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Lyall Bros. Collision Center
331 Sheldon Rd, Channelview, TX 77530, United States
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Lyall Bros. Collision Center
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Jo
Review №1

Avoid the place at all costs !Only one guy does the oil change and if hes busy doing other things, forget it!Also, I hey have about 5 cars that costumers havent paid to pick them up after service .Thats not how you do business!

al
Review №2

Olga was very kind and they also gave me a free rental vehicle, while they fixed my truck.. Very professional shop, I would highly reccomend Lyall bros to anyone in the Houston area.

It
Review №3

I came because my car was making a weird noise in the engine. Mark was very helpful and the mechanic was very knowledgeable with detecting the problem. I will be coming back here in the future!

Ja
Review №4

Lyall Bros. Collision Center took care of my car in a quick, and professional manner. They helped me work with the insurance and took their service a step up by replacing a part they did not have to but made my car look better. They also helped me with a loaner vehicle while they took care of my car. I’d highly recommend doing business here.

Bl
Review №5

I own a silver, Honda Civic and was involved in an accident. I went to several body shops and got estimates. Lysol Bros gave me the best and most fair estimate. In addition, matching silver colored paint is extremely difficult. Lyall Bros was able to match the repair body damage perfectly with the original paint of my vehicle. Also, the work was completed in a timely manner. Hablan Español, muy profesionales y excelente trabajo, altamente recomendado; estoy muy contenta. Gracias !!! Lyall Bros. Collision.

Je
Review №6

They did an amazing job on fixing my Ford Raptor. The repaired my door dents and color matched the paint. I definitely will be recommending them to friends and family members for any vehicle repair.

A
Review №7

Best quality, best value, professional and on time! Thats rare find! What else could I possibly want? 5 out of 5! I recommend this place for any vehicle work needed.

Fa
Review №8

Mark was excellent, he speaks Spanish, has great staff, his wife and son speak Spanish fluently. They did a fantastic job at a great price, lent me a loaner car with no charge, that was much needed. Insurance wouldnt pay for the job or didnt have comprehensive, just 3rd party

Ri
Review №9

My auto was worked on at the agree to time and finished as promised..Doller amt was on the money. Highly reccomend !

Da
Review №10

These people do great work. I was super impressed with how my car came out. They gave me a free loaner car since I did not have another vehicle in which it was super clean and drove great! I did not have to pay for it which I was super glad. My husband will be bringing his truck here next week because we really trust these people. We know they will do good work.

Iv
Review №11

I’m overly content with the job Mark and all the staff at Lyall Bros. performed on my vehicle. They restored my truck and it doesn’t shake or do anything it’s not supposed to. I’ve had bad experiences in the past and they made my day. I wont think twice if anything comes up again in the future. I’ll be going back to Lyall Bros. You can bet on that.OHH And they gave me a free loaner car for the Duration of the repairs.!!!!!!

Ch
Review №12

I took my car in for a repair and Mark was very knowledgeable about the process. He assured me that it would take less than a week and it did. I was very pleased about the service and I highly recommend them!

Da
Review №13

I have used Lyall bros collision more than a handful of times. They are my go to shop for all repairs. Always fast and friendly service with top notch results. They really know how to put the customers needs first and are always willing to work out the best options for YOU! Wonderful management I recommend them to all of my friends and family.

Ma
Review №14

Very satisfied with how my vehicle came out! My friend recommended me to this place and they gave me a great deal considering I needed a bunch of body work done and a new paint job. No complaints. The manager took great care of everything and walked me through everything that was going to be done to my car in a way I could comprehend since I know nothing about cars! haha, overall Im glad I brought my vehicle here.

Te
Review №15

Lyall Bros is awesome!! Everything was repaired beautifully and on time!! Their staff is friendly and helpful!! I will definitely keep their number for the future!!

Ge
Review №16

This was a great body shop that saved me money and time. Thank you Olga I’ll be referring my family and friends to them

Is
Review №17

This body shop is locally owned by a family that strives to give you satisfaction and works well with the insurance companies and have a history of clients for over two decades. The husband and wife are pleasant and hardworking. They did a great job on two paint and body collsions on our trucks. I recommend them highly. May god bless their family, their workers and their business for many years to come!!

Ur
Review №18

This place did an excellent job on my truck. I was in an accident about a month ago and my Ford explorer was a complete wreck! It was ALMOST a total loss but Im so glad I brought it here. They helped me out alot with my deductible so I ended up paying way less than what I thought I would. I was expecting to wait a long time for my vehicle to be ready since it was really damaged, but it only took a week to get it fixed. I was very impressed with the customer service and Ive already recommended 2 of my friends to come here since I know they will do great work!

Sa
Review №19

I will definitely come back if I ever have any car issues! The manager took great care of me and painted my car the perfect color that I wanted! No complaints!

Ca
Review №20

I been going to this shop for a year. The ladies in the office are kind and will meet all of your needs. The mechanics does exceptional work. Everyone in the shop from the office workers/body shop specialist and mechanics are very friendly and does an A+ job. I recommend you stop by their shop. I won’t regret it.

