The place has some good deals on products and wigs. The line get long at times but moves quickly once the bottleneck clears at the register.

Got everything I needed had to take sum things back and had no problems at all I will be back

The employees were disrespectful to an elderly Queen. The young girl behind the counter was ill manner to an elderly black woman. Rather, if the customer is right or wrong, the only words should have came out those employees mouth was yes mam. The young girl had the nerve to say she had to earn respect to get respect. The bible says respect your elders as the customer was, are your days shall be shorten. Our community stop shopping there no checks wouldnt be paid. We have to stand up for our people!Hair or no hair

A lot of stress was placed on buying a 50 cent stocking to try on items, which is fine. However, for the prices some of the items were worth perhaps this should not be the focus if you have customers you value that could potential spend a significant amount of money. The constant mentioning of the policy made me feel somewhat underappreciated as a customer.

Great experience here at this shop you can find most any good hair very kind customer service I will shop there again.

Super organized & clean. Friendly staff. Wide variety of items & beautiful handmade jewelry by the counter.

They have great selection of products and wonderful customer service, extremely helpful staff. Amazing experience!

I like the silver sneakers. They have rechargable lights in them. There is a button on the power USB port inside the shoes. Press it several times for different light patterns. The lights are in the soles. The lights twinkle. I also seen the shoes in black and gold. When charging, red lights flash. They stop when fully charged.

Decent selection of products. But poor customer service. Needed help finding a product one of the employees tells me where it should be while all 4 of the employees stayed behind the counter asking another co-worker to get them WEED. And I might have been okay with them talking if someone would have helped me find what I was looking for after looking myself 5mins. I also witnessed the cashier giving a customer a hard time for exchanging products by telling her that they needed a keep her receipt. Which I have never seen at any other establishment. This is the closest beauty supply store to me and it is extremely hurtful to know a business in my neighborhood does not care about its customers.

Very good selection of products. Friendly staff

I dont like their layout. Too confined, too packed.

Came into the store on 11/5/20 at 6pm looking for wet and wavy hair to match my color and curl pattern when 2 of the clerks couldn’t find what i was looking for they stopped helping me, poor customer service

This location have the CDC markers and shield up at the check out. However, there was a customer in front of me with no mask.

A place for all your hair care needs. Great selections.

Went here looking for bleach, toner, developer, and dye. They didn’t have a large selection of permanent hair color, but everything else was easy to find. Beyond that they had everything! Lots of stuff on clearance which I love. Got some items for 1.00.

They have great products..

Lots of items to choose from! I got a bunch of stuff for $50

You can find everything here.

Great wings especially the Hennessy Wings. The oxtails are good too. I wish curry goat and oxtails were available daily instead of weekends only. The prices are competitive but the attitudes from some of the employees are not conducive to working with the public. This is a carryout only restaurant there are no table and chairs

Love this place! It’s so hard to find the color and texture of hair I need! Here they have all textures of hair for all races !!

Dont like them. I purchased an item on clearance Chinese young cashier gets mad at me because I brought it to her attention and management. Like it was my fault. The beauty supply store is located in a black neighborhood and the service I experienced on yesterday, they will NOT get anymore of my Black Earn Monies. This is a Buyers Market.

Today my experience here at this store was outstanding your sales lady Arlene was very understanding, helpful with assisting me with various hair products she had patience, and she worked with me in such a professional manner. Arlene deserves outstanding in all areas including locating everything, I needed and she sold me on more products. Arlene has earned TOP PAY, her Customer service was OUTSTANDING. I will be back very soon and I will bring others. Thank You Arlene.

Excellent. It is huge with loads of variety of hair and hair products. I love it!!

Great selection

Kind of pricey. Employees are helpful. Wide selection and variety of products.

I wasted my time driving all the way to this store. Arrived at 7:50 and they have two people standing at the door with it lock saying they close at 7:45pm which is fine but It would been nice and professional to have changed your time or your Facebook page and your website and your google information page. I asked the young lady and male at the door I know what I need can I still purchase it and all they could say was no. I won’t ever come again or recommend anyone else. Service is important and I could of chose to shop online and pay cheaper prices but try I support local businesses. Very upset with the experience.

BUYERS BEWAREI was a loyal customer for 3 years despite SOME of the employees attitudes/unwillingness to help but after the horrible customer service interactions I’ve had lately, I will NEVER GO BACK and I STRONGLY CAUTION AGAINST and would NOT recommend this store.They’ve recently diversified their staff... but the people who have been there are still rude. Doesn’t matter if you’re asking a question or looking for products. One girl literally STOOD over me while I was looking up information on my phone...I guess she thought I was going to steal? Mind you I just spent over $50 there so that definitely wasn’t appreciated. Their policies are a joke. They don’t give refunds but their idea of “store credit” is tacky scribbling on your receipt that you have the responsibility of keeping up with. They are unprofessional and uncaring. Go elsewhere

Great prices on wigs higher on most products by $3 to $4

All types of hair very big. People really dont know about they hair information. Nose rings very small. Wide selection of hair products. Braiding hair is way to high.

