I was told that it would be at least 1 hour. He said if I had any errands to run instead of waiting I could go do those errands but make sure to be back in 1 hour. I got back in 1 hour. And then wait 1 hour and 45 minutes before my tire was fixed. So what do you think? I was a little disappointed in how much time I waited. Not to happy with discount tire.
Stopped by to check air pressure in all tires...in and out quickly. Thanks guys. Keep up the good work!
This is the only tire shop Ill go to! Called them up and they had 2 of 4 of the size tires I needed. They called 1 day later to inform me that the ither 2 had arrived ahead of the scheduled time. Went to the store and my 72 C-10 was in and out in 1 hr! :-> Awesome Team, Great work and fast and professional! Definitely get the Roadside Hazard Warranty its worth it!
Fantastic place to get tires. Professional, considerate and knowledgeable service. Highly recommend this place for tire replacement.
This place is awesome when you need fast tire service. Bought 4 new tires and was out in lest than 1.5hrs. Props to the shop workers for working there tails off!! 👏. Keep up the great work! Highly recommended for your next tire replacement or repairs.
Thankfully I looked at valve stem covers and 1 was different, they did correct that issue. Couldnt find lock for wheel lock, guy hadnt put back in my truck...that was also corrected
Got there almost at closing they took care of what I needed done and got me in and out pretty quick
Went for trailer tires and they had what I needed. Friendly and helpful
Professional quick service. Victor was awsome! I would definitely recommend this location.
Showed hour early and my appointment to get 2 tires put on. Took me right in.. got it done love this store . The other one just puts you on hold. Lol There is only one place for great work& tires!!
Great guys here! So helpful and honest! Ive started just going here for my tire needs. Definitely recommend!
Had a blow out couple miles from this location, showed up right before closing time. The new tire was processed, mounted and installed in less than 15 minutes. Best part was the level of professionalism, that means a lot to a guy who runs a maintenance department and a 20 year UTI alumni.
This was one of my worse nightmare. Tire pressure light came on in my car. These tires are 2 months old. I go back to Discount Tire thinking there maybe a nail in my tire. Not the case; my tires are worn down to the metal. I only go to 2 places for my vehicle...dealer and Discount Tire on Sheldon, for accountability purposes. The new guy tells me you needed to get an alignment to prevent this from happening...I did get an alignment at the location highly recommended by you guys off East Fwy. Now they want to charge me for 2 tires. Not going to happen! We have been going to Discount Tire for over 10+ years and that location for 5+ years. They did help out and cover 1 tire as the manager knew us and know we are regulars.
Very good service, the employees are very kind. Ill be going back to them. Great job guys!!!
Took care of my flat tire quickly, and was very careful with my car. Great team at this location.
Great prices and employees. Cheap fast and honest..
Good Curtis service
They were very nice and very fast today
Too busy and waiting 2 hours just to see why my tire is losing air.Went elsewhere.
Great place for tires. In and out within 25 minutes. This makes my fith time buying a complete set of tires from them. Very satisfied with their service before and after. Àsk for Victor Garcia, hell take good care of you.
Fast and very helpful
Been coming here for years.great place to get tires.
Great job on my truck 🚚Robert and friendly service
Quick service and all the guys there are very kind, thank you for a smooth experience
They did a great job in checking and adjusting the air pressure. One tire had a leak and was unfixable. Couldnt purchase one right now, but they did inform me of my options and were very courteous.
This is my favorite discount tire. Everytime I’ve been they do their best to take care of us. There was one instance with my father a while back where they “lost” his vehicle but they were able to work with him. I’ve never had a problem at this location myself.Always keep your receipts as computers aren’t always reliable. Won’t shop for new tires anywhere else.
Helpful staff
Great quick service always! I dont get tires anywhere else.
Good Fast service.. Nice ppl ..
Really good service, better than the one in Jacinto City I-10
Very kind and professional.
It was great, the young man even remembered me
Only place I get tires
Great location, quick service, friendly staff, and good COVID precautions. This is going to be my go to tire shop moving forward!
For their level of business, they move fast. Good folks, good work.
Ive been here several times for tires, rotate and balance and flat fixes. Pretty quick each time with good customer service. They just take care of you and dont bother you with a bunch of unnecessary stuff. They keep 35 truck tires (E and F) in stock and do great work on the bigger trucks.
Jesus was very helpful and gave us a great deal on two new tires. Thanks for the good service.
In an out in 35 minutes with appointment
I loooove looove discount tire but I pulled up to this location for free air check and waited about 10 minutes before I was even greeted. Julian and Erick were working right on front of me. No one was ahead of me so I called the store and the assistant manager Barrett came out immediately, apologized and serviced me right away.Next time let’s at least a acknowledge our guests guys.Thanks Barrett.
Took care of me quicky
The staff at this location is always great..
Very helpful and understanding. Straight shooters no bs.
Fast friendly service
Better than the super store across the street. Perfect place to wait next door. The employees who helped me were so nice and helpful.
They said theyll air all the tires on the road but when you pull i. Only got your good one, they saying as they explain why they didnt fill all 4. We just went next door to shell and paid$ 1.75 for air. And do it my self where the R-²d-2
Very Good Service 👍 (10)
Employees are always nice
Good service
Friendly and fast and good job
Nice service people
Thanks for all the help!
Very helpful
Quick service and perfect on appointment time
Absolutely professional, fast and friendly. Would definitely recommend.
Ive had a flat issue for some time on the same wheel. The guys that helped me were able to identify the issue and showed me all the previous repairs on the wheel and why it kept leaking; there was still a nail in the wheel that couldnt be repaired. They said Id need to replace it. I asked if there was anything I could do to hold me over until Friday and my paycheck. The guys were super sweet and loaned me a used tire. I havent received this type of service anywhere. Super happy! Definitely replacing all my tires here.