Ed
Review №21

They are awesome no other can describe it!

Je
Review №22

My car came out great!! Everyone was super nice and took extra good care of my vehicle. I was in a very bad accident and needed my whole front end fixed, it came out looking better than how it looked before my accident, very impressed.

Cl
Review №23

Im shocked to see so many reviews on how good this Collision Center is but unfortunately the experience Im currently enduring has been nothing but a nightmare. FROM THE TOP SHALL WE: My 2013 Chevrolet Malibu was originally brought to this shop for bumper repairs on a recent incident. I was advised this was the place to be. My car would be repaired in no time and even provided a loaner car until services were completed. Upon completion on original repair services Mark contacted me in regards to a vandalism that left horrible key scratches around my vehicle. I informed Mark that i had not filed a claim but did file a police report. Mark insisted yes INSISTED (through text and over the phone) i file a claim immediately so I could also get a new paint job while my car was already being serviced. I explained to him through text message (that I still have as proof) that I DID NOT think it would be good at this time seeing that I DO NOT have the extra financial support to cover the deductible or any other cost because its more maintenance that needs to be done before coming out of pocket when its so close to christmas. Mark stated the deductible would be waived and even stated the shop DID NOT have to make as much money off the second claim just FILE IT!! I wont have to pay a dime. Long story short. MARK LIED!! They are currently holding my vehicle for $700. When the insurance company stated that the check has been APPROVED they just cant guarantee when it will be issued out due to them going under liquidation. (I also have an email with proof showing its been approved just on hold until new company takes over to issue out payment) I even tried to set up some type of payment plan to where I would pay the balance just to get my car back. THEY DECLINED! PAYMENT MUST BE MADE IN FULL. They didnt stop there though. Two days before Christmas I was told I had to return the loaner car or face a $70 daily charge which is more than the price for a luxury rental. I returned their vehicle as instructed and the owner had one of her employees take myself and two younger children back home. UNPROFESSIONAL AT ITS FINEST!!!! The owner herself Olga has NOT reached out to me at all. This all could have been avoided if MARK had not insisted I file this claim after sending him a message through text not to do the paint job but please finish the original repairs. Im highly disappointed with this repair shop and I would not advise anyone else to do business with them. My experience has been very UNPROFESSIONAL!!! They have NO UNDERSTANDING AT ALL!! This is the most DECEITFUL BUSINESS PRACTICE Ive ever had to endure. If you still decide to do business with them thats fine just make sure to keep a record of EVERYTHING AS I DID. Legal action will be taken going forward. Whether its a year or 2 from now this deceitful business practice WILL NOT GO UNNOTICED!!!

Er
Review №24

Olga and the gang did a terrific job fixing my AC. They noticed a belt that needed replacement, called me first. I added an oil change, and they even washed and vacuumed my car. I hardly recognized it, it was so clean. (My gray carpets were suddenly black again--like having it detailed free!) Affordable, honest services and on time to boot! Highly recommended.

Jo
Review №25

Best shop around here!!

Ma
Review №26

This place treated me very well. My car was fixed in a shorter amount of time than I was expecting and everything came out great! I saved a lot of money and I will for sure come back.

D
Review №27

I had brought both my vehicles here and they did a badass job bringing them back to life. Did not disappoint me at all will for sure bring my cars back when a paint correction is needed.

Li
Review №28

Mark was incredibly helpful and knowledgeable about my car. Fixed it fast and at a reasonable price. Super friendly staff

Je
Review №29

Great auto shop i been a customer for years and every single time they fix the issue quick and for a reasonable price. Not too mention the customer service is great i would highly recommended this auto shop.

je
Review №30

They did a great job on my truck very friendly people was a great experience with them highly recommend

Ro
Review №31

Highly recommend this shop to everyone!! Service is excellent and Olga and Mark take good care of you.

Ja
Review №32

Does great work and took good care of my sublime green Daytona charger

No
Review №33

Very professional body shop I have used this shop for a couple times and never got disappointed Mark and Olga know what they are doing they are very friendly people totally recommend 👍🏻👍🏻👍🏻

Sa
Review №34

Best place for your vehicles maintenance, everyone is polite and ready to help you the second you walk in. Very clean office, and the mechanic is top notch. 5/5 stars and would recommend to family and friends.

Em
Review №35

Best service I’ve had, office people are very nice and professional. And the mechanic is on time and does the job right. Anyone with car troubles should come stop by here for clean and on time service.

Ta
Review №36

Everyone I dealt with was courteous and professional and I received my truck back quicker than I expected. I will definitely be back if I need any more body work done.

Ma
Review №37

They did amazing work on my truck, color matched my front grille with the rest of my truck and repaired my front suspension quick !

De
Review №38

Not to long ago got into a wreck in my pickup. I was told that Lyall Bros. Was the best in Channelview. I took my truck and everyone was so attentive.Mark came and did and estimate and gave me a quote same day. The staff was nice and informative. I will recommend this place if you want things done right!

