This is the most honest car repair facility I have ever done business with. I have been a customer for years and refer all my friends here. Their work is excellent, very fair prices and complete explanation of services. Most importantly if they don’t think you need a service they will tell you. I trust them with all our vehicles.
I had a screw in my tire. They quickly took out the screw and plugged my tire in less than 10 minutes. Thanks for the fast service!
I own a Fiat and hence, have a lot of experience with various mechanics in town. After hearing all of the trouble I have had over the years, a co-worker told me about Bucaro and said they were THE PLACE I COULD TRUST with future repairs. Bucaro has exceeded my expectations every time-I am treated promptly and well, and their costs are very fair. I highly recommend them.
This is one of the best auto repair shops Ive ever been to. Theyre very professional, friendly, accommodating, and their repair prices are great. This is now my go-to place whenever I need auto service; I cant recommend them highly enough.
I started going to Bucaro because of convenience between work and home. Even after we moved further away I still take my car there because of the fantastic service. Prices always seem to come in lower than expected and turnaround time is always quick. Would highly recommend.
This is definitely my go to place for all car issues. The are so neighborly while also professional. Explaining everything clearly without my ever feeling talked down to, they have helped me out with a lot of car issues at incredibly fair prices. I am so grateful to them, and have defiantly recommended several friends and family (also great experiences).
Always upfront and rates are reasonable. Good customer service. Wont be looking anywhere else.
Our familys trusted local shop! Always super helpful, fair, and thorough. If you want a full check, make sure to ask! Great service and definitely recommend!
Really honest, professional and fast service! We bought a used 2017 Lincoln that had some problems. Took it here Wednesday, car was diagnosed, quoted and fixed by Thursday within 24 hours. They replaced all 4 brakes and rotors and ordered and replaced 2 tires. Will definitely be back. Fair price and great guys.
These guys are courteous, respectful, helpful and most of all trustworthy! It is such a blessing to have a repair facility that you completely trust. They are very detailed in explaining the repair needed and will answer all of my questions.
Bucaro Brothers Auto Care was very accommodating, making time to service my car when other service stations did Not try to get me in their schedule. Location is great! Was easy to bring my car in and go home until it was ready
Bucaro Brothers are quick, transparent, and offer so much explanation into the suggested repairs. They always explain it to me in terms of priority and never pressure me to take on repairs that I dont think are necessary or can afford at the time. The suggested repairs are sent via text so that you can see the costs and details before agreeing. Theyre friendly and the quality of work is unbeatable.
Bucaro Brothers are THE go-to auto care specialists in the city. They are honest, fast, and fair. They treat our car like it’s their own and we trust their knowledgeable opinion.
These guys are courteous, respectful, helpful and most of all trustworthy! It is such a blessing to have a repair facility that you completely trust. They are very thorough in explaining the repair needed and will answer all of my questions.
I read the reviews and Bucaro Brothers are all that and more. I had front and back breaks installed on my Audi and they finished on time and then one of the brothers proceeded to review the bill and work. Oh, and they checked my friends car who was having problems with a sensor on her Honda, they did it right there, customer service rocks! You’re the best Bucaro bros!
Okan is great - he is honest, and knows his stuff. Very hard to find a good, honest mechanic in Chicago who actually cares about his work. Go here!
This place is terrific! The team here couldn’t be friendlier or do better work. I’ve been going for 2 years and I’d only ever stop if I moved. They’re my choice over the dealer or anywhere else. If you’re looking at options, you can stop. This is the place.
Brake job; Hyundai. Replace rotors and pads 2 axles for 25% less than dealer quote. In at 9 AM, call with quote at 10:45. Pick up in the afternoon. Just moved locally, so given the neighborhood location, I will be bringing them my service business moving forward!
Excellent customer service. I took my car in because the hood of my car wouldnt stay closed, and they fixed it FOR FREE! I was shocked. I will take my car here from now on for all maintenance. And my wifes car too. Thanks guys!
Ive been using them since 2002 and have trusted them to repair and service my Corvettes and Range Rover Sport. They are professional, trustworthy, and always do a great job without trying to gouge you or charge for unnecessary repairs. I would recommend skipping the dealership and bringing your car to the super-clean shop at Bucaro Brothers!
