I selected an item to purchase. When checking out the sales associate said the price couldn’t be right. I said I know it’s a great price. She said, no it really can’t be right and proceeded to do a price check. It turns out that it was incorrectly priced. Instead of $9.99 it should have been priced $29.99. How is that the buyers fault? I’ve worked in retail before if it was incorrectly priced we had to sell it at that price. The cashier and the manager weren’t accommodating and made me feel as if I had changed to price. I won’t ever shop there again.

They finally got a huge amount of inventory in. Yay! Home goods for making things feel norma again. Always been a go to store.

Best place to get your items to furnish your home or apartment. I love all the different pictures, decor for your kitchen, living room, bathroom, & bedroom. The personnel that work there are very helpful, amazing customer service, & knowledgeable about stuff in the store. I will be using tis store to find my items for my apartment & home. Thanks for everything.

You can easily go into a rabbit hole with this place and have so many different items in your cart. Love this place.

Lot of good Christmas decor and pretty rugs.

Knew what I wanted so it was quick trip

Items may sell fast, so dont hesitate to purchase

The select was basic. Need to have signs for door and more other things.

Great selection! I found two items Ive been looking for today. Super friendly staff!

Stocked right now for the Christmas season.

Covid restrictions not enforced. Way too many people in the store to even shop. Left emptyhanded for the first time ever.

Too much stuff that I would love to buy- But dont Fear I did leave plenty for everyone else- staff is generally helpful when I visit occasionally the rare block head

This is my 2nd favorite HomeGoods because it fills a variety of my needs. Cool part is they have amazing furniture.

So many reasons why I love this store. So much to choose from and great prices

Love this place but the lines are too long, checking out seems to be very unorganized

Everyone is helpful and friendly but the last few times the shelves have been pretty bare.. possibly covid and changing seasons. Still a really good selection of items for your home from very fine to moderate.

Great place. Great selection 😊

Nice store. Beautiful products!

👏♥️

Homegoods stores have some of the unique decor collections. We shop here all the time for seasonal decor items. Also the furniture collections are awesome. We have bought so many furniture like outdoor patio set, kids recliners, bistro set etc.Particularly this store is in a nice location, next to some other stores we often visit. The employees are so caring. They respect customers and whole heartedly receive us and assist us in our store experience. We difinitely recommend everyone to visit this store.

I use to love home goods In stamford Connecticut they had very good prices but the home goods in Charlotte NC is expensive.

HomeGoods has interesting things to furnish your house with knicknacks and accessories, but I struggle to honestly reccomend visiting the physical store after a difficult experience last Saturday. The store was busy and dirty, multiple shoppers were removing their masks to talk easier with no immediate recourse, the isles are tight and cramped (meaning youll likely be stuck next to a literal mouth-breather sans-mask with no way out).To further compound the issue, theyve placed directional arrows across the store with little apparent rhyme or reason - attempting to follow these arrows (which absolutely no one did during my time there, neither staff nor shoppers) means youre consistently looping in circles around the store until you get stuck next to a new gaggle of shoppers that have removed their masks.I would strongly recommend shopping elsewhere, even post-pandemic: cluttered isles and tight corners so they can jam in as much merchandise as possible is an unpleasant shopping experience.

Great place to buy everything is beautiful

Great place for retail therapy!

Customer service experience was horrible today. I normally love Home Goods and I am a regular customer that comes in almost weekly and purchases items from this location. Brought in an $8 frame that I just purchased a few days ago that I did not have the receipt for. Jackie tried to be helpful in the beginning and get me a merchandise credit multiple times and the manager Sabrina wasn’t helpful at all. She basically told me there was nothing they could do about it and that I couldn’t even exchange the frame for something else. I mentioned exchanging multiple times to Jackie and she was rude about it. Will not be going back anytime soon to this location. Very disappointed.

