I had such a wonderful experience!!!! I love the products they carry down to skin care and makeup!! I mostly order online due to the Pandemic but I will be definitely going in store soon!! Amanda was very helpful and super sweet I had place a order for pickup the same day and she also pick out a gloss color as a gift I got with my purchase, it was by lune+Aster beautiful color I’m so in love!!! Thank you ladies you guys rock!!!!

Never been treated so rude in my life!!! They told us to get the hell out because we didn’t have a mask on. We politely asked if we could wait our side because we wanted to purchase something and they said well if you want to read the sign you can do curbside. I said can you just take my cell and call me so I can complete the purchase outside and the lady said word for word GET OUT borderline yelling loudly. I understand the rules but I’m trying to make an expensive purchase and I don’t understand Why that treatment was called for.

Completely annoying sales experience. Had she listened to my stated intention, shed have had a considerable sale. Since she wasnt able to hear that I was there for skin care, not concealer or foundation, she wasted my time and hers. People who cant listen dont belong in sales.And, they REALLY want to push you to the Bluemercury line.Like another reviewer, it seems assumptions were made based on how I looked at the moment. Buying skincare products should begin with a blank slate; this isnt rocket science.But it is sales, thats for sure. Heavy-handed is just one incarnation of wrong in Buemercury Charleston. Wont go back, ever.

I was helped by Tasica and she was so helpful! I walked in just wanting to browse and she gave me and my friend a ton of samples! We walked in with street clothes and were helped right away and she answered all my questions about their M-61 line. I ended buying a few things to try and she gave great tips on how to make the product last longer! Will definitely be back!

The staff is rude and inconsiderate and if you would like accommodating service, you best not come dressed in street clothes. Shame, because I was ready to spend some money.

Very busy and only manager working. There was a wait but not too terrible. They shipped all product promptly.

Wow amazing selections of great skin care. I could have stayed in there for hours. The staff were very knowledgeable and helpful.

This location used to be fantastic but has gone way downhill. The staff and manager are not knowledgeable about the products they have in store. Their stocking system is so disorganized that I was given the wrong product despite multiple assurances that it was the color I requested. When I went to exchange the item, the manager was so incredibly rude. I will never shop there again out of principal. The manager needs a lesson in customer service or just being friendly in general. She must hate what she does.

Caroline just helped me and she was super sweet and informative. Thank you again!

Great makeup selection and helpful staff. I had a full, free makeup lesson with several different brands. It is nice to have someone who is not just trying to push one brand but can truly tell you the makeup best suited for you based on your real need. Everything is higher end so dont expect Sephora or Ulta. But the brands are the best. I gave 4 stars because the used to have a full service aesthetician but didnt when I last visited and said they couldnt keep one in staff. That was a nice benefit of the shop.

The staff was so friendly! Beautiful shop, beautiful people!

Amazing service and products!

Bluemercury is my go-to shop for skincare products, and I have received more than one excellent recommendation from the staff at Bluemercurys King St. location.I appreciate that they let you alone to browse if thats your mood, but are quite friendly and helpful if you have questions or want suggestions. Perhaps most importantly- they carry Avène and Kiehls and Caudalie and Dermalogica (many more as well, but its so nice to have my favorites all in one place).

Never been before but will certainly go back

I had a good experience!