Excellent guys! They are courteous, deliver prompt service, and are always honest about what theyre doing and why. Cant recommend them enough.
Excellent guys! They are courteous, deliver prompt service, and are always honest about what theyre doing and why. Cant recommend them enough.
Ive been using them for three years now, and they are always great! These guys really go above and beyond. When you find an honest and generous mechanic, you stick with them. If you dont believe me - check out all the other reviews. Bucaro Brothers is awesome.
Excellent service and quality!..have been bringing my 2002 Jetta here for many years -ever since the VW dealership tried to charge me a ridiculous amount of money to fix something that Bucaro Brothers did for less than half of what the dealership quoted. Appreciate the honesty here!
I cannot say enough good things about them. They are so fantastic I refer everyone to them. There is honest as a gets. And if they can save you money theyll do it. Theyre friendly and they go above and beyond to work fast and accurately. Im so lucky I found them
Very good work and fantastic service..great price also
Most friendly front of house / customer service Ive ever experienced at a repair shop. More importantly, they gave quality and help feedback related to the repairs needed. Finally, they honored original quote even though the work required exceeded it. Not enough positive things to say about Bucaro Bros.
Great service. Very friendly and upfront.
Honest and nice guys. Did great work on the car and we plan to use them again.
I highly recommend Bucaro Brothers which is owned by Okan. There is a myth out there that you cannot trust your auto mechanic -- but you can definitely trust Okan and Bucaro Brothers. I have been going to them for over 10 years and time and again they demonstrate that they only do the work that is needed and nothing extra. Recently I got my annual check-up at the European dealership where I bought my car. And the pricing they were quoting vs. Bucaro was significantly higher. I trust Okan and his team and once you go to Bucaro you will keep coming back.
This place did a great job on my car. Brought mine in on Tuesday and they were quite busy (which is a sign of a good place), looked at it Wednesday and had it fixed and ready to go Thursday. Looks like i found my go-to auto shop in the city and will be coming back here the next time something needs to be fixed
The office seemed well organized and the administrator was very kind and professional. The shop was well maintained too. I felt the cost was fair. The diagnosis and repair was competed in a timely manner. The staff was very helpful and friendly. There was a genuine sense of hospitality which I much appreciated. I would definitely recommend this shop to others.
Excellent service
I went to and called several different shops to get assistance for an electric scooter which was in need of welding repair and everyone turned me down except for these exceptional guys at Bucaro Brothers. They were accommodating, professional, fast, kind, and downright wonderful people. I cant tell you how impressed I was and how different their approached was to my situation compared to others. It wasnt a car so everyone said no but these guys said yes and had it done for me same day. I rarely write reviews and its often cause I have a complaint but not this time. Thank you guys for your assistance and I can guarantee you that moving forward all of my business will be with you pros. So good to see businesses like yours still exist in a sea of mediocre services. Loved it! You guys rock!
Honest prices and great people! Cant recommend these guys enough!
The owner, Okan, took amazing care of us. I came to him after a poor experience at our Ford delearship and I am really glad we did. The service was very reasonably priced, very quick (same day), and I really felt comfortable and trusting of how to address the issues. These guys are great and I’ll definitely be back when our car needs service next. Thank you again.
I was taught early in life that you need to have a lawyer, a plumber and an auto mechanic that you can trust. I still havent found the lawyer and plumber but Bucaro Brothers are the mechanics I trust. I was referred to them by a friend I and I thank him often. My engine light went off twice and both times I took it to BB. Each time I took my car home feeling that they were honest and did a great job. Furthermore they did it for a fair price. I rarely write reviews but will for those companies I think deserve it. As for those people who wrote bad reviews because of a phone call... you definitely made a mistake because knowing a trustworthy auto mechanic is worth their weight in gold....
Great first time experience at Bucaro Brothers. Honest communication and fair prices. Treated in a respectful manner. I will be a repeat customer.Tip: bring your car as early as possible in the morning. Its first come, first serve.
From the mechanical side to the front desk customer service the treatment was terrific. They followed through on the appointment, the car was serviced properly and the price was fair. I truly believe they are running a fair and honest auto shop which is not easy to come by. I will bring my vehicle back here as neccesary for sure...
They the best out here
Been going here for years. Great auto Care and great people.
