Very nice store, well maintained and clean. This Target also seem to have more variety than other Target. Had a small issue with paying with Target card two times and had to check out from customer service.

Penny was awesome and so sweet! I am 39 weeks pregnant and she had asked if we made a registry with Target, which we didnt, we made it through Amazon. But she still gave us a registry bag full of baby goodies inside. It was a super sweet gesture!

Place is clean. I wish they would invest in some more self checkout kiosks though. 4 is absolutely not enough and it is generally faster to just go to the regular checkout lines since the self checkout line is always long.

I use target drive up multiple times a week, theyre always fast and friendly!

This used to be a good Target location, but seems like its starting to go downhill. This store is frequently out of stock on things I need and the selection of items is poor. They got rid of the clearance section some time ago. The checkout lines are way too long during peak hours. I go out of my way to the Target in Hillcrest now where they have what I need, they have a whole section of clearance items, and it isnt as busy.

Store is always clean. Staff is always willing to help

I was able to get in and out with no wait

Do not come here!!I ordered a trash can online for pick up in store & I had the absolute worst experience I’ve ever had at target in my life. The trash can was dented and had scratches all over it. When I tried to give it back & said I didn’t want it, they gave me the hardest time as if it was my fault.

The Target app is great. Rewards and discounts are so easy to use. Pick up is easy and the code is reassuring because ya never know who might try to get your goods. I love Target

Is the air conditioner broken or something? I about passed out it was so hot & my Reese’s Cups were melted. Come on Target, this is the South & it gets hot!

Awesome experience at this Target. The target app showed 5 left of a particular coffee maker I wanted but there were none on the shelves. I asked an employee who checked on his device and offered to go to the back and get it for me.

You always have what I need for a reasonable price

Everyone was so friendly and accommodating

Love this store selection BUT there is never enough staff. Almost every single weekend you will wait in a 20 to 40 minute line AND THATS FOR SELF CHECKOUT TOO. Also I never see a cart cleaner. The couple times that I have seen a cart cleaner they get moved somewhere else. Guess they dont care about covid

Good variety of products, quality products, friendly team, proper cleaning

Target is always organized and well stocked.

Reasonable prices and usually they have what I am looking for. Curbside pick up is fast and convenient! Thank you providing this service free of charge!

The worker was extremely helpful and saved me some money

Very good drive up service, associates were professional and prompt

Easy to find items, good signage.

Good customer service and friendly employees.

Absolutely love this Target, it has been remodeled and reorganized compared to last year. With the current COVID-19 restrictions you can tell that cleanliness here is taken very seriously. From the moment you walk in you see an associate cleaning carts getting them ready for future customers. There is also a white board when you first enter that lists what available COVID fighting products they have, like cleaning products, masks, gloves, etc. All isles seem to be enlarged/very open allowing plenty of space between customers. I have been able to find everything that I need here for which I am so thankful. During the weekdays I have not noticed lines, but during the weekend its a different story. There are barriers that set up a one way line and an associate directs the traffic, I probably waiting no more than 8 minutes in line.If youre in the area, this target is a must!

10 score based on consumer product availability and reasonable pricing.

My return was quick and the overall experience in the Target store was really good. The store is clean and peaceful, great shopping experience/atmosphere.

Looked online for what I wanted (various stores). Target had the largest selection of different sizes, colors, price ranges, etc. Had to order to Greenbrier store, which took 3 days. I selected through the app to have it brought to my car (large item). Pickup sytem is setup great - texted them when I was leaving and when I got there (clearly marked bring to car lanes) and guy had it to my SUV within 5 minutes! You indicate model and color of your vehicle. I popped the hatch, he placed it in gently and I was out of there. 😁😍 I have never made and completed such a great purchase!!!!! SO EASY. Thanks Target. You definitely hit the bullseye! 🤗⚘

This target look nice and new

It was easy and quick. I didnt have to wait long and my items were ready.

This Target location is always low on stock of items and lines are incredibly long. Most days there are just 2 check out lanes plus self serve open. This does not offer enough to accommodate the number of shoppers using this facility.

Lines moved quickly. Everyone was very respectful. Staff greeted you whenever they saw you.

Service was quick. The target person immediately saw to my needs when they were available

Easy ordering and quick pickup. Used curbside pickup and employee was already outside with my order when I arrived. Employee was friendly and professional.

