Dennis’ moving team was professional and caring. When they heard my dog was upset with the move, each of them made sure to talk to her and touch her. They didn’t get upset when I asked them to move a piece multiple times. Considerate, kind, helpful ... I can’t say enough. I have used them before and I will use them again. Outstanding!!
Our local move with Student Services exceeded all expectations. Every step of the way, from planning the move all the way thru to the follow up after the move, we were treated with the utmost professionalism, respect, and consideration. We were updated at every step with detailed and thoughtful information. The moving crew was prompt, polite, patient, and extremely efficient. Moving, even locally, can be very stressful but with Student Services we were in great hands and am thankful for such a great experience. Would highly recommend!
The moving process with Student Services was flawless. It was a rainy day but Nick and Mitchell did everything they could to make it a smooth process. They arrived early and rolled out carpet protectors and wrapped our furniture to make sure everything stayed clean and secure. They were very polite and efficient. Highly recommend using Student Services if your planning a move!
Wonderful experience! They helped us move our business from one location to another. They were fast, easy to work with, friendly and so helpful! We actually got a slightly cheaper quote elsewhere and chose Student Services because of their exceptional service. I would highly recommend them for any move! A+++ service!!!!!!
Student Services Moving & Storage moved furniture from my mothers house to a storage facility in Charlottesville. Dennis and Cory were great - very professional, knowledgeable about how to move the more delicate antiques, strong(!) and fun to spend the day with. I will always use Student Services Moving & Storage and recommend the company to my friends and family.
From estimating the move to the morning of the move and throughout the whole moving experience I was thoroughly impressed with the professionalism, curtesy, efficiency and the crew’s willingness to do exactly as we asked. They finished well within the estimated time and all items were safely packed/delivered/assembled. Very pleased and can not recommend this company enough for a move!
With very little notice, Student Services got a team of three over to our apartment to unload a 15 Uhaul. It took them less than hour. They were efficient, professional, and incredibly accommodating. We appreciated your help!
We needed an office move on short notice...two days! Student Services Moving & Storage Company was available and worked seamlessly to make the move happen.--The ease of booking was noteworthy.--The moving team was on time and ready to work. They were seasoned movers who put the customer first!--Both the office staff and moving team were mindful of our goal to minimize expenses, staying within the two hour minimum if at all possible.As a nonprofit organization, the attention to detail, time/cost management and customer service were very much appreciated.We would not hesitate to use Student Services Moving & Storage Company again...and heartily recommend our nonprofit colleagues do the same!Thank you for making an unexpected, stressful event so successful.Sue FriedmanJefferson School Foundation/Jefferson School City Center
I had a terrible experience with Smooth Move movers the last time I moved. It was so bad, it made me think all movers would be terrible so I was prepared for the worst. However, Student Services were great to work with from the first point of contact. They were easy to reach, responsive, and clear in scheduling the move. On the day of the move, they sent an extremely efficient three-person crew who wrapped my furniture without being asked and handled it with as much care as if they were handling their own things. I commend Mitchell, Taio, and Kennedy for being punctual, professional, and conscientious when handling my furniture and piano. Team leader Mitchell settled my bill as soon as the move was completed and I was charged exactly what I expected to pay based on the duration of the job. The experience with Student Services earns my endorsement based on their excellent staff and client-friendly service. I will use them again and recommend them to anybody needing professional help with a move.
Dennis was a great communicator and team lead. He moved us over four days and the entire time everyone was professional, kind, enthusiastic and very positive with lots of laughter and good spirit We appreciate them so much making a lot of hard work easier for us. Excellent experience!
I really enjoyed working with this company! From start to finish, everyone was friendly and helpful. Karen in the office was extremely helpful during the planning stages of the move. The movers themselves were great to work with too, they were friendly, courtesy, professional and efficient. I knew we were in good hands. Mitchell as the team leader really stood out, he took his leadership role very seriously and I could tell how effective he was.
The team did a great job on both ends of the move - extremely courteous and professional. Arrived exactly on time. Would highly recommend! Was well organized in advance and took a lot of stress out of the move.
