Stop by here and for some reason I didnt see the sign where you order.Once I reached the window and didnt order the guy never got in his feelings. He just asked very politely what would I like.I didnt get his name.But I was very thankful for him being as polite and helpful as he was.Great staff and fast service.Thanks for such great service..
Cashiers were very nice. Manager not so much. I understand you worked all day as I have also. I was just up there waiting patiently because one cashier said to come back in a couple hours and the other said on my second visit one hour. So I was waiting patiently and you come up and basically said you werent making the Halloween donuts more than what you felt like making and they werent going to be ready till late tonight?? I get it your tired. But shocked for a response like that.
I stopped there because I had a flat tire and AAA was going to take 2 hours to get here (Tuesday night at 8:30om) So I asked if an employee could help me change a tire and one kind gentleman came out and switched out my tire so I could be on my way. He was my hero and went above and beyond of his job duties. I didnt get his name but a huge shout out to my friend. I bought some delicious donuts to say thank you. Pumpkin donuts are my favorite.
The HOT sign was on and donuts did not disappoint. They were tasty. We have none of the stores where we live so when we are near one we always stop in.
The staff in this location are all absolutely wonderful! I have never had anything but great service here. Employees are always pleasant, professional, & friendly. And the doughnuts are always fresh!
Busy on a Saturday night. Got my order wrong but still the doughnuts were hot and ready. Battlefield blvd probably not the best location.
When the employees are completely unaware of legit discounts, that’s somewhat understandable but when the employee decides to be rude because she was wrong after being adamant the customer was wrong that’s not acceptable or good customer service. Customers are what keeps the business going. If you can’t take an extra minute to assist with customers then maybe you shouldn’t be in service industry.
Lovely service! We had a big order and they gave us our donuts hot off the line. Cute guy very noice 🤌🏻💋
Came here and forgot wallet to get 2 donuts and coffee. Girl working there paid for it. Came back when found wallet to pay for real. She said it was fine and taken care of. Didnt get her name.
I got a 4 hot glazed donuts. They were perfect. Love to see that sign.
Rude service. Asked for the seasonal apple doughnuts and the employee said, “We haven’t had those for six months, we have too much else going on.” No other customers were in there, but she rushed us even after we told her we needed a minute to look. Then, when we ordered based off the labels in the display, they didn’t have most of them (the labels were all wrong for the doughnuts behind them). We went around 11:45am, some doughnuts were good, others tasted old.
TASTY KREME AS I KNOW IT TO BE!! DONUTS WERE SOFT, FRESH, TASTY!! A LARGE VARIETY TO CHOOSE FROM, YOU COULD MIX & MATCH YOUR ORDER, NOT OVERLY PRICED, AS SOME OTHER STATES, & THE YOUNG LADY WORKING THE COUNTER ( SUN. AUG. 5TH) WAS SO NICE, ACCOMIDATING & PROFESSIONAL . I WILL VISIT AGAIN!!! DONT CHANGE🙂👍
The service and employees were very much on point!!! It was a late night for me and even at that late hour everyone and everything was superb. Knowledgeable employees and fresh food at the late hour I dropped by was wonderful and they should be commended on how kind and helpful the young woman, Host 42 (is what my receipt said anyway) was. She even took the time to help me find a coffee drink that we thought would be a good fit for the long drive ahead. These special kinds of humans deserve to be paid a Lot more than Im sure they are and should be offered all kinds of benefits for giving such exemplary work ethic and habits. Thank so much for allowing me to express my gratitude and I will absolutely be a return customer and pass the word around about the super service I received. Thank you employees!!! You all keep up great work and the universe will come back around to surprise yall in a fantastic way when you may least expect it. The company should reward you as well but that should go without anyone having to point that out. Ty again for the great service on my visit which was on 3/10/2021 about 12 or 1 am.
I mean, its my favorite guilty pleasure... Nothing more needed to be said! Worth the visit anytime.
The Maple donuts were amazing! (Limited roll out)
I love Krispy Kreme. I dont love the fact that they got rid of my favorite chocolate ice glazed for a blueberry concoction. There were even posts about it on FB. Seriously. They need to bring it back. Then, maybe theyll get 5 stars.
Just a little confused with the order but all went well. Doughnuts were GOOD
Ordered 1x dozen assorted donuts, received 1/2 dozen of chocolate glazed. Cant even get anyone to answer the phone to take responsibility. The fact that I am forced to tip before I receive my order is ridiculous. Lazy and incompetent workers do not deserve the job they have.
