I went to their website that is misleading. It says that they do delivery and curbside pickup. I called just to double check and they dont. I refuse to go into a crowded restaurant where many Hispanic people dont wear masks and Covid/Delta is running rampant right now. I asked if I could order ahead of time and pay and have it ready for me to pick up and they said no. According to lady, it has to be more than 15 pounds. Well, they just lost a customer! If they are not willing to do something so simple in order to satisfy their customer due to the circumstances ( COVID), then I refuse to buy their product! I will never go back to that place!

Terrible service they treat you as if you were to ask for a gift they do not know what it is to have a businesspesimo servicio te tratan como si fueras a pedir regalado no saben lo que es tener un negocio

Exelent products

Place is trash, and the manager acts like a woman.Alot of the 5 star reviews are fake.

The meats are delicious

Its true when they say they have the best carnitas in town. I am not a carnitas fan since its pork. But they are really good. And you can order them in pounds and they sell tortillas right beside as well. Perfect for a meal of tacos. They also have onion/cilantro on the side, lemons, and the salsas of your choice. They have other meats and products too.

The food is awesome, everyone is friendly except the cashiers that’s why I’m only giving 2 stars. The cashiers are extremely rude

My comment is not towards the food its about the management of this place,this guy that I think is the owner or one of them, is extremely rude towards customers and who knows even maybe towards the employees, ignoring people and being disrespectful will not do any good in the long run for the business.

Friendly staff. You get greeted as soon as you walk through the front. If your looking for 😋 patries, or latin cuisine this is the place to go too.

Fresh tortillas the carnitas are awesomeas well as the barbacoa. You have to be careful with the cashiers theybwill cheat you out of your money fast especially flirty with men.

The food is FANTASTIC! I enjoyed every bite! I would recommend this place to everybody! The food is delicious and the staff is amazing!

Delicious meat mexican style and tortillasA dream!

Great pork products. Great service. Shop with people glad to have your business.

Great service there is always someone to help you👍

Tortillas at this place are great, they always taste fresh, carnitas are delicious, down side about this place they have a couple of items they ask you to pay in cash (I had a hard time getting use to use cards instead of cash in this country) i dont carried cash on me anymore, and you cant use your card as a payment unless you are buying at least $5.00 dlls in items.

La Reina de las Carnitas has such amazing food! I was fortunate enough to have some of their catering, and it was some of the best Mexican food I have ever had!

Awesome fresh tortillas!

Bad service, cashiers are rude. food was delicious!!

Albarran Jaramillo (Owner) and his wife catered lunch for Berryhill School staff with an end of year delicious treat. The food was absolutely fantastic. They brought an abundance amount of food and everything was delicious. I tried the beef Baracoa which was very tender, the guacamole was fresh, the cactus salad was a hit because I had never tasted anything like that before. Kudos to Mr. Jaramillo and family for such a great job. I will be visiting his restaurant in the near future. I absolutely recommend this restaurant for great food.

Everything you buy here is really good and fresh, I love the tortillas but the only thing I dont like is meat prices is waaaaay more expensive

Amazing simply amazing all the time

The best carnita s made in Clt

They catered our end of the year luncheon and the food and service was fantastic!!!!

Good take out tacos

Clean fast cervice

The best carnitas in. Charlotte

Great fresh tortillas.

Delicious food!!!! Thanks so much for bringing lunch to our school!!!!

Cookies are delicious!!

Ok.place

Always delicious!!

Jus outside of the business

The food and the family are FANTASTIC!!!!!

Delicious

The food was AMAZING!!!!

Good

Buen ligar para los tacos de carnitas y barbacoa

Excellent the Carnitas and the tortillas but him. Fair prices but lousy customer service that people who serve are super rude and arrogant

Its not up to the owner of this place if all the people who make a big deal in your business are complaining about the cashier because the cashier doesnt remember your customers will eat you and your employees.

I do not give them 0 because there is no but what a horrible experience it took me in this place I do not recommend it or go there, the cashier treated me very badly in front of all the people she yelled at me I told her you are running with that attitude and she told me Go away I told her you dont care as it is not your business the owner would not tell me that and she replied he would also tell you the same and I said awww everything was because I did not want my husband to enter and I told him but he would buy separately because he There was another shopping list, what a horrible experience, I didnt believe it, how he yelled at me so ugly, never go here, they dont care about the customer

I have to give 1 star because there is no 0 star option .. but the customer service is the worst. They are rude and do not know how to treat a customer. Go to Lupita’s that place if you know how to treat your clients 😊

I like tortillas and their meats. But the skinny cashier that is there is too rude, they must have known that because customers buy she earns a poor salary, it is seen that she is not able to serve customers as she should, one is not going to ask for that, she does not see

I put the five stars for the security that they keep with the client good hot tortillas and good fresh meat

This place has several complaints on Facebook of bad attention and expired food I would never visit it

The cashier charges and grabs your tortillas with dirty hands she does not disinfect her hands

They are super RUDE! DO NOT COME HERE !!! They are very rude !! Dont go here !!!!Update: 04/08/20No one is talking about covid precautionary measures! Simply here the cashiers are super rude they dont know what customer service is! If they want them to buy. Treat customers well !!!

I am obliged to publish today because I found it irresponsible on the part of the cashier who is on the morning shift today on July 17, 2020 that we are going through this pandemic, a woman entered with a mask a little wrong Maybe she forgot to put it on well and the cashier caught her attention and she brings it just as badly put then they can bring it wrong because it was rude of me she wears glasses they need to obey orders as they are

Very good place to take food such as carnitas and its delicious barbecue and traditional tortillas.

Without disgust, it smells super bad and customer service is horrible. I will never go again

Very good place excellent attention by all employees.The cashiers are very friendly it was a delight to go to that place .. I recommend the excellent food ...

Very good

Today I went for tortillas and everything was fine, just look at the price of the package of water and I think it is not fair that now that we are going through a difficult situation they want to take advantage of that, normally that package of water is worth between 4 and 4.50 dollars Take a photo if in a few days the price is not lowered, I will report it, because it is unfair that they take advantage, I am disappointed, because I had never had a problem

Terrible service.I dont mind running 10 more miles to go somewhere else, but Im not going back to that HUGE place.

I cant believe I called to ask. To see what Sierra prays !! and I asked her to ask a question and they hung up on me, how bad is that?

Very bad customer service. One of the cashiers needs to be attentive and not believe that the owner

Good tortillas, the barbecue is good, the chicharrón botanero tmb. Anyway ... Good place where you can find almost everything. Recommended!

A good place to buy tortillas and barbecue carnitas and other dairy products I highly recommend it

Excellent customer service

It tastes good

Very good place

Get me good place

The best pork rind Ive eaten in my life!

Very special place

Today I had the opportunity to delight the flavor of this Mexican food, and I cannot find words to describe how satisfied my colleagues and I are for such a delicious delicacy.Thanks and way to go !!! The Queen Of Carnitas

All. Its very tasty

A word-RIQUISIMO! One word-DELICIOUS!

The other day I went and bought carnitas and they were boiled, not fried. But what is a place of poor quality? The people behind the counter have no idea what it is to make carnitas.

It is very bad that they attend to many entities of which they have been trained for a long time

Excellent service !!!

Good place

Delicious I recommend them 100%

Very rich and excellent place.

I love fresh and rich

Well

I like it

Rich carnitas and sauces too😋

Good place, good food

All with maders

Tortillas 😁😋

Well

The carnitas are very rich

Rich!

The best tortillas

👌💯