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Tudors ACE Hardware
1642 Sparrow Rd, Chesapeake, VA 23325, United States
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Tudors ACE Hardware
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Ry
Review №1

Its surprising how much of a variety of tools and supplies they carry, considering the size of the store. Its always a pleasure shopping here not only because of their excellent customer service and readiness to help, but also because I love seeing the furry little baby chicks for sale. On top of that theyre way closer than the big stores!

Da
Review №2

Not very professional. If you go there dont put your hands in your pocket for no reason or they are going to accuse you of stealing. I would not recommend this business to anyone. And its a shame because I was doing alot of business at this store. Not every customer with there hands in there pockets are stealing. Make sure you keep your hands in sight at all times while in this place of business.

Ju
Review №3

Too small. Messy. Hard to find stuff. Associates were friendly and a little helpful

Mr
Review №4

A local hardware store that really goes above and beyond for their customers. Theres a lot of stuff packed in this store dont let the size fool you. Sure they have what you need Thanks for eveything! I will be back .

De
Review №5

There is a lot crammed into this place. Very helpful too

An
Review №6

Love shopping there do much to go r right at your fingers.

Pa
Review №7

Always find what I want hear... professional and friendly staff .....

Wa
Review №8

Always have what I need to do the job

Sw
Review №9

Great customer service. Very clean and organized store had no trouble getting the help I needed

Mi
Review №10

Great family owned hardware store, saves me trips to larger stores and has most everything you need for that quick fix

br
Review №11

Always helpful and they always have what Im looking for.

ra
Review №12

This location is right by my house making it very convenient for when I need things. My boyfriend and I do alot of home projects and its nice to have a store right down the street.

Ma
Review №13

Great neighborhood hardware store; especially when you need something right a way. Only store that carries Lestoil.

De
Review №14

Great place to find things no one else has. I know the owner by going there for just about 20 years. Very good employees. Never have had an issue and angry. Highly recommend !!!!

ba
Review №15

Please support our local businesses, and keep our money local whenever you can

Ro
Review №16

My favorite store of all time. Im there at least every other week for my chicken & canning supplies. Staff are super friendly; greeting customers like friends & always helpful in carrying heavy items out to my car. Im looking forward to chick & garden season soon

Tr
Review №17

Always friendly and has what I need.

Ju
Review №18

I’ve visited this store twice in the last 2 months. I am new to DIY and very much appreciated the friendly and knowledgeable staff. The store is extremely well organized and well stocked. I had several small items to hunt down today and thanks to these folks I was able to get everything I needed, quickly and easily. I much prefer this pl-ACE over the larger hardware stores.

Cr
Review №19

While they didnt have the frills and big open spaces of the big box stores... they have what you want and specifically what you need. The team working there was knowledgeable, but most importantly was available when needed. Prices were a little higher than the volume stores, but they had more realistic quantities of smaller items to balance things out.

Th
Review №20

Excellent service! I needed parts for my deep well pump and this store had everything in stock. Reminds me of an old town hardware store and also has that feeling when you walk in. Love this place. All of the staff were friendly and courteous. I would like to send a special thanks out to Sonny for his help in finding the parts I needed. 2👍👍s up!

St
Review №21

Local knowledgeable staff, has about everything you need from a hardware store.

Bo
Review №22

I bought 4 chicks on Friday evening All 4 died starting Saturday morning. I called the store to see if I can get replacement but was told I could not. Im very sad and disappointed. All I wanted is to raise chickens. I raise over 200 chickens and have bought chicks from all over so I dont understand why they couldnt replace them when other stores do. I will never shop there again!!

Am
Review №23

I like supporting small businesses but when you dont support military by offering a military discount I wont be shopping here again

Ap
Review №24

We love shopping here when we can, we love supporting you. However, whoever is in charge of inventory, or whatever system youre using needs a lot of work. Maybe hire someone to help? We have wasted so many trips coming in because your inventory says you have something in stick but you dont. Or its possibly at one store, send you to the other store, only to find out its back at the original store. As a business major, I can promise you that its stuff like this that has the biggest effect on your bottom line. I think youd see more cash income if you had your inventory together. Please take the advice.

Li
Review №25

A neighborhood hardware store. Family owned. Very friendly, helpful and knowledgable. They carry parts you cant get at the big box stores and will help you with the tools and parts for all your projects.

To
Review №26

Staff is always helpful.

Dw
Review №27

Great little local hardware store. Service is excellent. Great to support a local business.

Be
Review №28

Always helpful and friendly, makes it easy to give to local businesses

Fl
Review №29

Very busy but very efficient.

Kr
Review №30

Always friendly. Always go for my spare keys. Support locals!!!

Ta
Review №31

Always helpful and friendly. I do wish since they sell chicks/chickens that they would sell more options on food and others products. Even the larger one has very few options

Ch
Review №32

My close to home go to hardware store very friendly and smart and expanding every day

Br
Review №33

A older woman there can b lil pushy

Ho
Review №34

Tudors is the place i go to when in town visiting my kids. They always have projects to do and Tudorsis 1 stop shopping for me. Staff is fantastic here and the inventory has never left me driving to the big box stores that i hate.Shop here for all your project needs and support local families!!!You wont be disappointed i promise.

