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Cricket Wireless Authorized Retailer
345 W 14th St, Chicago Heights, IL 60411, United States
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Cricket Wireless Authorized Retailer

Comments
Ay
Review №1

Friendly service, they take care of all your needs, phones are super cheap and they keep the establishment super clean.

Ka
Review №2

Service suck, the manager is very rude. I will never stop at that store again. And the one star is for the location not the staff. I will stick with the Homewood location. Much better customer service

Le
Review №3

The clerks at this location are the best!! Ismael explained the new plan we got and helped us with our decision to change companies and get cricket!!

Lu
Review №4

Visisted the store, sudays hours close at 5pm its 2pm and the doors are locked an no employees are here. This place us horrible.

Je
Review №5

This place is ok. I dont like that cricket charges to change your number. I wish it was cheaper or, at least be able to see it before you pay.

Fr
Review №6

I want to to cricket Wireless to get a headset for my phone it was 3295 2 weeks later one side of the headset went out so I went back to Cricket Wireless with my receipt and the headset and they told me there was no warranty and if I wanted a news headset it would cost me 3295 they said theres no warranty on Accessory items and I didnt see anything posted in the store anything on the wall saying that so then I called corporate night talk to somebody at corporate and they said the same thing theres no warranty on Accessory items so the only option I had was to call the credit card company and have the credit card company pull the file and I got my money back from the credit card company and they took the money out of crickets account I had a really bad experience and I can only tell you what happened but it doesnt make sense to me that if you buy something and then two weeks later something goes wrong with it and then they tell you theres no warranty some went to Walmart and got a headset its a cheaper one and it doesnt work as good as that one but Im not going back to Cricket to buy another one at Walmart it was 1995 but like I say it doesnt have the quality The Crickets had but sometimes you just got to do what you got to do and hold the line

ME
Review №7

Very nice staff.

La
Review №8

Great customer service and educated staff.

Ro
Review №9

Good people good service

Fe
Review №10

They dont have air conditioner they dont take care of the customers or their employees vaping out of an air conditioner for the past a year and a half and its a shame you go and pay your bill and you should come out of their sweaty the owners dont care so I go to another place I wont go there its on US 30 in Chicago Heights

Bi
Review №11

Great people and awesome prices

MA
Review №12

Helpful and knowledgeable !

JE
Review №13

So far very good

Cy
Review №14

The Best😄

Os
Review №15

Great location with a knowledgeable staff

De
Review №16

Love them always helpful

Je
Review №17

Awesome people and service

Qu
Review №18

I aint even go in

Ji
Review №19

Is my cell phone company

Br
Review №20

Nice people

De
Review №21

Great staff!!!

No
Review №22

Excellent attention

Information
10 Photos
22 Comments
4 Rating
  • Address:345 W 14th St, Chicago Heights, IL 60411, United States
  • Site:https://cricketwireless.com/stores/ll/US/IL/Chicago-Heights/345-W-14th-Street
  • Phone:+1 708-755-2900
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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