This location at greenbrier is super clean and everyone is friendly. Social distancing is requested but not enforced. They do provide free masks at the door in case you have forgotten yours and for a child of age doesn’t have one. They WILL NOT LET YOU SHOP OR ENTER WITHOUT A MASK. I wouldn’t bother trying they will make you leave with a smile on their faces lol. Of course a big plus is the Starbucks located inside. This target is awesome and next door to the dollar store and old navy. There is plenty of food options nearby as well.Happy shopping 💸

Target in Greenbrier posted on the website they had availability for the PS5 and you had to go to the store... I stood in line for 30 minutes...upon entering the electronics section...myself along with 100 other customers were told there was a glitch in the system, sold online only and they are currently sold out...Target store employees knew that prior to opening the doors...why not come outside and let the customers know that they had to purchase the item online...we were also told there are PS5 in the back..but could not be sold ..as well..on several occasions a store employee spoke on the intercom...stating all PS5 are sold out so please leave if that is what you came here for...I am a red card member and I am appalled that Target operates like this.. I wasted my time coming to this store...

Went to Target .Did a regular debit transaction its states approved for a big purchase Ive made .Screen blanks out in the middle of the process cashier states no receipt.Slide your card two more times.Go to customer service desk due to the card say contact card issues.Run to customer service slide my card again same issuer happens told by team leader I have a pending charge I state look into this deeply and I want a receipt of all transaction at that register. Team leader goes to the back and shows me a blank piece of paper.I call my bank and it states money been taken out for the purchase.I have to dispute and my bank said money was given to Target.This place is a Scam.Was told about all rules I should follow at Target and all items was left at store this stuff is wrong.

Great customer service!! Items always in stock.

Tonight I was looking for an HDMI converter for my DVD player. I approached an employee and asked if they had any in stock. She walked me over to the area and said this is where they will be if we had them but we are currently sold out. I was a little disappointed and she said sorry and just walked away. I was really frustrated by the experience and Im not used to employees acting that way at Target. She acted like I was inconveniencing her and just abruptly walked away from me.I was also surprised by the highly politicized messages played overhead during the time I was shopping there. I just want to shop somewhere in peace without everything becoming a political agenda. What has happened to the world we live in?Im really disappointed in my overall experience at Target as I really enjoy shopping there.

Closest Target. Its pretty busy but if you shop early or during the week, its not as bad. Its one of the new and upgraded Targets so be prepared if it looks different from others. Theres a Starbucks as well, which is a bonus

Went in today and all the team members did an amazing job. As soon as I walked in, there was someone with several carts out, separated, AND cleaned ready for customers. I didnt have to clean it myself, just took a cart and off I went.I had some issues finding something and asked someone where it was. They walked me right to it, they didnt just tell me oh its on aisle X next to the ___ Their demeanor was also incredibly friendly. Normally I hate to ask for assistance in a store because its usually met with annoyance. But they actually really wanted to help.When I got to self check out, they would clean the machine for the next person to use. I cannot express enough how much I appreciate them trying to minimize the spread of as best they can in such a large store. They even had arrows going up and down the aisles so people dont get to close to each other.This store is handling everything unbelievably well. 10/10 will shop here again. Probably by doing drive up because in store was a bit crowded for my taste.Thanks for keeping the world running.

Curbside pickup was horrible today... People that pulled up after received their items before me

Service was quick and courteous. Pick up was effortless. I would highly recommend ordering online.

Convenient and such ease to pick up. Love this feature.

Rrgwt refused to allow coupons, went directly to another target, no problems.

I always shop at the same store (Chesapeake East in Chesapeake, VA), yet quality of service is very inconsistent. I would like to comment on Starbucks employee during my visit on 06/28/20, at 6:57pm. Employee prepared the order without wearing gloves, shaking vigorously her more than average weight arms over the drink she was preparing. I felt so unsafe to drink it, but very awkward to cancel it in order not to offend the employee, so I simply threw it away after ordering. Sanitary norms were not followed.

Something is going on with this target. Ps5 went live today 40 minutes before the stores open and it was in stock for in store purchase only. 5 minutes later it says ps5 unavailable. How is that possible when the store hasnt opened yet? If you look at all the locations, this is the only store that has ps5 unavailable. The rest of the of the stores has it temporarily out of stock.

The friendly staff and nice selection. Beautiful store. Cant wait until the Corona virus is over with, so navigating the store will be easy again.

Target falsely advertizes online that they carry science kits (astronomy, microscope, etc) for all ages.Worst of all for this particular Target was the traffic bottleneck. Traffic from neighboring plaza blocks Target customers from exiting their parking lot. I had to cut thru vacant parking spaces to farther lots so i could get in line on the only exit road to Greenbrier Pkwy.There are people who can solve this problem. Theyre called Traffic Engineers

Once I pulled into parking space an associate was walking out of the store and walking to my care. Does not seem as if one whole minute passed before they came out.

Excellent customer service at this location. The store is clean and very organized. I typically find what I am looking for plus much more. The drive up/ pick up is the most organized and fastest.

