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Royal Cell Phone Repair & Accessories
1 Walden Galleria, Cheektowaga, NY 14225, United States
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Royal Cell Phone Repair & Accessories
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Ty
Review №1

3rd time coming here and it’s for a good reason. Prices are extremely fair and they are knowledgeable! Will always recommend!

Al
Review №2

Simply amazing, very happy with the support this local business gives to ours!

Au
Review №3

Super great service. Always quick and efficient. Excellent customer service. Been going here for around 3 years and have never had any issues. Great selection of cases and screen covers.

Ja
Review №4

Awesome experience, very polite, fixed my phone in a matter of minutes :)

Da
Review №5

Did a great job fixing my LGv60 dual screen. Strongly recommend for phone repair.

Su
Review №6

A man named Jake took really really really good care of me. Nobody want to fix my s6 edge lock button for me but he took time listen and fix. Also fair price, very respectable man. I say good here it is worth whatever they ask

Jo
Review №7

Owner is now posting fake reviews to get his rating back to 5 stars! look at this fake acct below! LOL. Terrible service. read my whole review please.A Google User1 review21 hours agoNEWAwesome service! Thanks again!5 StarsMy experience with them was terrible and I could not recommend you more to just take your phone to Apple. I strongly urge you to consider my review before going and if you have questions ill gladly answer. Feel free to reach out personally. I do not typically leave reviews but Im going out of my way because the experience was so bad.I brought my Iphone 7 to them stating I needed a battery replacement. My battery life was at 54% capacity with NO other issues to the phone. It has worked fine for the 2.5 years Ive owned it, and just to clarify I did buy it brand new from Apple. Once they completed the battery replacement I left. Once I tried to use my phone, I immediately noticed my home button was not working properly. I brought my phone back to them kindly asking for assistance- I wanted to be as friendly as possible to insure they would help me. Instead- the owner began to tell me my phone was broken when he received it, stating the battery has no correspondence to the home buttons malfunction. (A simple google search states otherwise :) )I simply explained that the home button worked just fine beforehand. I did see his reply in these comments to my brother STILL claiming the phone was broken beforehand. This is sadly not the case. The men at the shop that day were very rude and unprofessional and I will be contacting the better business burearu so they know about your antics and to keep an eye out for you.Things did get heated between my brother and you but as Ive stated- that had nothing to do with me and I continued to be respectful the entire time even shaking your hand when I left. Its sad to see youre still on here stating lies that the home button was broken. I also recall you stating I have no credibility with you guys- as if a customer should need that when Im giving you my hard earned money. Good luck with your business.

St
Review №8

Polite Honest Professional Guys!Highly RecommendGalleria Mall, KioskFixed the screen and button on gf iPhoneHundred bucksThe big apple store just acted, Then wanted to sell a New PhoneSaid hers couldnt be repaired

jo
Review №9

Jake was honest about fixing my phone screen. Unfortunately he was not into repairing a new Moto phone screen so I could not use his great service that I read about.

Lo
Review №10

I hope theyre still there bc Im gonna need em. Fast and efficient work for a low price, these guys are gurus with low prices, seriously Id pay anything for there service, nothing they havent seen before so dont panic.

Bu
Review №11

The owner, Jake, is a good guy and Id recommend his services

Ha
Review №12

My review was removed by google lmao, but owner broke my brothers phone and denied it

Ro
Review №13

This guys are GOD SEND... I don’t have the right words to describe how amazing this guys are.. SO professional and they have WIZARDS abilities 🤣.. I had brought my phone to them to get fix.. ( I phone 7x) and yes... they open it( even thought the Apple store told me could not be fix) not ONLY they fix it THERE PRICES were sooooooo reasonable... THANK YOU so much for bring me back my contacts, pictures, and files ... I ADORRRRRREEEEEEEE YOUU👏🏽👏🏽👏🏽👏🏽!!!!