Sa
Review №35

Its so convenient. Friendly staff. They have everything I need. I dont have to go to the big stores. Large selection of Traeger supplies.

ca
Review №36

Great local hardware store. They have everything you need for diy projects as well as bigger projects. Tools, screws, chainsaws, you name it. Stop on it and see for yourself! Great job Tudors ACE!

Ev
Review №37

I have coming here for years and this is by far my favorite hardware store in town. I live all the way at the beach but make the trek because not only is the service friendly, knowledgeable and always willing to go out of their way, but they always have what I need ... even some unique things you wouldnt expect. It also feels like a hometown store where people know you and they care about what you need. So glad Tudors has been around for so long!

CP
Review №38

When is the last time you had a truly great experience shopping somewhere for something you needed? This old fashioned family run store is it. When other stores are out of supply even, they usually have had some previous foresight. Everyone who works here is knowledgeable and accessible from dad to daughter.

Di
Review №39

A family business. A rare setting these days. Hospitable but aloof host. I am Filipina and outgoing as may be the case.

Ka
Review №40

I love this little hardware store. Everything you can imagine neatly shelved in a small space. It reminds me of the old time hardware stores only with professional courteous help. If they dont have what you need, itd be surprising. Loved the little live chicks. Drop in and enjoy the difference.

Si
Review №41

Ever walk into a store and the owner personally greets you and remembers the project youre working on?? Thats the real love here at Tudors! They care about everyone and their families and taking care of them with projects, questions and support on Facebook in many local groups! This is the place to come for beekeeping and chicken keeping! Its family run and wonderful. Cant wait to see their expansion this spring!

Je
Review №42

Very friendly...have just about anything your looking for

Wh
Review №43

Its my neighborhood store! The people are always helpful and kind! Great service! Thanks Tudors.

Mi
Review №44

Yes! These guys are family owned and always will recommend the best solution. Today my shower was stopped up and we didn’t know what to do. Went to ace and was recommended to buy “liquid fire”. 30 minutes later my wife was happy again that she could take 20 minute showers again without the water gathering around her feet! We love our local Ace!!!

Ha
Review №45

Friendly staff and a wide variety of items in stock made this tight packed storefront a goldmine during my home improvement projects this summer.

ER
Review №46

Great neighborhood hardware store

Ke
Review №47

Wonderful small local hardware store. The people that work here are some of the most friendly helpful people you will find. They absolutely exude that small town local feeling that is missing from large corporate stores. Ever since we have moved right down the road this has become our go to store for the vast majority of our hardware needs. Also the Frost Top root beer they sell there is amazing.

Em
Review №48

Well stocked. Pleasant to deal with

Wi
Review №49

Great location to get all your home needs.

Re
Review №50

You can find everything their. If you have ancient Plumbing or whatever. They got the part. Good customer services.😄

Ro
Review №51

Always a pleasure visiting here. Friendly staff and very knowledgeable.

Lo
Review №52

Love my chickens. They are very knowledgeable about the breeds and dont try to force a sale. All my birds came healthy and are still very much alive! Prices are good too!

Ro
Review №53

Better service than the chain storesHas neighbor items and needs priority

Ch
Review №54

Best hometown atmosphere Ive experienced in decades. What makes this place so amazing isnt just the products or the location. The owners do everything they can to help customers because they truly value each and every one. They almost always have the best prices around, and they even delivered stuff we couldnt fit in our car because we were in the neighborhood (and didnt ask for anything in return). Truly good hearted people here. Ill be a customer for life!

mi
Review №55

Has everything I need it is sad to me that I see people forcing their revue about this awesome store just because they are atheist and this store plays Christian music... If you dont want freedom of religion I can recommend many countries for you to live in... With that being said please go in and actually use this small business it has everything I have ever needed and I am sure they can accommodate you well

Mi
Review №56

Has almost everything the homeowners needs in the store. But if not, can get anything in 3 days delivered to the store.Knowledgeable staff owners go out of their way to help their customers.Much less confusion than the big hardware stores.Good prices, and he helps keep our building going!

Da
Review №57

This place is always so friendly to me whenever i need anything. Ive never had a problem returning any items i didnt need or had a problem with and they always have everything i need.

Ji
Review №58

Love this place. Its like the hometown hardware store we went to when I was a kid. Everyone there is always happy to help out. Better than the big box stores for sure!

Di
Review №59

I absolutely LOVE this store. Whatever Im looking for its there. The quality of customer service is beyond compare. Its a rare jem nestled in our area. BONUS, I am not driving to Battlefield Blvd or several miles down Military to find an employee that doesnt know where anything is in the building or anything about the products sold. I am a huge fan of Tudors!!!

Ri
Review №60

Always have what I need

Pi
Review №61

Love our local ace hardware. Everyone needs to support their local small businesses.

Ni
Review №62

Its smaller than some of the big time hardware stores, but of course its not as crowded either which I like. Also, very helpful staff that will help you find what you need.

