DO NOT ORDER ONLINE. You dont need my review, just read the other ones. Package will not ship quickly, if at all. If you get a refund, youre lucky. Customer service is virtually non-existent. I am repeatedly calling to try and get my money back. Dont go through what I did

Youve probably already placed your online order, and Im sorry to say, all you can do now is be patient and hope. Go back to the website and read the shipping policy and the returns policy and you will see that your experience is not an anomaly, its how he does business. Please dont waste your time attempting to contact this company, Ronnie, Clarence, whoever, or anyone else via the website, via email, by phone. I promise you its a complete waste of time. Dont bother begging and pleading here in your review, that also wont matter at all. But you might get something, someday. Hopefully it will still be of use to you if and when it shows up.I ordered four items on May 13th, 2021. One of those items was delivered July 6th, 2021 via 2-day shipping. The other three items say back order on the packing slip, with no additional information. Hopefully Ill get them someday. The only upside is I actually do like the item I received better than the one that I had to buy in the meantime to make up for not getting it in a timely manner.Basically what youre looking at here is someone who you are paying to order you an item from overseas and then ship it on to you after he receives it, if he receives it. Good luck.

Do not order online!!It’s been a month, my money got taken but they still haven’t sent me my order or refunded my money.I’ve sent numerous e-mails and voicemails, all to no avail.This is no way to do business, guys!

Total scam, do not order anything from them online. Unfortunately I had a very bad experience. Placed my order on December 2nd to have it as a Christmas present. My credit card was charged 2 days later but never received an order confirmation or a shipping notice. Emailed three times and called multiple times, left messages but no answer whatsoever. I still had hope that the item would show up in time for Christmas but of course this was whish full thinking. They could have easily let me know that the item will not be shipped on time. During difficult times things can happen. They have staff to charge the card and take the money as fast as possible. Thats all they care about. As the holiday past I ordered the item from another vendor and had it shipped to me within 3 days. Needless to say I disputed the charge on my credit card account. End of January I received a shipping notice out of the blue. Again calling and emailing them not the ship the item because its 2 months late, no answer of course. The item actually arrived but I refused delivery so it was shipped back. And of course once again no answer and no refund. Its very sad that there a companies out there that are only out to scam you.

A message to the owner...Prior to making my purchase, I read great reviews about your business. I felt confident that I would have a positive experience, but unfortunately this is not the case. I ordered a midi keyboard over a month ago (order #10460). My credit card was charged right away, but I have not received any updates as to the whereabouts of my order. We called and left a message as well as emailed over a week ago. We have not received any response. I have no choice but to call my credit card company to dispute the charge and start over somewhere else. Very frustrating. I will give you until Monday 8/31 before I call the credit card company. I hope you can resolve this situation quickly.

Update: they did call me today, and apologized and issued a refund. It’s Covid so I guess all business, small in particular, are getting hit hard. I appreciate their returning my calls and messages.We placed 3 orders in November, our card was charged immediately, and nothing has even been shipped yet. What’s worse is that I have sent 2 emails and Facebook messages (which were read) without even getting a response. I totally understand Covid has greatly impacted a lot of businesses, but you can at least respond to messages with updates. I have no choice but to call my bank to dispute the charges.

Do not waste you money, they will not sent your order!!! :(:(:(

Professionalism, excellent customer service, accessibility, wonderful product quality and durability as well as variety, The Shed Drum Shop embodies all of these characteristics and then some. The owner holds his company to a higher standard that can be seen by the way this company is ran. As a business owner and artist these are qualities that I look for when I am conducting business as well as making a purchase of a product. The Shed Drum Shop is at One Stop Shop for anyone looking for that perfect sound. If you need it they have it and for a reasonable price too. Dont just take my word for it check them out yourself is well worth It.