I love this place! I drive thru on my way home often just to get a sweet treat (aka Krispy Kreme original). The staff in here are all the best!
Good donuts not hot and fresh sadly
My husband prefers them hot and I prefer mine cold but they are always delicious!
If the light is NOT on the donuts are not worth it. The assorted doughnuts are always cold which make them not so soft. Check your order before you pull of if you use the drive thru
Quick and easy, donuts were fresh and coffee was good.
Hands down the best donuts in town.
I love Krispy Kreme, BUT...Went to Krispy Kreme drive thru today. The doughnuts today were definitely sub-par. My granddaughter who loves Krispy Kreme didnt even like her doughnuts. The frosting was gross tasting and tart. The doughnuts themselves were very bland. 😒😞😠
All can be said by saying they are the very best excellent with a suggestion glazed chocolate covered cream filled donuts 🍩 😋 😍 😊 ☺
Well, the donuts were good as usual. I just really get tired of them running out of the raspberry filled so early in the day🤔. 11:00am, I know crazy! On top of that I only had 11 donuts in my box when I got home🤔. Called back to location, spoke with the manager, and she straightened the situation. Thank you😊.
Busy Busy Busy!!! No parking available at the restaurant and drive thru was full. But the staff handled the morning rush crowd with a smile and served everyone professionally😊👍🏽. 4 stars vice 5 because only one cash register was inside was able to process credit card purchases the other one could only do cash purchases.
Donuts were good, got my order confused with another but its not a big deal. Could be quicker with the drive-thru service though
Great fluffy and cake donuts. Excellent glazed chocolate iced and lemon filled donuts. Try em out.
Awesome donut coffee place. You see and smell fresh donuts. They have my favorite soft drink Mr Pibb! The Coffee is great staff is friendly I walk there a great walking incentive!
Actually went there today because I had a reward. Well while wiating in drive thru behind two other cars I seen the dumpster and behind the dumpster was an employee . Well this guy was pulling up his pants and who knows else he was doing and once they were up he then walked back into Krispy Kreme. Really knew he was an employee because of the work shirt. That was beyond sickening.... well I left line pulled over and talked to the manager about the incident. The manager informed me he was on break and could do what he wanted. Well as being on break he was still on company time and grounds. To put it nicely you dont need to do your dirty business behind a dumpster at the place you work. Anywho I told her she had lost a customer and I do believe she will be thinking differently about eating another doughnut from there herself. Before now I had never had any problems.....
Online says 24 hours but this is the second time Ive been here in the early morning and they were not open. Put the correct time on your website.
Donughts were yummy, just wish they were hot when I got them.
Stopped in to get my free birthday dozen! Super quick, super polite
Ok. No dinning inNot bad if youre a Krispy Kreme fan, otherwise its just ok!
The B E S T donuts in my humble opinion 🙌😋
Great deal for soft fresh doughnuts. Place is busy unlike their competitors across the street. Clean inside and convenient drive thru. Also fast and friendly. This location is a newer built Krispy Kreme. It’s always a pleasant experience when eating their Hot and Now doughnuts. I would patron there again and I do recommend this place. Their driveway to the parking lot is steep so take it slow. If you read this ad please give me a thumbs up!!!!!
Fast curtious service.
The drive through was a pain. Even though it was 11p.m. no one was using the drive through speakers and we had to drive around twice to get someone at the window. I understand it was the night shift but it was still annoying.
Best traditional doughnuts in town. Krispy Kreme will always be my favorite stop for doughnuts! Some things you just dont change🥰
I popped through the Battlefield Krispy Kreme drive-thru yesterday (Tuesday) around 8:30am and as luck would have it there was no one in line. Upon driving up to the speaker a cheerful male voice greeted me and took my order, which was a box of a dozen random doughnuts. After that a lady greeted me at the window and took my payment and quickly provided the box of doughnuts right after that. I think I was there maybe 3 minutes at the most. Kudos to the crew. They did a great job!
Was sold out of almost every donut at 11am
Quick service and courteous young people staff. Customer friendly.
I ordered ahead but they had a machine down and weren’t able to contact me before I drove out to let me know that most of my order wasn’t available, HOWEVER, they worked with me and got me some fresh replacements and I’m thankful for the hard work and communication once I arrived. Customer service here is a 10/10 Markita is number 1!!
What more can be said about this place!! It is amazing especially when the HOT sign is on. They melt in your mouth. We love it!