We used Student Services for packing and moving, a local move, in October 2020.(1) Packing services. This was our second move in 8 months, and we had not fully unpacked from our first move, so there was less packing for Student Services to handle. This was my fourth time using packing services from a moving company, and the first time that I had to micromanage the crew. I saw that they were packing some things and not others, and had to continuously point out things that they had left behind. Boxes were sloppily taped and left stacked in areas where they would be in our way, such as blocking the oven and shower. After the crew left, I discovered many items that hadn’t been packed. I ended up spending 90 minutes packing those items myself in the middle of the night so that our move wouldn’t be delayed the next day.(2) The move day. Our household consists of two adults and a dog, and we have about the average amount of stuff for an under 3,000 sf single family home. In preparation for a smooth and efficient move, we had prepared scale diagrams of the rooms in our new home, with detailed furniture layouts. We moved a distance of 7.5 miles. Student Services had provided an estimate of 8 hours, 15 minutes for our move (loading, driving, and unloading). We thought this was too conservative and immediately questioned it, but the company stood firm; however, we set our expectations for a 10-hour move. Instead, the move took 13 hours and 15 minutes, and ended after 10pm. When I asked the foreman what he thought went wrong, he said “Management.” He then went on to say that it would have taken a larger crew to complete our move in the estimated time frame. I contacted the company president on the next business day and our invoice was adjusted to reflect the estimated, rather than actual, number of hours, which we appreciated. But that did not change the fact that what should have been a happy day for us, moving into our new home, frankly sucked.(3) Extensive damages. Student Services employees damaged a wall in both the house we moved out from (a rental) and the house we moved into (which we had just purchased). They also damaged 5 pieces of furniture as well as a piece of fitness equipment. In addition, there was minor damage to several items that were packed. We filed a claim immediately for these damages. Student Services arranged for vendors to make these repairs, and the repairs were performed satisfactorily, but not efficiently; they were not complete until mid-January, nearly three months after our move. I have moved many times -- including two cross-country moves -- and this is the first time I have ever filed a claim for furniture and home damage. We expected that, being responsible for the damages, Student Services would be more proactive in getting our repairs accomplished -- but they merely contacted and paid the vendors and there was no sense of urgency on their part to make this situation right for us.When it became clear that our repairs were going to drag on for months, we decided to hold off on paying our invoice until our repairs were completed. On Dec 21, we received an email asking about the status of our payment. I replied and requested that they waive our charges given that, on top of the extremely negative packing and moving experience, our repairs were still incomplete. I received no response to my email, but nearly 3 weeks later, I received a certified letter demanding immediate payment and lightly threatening to send us to collections. We were pretty surprised, given that we had not actually refused payment and had remained polite and courteous throughout this whole ordeal. At this point, we felt uncomfortable trusting Student Services with our credit card information, so we mailed a check. We have since discovered more damages, but at this point we just want to put this awful experience behind us and not have to deal with them any further.We definitely do not recommend Student Services. We don’t know why the move experience was so horrible, except that the crews seemed poorly trained.
Student Services moved me out of my Charlottesville apartment and into my New York apartment. They were safe (wearing masks, socially distancing), prompt, and attentive. I honestly couldnt have asked for a better experience with a more professional moving company.
These guys were great. Worked hard and steady, no slacking at all. Professional and exceptional.
I have used Student Services two times in the past 5 years. I have been impressed with the quality of movers as theyve demonstrated politeness and respect as well as being careful with packing and moving furniture/items. Reasonable prices and efficient movers. Most importantly, it is a company with local roots and an owner that absolutely strives to deliver exceptional services.
Student Services sent out two fantastic movers. They were prompt, worked hard, cared for my property and were always communicating to make sure everything was being done correctly. A better job could not have been done.
The men arrived on-time and had the necessary materials for my move. They were polite, careful and respectful. We had a delay at the drop-off site; they contacted the manager to discuss options. After about a 30-minute delay, we were able to get access to the drop-off site. I really appreciated their flexibility.I have used Student Movers previously and will continue to use them.
Student Services Moving & Storage was extremely helpful, responsive and professional.We had a unique situation with our son at UVA, and they responded with exceptional service. Matthew at Student Services kept us informed every step of the way. We received all of our boxes yesterday as promised! I highly recommend them.