Buyers beware scam artist Horrible business, never received my order I called no answer. I sent 4 emails no reply backs, they took my money and ran.Update:Called me told me the item is on the way never gave me a tracking number 2. week later still nothing, called 4 more times screening calls not picking up, emailed no emails back, its been over 2 months

Great quality, great customer service. I truly felt at home when I stepped into the shed drum shop. The owner Clarence was very knowledgeable on all products and even gave me tips on my performing for my career. If you need instruments, studio equipment anything music quality wise even motivation the shed drum shop is the place for you.

I ordered a drum stand that was supposed to ship priority mail. My credit card was charged right away. On day 6, still with no shipping info, I called and left a message. After 2 more days, on day 8, Ronnie Freeman returned my call and left a message promising the stand would ship soon. On day 21, I called again and left another message. It has been 9 days since then with no response. It is now DAY 30 and I am going to have to dispute the charge with my credit card company since I can get no response from The Sheds Ronnie Freeman. Please dont order anything online from this company!

Great experience overall. Clarence the drum tech is very knowledgeable about products and repairs and kept cost savings in mind throughout the repair process. All staff were very nice and helpful. Would definitely recommend.

I visited the store because I was in the vacinity. The gentleman I spoke to was very knowledgeable and answered all my questions patiently. I have already told other people about them. Wishing them much love and success. Go by and see them for musical equipment, to dance in a studio, or to drop some beats.

Great Vibes and awesome customer service! They have all products for your musical needs and if they don’t they will surely find a way to make it happen for you.The Shed also caters to All Artist, contact the owner to get details. I have experienced Jam sessions, lessons and live art shows at “The Shed” and loved every moment there!Make your next purchase, have your next lesson or even artistic display with “The Shed” you won’t regret it!👌🏾

I have used the Shed for my art show on a couple of occasions and they are very reasonable on price. They are extremely helpful as well. The whole staff is also very knowledgeable on music. I would recommend them for all drumming and music needs and as a cute spot for hosting events.

Needed some valve oil and was not able to get it on time. Because of that they gave me extra. Community based folks with supreme customer service. Shout out to C, thanks yall

Lost my clutch just before a tour gig in Charlotte. Clarence went extra mile to get me a new one on very short notice. This place is the best.

The owners are so kind! My family and I went here because they sold us an instrument, and they helped us move a HUGE piano into our van. They also gave my son drumsticks bevbecahe loved their drums so much. What a great shop!

Great music store. Had all the equipment I needed for affordable prices. When you go ask for CJ he gives exceptional customer service!

Great store. They have a variety of musical instruments; group or individual lessons tailored to your schedule; and outstanding attitudes with great customer service. I highly recommend -The Shed Drum Shop.

I love the shed! It’s the ultimate place to go and feel right at home. I definitely will continue going here for my percussion needs.

I am yah and i love the way my name is praised in this place. i cause it to be exalted in this place

Retro was wonderful in helping choose the perfect drum set for my son. I fired a thousand questions at him and he answered them ALL! He has really made a life long customer out of me!

Awesome drum shop! Staff is very knowledgable and they have a range of quality products available. They go above and beyond to make sure you get exactly what you need.

CJ (owner/operator) is both personable and professional. He is an all around good guy and serious about what he does. He even engineers AND teaches music!

When I say professional. They are the best. Whenever we need our instruments worked on we always stop by The Shed Drum Shop. I highly recommended.

Nothing but professionalism. They really know what there talking about. Just awesome . Ill definitely be back in the future. Thanks guys

The Shed is a haven for musicians from all walks of life. CJ definitely provides any customers or clients with the most wholesome service! I recommend a visit for anyone who loves music and percussion!!👍🏽👍🏽👍🏽👍🏽

Excellent customer service great quality equipment and fast!!!!! Definitely will be back shouts out to the shed

Best studio help! Others are friendly and supportive. I will definitely be coming back.

Anytime I come to my hometown I’m charlotte the shed is my go to spot for everything I need. It’s a family environment with a staff that will do whatever is necessary to meet your needs! Best music store in the city, hands down!