I love this store. Its 1 of my favs!

Good selection of hair, reasonable prices. Store is a little cluttered and not all of their employees have a grasp on customer service.

This was my first visit here. I needed a closure at the last minute for a trip. They were so accommodating to assist. Its a Great place to shop for reasonable prices for virgin hair.

Use to kinda like the store but staff is extremely lazy all of the employees swear they dont speak English got 1 person that does that workI n the back of the store poor girl looks exhausted you got to watch them on sale items they will change their mind when I go to check out and charge you a regular price and say someone change the price it happened to me a couple of times I can spend my money with some other drug dealers to buy my hair products

Alot of inventory

Lots if old worn out wigs that need to be trashed instead of still for sale. They offer a discount but have raised the original price so the sale is not really all that grand. Buyers beware!

Charged my credit card twice for $38.55 and did not receive products because cashier said transaction did not go through. Went outside in the parking lot and called credit card number to see if the purchase went through. It did for the amount of $38.55 twice. Went back inside of the store and explained to the cashier that the purchase went through twice for the amount that she said did not go through on my card. She called the manager to the register. He said he could not give me a refund without proof from the bank. I explained to the manager that this was the only store that I have went to that charged the amount the cashier said was not posted or charged to my card. He still wanted proof. I have the proof and will be going back to retrieve my money that they stole out of my account. Will not be going back to this store. I would advise ALWAYS CHECK YOUR BANK STATEMENTS THEY PROBABLY DOUBLE CHARGED YOU!!!!

Absolutely love this store great customer service. Wonderful staff friendly and helpful. Also has a vast variety of beauty supplies

Ive been to a lot of shops all over the US and I really love the way they display the wigs. Pam was awesome and extremely helpful. I would highly recommend visiting this location.

Great service

I have not had a bad experience in this store. It is actually the better store out of the others in the area. Good prices and selection.

Staff is really nice. Prices are good. Convenient location.

Won’t be back. Note on the door says closes at 5:55 but doors are locked and worker refuses to open door at 5:53. Per google and your business hours on the door, you close at 6pm, and my 1 item is behind the register. Ghetto.

The people are friendly and they have all the hair products you love

I love coming to this beauty supply. They are always very accommodating and help me with my new looks.

I purchased hair form this establishment with assistance from two employees stating this hair i purchased was used for the Marley twists. I arrived to my stylist and she stated this was not the hair that is used for the Marley styles and they offered no refund only a store credit. I explained to the manager or so he stated he was the manager that his employees assisted me and assured me this was the correct hair for the style i desired to have. This company is rude and disrespectful and has no regards for the African Americans who feed them daily and I will NEVER spend another dime in this store and I will tell everyone that i know not to patron this poorly ran establishment. This is what happens when we leave our beauty needs to foreigners!

Awesome! Great service & great workers! Very helpful & informative. Never had a problem whenever I visited the store.

This is my hair store!!! I love the friendly employees and great prices! I go for 1 thing n leave with 100 lol they always have what I need. I recommend everyone here!!!

I live in newton nc. This is the only shop I like and love.... Thanks so much for your service. Very helpful and have

Today I had a blast shopping at this location! Tons of great deals, and great products. I will definitely be back!

Love everything about this place!!! Lots of hair selections and great staff

Usually well organized and busy workers are very knowledgeable about products and hair they carry

Dimly-lit, cluttered, and packages often open with the wrong items in them. Its worth the time to drive North or South Tryon to get a better experience and better quality items

I have been coming to Carolina Beauty for every beauty need Ive had for the past 6mos or more. The staff is always really helpful, the products are great and the prices have been well with-in my budget!!! I recommend anyone with hair, hair products, make-up, mani/pedi products, lotions, jewelry and etc needs, TRY CAROLINA BEAUTY FIRST!!!

I received excellent customer service. Attendant was very helpful. Would strongly recommend my friends here :)

Has everything you need at decent prices.

They were very helpful and guided me through the my wig purchase. And even when I was unsure they listened to the things that I was looking for and showed me my options. Great service, I will definitely be coming back.

Great service, quick and easy. Everything you could ever need at a beauty supply. I come here all the time.definetly the best in Charlotte

Great shop. Lots of choices styles and brands and for a really good price.

Guys be carefully, there is lady name Lisa Fonbeh, From Sc ! she is sex offender!!

I needed wig asap; Shantrel, was very helpful patient and kind! I have never purchased wig here before. Excellent service!

I can find everything I need at a great price.

