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Raines Motors Inc
5102 Maccorkle Ave SW, Charleston, WV 25309, United States
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Raines Motors Inc
Comments
Ch
Review №1

We brought our Honda Pilot to the body shop after a fender bender. The repairs were excellent and were completed ahead of schedule. The staff were courteous and professional.

We
Review №2

They did a fantastic job on my truck repair

As
Review №3

The staff at lester raines body shop are all top notch! Any time Ive needed repair work done from an accident, thats where I go. Bob does great work and Bobbie Jo is a hoot to deal with. 5 stars all day long

St
Review №4

Love Lester Raines

Ju
Review №5

Service was great. Every one was real nice.

ma
Review №6

Lester Raines is a good person. Lester is cheaper & safer auto care than most car lots

El
Review №7

Beautiful work, slow but worth the wait. Looks great

Ba
Review №8

Best car sales around. Nice salesman. Not too pushy. Sweet cars. New n used.

Za
Review №9

They try to sell you service and maintenance parts that arent really needed. They tried to get me to have them change my timing belt even though my car has a timing chain which never needs serviced. Ive also had them suggest air filters be replaced when they werent even dirty.

Ge
Review №10

Service dept is top notch.

Ca
Review №11

Great service in a quick time. Was very helpful in explaining answers to my questions

Jo
Review №12

The last week of November, I scheduled service. I told them what I needed done. He said, that bumps you to needing a technician.On the appointment day, December 2, I called to confirm. He wanted to do know what I needed done. I went through the list. He said one oclock.When I arrived it was like they never heard of the scheduled service. There were about 5 employees standing around there. They wanted to know what I needed done. To not miss anything, I said that I would go and get my book.While doing that I saw an employee and asked if I could trust this place, He said, I guess so. I said that was not very convincing and he said again, I guess so. I went back inside and said that I would go somewhere else. The five plus the one that I had asked got a a good laugh as I left.I went to Valvoline on MacCorkle Ave to get the oil changed. I will go to another Honda dealer for the other services needed.

Ja
Review №13

If there was anyway I could give this a lower rating I would. The service manage is the most rude, unprofessional man I have ever dealt with. He acted like he did not want to help us with the cosmetic problem of our car that we bought less than a month ago. He treated myself and my wife with complete disrespect. This is a shame to say because of our experience with our salesman, and also the detailing department has been nothing but great. However, the service department was completely opposite. I will never buy again from this dealership simply because of the unprofessionalism and rudeness of this one person.

Te
Review №14

I trust Joe Pauley in Sales at Lester Raines Honda. Lester and Joe always take good care of me. Im on my 5th Honda and I love them!!

Da
Review №15

Always efficient and cordial.

Sa
Review №16

Great service and convenient to get to.

Ju
Review №17

Just got done delivering a pizza up there the guy cant even take even though you had $5,000 in his pocket probably someone who would even cut you a deal on a vehicle youre paying full price when you got there

Mi
Review №18

Useless

Sh
Review №19

Great service

Information
4 Photos
19 Comments
4.1 Rating
  • Address:5102 Maccorkle Ave SW, Charleston, WV 25309, United States
  • Site:http://lesterraines.com/
  • Phone:+1 304-768-1251
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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