huge inventory in stock when the other stores are all out of stock. This is my second purchase and definitely wont be our last!!!!
Great experience and great deals on high quality mattresses and sofas! I highly recommend coming in to support this business! I have sent several people in and everyone is very satisfied with their service and prices!
Carl and his team at BoxDrop were hugely helpful. We bought a bed at BoxDrop over 2 years ago and it was starting to sag. I called the manufacturer about a warranty replacement and they ignored me.Then I called Carl and he got back to me promptly, even going so far as to call again when I forgot to respond to make sure I was happy with our bed.He then gave us a great deal on an upgraded bed subtracting out our old beds sale price. Great customer service, I highly recommend. We will definitely be going back when we need a new couch or table.
We worked with Bret to get a new mattress today. He was a BLAST to work with, and I can’t believe the deal we got….YOU NEED TO COME HERE FOR YOUR FURNITURE!!! They do everything possible to give you the best deal. Thank you Bret and BoxDrop!! We will be back again and again!
Carl was very helpful, he gave us a good discount. We went for a sofa and we end up buying a table too. Very helpful and knowledgeable staff.Will definitely visit them again
Was able to get in quickly with an appointment. Such friendly faces that greated us from the minute we walked in. No pressure process! Really care about their first responders, veterans, military, etc. Great prices, great experience! We will be back for future purchases!
Great service and prices, we have shopped around and couldnt beat them.
This place is AWESOME! Theyre prices and customer service cant be beat. I got a top of the line cooling mattress, box spring, mattress cover, and two cooling pillows for HALF of what the same exact mattress by itself was quoted online from mattress firm. Our associate Colton was super helpful, patient, and not pushy. On top of that, they were doing a charity day so 10% of my purchase went directly to a local charity. They offer delivery and will take away your old mattress too. Ill probably never shop furnature anywhere else from now on.
They gave me such an amazing deal!! The whole team was kind and friendly as soon as I walked in! Recommend for anyone looking for a cheaper yet great quality bedroom furniture, mattresses and more! 11/10
Carl Brett and Briana are amazing! Brett helped me and he didn’t pressure us to buy and was very helpful. And they have great prices! I would definitely recommend them! And they are a great small company..
Amazing service, wonderful staff, perfect price for my budget. I am recommending this place to anyone wanting furniture!!! Love my new couch!!!!!
I wish I would of known this was here!! Absolutely the BEST value! No one can beat their price and the customer service was great as well!!
Buying new furniture for my new house was so easy thanks to BoxDrop! Brianna helped me find the perfect kitchen table for my small kitchen and mattress for my guest room. The whole experience was so easy and pressure free. I’ll definitely recommend BoxDrop to anyone I know needing new furniture!
Good customer care service and friendly staff at large.They really explain to you and make sure you get everything before making any purchase decisions and believe me by the time they are done explaining to you ..You just want to buy whatever furniture you want to.More so fair prices on original furniture with a warranty on..Just stop by at their castle Rock store you will never be disappointed..Happy furniture, healthy life.
Great 👍🏼... Excellent people! Great quality and price.
If I could give it more than 5 stars I would. This is the way to shop for mattresses! Carl and his entire team are friendly, helpful and low pressure and the prices are amazing.
Great price, warranty, and service. They had a lot of options in store. Will shop here first next time!
This store is awesome! Colton was really nice to work with. Great prices all around.
This place is amazing! Wide selection of affordable high quality furniture, wonderful friendly customer service and they deliver! We were searching for a sectional and the prices were so great we decided to buy a new mattress also!! All of the furniture is brand new and covered under warranty. We will certainly be back for one of the stunning dining room sets. We had an all around great experience.
This is my favorite way to shop, the best!!!!!!They treat military and veterans with the utmost respect and reflect that in the pricing for them.Their sales force are not pushy and very knowledgeable of the products they sell.Very pleasant experience!!!!!!!!!!!
As a truck driver this place is horrible if youve never been to it. Call the contact first, get specific directions so you dont get yourself into a pickle. As a customer this place is 10/10 for mattresses. I got myself a new mattress cheap for my semi and I love it. The prices are awesome, I would definitely come back as a driver and a customer. (The first time here sucked because the address takes you by a car lot and the turns are NOT easy, but it can be avoided if you get proper directions) also be ready to work because youre required to help unload. Overall I had no issues would come back again.