Worked out well. In. Got my wifes Christmas prize. They had a good check out line going. Lights and a PA system. Called me up. Cash down. Bammo.. Out the door I went. With a Merry christmas to all and to all a good deal.. The end

I had one of the WORSE shopping experiences EVER at this store. I will not return and gonna be sure that everyone i know DOES NOT SHOP HERE!! Long story short, purchased an item, it didnt work out so I took it back, well they made a mistake on my refund. They refunded 100% of my purchase to a cc even though I paid over $100 in cash. When I asked about it the MANAGER proceeded to laugh as I was told theres nothing we can do.

Excellent customer service and great choices of merchandise.

Very nice place to shop

Greatest place EVER to SHOP !!and VERY ADDITIVE !!!

Great deals

Today was a good day and positive experience, despite store was quite busy. Great service! Thanks!

I visit this location a good bit. Theres always good finds at this homegoods. The staff are friendly and professional.

Goods brand names for the price you paid.

Always has a great selection. Employees are very kind and helpful.

Love looking through this store.

Great store

My daughter & I had an enjoyable store visit today! Great selections on many needed home items ( mattress pads, pictures, kate spade plates etc) And prices were within our budget! We both left feeling pleased knowing that we made the rightchoice to shop here!! Definitely looking forward to another great shopping experience real soon.

Found my Xmas tablecloth here. Good selection, good price. I had found my Fall tablecloth here and was very happy with it, so this was my first stop for Xmas. Ill be back.

Good Home Goods stocked with all your favorite things you didnt know you needed. Good clearance and usually well maintained.

Pretty nice location. I prefer the location near Audrey Kell as it has a much better and larger selection. I figured this location would have a nice selection due to its location near the lake area but it was just average.

They have cute stuff, like world market but less global style. I went 9n Sunday afternoon and there were too many people in there for my taste. I like to shop in peace. They have a great selection of affordable lamps, wall mirrors, and wicker baskets. I was just browsing and thats what stood out to me

I got some good deals on the Italian plates and made in Turkey decorative plates. Gifted those to my friends and they loved the designs. Also bought the colourful towels and hand washes and lotions gift sets, which smell great

Great selection. Staff is helpful most of the time. Our staging and design business spends thousands in this store and staff sometimes gets annoyed at our volume. Go figure. Many employees are excited and enthusiastic to help, but some are happy to watch others do the work.

How about changing your hours and say hey we aren’t actually open until 11pm like all your stores say online and you close at 9pm.

I am always able to find unique home goods. Most items are very reasonable. Be careful of furniture. Sometimes it can be set at fair market value like in a regular store. When marked down by clearance huge bargains.

Great home decor items, best salt n vinegar pop corn. Dont knock it th Ill you try it. Its addictive

Great store, poor management, huge lines every time, its Saturday 7pm now - they have only 2 cashiers working and 12 people in line. The manager is working on the floor and it looks like she doesn’t care to jump to the register and help out.

The food is very good and the service is good as well.

Organized shop with ok assortment of home goods . It was decoration, lamps, bed close. Kids bedroom stuff . Kitchen, closet organizing items, some furniture, stuff for bathrooms, some food, pictures, mirrors . I feel it was better couple of years ago this brand but is still a good place to purchase some stuff . Not the cheapest I feel but also not really expensive. Lots of parking . Can have some lines . Good return policy.

Very helpful and kind staffing

I always find trendy items to decorate the house for a great price.

This is a store for purely older white women, got too many stares and felt uncomfy...

Nice place for the children!!!

Love this place, great deals!

Nice place 2 shop

You can definitely find something in this store that will catch your eye. The store has many great finds so youll have to take your time and glance down each aisle.

Wonderful selection!! Almost always find what Im looking for.

Cluttered floor hard to get around. Friendly service. Busy place

I could stop by Home Goods every day and see new things. I love this store! They have designer products at super discounted prices. If you are decorating your house and looking for the unique piece dont miss this place. I enjoy going up and down the isles just to see all the items because they have everything. I will never pay full price for kitchen, bath, or decor again.