Ka
Review №14

This place is AMAZING!!!! if i could rate this a 10 star business i would! i can’t tell you how much i recommend this place. I took my phone to ibreakufix and they over charged me, took two days to ‘fix’ it and i never ended up working in the end. i took my phone to Jake and he fixed it within 5 minutes, let us watch him do it and charged me WAY less than the other place. I drove over an hour and a half to get here and it was totally worth it in every way! I can’t exaggerate how much this place saved me, my money and time and how nice the guy is overall. i will continue to only go to this place in the future. Thank you Again!

Ne
Review №15

I dropped my phone twice today. Turns out it was one to many. He had the right parts to fix my Samsung 8+ in stock. He was able to get me in same day to replace the screen. Personable and efficient. I would reccomend him for any phone repairs.

As
Review №16

Jake was very efficient and he fixed my cracked screen just in 5 minutes. Very polite!

Ch
Review №17

Great service fixed my phone in no time, I love coming here the prices are amazing and I just can’t get enough.

Sh
Review №18

I recently stopped in to have a screen replaced before sending back my trade-in. Before just taking my money Jake gave me his honest opinion and tried to save me the glass repair cost with his knowledge of Verizon’s trade in process. I appreciate honest business owners and would highly recommend him for any phone repairs. I made the decision after to still get glass replaced he completed very fast and at a great price. Thank you!!!

De
Review №19

Awesome guy to do business with, very straight forward and honest. I was in a time crunch on lunch and he got it done very fast. Highly recommended over chain and corporations. Even gave me a tip for some good lunch while I was in the area 🤙🏽

Ja
Review №20

The very friendly gentleman did a fast and great job replacing the battery in an iPhone 8 that I brought to him 2-3 days ago. Very reasonable fees as well.

An
Review №21

Wow first time ever getting my screened fixed when I say this guy is amazing he fixed my screen within ten mins of him starting. If my screen ever cracks again I know we’re I’m going

Co
Review №22

They were very responsive, affordable, fast, and fun to work with! Jake hooked me up with a really speedy repair of my iPhone X, showed me what he was doing, and wall all-around very pleasant to work with! They offered a really fair price, better than what their competitors quoted, and Im super pleased with the outcome! 10/10

ka
Review №23

They are the best . Nothing more I can say hes great

Ju
Review №24

Jake is amazing and one of the best business owners and best services providers In the area. I have been owning a bussiness over 10 plus years in the western New York community and never have came across such a well rounded business owner. I only recommend Jake and Royal Repair. Do not go to anybody else. He is apart of our community and these are the business’s we should be supporting. His prices are the best in the phone repair market and the amount of time it takes for him to fix your phone is unbelievably fast. Jake is fast cheap and very reliable! Thank again Jake and I will see you soon!ThanksJustinQuality Moving Service’s

vi
Review №25

I cracked my phone on Friday and went to Jake on Saturday! He fixed my phone within 10 minutes. After that, I had a little problem with my phone so the next day he told me to come back and he fixed the problem right away and was extremely caring about it. He is a real one and Im so happy that I decided to go to him. I will definitely stick with him with all my screen repairs in the future from now on. His prices for screen repairs are so affordable compared to what Apple or Samsung charges! Thank you again Jake!

Mi
Review №26

My phone was completely destroyed it was run over by a tractor!! The phone could be replaced not a problem but I had very special photos and text messages from people who had passed away :( it broke my heart thinking that they were gone. I heard good things and read many great reviews about Jake @ Royal Cell Phone Repair so I figured I would give him a try...I am so glad I did! I can’t thank him enough !!! I don’t know how he did it but I have a working phone!!! I now have the chance to back it up and save all that matters so much to me 😉 THANK YOU Jake!!! You are nothing less than AWESOME!!!

Mi
Review №27

Last weekend I brought my sons phone in to the apple store because the head jack got stuck, and then broken off, in the port. They said they couldnt do anything about it, that id really need to get a new phone, or I could try the kiosk down the hall in the Galleria Mall. Well, I chose to see to go to Royal Cell Phone Repair kisok, and Im so grateful! The man working there was kind and professional, and happily assured me he could fix the phone for 20 dollars. He seriously saved me about $300 at least! It works beautifully! Thank you, Jake!