Great customer service although there was a line because of the hot sign. All of the doughnuts were soft and fresh. We should have gotten more of the pina colada ones because one was not enough to share. The flavors were on point and the decoration was an added bonus. My all time favorite, chocolate-ice glazed was very soft with yummy chocolate icing on top. If you like Oreos, you may like the chocolate crumb topped one.
I love their hours. They’re always open. This location is my fav of all in Hampton Roads!
Only thing they had ran out Cimarron bun
The St. Patricks Day green doughnuts were a big hit for three kindergarten classes and their teachers. The KK hats made 30 kids super happy! 🍀💚🍀 The supervisor at this location was awesome!
I mean its Krispy Kreme what else can you say. Most delicious donuts 🍩 ever. I dont car what them people from up North say.
Cake batter doughnut is ✨elite✨ So is the strawberry with sprinkles
Cant beat a hot fresh now donut. Best ever!
Great service and excellent doughnuts!!!
The best place for donuts in Chesapeake. Fresh and fast. Real donuts, not those little trendy cake donuts. Donuts from a professional, respectful, responsible company and their employees.
KK donuts. Great as usual. This location unfortunately does not sell the dont holes even tho they are on the menu so knocked off 1 star for that.
I love how app tells you when the hot donut light is on!
Their are always excellent. They did not have any kind of lemon today.
Love you Krispy Kreme, but today didnt work out. Walked in the door and the four people standing around couldnt get in the back room fast enough to be sure I wasnt helped.
Didnt have all items that were ordered ahead....hmmmm
The blueberry cake doughnuts are my favorite. They just melt in your mouth. For having long lines they move rather swiftly.
Great for a sweet tooth craving
Loved that they were open, forgot about bringing in my covid 19 vaccine card to get a free 🍩
What a joke. 830 am and out of donuts. By far the rudest drive through attendant. Told me I should go to Dunkin. So thats what i did.
Cold hard doughnuts and a latte that tasted like water. The doughnuts they gave wasn’t even what was ordered. Will not go here again.
Evening, but no Hot Now! And all out of our favorite two varieties of doughnuts. Service was not at all friendly.
Bought a half dozen donuts at 1:30am. I asked for my five assorted ones and one fresh hot original glaze. The fresh one was not hot or fresh by any means. When she handed me my order I tried to verify by asking her if I got a fresh one but she was in to much of a hurry and closed the window. was the only one in line and you had one job. Fail.
Great staff and awesome taste.
Donut taste a day old.
Its Krispie Kreme so clearly its an awesome place! Always clean, great employees, and fairly easy in and out (except at rush hour).
Staff was excellent but late morning means past prime filled donuts. Almost stale.
I stopped by to purchase 1/2 dozen donuts and they were have a special! $5 for a dozen glazed donuts! Delicious 😋
Drive-throughLine took forever but our raspberry filled doughnuts were amazing they were warm and were to DIE FOR
Is there anything better than a hot fresh off the line Kristy keene Doughnut? This location actually makes the doughnuts on site and fresh many times a day. When you see the fresh and hot sign you have to stop...
Good donuts but my 2 favorites were out of stock, apparently. I thought they made donuts here, so make more?
Went for the bonus buy a dozen get a glazed dozen for a buck. Service was friendly, but the variety of doughnuts was pretty limited due to the sale. I would have liked some additional varieties, but they had my favorite at least.
Need not talk about what they have and how great they taste. But I want to appreciate their cleanliness and good staff. Thanks.
We got what we wanted. Satisfaction
Stay serving cold donuts. I’m paying for hot and fresh donuts, not cold and stale.
A great place to get their signature brand of donuts. Plenty of selection to choose from and they even have coffee as well. Their drive thru moves pretty fast. The staff are polite and profesional. They are following Covid-19 guidelines. Recommended.
Awesome...as always!!!Customer service was great as well.
Very helpful service. Nothing like a hot KKreme!!!
Can never go wrong with a Krispy Kreme. Had a great staff when I visites
Every time I come to this location they’re out of chocolate and out of raspberry filled. So frustrating.. I’ve given this location a shot multiple times but why even go if they’re going to be out of multiple items?
Hot Now sign was lit had to stop, thems the riles
Store is clean. Staff is friendly. Donuts are good. Easy location to get in and out of.
Phenomenal, courteous staff and top-knotch, delicious donuts and coffee!!!
Always love they freshness and deliciousness of these donuts
Best donuts in town at 3 am
Its a Krispy Kreme with a drive through. This makes it THE place to pick up doughnuts for the office. Which can make the drive through line long.