Absolutely awesome store. Definitely recommend. Everyone is very helpful and it has a nice ambience to it.

The person to talk to there his name is CJ. If you want to take up some drum lessons this is the place to go. He is very professional! If you have any other talents that you want to present just give him a shout out. They even have an open mic every Friday. Ladies and gentleman if you can sing, rap or read poetry etc..... Dont be afraid to let your gift show! Let CJ know that Resse gave you the information!

Owner and staff are very friendly, personable and respectful. They go out there way to provide great customer service and take pride in what they do and the products they provide.

Great small music store that thinks about the customers’ needs. If you want to go to a major store where salesman just want you to buy anything with no thought; then by all means; but if you want somewhere that’s for the customer, The Shed is the place for you.

They had everything I needed and more. And the person who helped me knew exactly what I was talking about and very friendly. Great customer service! Will be going there again!

I love the store! And its a great place for musicians to get all the accessories they need

Very knowledgeable in the business for all your drum needs. I would definitely recommend this drum shop!

Owner Clarence is very nice and professional. Will definitely make this my go to music shop

Love it and the studio quality is excellent great environment and friendly people I recommend this store to all musicians

My new favorite music store! So much variety, and at the best prices Ive seen!

The Shed is a beacon of light in an other wise dark place. Not only providing music supplies and a place to practice, perform and record music but a place to keep the youth in the area in a positive and safe environment!

Definitely knows the ins and outs of percussionist needs and great place to practice and record music everyone should check these guys out

Doing a show here tonight and the vibe its lit already 🔥🔥🔥🔥2️⃣0️⃣2️⃣0️⃣🚀🚀

A great place to learn and grow musically! You’ll love the experience!

Great customer service! The staff definitely know what they are doing.

Love this place! Customer service is amazing!!! They had everything I needed!! You wont be disappointed!!

Clarence Powell was very helpful, professional, and musically inclined. Will definitely recommend The Shed for all of your musical needs.

I wish there where 5 more star so I could give it 10.

I love it here!!!!! Perfect customer service and best deals in charlotte! Hell in North Carolina!

Awesome music store! Staff is knowledgable, products are top quality.

Its like coming home. That warm feeling when you walk thru the door. Come thru and check out the family. The drum family.

From World Series- TWA Drummer 🔥 great service ! follow me @d1_choppa

I have purchased many of their products and services. They have yet to disappoint. Great guys !!

Great experience there customer service great studio is the best i would recommend any artist or in musician to come

CJ is a great guy and a great teacher! Real easy going and informative.

Best music store very help the customer service ever.

Every time I call this place they always pick up the phone cj and retro are always there to answer my drum questions and they always have the right type of drum gear I need to keep on playing and for the right price too and they even teach musicIf u are a advanced drummer or ur just beginning the shed Drumshop is an excellent place to begin

Nice an friendly staff very helpful with all need with my band

Hands down the best shop for percussion/band in the city !

I love it here! All of my needs in a single stop!

Shed is hands down the best drum shop in the Carolinas!

My grand son broke,his drums and someone told me about the shed. not only did they fix the drums.but they had them ready before time .so I been going there every since.

Excellent customer service very wise on percussion

Great staff and great for the community!

The attention to detail and customer service is AWESOME!

My favorite place to go. They have audio equipment as well.

Nice location very friendly staff

Reliable. Great customer service. Product there when ready.

Great place with great vibes!

Wonderful guy!

Very professional and trustworthy.

Excellent customer service and super hospitable

Great experience all around

Great business! Great personnel!!!

Great shop, great staff

The staff couldn’t be nicer. Very clean and professional spot. I’ll be renting again.

Support Local!! These dudes rock:))

Professional, courteous, excellent work

Very professional and friendly.

They have it ALL!!!! Cheap prices, Practice rooms, Drum Accessories, Music lessons and even Drum customization!!!!

Dope place to record

Total #awsomeness

Sensational!!

Best ever!!!

Ty.

Pretty thanks.