Ka
Review №28

My screen was replaced in less than 15 minutes and everything was back and good to go within an hour of breaking my phone. A week after the replacement, I have no problems with glitches or display problems, and even if I did I’m protected by a warranty. Fantastic customer service, skilled service, and overall cool guy- plus honest about prices upfront ($50 less than what Apple would have charged) for a high quality product that I couldn’t be happier with.

be
Review №29

So I just brought my son to the Verizon store and the Apple Store located inside of the Galleria Mall and neither places were able to fix my sons iPhone 10. Were on our way to walk out of the mall and we stopped at this cell phone repair called royal cell phone repair inside the middle of the mall at the Galleria. The owner was not only able to fix it he was the nicest man ever and he was very reasonably priced. Lesson learned. We will never go anywhere else. Thank you so much for everything!!!!

Su
Review №30

Jake took on the challenge of my HTC phone today....it was a little bit scary for the both of us....but ended up being a big success....thank you for your expertise and your courtesy... I will highly recommend you to my friends and family 😊

Fi
Review №31

I know why he only gets 5 star reviews. He told me were to buy my phone and saved me money instead of charging the 120 (which was the lowest quote I had gotten). This man WILL get my business anytime i have an issue. He was on Facebook as well mad about when people get ripped off and overcharged. He deserves his perfect 5 star record

Ro
Review №32

This is the best place I broke my screen and went to apple $160 to repair feeling like ughh I walked by and $60 later I’m happy ah Jake is amazing no cap.

ja
Review №33

I love them theyre chill to talk to and very helpful

Am
Review №34

The Brilliance of Royal Cel Phone repair is comforting. Knowing Jake and his assistant for many years Mona, are available for all my Cell Phone needs provides the necessary knowledge for all the years he’s been available. Probably due to Jakes technical smarts makes for all repairs needed.

Br
Review №35

I called for a quote on a broken galaxy s8 and Jake told me it could be fixed but it would be expensive no matter where I went but he went so far as to tell me of another place that could fix my particular issue for less. Ive never had such good or honest service from a tech repair place. Jake was 10/10.

Ad
Review №36

My absolute go to whenever I need my phone fixed, always so nice, helpful and fast! Definitely recommend!!!

Ni
Review №37

Highly recommended cellphone repair service. Greats deals and fast repairs :)

Br
Review №38

Amazing worker and really quick like 15 minutes to repair my screen extremely satisfied would definitely recommend and prices are great

Do
Review №39

The guy was super nice respectful polite fix my iPhone fast My screen came up on one side but he saidjust come back and he will fix it so I definitely give him respect for that

Ch
Review №40

Jake was super nice and helpful. Honest guy who saved me some money and fixed my iPhone.

Ga
Review №41

My phone screen was so bad it black spots and discoloration and glitched the price was cheap for about $72 I got my iPhone 8 screen fixed, tempered glass and an otter box type of case! The customer services was really good super chill and my phone was fixed in about 10 mins and it works perfects! I definitely would recommend this place to anyone!

Pa
Review №42

Honest

Me
Review №43

Prices are much lower then other screen repair stores in mall. Especially cheaper than the apple store! Only took 15 minutes to replace a broken screen and battery on my iPhone 6s. Amazing customer service!

Do
Review №44

Amazing place to go definitely a must go to half the price of competitors and a guru of this stuff

Sy
Review №45

Low price on All accessories and fixing broken phones, quick fixing, and great customer service.

De
Review №46

Great work but their prices are a bit inflated. Shop around before considering.

Ro
Review №47

Professional and very good costumer service !!!

Ca
Review №48

Fixes my screen fast and sufficient

Information
68 Photos
48 Comments
4.9 Rating
  • Address:1 Walden Galleria, Cheektowaga, NY 14225, United States
  • Site:https://royalcellphonerepair.com/
  • Phone:+1 716-683-9301
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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