I came in after work on a Tuesday night, Brett was finishing some work up, but dropped everything and saw to my needs. He answered all my questions and got me a killer deal for my mattress and frame. 10/10 would recommend and use again.
Very helpful. Great prices. Timely delivery scheduled.
What a wonderful experience! Brett was very knowledgeable and patient as my fiancé and I chose the perfect mattress! Their customer service is second to none and I’m very happy with our purchase :) 10 outta 10 would recommend!
Amazing deals, and amazing service purchased a brand new king sapphire mattress, and a set of cooling pillows and I got all of that for under half the retail price of the mattress itself.
Thank you Colton! Great deal, great service!
Got in quick because someone cancelled. So grateful for the help that Colton provided got a great deal on an even better mattress!
Listen, I am a tough customer to please - I rarely write reviews... but our experience at BoxDrop was exceptional. Supporting local business is not always easy with the convenience of the big guys. We worked with the business owner who was absolutely outstanding. Very educational, flexible to his customers needs... usually you leave these places rolling you eyes at the sales tactic but instead we left with a killer deal on our new bed. I absolutely believe in this local business. You would make a mistake to go anywhere else.
Colton did an excellent job helping me find the right mattress! He was very informative with each mattress and helped me find the right one for me. Thank you Colton and thank you boxdrop!
Carl at BoxDrop is awesome! The customer service he provides is exceptional. We bought our sectional from Carl and saved a ton of money compared to retail pricing. Not only was it 50% of the price we found the same sectional for elsewhere, it is the nicest couch I’ve ever owned! Next on the list.... a queen sized mattress for our teenager!5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ All day!
Recently purchased the Sapphire Hybrid with adjustable base.Frankly could not be more pleased with the level of service, quality and price of product, timely arrival of items, and explanation of install.Best of all we’ve really noticed the benefits of watching TV, reading, and especially getting good sleep.Highly recommended!
Unbelievable customer service and out of this world prices! Could not be happier!
Really great and nice people. Treat you very well. And very great prices.
Amazing products and prices. Customer service is top notch.
Love this place got a great deal! Would’ve spent way more in your regular fruiniture store, but thanks to these guys I was given GREAT prices and I recommend this place 100%
Very fast and easy process, along with knowledgeable employees. This was the first time ive shopped for a mattress and Colton helped me through it all.
Had an awesome experience today. They were busy. The owner worked with us. Awdsome products and even better prices. Go to Boxdrop for all your mattress and living room needs!
Great service, great furniture, great deals - thank you all so much!Bad mattress tie down job :( it flew off on the freeway, one exit from our street, destroyed 😞
Great place to get set up correctly for your perfect bed, unbeatable prices and the staff is friendly and funny.
I encourage anyone looking to buy, go through BoxDrop. They have the best prices definitely hard to beat. And they care they r not just worried about the sale. I got nothing but Good things to say about these guys. Cant beat the prices and same quality as big corporation places.
Colton was amazing!! I will be back to purchase more furniture soon!!
Colton was amazing and we got a great deal. WE WILL BE BACK!
Everybody at the BoxDrop castle rock are awesome. We went in there today and were able to find what we needed at a good price and even better quality. Awesome customer service from those guys! Top notch!
Had never been here before and it was pretty nice. Even though everything is on appointment only, they were juggling multiple people at once but did a phenomenal job at making sure everyone was taken care of and made it simple. We found what we were looking for in no time and they were patient with our decisions, didnt rush us or try selling us on any product. We explained what we wanted and the size and they helped with everything they could! Definitely will be going back for more!!
They had such a great selection, quality sectionals, and awesome prices. I would highly recommend BoxDrop to anyone!
Every friendly staff, no pressure to buy. Great prices. Definitely coming back when I need another mattress or a couch.
This is our 2nd mattress purchased from BoxDrop. Great staff with great prices!
Super friendly team, great prices, plus have options for delivery of new AND disposal of old furniture unlike their competitors! 10/10 will be going back for my next furniture purchase!
Very knowledgeable and very quick! Will come back!!
I bought my son a queen size mattress and mattress stand yesterday from BoxDrop Castle Rock and we had a great experience! Carl gave me an amazing rate! Excellent customer service, selection, and prices! We’ll be back!
Wonderful owner! He’s super helpful and really went the extra mile. After looking at multiple couches in multiple stores We purchased a couch and mattress here. The quality is great and the prices couldn’t be beat. Recommend everyone stop by here you won’t be disappointed!