I heard about Bucaro Brothers from a friend and decided to take my car to them for my 100,000 mile service & oil change. I also thought that I might need my struts replaced and mentioned this going in. They called me within an hour to explain all the things they recommended I take care of and their price. I was actually a little surprised when they said that I could probably go another year on my struts before having to worry about them. I was impressed with their honest assessment and got my car back the same day. I would recommend these guys to anyone!
Rare to find a mechanic you trust. I’ve been going here for 10 years, the service is great, prices are reasonable, and they’ll do everything they can to get you back on the road quickly. I won’t go anywhere else in Chicago!!!
I cannot say enough about Bucaro Brothers. The nicest people, the best service. Okan went out of his way to help me and my aging car - and as a strapped-for-cash single mom, hell never know how much I appreciated his kindness!!!
Bucaro Brothers Auto Care is great. We always take both of our cars here. They know what they are doing and the prices are reasonable. Wouldnt take my car anywhere else for service.
Every time I have brought my car there it has been a positive experience. Theyre friendly, explain whats being fixed. When we first moved to Chicago we had to add a front license plate mount to our car, they turned it around quickly and even waived the cost, welcoming us to the city.
Let me tell you, these guys are legit. I havent been in a auto repair shop this down to earth in a while. I recommend you go here AND trust their opinion, theyre here to help you. Trust and integrity is what their after, not your money. Thanks again Okan.
Extremely rude would be an understatement, tried getting an update on a vehicle in to be looked at a full day after it was dropped off. Rude, extremely short, asked for a time frame and told me to have the car taken somewhere else. Exact reason why people in the automotive industry have a poor reputation. Absolutely zero customer service, wish I could do more to encourage people to avoid this location.
These mechanics really know their stuff! They are highly skilled, professional and friendly. Its a real pleasure doing business with these men. A big shout out to Eleazar, Okan, Erik and Rafal! Thank you for fixing the 2003 Mazda van yet again! When Eleazar noticed that I didnt have the right sticker on the license, he kept the van parked in the garage after fixing it, so I wouldnt get a ticket on the street. How considerate is that?
You will not leave disappointed with the repair work, repair cost or customer service!
I’ve been taking my cars to Bucaro Brothers for 15 years. They tell it to you straight, they do solid work and the prices are fair. Highly recommended.
Couldnt make an appointment - they said just drop it off and well look at it tomorrow. Not what I wanted to hear.They did honor the 12 month 12000 mile warranty for the repair...
Okan and his staff are very nice, and professional. I was kept well informed as to what was going on with my. Great service, trust worthy people, and fair prices. Best of the Best.
Had good reviews online so I decided to try it. Went in with a coupon for an oil change and tire rotation and they had me ready in about an hour. Right as they were going to drive my car around a brake line busted. Turns out I had 2 more that were rusted pretty bad and needed to be replaced soon. They told me theyd fix the busted one for free, since it happened in house, which I thought was great. I left the car and picked it up the next afternoon with all 3 fixed and ready to go. Felt the price was fair and they did a good job.
I took my car here and instead of telling me what was wrong they told me it would be 130 just to look at it. I took it to Lincoln Automotive instead who did not charge me to look at it and instead simply screwed on a few bolts tighter for less than half their price fixing the issue. Of course i expect to pay for a service but im not going to blindly pay for something when they cant even tell me what the issue is. Would have loved to support this business but unfortunately could not this time.
ABOVE AND BEYOND! I had an AC evaporator hose leaking for my Jeep Grand Cherokee and instead of charging me ~$1000 for all of the labor, they found a more efficient way at 1/4 the cost! Stand up place, will definitely be going there with any other vehicle issues.
Okan was able to put a new motor in on time as promised when a botched oil change by an oil lube center went bad. Even fit in a brake repair on our request and handled the payment from the responsible party without needing to get us involved. Good communication throughout the process.
I wouldnt take my 67 mustang to anyone else! The garage is clean and their skills span from classic american to new luxury cars. The bosses treat their staff well and as a result everyone is helpful and professional. Highly recommended for their honest, fair and excellent service!
Unbelievably great!!! No B.S.Follow up call to make sure youre happy. I came in for shocks on a 2012 Altima. Not only was i quoted half of pep boys i was told i did not need shocks. It was a trunk issue they quickly remedied.Love this shop!!!!