The friendly staff, clean store and especially clean parking lot is all I needed to see!

Its very convenient.

I like this target normally I don’t ask for help with anything so as far as the employees I rarely see anyone really. 😅 I just shop and go to self checkout. My only complaint is the lines are usually long.

Good store with good inventory and good customer service

One of the best targets around. Trained staff knowing where everything is located is much appreciated when you have elderly with you.

Nice and helpful employees. No real complaints except for the wait sometimes but it seems due to the covid precautions.

Target is cleaned and organized and things are easy to find. Especially when I use the app. There are also no lines whenever Im ready to checkout.

Love curbside pickups.

Nice job Target. Very professional.

The store was so neat and clean, and the cashier Psalm was amazing!

The CVS inside is excellent. No better pharmacy staff anywhere.

Seems to have less than I am used to finding there

I was able to locate my items easily and all of the associates I interacted with were extremely friendly.

Ugh! This target location literally never has anything in stock. Super frustrating.

The merchandise I received was used and I did not notice it until I left the store

Such a confusing set up. Yes they have a map at the entrance so make sure to grab it cus you dont want to be all the way inside by the kids department cus you will be lost. They should have a big map kind of like a mall map at every corner of the store. It is very confusing. I asked an employee where one thing and and the other was. She was annoyed. So made me feel worst. So so confusing. Also toys everywhere not like the other targets where there is a section for everything. It threw me off to find clothes right NXT to kitchen items...

Went to this location because I needed an ironing board like NOW and I should have just bought one on Amazon where I didnt feel pressured (myself) to get my stuff and get the hell out.I like that there were paper maps out to help navigate things but it would be more helpful to have on them where certain letters are to coordinate with the aisle identifiers provided by the app. It took me and an associate whole minutes to locate where the spray starch should be.There are also large signs that indicate that a mask is required for entry but while I was there there was a whole family of free thinkers (white lady with dreadlocks, like between 4-6 children, one teenage son who WAS wearing a mask AND looked hideously embarrassed) most of whom were not wearing masks and the little ones were running around and touching ALL THE THINGS. I had to hustle out of the store and ended up way overpaying for an ironing board (I thought I grabbed the cheap one and I had NOT).Wont be returning to Target for inside, in person retail shopping for the foreseeable future.(It should NOT be the job of underpaid retail employees to have to deal with these people. I dont know what the answer is here.)

First of all, I do love Target. Their Spring 2019 update isnt great. Sure, they moved everything around so it will take a while to get used to where everything is, but thats not the problem. The aisles are SUPER narrow, making it a challenge for one person to maneuver with a cart, and impossible for two. Their products and pricing is still good, I just hope they make their layout a little more shopper friendly soon.

Our cashier was extremely helpful and friendly.

The store is being remodeled so its nearly impossible to find something. Better off using the pickup option. They had the item ready within 10 minutes. Which was amazing as I was grabbing coffee while inside.

This is by far the worst target we have been to. We attempted to make a return to which they first offered to only refund 60% of the actual retail price, then after finding the receipt and showing them they told us to go home and had to go through the online return process. When we got home we found a paper which clearly states you can return the product in store or by mail. When I called in to ask why they can’t do this in store the associate was rude and did not care. This target also is typically a mess and is constantly sold out of inventory. I will go out of my way to drive to another store rather than even go back there.

Everyone was so helpful to me. Especially the assistant manager Journey. Also, the new format is awesome!

Nikki in customer services is great.

Super nice and relaxing inside. The employees are very polite. I just wish there was a bigger selection of baby and toddler boy clothes.

Everyone is usually professional and efficient. Its very convenient to order online and the pick up the goods and Ive never had to wait very long. Good job!!

Price, quality and easy to order over the internet.

Impressed with employee friendliness and cleanliness amid the COVID19 Health Crisis

Used to love this Target. Ever since the remodel we seldom go there. The new layout makes no sense and too much merchandise is set up in the middle of the aisle, case in point, the toy section. And it really seems as if their selection has gone down. Will drive the distance to go to Edinburgh. Please dont change more Targets to this layout.

Clean, quick and helpful

I had to drive back to return a Toblerone candy bar I bought because it expired on July 2018. Im so glad my daughter noticed this before she ate it. Instead of focusing on remodeling the store, why dont you guys worry about not having expired food on the shelves!Update: I decided to give this Target another chance. They overhauled the store. Now, they need to overhaul the employees working here. Very few helpful or friendly people working here.