Au
Review №63

They greeted us when we came in and were very friendly and helpful. Prices were also very reasonable. This is my new favorite store!

Si
Review №64

Excellent hardware store. They carry a little of everything. They remind me of what hardware stores used to be like. Knowledgeable friendly staff. Call Tudors first when planning your next project. Support your local hardware store.

Bi
Review №65

An amazing family owned business with a huge inventory

Ro
Review №66

Great service, they always have what Im looking for.

To
Review №67

Locally owned. Great service and they have EVERYTHING.

An
Review №68

I love this hardware store. When I cant find something at other locations, I can generally find it here. Thanks for all the times they have served me.

do
Review №69

Small local hardware that has just what you need. Staff is always helpful .

Er
Review №70

Sonny is DA MAN. He always has time to help or has an employee who has been well trained to help. If he doesnt have it on hand, he doesnt mind letting you know where to find it... even if its elsewhere. Thanks Sonny #that UPS guy you know.

JC
Review №71

My spirit was great I pulled up at the business 40 minutes before they open one of the employees let me in early made my two keys got them to perfect and I was on my way to start my job wonderful trip

Mi
Review №72

A great place for quick parts pick up instead of going all the way to the big names. Prices are competitive and the owners and employees are very helpful.

Vi
Review №73

As hardware stores go this one was very conveniently located and service was efficient and professional. Recommended from anywhere. ~V.

Cy
Review №74

Always a pleasure doing business here.Owner is a kind and fair man.

Ce
Review №75

Neighborhood Ace Hardware. Nice people

Jo
Review №76

These people are ready to help you as soon as you walk in the door reasonable prices also but super convenient

La
Review №77

It was a good experience we came through the door was asked what we need it and the salesperson went and got it and were out of there in less than 5 minutes and that is great service

Mi
Review №78

Excellent customer service, nice family. Got an electronic car key made... they have the computers to do it.

To
Review №79

This is one of the best Hardware Stores in the area. Always accommodate my needs as a small business owner. Two thumbs up!

Ja
Review №80

Nice hardware store to shop . They are quick to help with questions and get things for you . Certainly not a big box store in that regards . I recommend you visit them for merchandise and/or basic information . Pleasan surprised each time I return .

RA
Review №81

FIND ODD TINGz U NEED👍🏾

Hi
Review №82

Fabulous store with almost anything youd need. Staff is helpful and friendly!

Da
Review №83

Great little hardware store. Highly recommended it for all but the big stuff.

fr
Review №84

I work at magic sweep, and have Ben coming here for years. One of the best.

Ph
Review №85

The staff went above and beyond in their helpfulness as we bought our first baby chicks!

Gl
Review №86

Great family owned hardware store. Always very helpful and friendly staff.

Je
Review №87

Always seems to be able to make the time to get the help you need

Ma
Review №88

Amazing customer service!

to
Review №89

Lots of stuff you would find in hardware store. Call and place order and pick up at register.

Ja
Review №90

A good local hardware store.

Bo
Review №91

Great service and feels like a neighborhood hardware store of the old days! Very helpful and made my plumbing job easier.

Da
Review №92

Great service here!

Ga
Review №93

Very good and very helpful did not have to look for help they were there asking me what I needed thats the kind of store I like

Sh
Review №94

They greet you with a happy hello and ask you if theres anything you need and theyre there quickly to assist you when you need help a nice bunch of people

El
Review №95

Local own. Very knowledgeable, great service.

Ke
Review №96

Outstanding customer service. Good looking store.

J
Review №97

I went to this Ace location in hopes I could get a newly ordered Suburban chip key cut for a few dollars, but not coded for my ignition. I had found instructions online for how to code a replacement key and didnt want to pay $50+ for someone else to do it. When I initially went in, I was told by one associate that if I came back in a few days, his uncle who cuts my kind of key would cut the key no problem for $1 or $2. When I came back and spoke to the uncle about it, he told me they do not cut anything but their own keys and would charge $50-$80. When i told him what his nephew had said to me, he asked me to wait and then went and consulted with the initial associate in the back of the store for several minutes. Upon returning, he told me the nephew claimed he had never told me this, and that I must have misunderstood him since they only cut their own keys at the higher price.This is one of the worst examples of customer service Ive seen in a long time. I can understand the policy, but at least state it up front. Have the integrity to admit the mistake and at least apologize for the wrong information, dont act like you as the customer didnt hear what you actually heard! They shouldve honored the initial associates promise, even if it went against policy. I cannot recommend a store or its associates who treat customers with less than full integrity. Dont shop here!

Fa
Review №98

Great Customers Service

Ke
Review №99

Excellent store just ask he will help you find it,fast

Bi
Review №100

The best Hardware Store hands down. They are extremely helpful and prices are very competitive.

Information
50 Photos
100 Comments
4.6 Rating
  • Address:1642 Sparrow Rd, Chesapeake, VA 23325, United States
  • Site:https://acehardware.com/store-details/08942
  • Phone:+1 757-366-9506
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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