Bucaro Brothers Auto Care is very reliable, great customer service and good prices. Bringing my car to get serviced at this location was a great experience, will sure make this the place to bring my car for any future issues.
The Bucaro Brothers Auto Care is always professional, thorough, and easy to talk to. I wont take my car anywhere else!
Was paranoid about some potential transmission or engine trouble, and was recommended this place by Cassidy (another great tire and battery shop). The staff was so nice and, after test driving my car, concluded nothing needed to be fixed--just a suggestion to put in some STP. No charge to look at the car, just an honest opinion. Unfortunately, they dont take appointments (first come, first serve), so get there early. Have been telling everyone about this place--the best auto care people Ive ever dealt with. Will be back next time I need any maintenance.
I won’t take my car anywhere else! They are fair, honest and good people.
These are great and honest guys. They have outstanding customer service.
Okan is the most fair, trustworthy mechanic I have ever used. His quotes are always on par with that of the competition, and recommendations on the work thats required compared to the work that isnt quite necessary is reliable and appreciated. I have taken him foreign cars, domestic, old and new and still get the same great service. From batteries to tires, exhaust to broken windows, simple oil changes to complex brake and alignment issues, no one compares to Okan @ Bucaro.
Exelent and professional service while you wait plus they have the best prices around, I dont think someone else can beat them.
This was my first time at Bucaro Brothers Auto Care and l was pleasantly surprised!
Trusted reviews and glad I did! My daughter away from home attending Loyola University and her car broke down on Lakeshore Dr. After reading the reviews and checking BBB I chose this shop.The team there took a quick look at it and called me right away giving me a choice to repair it or pick it up. They removed the upper timing belt inspection cover and saw the belt was coming apart, then they bore-scoped the cylinder and saw bent valves. This was major and I had a shop back home that did related work on it a month earlier so I picked it up.The car had to sit there for 4 days, they helped me load it and showed me pictures of the internal damage and so on...when I asked for the bill they said no charge, glad to help a starving student and her step-dad!I appreciated the straight forward tell it like it is, no fluff or selling me on things I don’t really need (like tear it down to see the problem) and where a handshake still means something in the auto repair industry.The shop could have easily charged me storage, diagnostic fee and like every other shop you go to a flat charge for environmental reclamation whether or not any grease or oil was used.This is now our go-to shop because they do business the old fashion way where it matters, especially in a time where technicians are incentivized to sell more parts abusing the term “preventative”.Thanks, Guys! It’s nice to know there are places like this you can send your family to and know they won’t be taken advantage of.See you again,Steve
Cost appropriate, honest, friendly, and fast service.I will continue to go here. Great job guys
Quality repair and fast service. The team was very nice and prices were fair.
Fair prices good service
Friendly guys and good service - price is right too. highly recommend.
The shop manager is kind and very helpful!
I have been going here for years and have always been happy with their work and honesty. I don’t know why I didn’t leave a great review sooner.
The Bucaros have a big fan in this guy. Great work by honest guys at a reasonable price. My car is running like a dream & these guys have a new loyal customer.
Fast and good work.honest and reasonably priced, very happy I found these guys when I moved to the neighborhood. Hard to find a mechanic youre able to trust, but these guys work hard to earn your business and trust.
Great service that I trust.
I saw the good reviews online and decided to patronize this place. I just called to see if i could bring in my car for an oil change, and the call axperience was awful. First off, he put me on hold for over 6mins, and then when he finally responded, he was really rude and told me i had to drop my car because he couldnt do the oil change servicing today. He wasnt even courteous at all and was in such a hurry to end the call.
Great and honest and prompt service.
They have the best quality you need in a mechanic: they are really HONEST!!! affordable and excellent service.
These guys are trustworthy. What more can you ask for when dealing with auto mechanics?
Came in with a small issue and it was fixed free of charge. Surprisingly fantastic.
Highly suggest other services in the area.rude treatment and bad attitude.
Rude sarcastic person over the phone. I can imagine how rude they are in person.
Yelled at me on the ☎
I need just a jump for my car and i was less than hundred yards away from them, they charged me $70
Very honest business.
Great service great mechanics
Always good, quick and reasonable.
Very rude employee would send a client somewhere else, way to do business!!!
Service #1
Been going since 2004
Simply the best!
Very honest and unreal customer service