We have used Student Services twice. Once to move some office furniture to another floor and then again today to move furniture from my husbands parents home. Both times we were extremely pleased. The young men were courteous, wrapped the furniture (which were glass front cabinets) with great care and carried everything with great care. Would highly recommend and will use them for future moves! Thanks for such great service!
Always polite and friendly. The team leader is always professional too. This is the 2nd time in 8 yrs that we have used them. They had competitive pricing to begin with but then the final invoice ended up being less than expected, so that is always a plus!Also, found out it is still being at least partially managed by the same guy for about 2 decades. My oldest brother worked for him when HE was still in college. Crazy cool! If we ever move again, I know who we’ll pick for the service!
Cheerful, friendly, and efficient service
Student Services did a wonderful job moving me to my new home. They had to disassemble and reassemble all of my beds, including a very complicated platform bed, and had to carry the bulk of my furniture to the second floor of my new house up a staircase with 2 landings. And they never scuffed up my walls or caused any damage to my belongings. The guys were very personable and professional the entire time. I also appreciate the fairness of their pricing method - a different moving company who is top rated in this area quoted me $300 more for the same job and told me that was a discounted price - dont be fooled by other companies claiming to be more professional! I highly recommend Student Services for the overall experience at an affordable price.
Wonderful experience! Kind, efficient and organized. Josh and his team were everything we needed to make our move less stressful. We will definitely use them again for our next move!
The Student Services crew showed up on time, and went right to work. They quickly prepared the furniture to load, moved it very carefully on to the truck, and did an overall superior job. They were courteous, and professional, and left a very good impression. I would recommend Student Services.
I got a bunch of quotes and spoke with various movers about my local move, I have also used other companies in the past but this was my largest move to date. I ended up going with Student Services despite being hesitant about the overall cost (not just of them but of hiring movers in general since all the quotes were higher than I wanted to pay). They showed up on time, all interactions on the phone and in person were smooth and positive, and they clearly hustled throughout the whole move process. I felt that they were really giving me full effort, and were extremely careful and mindful with my things and home. All the movers were polite and were constantly moving briskly to get stuff loaded quickly. They never made me feel bad for having 2 flights of stairs in the first location or moving an item to another spot in my new place. They were worth every penny, I would absolutely recommend them and use them again.
This was an internal move from a cottage to an apartment at our retirement community. When asked, the resident involved was very complimentary of the movers. They were professional, efficient, and patient. Well done!
You will not be disappointed with the effort and care the whole team at Student Services Moving brings, the scheduling team in the office worked to get us set up and stayed in touch as the big day approached. Asking questions about fragile items, garage items and some things we didnt even think of when it came to moving. True professional approach and the guys who came on moving day were the best- they stayed on task and worked as a team and it was a hot day too!Highly recommend these great people.
The guys were awesome! Worked hard, and efficiently. Will definitely be using this service again!
I liked having same movers throughout move. Men were courteous and respectful. Nothing damaged. Willing to help every step of the way. Crew got along so well with each other. Polite! Repeat customer forever.
We needed help moving some large furniture items to multiple floor levels. These movers were amazing! Polite, skilled, and professional! Super happy we chose them. Would definitely recommend :-)
The movers were very professional and friendly and did an amazing job of protecting the furniture and all the glass pieces! I would highly recommend this crew any time! Plus since we dont live in the area, they gave us great recommendations for places to lunch! A full service operation!
I highly recommend Student Services Moving Company. The four gentlemen who moved our belongings were very professional and super efficient. They took great care in wrapping our furniture and carrying in our furniture as to not damage the pieces or the walls. They were considerate (asking us to make sure all pieces were appropriatly placed) and took pride in doing a great job. I thought the cost was very affordable for the level of service.
Flawless experience! They arrived exactly on time and were polite, courteous, and efficient. Highly recommend.
We engaged Paul and crew at Student Services Moving to move my aging mother into her new home. From quote to communication to actual move we’re performed beyond our expectations! Great company and I highly recommend their services!
I recently moved to NC and used Student Services. We hear so many horror stories. I experienced none of them. The pricing was exactly as promised and one of the lower bids compared to three others. Everyone arrived on time and were hardworking. My two movers were Matt and Kyle Henderson. They were amazing. Very careful with my things. Loading and unloading was so fast. Absolutely nothing was damaged in any way. They were awesome placing my furniture and making sure I was satisfied. It was a pleasure working with your company!
