Jennifer, thank you for your pleasant and helpful manner. I have rented altogether about 4 years off and on here when serving overseas, and each time its so clean, so easy, and I love that the place really IS climate-controlled. Never a bug or rat in sight. Though the place itself is in good shape and clean, the best of all is how you have been welcoming and caring in my particular needs--even from overseas. I see why the place is always full!
The manager of this location, Jennifer, is excellent. The site is very clean and maintained, More important is the service provided. She always quickly responded. And when she saw I had rented two 10 x 20 units she recommended that I may be able to consolidate a unit to a 10 x 10, saving over $100 a month. We did this and the flip to the smaller unit didnt cost any administrative fee. A very customer focused location.
Overall wonderful experience. Jennifer was extremely helpful with my situation and made it a breeze to get a unit rented out. Would definitely recommend.
Highly recommended, first time users of a storage unit. Very clean, friendly, great communication.
Jennifer in the Huger, SC is amazing! The rental process was very easy.
There are several storage options in the area to choose from so I spent some time reviewing the price differences and tried contacting a few. I chose CubeSmart mainly because of how responsive and helpful Beth was. We are in between homes and I needed parking for my trailer, non-climate controlled and climate controlled storage for our movers to bring things in to. Beth was exceptionally helpful as I tried to determine storage size needs and location. She was patient and great to talk with. Much appreciated.
This has been not only my best experience with a storage facility, it has also been my best customer service experience. Jennifer has set an impossible bar for taking care of my families needs and being so thoughtful and helpful along the way. I have multiple units throughout a few company changes and I am very satisfied with the pricing, availability, and kindness of this facility. Do yourself a favor and add some extra space to your life. I can use my garage again!
Rented my first storage unit today! Jennifer was very friendly and answered all of my questions. The process was quick and easy!
This has been the best self-storage experience ever. Ive used them since they were the Extra Attic. Although the name has changed, most of the staff are the same. They are now called Cube Smart. The facility is modern, updated and very clean. Jennifer the manager and her assistant Maurica have been very helpful and made the application process simple and straight forward. If I ever need a self-storage facility in the future, this is the place Ill be going.
Have used this facility multiple times. Great experience every time. Beth in the front office was filling in and was extremely friendly and helpful. We ended up needing a bigger unit and she made the process easy and smooth. Thanks Beth!!
I cant say enough about the fabulous customer service that the management team of Skip, Jennifer and Miss Lemon gave me with my move. They stepped up to the plate and did the right thing which can be unheard of in this day and time! I would suggest anyone looking for a storage facility go with them! They had the best prices and the facility was very clean! They were so helpful and friendly! It was a very refreshing experience!Thank you all, for your professionalism and kindness!Traci Kennedy
Great location and clean facility
Great prices and special, friendly staff!
I’ve been using the storesmart facility in west Ashley since about mid February and Haley is the one i always go to. She’s super knowledgeable and very friendly and helpful. It always brightens my day when i go in for something and she’s there to help me with whatever i need. 5 stars every time.
Great service and keeps their word.
Well-maintained climate control and regular units. The people in the office are personable and professional. Extra Attic Space Storage offers specials and incentives to get you to rent there.Units are in great condition.Definitely a good value.
Great friendly place. I Have been there a year with no issues or problems. Great management and employees. Place is real clean and tidy.I highly recommend having a storage unit here.
These people are amazing. They are extremely flexible and considerate to their clients. They are willing to work with you and make your experience stress free. I highly recommend The Extra Attic over all other storage facilities in the charleston area. 5 STARS...
Courtney was very helpful and pleasant. Our experience has been good over the past 18 months. Property is very clean, organized, secure, and great location overall. Thanks for making this simple and easy.
Great customer service.Laurie and Courtney were both awesome both days I ensured my storage unit was the proper fit for my belongings !!Very knowledgeable staff and excellent customer service. The perks were amazing also !!
What a great place with the best customer service ever!
I recently needed to store a majority of my belongings due to a move from one home to another. I spoke with The Extra Attic and was pleasantly surprised as to the level of personal attention and the professionalism in which I received. I will certainly be using them again in the future. Great people and facility to work with.
Awesome awesome awesome service! They made everything extremely easy throughout the entire process and provided a level of customer service that exceeded my expectations. I highly recommend the Extra Attic on Clements ferry!
Returning customer due to great customer service. Love Jennifer!
If u need storage this is the place to go awesome employees
Jennifer is a very nice young lady. I appreciate her time and help.
The people are great there and the property is well maintained. Just the location is not the best
Great service and helped when in a bind!! Thanks Jennifer :)
I would highly recommend The Extra Attic Self Storage company! The customer service was excellent and Courtney was very helpful and knowledgeable in helping us find the perfect unit.
Kiosk pay option fairly new but prices raised.
Great staff!
Clean and safe
Friendly.