Di
Review №39

This was my first wreck ever. I came to Lyall bros. From recommendations. Best experience ever. I met the owners Mark and Olga and they assured me my car would be fixed in no time. The staff was nice and quick. My car was fixed within 2 weeks. I will recommend this place to everyone!

Ke
Review №40

Ask for Mark...awesome service 👏

Ro
Review №41

Very good service, lent me a loner car while they where fixing mine. The whole staff was friendly and organized. Would recommend this collision shop to anyone of my friends and family.

Ca
Review №42

I can’t say enough good things about Lyall Bro’s! Olga was super friend and answered ALL my questions. She helped me deal with the insurance and gave me a very positive experience during such a difficult time. My 2014 Prius was Sideswiped and they fixed like new. You couldn’t even tell it had been in an accident. Pricing was very fair. They definitely have a lifelong customer!! 💝🚗

Je
Review №43

If you want to get a good job done on your vehicle come here. 10/10 would recommend and will definitely be coming back

Ju
Review №44

Took my truck for some work estimate and Olga was very nice and worked with me! Highly recommend

ju
Review №45

Everybody had a mask on. Everything is sanitized. 10/10 recommend!!

Ta
Review №46

Staff is friendly. They do a good job and they work with you.

ES
Review №47

This is my second time bringing my car to Lyall Bros. and every time I live this place happy thank you for the wonderful job the Lyall Bros has done and thank you to the amazing staff the work as a team to make sure the all customers theyre happy with the service.

Pa
Review №48

Very good customer service and friendly. Olga was helpful and super attentive. 10/10 would recommend to any of my family and friends.

Je
Review №49

Went to pick up my car up after having some work done, all works had mask on. My vehicle had plastic and smelled like disinfect spray.High Recommed!!!

Ra
Review №50

Nice people, and super quick. Took my truck in for some repairs got it back within the same week. I would honestly recommend this shop to anyone.

Go
Review №51

Great services Mark helped me with insurance claim got my what I needed highly recommend

Da
Review №52

Great service they fixed my van when I was hit twice always friendly and on time and always let me know the status ....Thanks Again ...

Go
Review №53

Fast repair time beautiful paint work looks like new car.

Go
Review №54

Fast & great work even got a free loner car.

ni
Review №55

The manager was awesome & took great care of me!!

Ra
Review №56

Its a good place but they dont do oil changes anymore

Vi
Review №57

Took my car in to get painted and the lady ofelia was real helpful as was mark. Very nice people to work with.

Go
Review №58

Great staff! Awesome work and a life time warranty! WON!

Mr
Review №59

Lyall Bros. Collision helped with my dented, rear bumper. They were fast and professional throughout the entire process and made it all as painless as possible. I recommend them based on my experience.

An
Review №60

They did a quality job repairing the body of our vehicle. I highly recommend them.

Be
Review №61

Took my 2012 Chevy pickup truck for a paint job estimate, very good price and job done. Would recommend 10/10

G
Review №62

Good and quick services fixed my busted brake line with in an hour. Would recommend to anyone to come here.

Ro
Review №63

Great service! This is the shop i go to, if i am in any car trouble. Very dependable.

Go
Review №64

Great job awesome customer service.

Th
Review №65

Tried to charge me $750 for a $200 job.

Ka
Review №66

Great service

Go
Review №67

FAST quality work great people

Ju
Review №68

This place was fast and excellent staff!! I will recommend to every one!

Mi
Review №69

Excellent work and customer care

Cy
Review №70

Excellent service...I will tell all my friends about the service

AL
Review №71

Gave a quick estimate Marks service was good.

da
Review №72

Good folks very good prices

DV
Review №73

Honest estimates, great customer service, and body work technicians.

Na
Review №74

Great service and wonderful people.

Gi
Review №75

EXCELLENT WORK GREAT STAFF!

Da
Review №76

Very fast and helpful folks

Br
Review №77

My truck has been there for a month and the workers did more damge than the accident

Na
Review №78

Stay away at all cost. Terrible work. They made a lot of money off my insurance and didnt do half the work they billed for.

Ju
Review №79

Good friendly service.

Ja
Review №80

Good quick service

C.
Review №81

Many thanks to Olga and Mark. They returned my impeccable car And they helped me fix my security. I dont know English and they were my voice when the insurance company asked me something. Everyone here speaks Spanish and English and they are very friendly.

li
Review №82

Very good job at my troca grasias lyall bross

al
Review №83

El personal totalmente capacitado y con la mejor atencion

Ra
Review №84

They are very good, they are all very friendly. They repaired the doors of my cadillac very fast and good. I recommend this workshop for everyone

Go
Review №85

Very good expensive stay like new

Ad
Review №86

It is a very good chop they have good attention and accents very good work

Em
Review №87

This place does not deserve a single peak of the star because they are liars and when fixing the damages of the cars they grab other damages and then they do not want to be responsible.

Information
67 Photos
87 Comments
4.5 Rating
  • Address:331 Sheldon Rd, Channelview, TX 77530, United States
  • Site:http://lyallbros.com/
  • Phone:+1 281-452-4710
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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