Checkout was abysmal. A very long line that stretched halfway of the store. 4 self checkouts, about 20 regular checkouts that were not being used 3 that were manned but their lights were off and when questioned she said she was closing. If you want your customers to use self checkout then create more self checkouts with more space for your items and stop wasting the room on always unused regular checkouts. Such checkout practices are in direct contradiction to the social distancing that you are preaching.

I love target. I have since day one. In most departments the prices are pretty comparable to Walmart. But the staff are more friendly and attentive. The store is always clean, bathrooms too (which is important to a mother of three).

I like the new theme they and that it is always a quick trip there and back.

I did a curb side pickup, Shalom brought my order out quickly and was AWESOME!!! Very professional, bubbly personality, friendly, on time. I will be coming back to this store thanks to your wonderful employee Shalom! Thank you!!!!!

Lexi in the Starbucks is amazeballs and needs a raise!!

The Curbside Pick up is awesome at this location. I have only picked up at Pembroke and South Independence so I wasnt sure what this experience would be. It is really simple and easy. I can keep my kids in the car and pick up items I need. I’m ready for Target to add Wine and Frozen foods. I couldn’t order other things I needed because they don’t offer so that was disappointing but overall it was a good visit.

The great customer service

I love target for many reasons, but this one has been my go-to because of the staff and selection!

It was extremely clean and all associates went above and beyond to help me get rice! got rice, Yes you do have rice

I had such a smooth time, I walked in gave them my ID and got my items, it was so easy. The service was excellent.

Don’t bother calling won’t get a hold of anyone In any department

I use to love this Target location... then they remodeled the entire store. So now instead of enjoying myself I’m just lost the whole time and walk out empty handed. Disappointed.

I love Target, especially this one because they actually have made my 87 year old mother feel so welcome. At least one or two come over to speak to her on every visit. Everyone is so cheerful! The selection of things to buy is great.

My family has been shopping at Target since its opening, and for the most really enjoyed the store and the friendly staff, however this is not true now because the staff is nothing like it was, its a lot less customer friendly.Now my story, Ill try to keep it short. Daughter takes parents debit card to buy a 55 TV, purchased TV and returned home and realized she does not have the card so she retraces her steps going back to Target. She walks up to a dressed police officer and ask if anyone has turned in a debit card, fortunately for her the police officer tells her yes an older lady turned it in to me saying she found it on the floor heading outside. The officer turned it in to the customer service counter, he continues to walk my daughter to the counter and ask the associate if he could see the card that just 20 minutes ago gave to the same lady. Now it cant be found officer scratches his head and says I just gave it to you, she stated I know but it must have fell behind the drawer.,and we will have to wait for maintenance tomorrow to take the drawer out.. So I call and ask for the store Manager, no luck, talked to a nice lady and she told me she would call as soon as she fines out something, and will have the store manager call me the next day, (never happened ). So I called the next afternoon and get the store manager but no help and the reason for not calling me was he was too busy and he didnt have all the information yet, I told him the whole story and he said he was sorry my daughter lost our card. So I reminded him his customer service lost my card. Still its been 6 days and still no call. Be careful with your credit/debit cards at Target. And most of all some of the employees. I personally think someone had other plans for the card. Very bad customer service and has lost me and the family for good.

The order was ready way earlier than promised. Ordered while I was in line at another store and got an email confirmation for pickup 20 minutes later. I love how Target prices in store matches what’s online.

Location is clean, well lit and full of friendly employees for the most part. This store lost a star due to their Loss Prevention personnel following me through the store. I often spend $600-$800 in a single visit. I realize they have a job to do, but they could offer to help rather than lurk. Check me out if necessary... You take my cart full to the front for me with or without my credit card, if Im causing these feelings.

Stopped in for first time since the remodel. Of course the new layout is striking and different, but I didnt enjoy the changes. Even though the store is clean and bright, the designated placement of merchandise is confusing. Updates are nice, but this isnt very impressive.I will drive a bit further and shop at the Edinburgh Target instead, hoping corporate will leave that store as it is.

This location is clean and well stocked. Associates are all very helpful and polite.

Recently remodeled. Probably one of the nicest Targets in the area.Ive ordered from the Starbucks a handful of times and had no problems. Its often too busy for me to want to get a drink but, when I have, the drink has been accurate and the employees friendly.

Excellent service. The employees provide help from all the corners of the store. Definitely love this store more than the usual Walmart.

Katie at Starbucks is the absolute best!!!! Always has our coffee ready to go cause we work next door and easily cheers me up on my bad days. Go see Katie❤️

I use to only have it as a 4 star rating because during a snow storm we went there to get eggs but they didnt carry them. They have since remodeled and have a produce and pretty much anything you can find at a grocery store. I personally love Target over all other department stores they are always cleaner, more friendly, and generally their products (even the generics) are higher quality. This location is great.