Thank you Will for the GREAT customer service! $5,000 for a tire rotation was a joke but it got me laughing!... Free rotation sounded better! I recommend this place because of the awesome personalities and the service. -Cassie & Anna
High on price jv tire is way better!
3/11/2019 Landon was awesome guy he explained everything very well. His a very caring person to his customers. Im very surprised last visit I wasnt please. You need more guys like him that enjoy there work. So Im taking my time and bringing him breakfast.Now for Alex his very direct his has a fake personality. This is not the first I ran into him. When i came back to inquire about my car. I told him that if my car was ready he said yes. I told why didnt get a text. He had a little attitude and said oh its not working and brush me off.
These guys are amazing! Fast, efficient, and friendly! I also love their warranty which works at any discount Tire. I cant say enough great things about this place.
They are helpful and staff is very friendly, quick and reasonable. They stayed past closing to get my moms travel trailer tires on. You can schedule appointments also. Recommend them for your tire needs!
Great service and great prices. Ive been here a couple of times theyre always helpful. Today I walked in at noon and there was no wait and I was in and out in less than 30 minutes.
They was awesome, I got tiers on Monday, and the Nissan didnt like the new tires.So the nice guys made the Nissan happy again.Thanks
Very very friendly and helpful serviceMatt at the Sheldon road shop was great
Best tires for the money. Quick work and professional all around.
Ive been getting my tires are 4 years I deal with Rob very good helpful to help you out
This is my first experience with Discount Tire and I will definitely return! Will, Alex and Daniel are wonderful! The service is very friendly and accommodating and the prices are the best Ive found! If you need tires you have to give these guy a try on Sheldon Rd in Channelview, Texas!!!
This Discount Tire location is the only one I will go to. Awesome customer service every time!
This is the best discount tire by far these individuals go way out of their way to make sure the customer is satisfied
Took my car in to get 4 new tires Sept 1. I knew my front tires were good so i told the sales person to leave me the two front ones. He did then when I got home I inspected the tires and found a big cut in one. I drove about 14 miles so it impossible for the cut to have been there. Also the cut is a clean straight cut.Update: my issue was taken care of thanks thanks to the manager at discount tire. Going to give it three stars because this should have never happened but the customer service was great.
Busy, yet friendly service. Good A.C.
Always come here for all my tire needs. Great customer service free air check and fill up ! Thank you !
Came with my mother to have her tires changed the sales associate checked are tires got the paperwork have the tires fixed and release the vehicle respectable amount of time.
Been getting my tires changed here for years. They will fix a flat for free! Friendly people and accurate with estimated wait times.
Friendly efficient staff
They try really hard to oversell you. Do your research and be informed before coming here. Not buying their tires and the technicians get an attitude.
Was charged $64 more than if I wouldve just paid online and set an appointment to get them done. TPMS (tire pressure sensor) light had come on the day before and he told me that was an extra $64 charge to clear it. So I paid extra for a brand new set of 4 tires and I still have a low tire pressure light on. Yeah, great service. And when I asked about the extra charge for the sensors I was told it wasnt extra. Asking questions gets you arrogance and attitude here. When my car was done, they pull it up front, leave it running with the drivers door wide open and comes inside to talk to me about everything they did,With the time of let me run through this as quickly as possible because I really dont want to speak to you now and so youll leave. This is on Sheldon rd. In Channelview so Im pretty sure the guy who left my car running with the doors open wouldnt do that with his own vehicle. Wont be back to this location. Used to always go here. Now I remember why I quit going here.
Very nice customer service fast and great deals
They are very nice and helpful i was surprised how fast they are I had gotten 2 new tires and I was only there for about 20-30 mins maybe less and other tire shops you will be there for hours
I went in today to get some information i have never bought tiers from an actual place not ran by a sweaty hispanic. Anywhoo the guys here were very helpful and informative .you can also do payments on tiers if your approved.
Was not take care of! I was a very loyal customer. They upset me very much. I went elsewhere and purchased a set of new tires!! I guess that they have forgotten about customer service!!!! Very dissatisfied!
Literally cant say enough about the level of customer service provided by Juan and the rest of the team. Im on a road trip through Houston and my tire blew out because my rim cracked. Juan changed my flat, got me to the store, and is installing 4 new rims as we speak. THANKS FOR KEEPING ME SAFE AND ON THE ROAD, GUYS!
Very helpful put public safety before profits
Great work and fast
Thanks the people!
These guys are good guys they go the extra mile to help you out. Difintly recommend the channelview store
Great service
Had to come in today after my friend blew his tire I was treated with great customer service, spoke with Rob,really good guy. I do recommend this location
Made an online appt here because the one closer to my house (off the beltway and wallisville) was booked and packed, as they always are. But seeing how this one is like 10 minutes up the road, no big deal. There was like 2 other cars waiting when i go there. Friendly staff. quick. didnt try and sell me stuff i didnt need. will use this one as my primary from now on.
Always quick service with no issues. The guys get to it snd get it done right every time.
Fast service, got tires replaced in 45 min
Always excellent and friendly service.
I had just needed assist in my tires,they did it for free...
2nd service after 1st service is good. Steering wheel vibration is gone.
Great service. I wish discount tire would open at 6:30 or 7 for those people who have to be at work early.
Hard working group of young men. Quick fast work on my Expedition.
Great customer service and providedamazing service at a great price.
Nice place in and out quick service and the best staff
Very nice employees had me in and out in no time
Awesome guys...they take care of customers.
Great service