Love this store. So much for the home in one place. Lots of unique gift ideas. Staff is always friendly and willing to help you if you need it.

Customer service is it important they have one very rude person i get good customer service last week i spend over $500 today i have two item she take time and left me the next register she dont even say sorry i have to take my candle to other register she make fun because i go to other register she expect me to wait until she finished with out she communicate me even i pay to complete my shopping because i love the store but i dont know how i go back to see the same face

Good selection, check out lines are overwhelmed, perhaps more cashiers available

Typical location, selection of items could be better and store organization but friendly employees and typical of the company. They have many cool furniture and accent pieces for home.

Lots of interesting things

Love this place. Bought a nice frying pan and some cooking utensils at great prices

Awful customer service. I was standing in line, next to be rang up, for about ten minutes. There was a multitude of employees stocking the sleeves for Christmas decor when Christmas is not even here yet. The manager (I assume), Mary, was stocking shelves as well, well knowing I was standing there for a while. The only cashier working, after those ten minutes, finally asked another employee to help ring me up. The other employee made a face and said she didn’t want to. It was only until the customer in front of me said anything about it being ridiculous, until something was done.

Great store with good deals. I usually scout for the clearance area, but I also find good deals in other areas.

Store is organized but management (especially Mike) is trash. Do not shop here.

My favorite, great place to find amazing pieces for house decorations for any occasion and any season. Just perfect!

Everything for your home & staff was all Smiles, I will definitely be a loyal customer.

Officially my favorite Home Goods!

Have just about everything you need for decorating ya house or whatever you looking to decorate

You can find some very unique things in this store. Definitely worth your time

Friendly staff

Its like Marshalls,TJMAXX, ROSS, and many many more. Its a place that always has something new and youll never know what your going to get. Which could be its weakness. It doesnt have exactly everything or anything, it is usually furniture themed.

HomeGoods is one of my favorite store to shop at no matter what city Im in, the store is always friendly, helpful, good prices, great markdowns and clearances. Good energy without being harassing!

HomeGoods is a great place nice friendly employees like Valarie I LOVE to come in when she work A Great and Warm Welcome..

Always like going to homegoods. The staff is always so pleasant. Everyone is always so helpful.

They have a great selection of different things from dishes to spices to bedding.

HomeGoods Rivergate is so nice and organized. Its just a pleasure to go in there. My favorite one so far.

Once again, I found exactly what I didnt know I needed. Great place full of random items

Great shopping center, nice variety of home accessories and furniture

Wanted EVERYTHING in the store! Clerk was very sweet.

Just love this store..Kona coffee

Love home goods. Unique items at a good price.

I came in today to simply ask a question about an item I saw online that I was interested in.. The staff at registers 5 and 4 took everyone ahead of me and when it came down to the last in line (myself) they purposely over looked me and continued to gossip about their manager that they apparently dont like because hes never there but hes always there. I stood in line for about 10mins before I decided to walk out of the store. Very unprofessional and rude. I will not be coming back to spend any money with this company again nor will I recommend this location to any of my friends and colleagues.

Great customer service and the store is always organize. Whenever I used the bathroom is super clean.

Much more organized than many of their stores and seems to carry more higher end furniture than some

Love this place! Have a lot of pet things! Great prices!

I love this store 🤩🤩🤩🤩

Everyone at Homegoods were friendly and asked if I needed assistance. Vanessa was especially nice.

Huge store! Always something to fine there.

I slept in the Truck while the wife shopped...store must be really nice because she stayed in there for over an hour...and spent a ton of money.....Hope this helps send a warning to other husbands who get suckered!!Ha ha ha

A great place to go finding.

Good prices, some quality and some junky merchandise have to be selective with time to look.

Absolutely love this store. Unique merchandise and at a great price.

Love this place, and costumer service was awesome

Nice selection of home items

Nice place to shop with prices that ensure a good deal.