This place a wide variety of products needed an or wigs if thats what you need. The prices are very reasonable as well

Brought my wife. Had the best help with assistance. Recommended.

The staff are helpful and pleasant. They have comparable prices and a good selection of hair and products.

Average beauty supply store, good selection of wigs.

9/23 was my first time ever visiting this store and I was able to find everything I needed plus more...I came in here for two items and Im about to leave out with 4 extra items,,,, this is definitely the go-to beauty supply store in the area, its worth the drive for sure!

Do not shop here because they do not refund product if it is damaged. The product is outdated. The perm and the color is outdated do not go get it they would not let you exchange it

STAFF VERY HELPFUL, AND FRIENDLY EVERYTIME I COME IN. MAKES ME WANT TO COME BACK AGAIN AND AGAIN.

Ive not had one bad experience there. Ive been going there for years

They keep everything in stock that I need and people are always available to help you. I love this store!!!!

Best service! Arilene was soooo helpful. I can always find what I need here.

Good inventory. Reasonable pricing. Discount for licensed Cosmetologists.

I had the pleasure of choosing my first wig. And the experience was wonderful..I will be back for another wig soon!!!

They make they own hours i came there before 8pm and the doors were locked 7:54 on the door was a sign saying there were closed and clearly wasnt 8pm the store hours should be they close at 7:54pm and not 8pm false store hours

Omg, my experience was AWESOME!!! Shantelle was the sales associate that helped me out to pick from 3 types of curly style wigs, lol...I really enjoyed her. If you have not been there, you must go!!!

Everyone is great here. Everytime I visit I enjoy myself.

I love this store I drive from Gastonia Gaston County, there is more to choose from, and there is always a sale.

This business does not respect the African American community that keeps it up and running. Many of the employees don’t speak English and the one or two that do speak English treat Black customers with little to no respect at all when there is a problem with a purchase. You will NOT get a refund OR store credit even, and especially if the store manager offers it to you to get you to purchase any of the hair products. When a customer has an issue the manager and workers start speaking in Spanish and laughing and snorting as if the whole thing is a joke. The manager will lie and say he did not offer you store credit. In my case the manager opened a pack of expensive hair to show me how to make hair clip-ons. I said, “What if it doesn’t work for me, that’s a lot of money to spend on something that might not work.” He said, “You can bring it back if it don’t work, I can’t give you money back but I can give you store credit.” So, I bought the already opened package that he had clipped the twist and pulled the hair from the string to demonstrate with. Well, it didnt work for me and I went back three times because they kept finding something wrong with the package. The first time was my fault because I forgot the plastic insert, but the last two times made it clear they had no intention of giving me a store credit. They said it had to be in “Original Condition” The insanity of their rude behavior was that the manger offered to exchange the hair for exactly the same hair! I didn’t get that at all! Why not give me the store credit to get other items that I could use. Anyway, I was stunned and extremely disappointed in the treatment of Blacks at this business, especially when they get ALL their business from the Black community. I had already noticed that they do not hire any Black people at all. If they did it was not for any length of time at all. I have never seen any Black employees in any visible area of this business at all. I hope our community will stop spending hard earned money in a business that not only do not support our community but treat Black people disrespectfully and with no considerate customer service at all. I will not spend another penny at Carolina Beauty Supply. And Tacho, the manager is a liar and a smiling thief. He smiled and said to me “You made the decision to buy.” My decision was based on his promise that I could return for store credit. I thought he was a decent person but he allows and teaches his workers to be as deceptive and discourteous as he is.

I like this store it always have what i want in here and the workers are always around to help you find what you want

Love the wig selection and nice staff

Always find good stuff here

If you want good quality hair and a nice wig I recommend this store!!!

I can alway find a good sales and very good customer service.

I love this place.. Im there every other week to get new hair..

Melissa is an awesome person she assisted me with all my needs👍🏾👍🏾👍🏾

Nice size store with great selection. A little slow on service though.

All the beauty supplies you need from wigs to frontals.

I went to get my first wig and they were awesome. They answered all my questions and concerns.

I thought i was just going to get hair but there customer service was so great....prices great too

Great bundle deals. Wig prices suck.

Great Customer service... Enjoy shopping here!

I come here often. The customer service is always good and I appreciate the assistance in the wig/weave section, particularly Pam. Very knowledgeable and pointed out all of the new wigs in stock!

Great prices an customer service enjoyed looking around

The best beauty supply store, reasonable prices exceptional customer service and variety of supplies !!!! Check them out

Great customer service as soon as we walked into the wig section we were greeted and asked if we needed assistance. Clean store also

I got 2 wigs and i love them. I will be back.

They have the best variety and selection with dedicated nice staff!!

Great customer service and and great selection of wings and hair products

All you need hair products & some beauty products.

HUGE selection, helpful staff, reasonable prices