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Sleep Number
415 E Pleasant Run Rd #165, Cedar Hill, TX 75104, United States
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Sleep Number
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Ma
Review №1

First and foremost, Kelly was absolutely great! She was very attentive to our family and very knowledgeable on all the sleep number beds. It didnt even feel like she was selling us a bed. Honestly, it felt like she was just guiding us to the best bed for our family. She even played with our son while my husband and I were discussing options. She always used our names throughout the entire process and overall, she really was just amazing and personable. Secondly, the store is very well put and clean. After we were done laying on a bed, they would clean the beds and kept it very sanitary and organized. I definitely recommend this store to anyone who is looking for a sleep number bed.

Li
Review №2

What a great experience! Trang was very knowledgeable about the products Sleep number offered. There was no pressure to purchase anything. We realized pretty quickly the beds sell themselves! After lying on the beds to figure out which one suits us best my husband and I were so relaxed and sleepy! Can’t wait for delivery of our new bed!!

mi
Review №3

Kelly was so Amazing! She spent so much time with us finding our perfect bed. She answered all 1 thousand questions we had. She made sure our app was installed for our bed delivery date and made sure we knew how to use everything. I felt at ease and very comfortable with our purchase and now exited to get our new bed! The store is super clean. Best bed buying experience we have had.

We
Review №4

Awesome! Kelly was the best salesperson. Very knowledgeable about the product. Helped us with all questions. Thank you Kelly!

Ja
Review №5

Kelly was amazing we had a chance to try all beds and we chose the p5 cant wait to get it thanks Kelly.

Ja
Review №6

Superb service by Trang and the team. Excellent products. Technology unmatched.

Ti
Review №7

Kelly was amazing. My husband had gone there in search of a new bed. He had told her about my back problems and how I had trouble sleeping. When I had arrived, she addressed me by name upon entering the store. She answered every question. She was very informative, knowledgeable, she had my husband and I lay on many different beds until I was comfortable. She went above and beyond. She made this process very smooth and painless. Thank you Kelly for everything!! If youre in search of a bed please go see Kelly at the Cedar Hill store

Ri
Review №8

When we got to the store we was welcome. We was early about an hour.but that didn’t make no difference. And start working right away with us. We was trying different beds. It was a very good experience. I every had of buying mattresses. And the sale person camron in cedar hill Texas was the greatest.

La
Review №9

From the moment my wife and I entered the store we were warmly greeted by Shanna who was very courtesy and professional. Questions were asked about what brought us in, and when my wife and I express why we were there, immediately our concerns were addressed on pricing and other questions we may have had. From that moment we were shown different models and given the opportunity to try out the different models and what their differences. No pressure to make a sale, time was taken to allow us soak in the experience. Upon completing the purchase and leaving the store, the entire staff told us thank you, and enjoy our new bed. My wife and I were very impressed. I would recommend this store to anyone looking to purchase a sleep number bed.

Ka
Review №10

We enjoyed our visit and purchased an upgrade to our bed. Dani was very helpful and professional. We cant wait to enjoy our new bed.Thank you

Ma
Review №11

Sales team will sell it to you. But do not expect any help from customer service after your purchase. Also, be aware that you can only return half of it. You will be stuck with the other half of the bill. They fail to mention this little tidbit of info to you at the store.

Ni
Review №12

The techs got one star because they showed up

Fr
Review №13

It was an awsome experience, unfortunately I wasnt able to buy one yet,but will be going back. Dani she very helpful and helped us find what we were needing fo a better sleep. These beds were amazing. I definately would recommend checking them out. Thanks Dani.

Bi
Review №14

Our saleswoman, Dani, was awesome and answered all of our questions. She was a pleasure.

Ri
Review №15

Kelly did such an amazing job of explaining everything I only came in to get a price and because of Kelly I purchased a King split awesome job Kelly.

Pa
Review №16

Shanna was GREAT! Put up with my MANY questions for 4-5 days, before I decided to buy. She was professional and very patient with me. Kelli/Kelly was willing to help too😉

Ed
Review №17

The sales rep. Dani was very knowledgeable and helpful.

Mr
Review №18

Store front, very friendly and pleased with thier service.. We decided to try out a bed. Ended up returning well within 100 day trial. Was told only had to pay a return fee, but ended up with a 500 bill!

Ra
Review №19

Great place to buy a bed. Knowledgeable and friendly staff. Definitely recommend them.

Pa
Review №20

Great beds, great staff with an attention to detail.

PJ
Review №21

Trang Vu, she was very sweet, Friendly, and professional. And, she knows her stuff when it comes to those beds !! Will come back soon to get our bed !! 😁

Ri
Review №22

Went in to explore Sleep Number beds and was impressed enough to purchase one. Looking forward to its delivery next week. Sales person was knowledgeable and very personable. Great experience.

Ky
Review №23

Trang was knowledgeable, informative, and treated us as a valued customer even though it was the first time we had been there. She made the process of not only finding a bed for me and my fiancé but my parents as well. Would highly recommend her when needing information on sleep numbers

Mo
Review №24

Very knowledgeable staff. Abry was great at explaining all the features of the bed.

k
Review №25

Great manager and great customer service. Prices a bit high but the products and service are worth it. I regularly shop here and will continue.

Ca
Review №26

Purchased a sleep number before 3 years ago and its been awesome! This purchase was for the contour air pillows. They are wonderful!

Ch
Review №27

Kelly is amazing 😍 she is more than salesman, shes a friend now.

Gr
Review №28

Trang was awesome. She was patient, knowledgeable, and made sure I was getting not only what I wanted but what I needed. Above and beyond customer service.

Da
Review №29

If you looking for new bed this is the place to go

Er
Review №30

Not very competent or competitive. Indifferent! This store would do a lot better with new management.

Ma
Review №31

Excellent customer service.

Ma
Review №32

Great customer service!

Information
6 Photos
32 Comments
4.7 Rating
  • Address:415 E Pleasant Run Rd #165, Cedar Hill, TX 75104, United States
  • Site:https://stores.sleepnumber.com/tx/cedar-hill/415-pleasant-run-rd.html
  • Phone:+1 972-291-5905
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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