Excellent service and very friendly. We asked them to help at short notice and they couldn’t have done more to make the whole experience a delight. Would definitely used again and recommend highly.
I had a wonderful experience with Student Movers! They were prompt, efficient, professional, and friendly. I was very pleased with my experience and I would absolutely use them again if I had to make another move!
Efficient, on-time, on-budget, delivered as promised. Would happily hire again and highly recommend.
Student Services were absolutely amazing to work with! The online quote system was very easy to use and the reservation staff stayed in contact with us about our reservation progress throughout the process. Dennis and Kai did our move and took great care of our furniture and were very professional. I highly recommend Student Services if you are looking for help with your move.
Professional home moving experience. I am most pleased with the care and expertise of the movers and the considerate attention of the administrative staff. Well done!
Cameron and Josh were awesome as was Matt who coordinated the move. Moving is such a stressful event and everyone at SSM were so polite and efficient. I would definitely recommend them 100%.
Student Services Moving & Storage was a delight to work with! I was having a hard time finding movers who were available for my long-distance move at relatively short (a little over a week) notice, but then I found Student Services and they were able to accommodate my move. The entire process was smooth and simple, from the home visit for the estimate to the arrival of the movers to help finish packing my last odds and ends and move the entire lot. I also cant speak highly enough of the guys who came to help with the move - quick and professional and super helpful. They packed and moved everything without any damage or problems, and even helped me to keep my terrified indoor cat in check (when she escaped the room where she was hiding the movers helped slam the front door shut so the cat wouldnt get out, and helped me recapture her so she wouldnt be underfoot and hurt during the moving process). Overall, Student Services made my hectic moving experience relatively painless. I would definitely hire them again!
My wife and I had a great experience with Student Services. Ive moved 7 times in my adult life and had come to expect damage to my home and furniture as just part of the game. In this case, I can honestly say that the 2 friendly, efficient men that moved us were careful with our belongings and my house was no worse for the move. I will definitely use Student services for move #8!
Great local moving company. Superior service at a reasonable and competitive price. We certainly will use them again.
The two young men who moved me were friendly and efficient.
Daniel & John were great. They were on-time, professional, courteous, and careful with my pieces. I highly recommend and would use your services again! Thank you.
Untrustworthy employees. We gave our movers each a $50 tip and free food and they repaid us by stealing our property. I called several times, you promised to call me back and never did. Will never give you money again, I would recommend that no one else does either.
Great service! The wonderful staff was very helpful throughout the moving process. I highly recommend this company. The movers were patient, kind, and respectful.
Movers were energetic and professional. I would highly recommend
We love student services! Their customer service and attention to detail are unmatched! I would reccommend them to anyone!
In November 2016, I retained Student Services to move my belongings from Virginia to Connecticut. The firms representative, Thomas Harris, was polite, knowledgeable, and professional. He planned all of the steps to perfectly accommodate my schedule.The moving crew, led by Cassidy, was also polite and professional, and skilled in the work. The men did an excellent job packing, loading, and unloading all of my items.I highly recommend the firm.
Careful, courteous and hard-working crew! They even had to do some last minute packing of breakables, and did a terrific job. Definitely recommend Student Services Moving.
Your guys were on time and stayed busy.They were committed, no question, and pretty well trained. I did think they should have put more floor runners in certain places at Gilliams Mtn Ct. There was a fair amount of muddy footprints at a doorway in the doenstairs near a door. They also left an emply mattress box there. Do you want to come and get it? All in all a good job. Impressive that they worked through w/no lunch until finished.
I used these guys once and it was awful. The movers were so slow and were borderline rude. And their price was highest in town so I really thought I would get good service. NOT EVEN CLOSE. My irreplaceable ceramic statues that are family heirlooms both got chipped despite being wrapped up. They were just blatantly careless. I couldnt believe it. Stay far far away from these guys.
They guys were great, very efficient and they were very nice!
Took care of me! Great company.
Great people and great service.
Showed up on time, worked hard, stayed in constant communication, and did it all with a professional smile. We’ll use them again—every time.
Great people to work with!