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Metro by T-Mobile
184 S Halsted St, Chicago Heights, IL 60411, United States
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Metro by T-Mobile

Comments
Ke
Review №1

The young lady dishonored the national promotion 5g upgrade. The promotion clearly stated get a 5g device when you switch over. No other terms were listed. Despite the very clear verbiage she mandated I open 4 lines when the promotion says up to 4 lines. This was 4p on Oct 4 2021. Latina female

Is
Review №2

Friendly service, they take care of all your wireless needs, phone are super cheap and the store is super clean

Ra
Review №3

Great staff and best deals in town.

Pa
Review №4

The 1 star is simply because the store opened on time. The customer service was TERRIBLE. The young lady was ill informed on the policies of manufacturer damage and return policies and clearly did not want to work this morning. I WILL NOT return to this store EVER. Bad energy and a really bad attitude.

el
Review №5

They have no idea what they are doing at this location. The sales associate upgraded me to the wrong plan. She proceeded to give me a refund, however she did not cancel the plan so my phone was cut off the next day because it showed that I didnt pay for the upgrade! I was so upset. The 1800 number ended up handling this matter since they would not answer my call! Do yourself a favor and DO NOT go to this location! There prices are even different than other locations (higher). Smh

La
Review №6

Its the best metro location in the area!

An
Review №7

I really liked my experience there. My phone was messed up from the headphone jack so they gave me another one.

Le
Review №8

Dont know, have not been there

Am
Review №9

My Phone Got a Virus on it and they Got me a new Phone

Mi
Review №10

Great customer care

Ra
Review №11

Awesome people

Ma
Review №12

Not open at 8pm on Saturday..

ad
Review №13

Good and very good

Ma
Review №14

Very nice girls and very nice people

De
Review №15

Girl cute af

Information
5 Photos
15 Comments
3.9 Rating
  • Address:184 S Halsted St, Chicago Heights, IL 60411, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 708-898-2582
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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