I had the best experience here. I was in and out in an hour. They replaced my tail light and side mirror for a flat fee. I am the stereotype that does not know anything about cars, I always feel dumb and never know if Im doing the right thing. They were so kind, quick and efficient. I know I got a wonderful deal and everything was taken care of so quickly. I have never had a better customer experience anywhere. I will be taking my car here forever even if I move, its worth it because I know Im getting the best deal and delightful service. Could not recommend more highly.
Marshall is very knowledgeable and understanding about everything to do with cars. I brought my car in after an accident and he helped me through the whole process. My car came out looking better than when I bought it! They are extremely quick and efficient. I highly recommend Chicago Car Care. They are honest and do amazing work. I will only use them for body work from here on out!
Honesty and truthfulness with no smoke. Great and professional mechanics with follow up after the work is completed.
They treat us like family and I know I can trust them to take good care of us and our vehicles! Staff is very friendly and knowledgeable. Prices are quite reasonable, and every now and then they help us with random issues/questions at no charge.
The only repair shop in Chicago that cares about their customers and their customers safety
Honest and fair repair shop
Be wary of this place. The owner is a complete psycho, unstable and threatened violence against me. He told me he would check my air conditioning. He wanted to charge me after not saying there would be any fee. Most professional businesses do not in fact charge to check for issues. I payed anyways. I called the next to ask if he would be able to check the breaks and tires for a courtesy check. He told me to come on in and there would be no charge to check. I came in and brought the car next week and told him I was here for the courtesy inspection. Instead the owner started to yell and asked very abruptly if I was going to pay for work done after the inspection. I told him with that attitude I would not have it checked, let alone have work done by an abusive person. He told me to get out or he would get violent with me. This man is completely insane and should have his business shut down.
Brought in a car for inspection before purchase. Normally hed charge his hourly rate but he took it out for a spin, took it back to the garage and advised me not to buy it. He didnt ask for ANYTHING. I begged him to at least take 20$. He refused. This is someone you can trust 100%. His rate is very reasonable. I plan on doing more business with him.
Have brought 5 cars to Marshall and Howard over the years so I see firsthand how their years of experience make them highly knowledgeable about anything you might experience no matter how common or how unusual, and no matter what year, make and model. I also see how they treat you with honesty, work quickly and without errors, and price fairly. Never apply pressure to do more work so they can make the sale. Also have friendly space, wifi and comfortable leather couch where I have spent many mornings logged onto work and getting work done. Try them and you wont ever want to go anywhere else.
Thanks Marshall for taking care of all the issues with my Acura. I really appreciate your expertise and work ethic and customer service. I would also like to mention, last but not least, the cost of the repairs was most certainly a fair and honest price.
This is an honest and reasonably priced auto repair shop which is not that common these days. Marshall is a real nice guy and definitely knows how to fix cars. I had all kinds of trouble with my engine and now its running great. I would not hesitate to recommend to anyone.
Picked up my car from Chicago Car Care on Wednesday and its running great! I moved to Oak Park earlier this year but nobody fixes my cars other than Marshall. Hes the best!
Quick thanks to Marshall and Howard for once again coming through and doing an outstanding job in repairing my car. In 2012 you fixed my Nissan when I had steering issues and now it was the brakes on my Subaru. You guys are the best!
This shop fixed my car and did a real good job. Turns out there were several things that needed replacement in addition to the repairing of the brakes and everything was taken care and the price was pretty good too. I would take my car here again if it needed repairs in the future and I will recommend this shop to my friends.
This is a very good, honest, and customer focused auto repair shop. Marshall certainly knows how to repair cars and doesnt charge a fortune. Based on my multiple visits over the few years I highly recommend this shop.
Sometimes you take a chance on a business just because it looks professional and honest from the outside and it turns out to be the case. Best experience with an auto repair shop Ive ever had. Highly recommend.
Our business relies on the wellbeing of our car and there is no other place we would trust to take it besides for Chicago Car Care. Always honest, respectful, explains everything clearly (and we definitely arent car experts) and gets the job done right. I would give more than 5 stars if I could
Many thanks to Marshall at Chicago Car Care for a job really well done! Very impressive since I was told by others that it couldnt be done!
I can describe my experience at Chicago Car Care on Kedzie and with Marshall with one word. Outstanding!
I encountered some issues with my car while in Chicago on business and I wound up going to this shop. They did an excellent job in fixing the brakes and I got an oil change while I was there too. The guy who took care of things was Marshall and it was a pleasure doing business with him.
Best mechanic in Chicago! Quality work and reasonable prices.
I have been using different people in the area for oil changes, because my regular guy is not always able to do them the same day. I called Chicago Car Care, and the guy gave me a time to come in to be serviced right away. I figured that Id be waiting around like most places, but I was really serviced right away! They were very friendly and professional. They made sure to give my car a quick look over to ensure everything was good, and the price was much less than Ive paid at other shops in the area. Good, honest, and fast service, will definitely use in the future!
Just wanted to take a moment and let everyone who reads reviews know that this auto repair shop on Kedzie between Foster and Bryn Mawr is really good. The guys who work here certainly know cars and they charge a fair price. They were recommended to me so Im recommending them to you.
Braking News! Found a fair, friendly and honest mechanic in Chicago! Seriously the best place Ive ever taken my car to.
Its great to know that you can always depend on Marshal and the guys at Chicago Car Care to fix whatever is wrong with a car and have it stay fixed. You guys are the best!
I had multiple issues with my Audi come up seemingly all at once so I had Marshall take a look and he was able to get everything fixed. Its good to know that theres someone like him that you can always count on.
Chicago Car Care is the best! Marshall Castle and his team are personable, professional, and knowledgeable. Took the time to explain and show me exactly what had happened to my brakes and gave me an honest estimate. They did my oil change while I waited, and kept me updated throughout the process. They have a nice comfy couch to wait on, too.
Im a guy who knows very little about cars but I want to learn. Recently bought a Jetta and want to make sure I know everything I need to know to take good care of her. The guys at Chicago Car Care were the first mechanics Ive ever gone to and they were absolutely great. All I needed was an oil change and just a brief check to make sure the car was in good condition.There was an issue with finding some required oils and fluids for the certain car I have and they spent a good while checking there computers and data bases to find the right info. They made sure everything was car specific and that I had the right material. I obviously had a lot of questions and concerns as to how to properly take care of the car and they were very polite and helpful in answering all of them and giving me a good idea of where to start. I left knowing a lot more than when I went in. They were very professional and reasonable and I was pretty shocked by how low the price was given how much time I spent there.I will definitely be going to them in the future should I need further assistance with my vehicle and would highly recommend them to others as well. 5 stars hands down.
If youre looking for a good, honest auto repair shop this is the place. These guys know how to fix cars and they will charge a reasonable price. Recommend.
Possibly the best auto repair shop in Chicago if you consider the quality of the work, what they charge for their work, and the way they treat their customers and potential customers. Came here the other day with my former neighbor Danny and Marshall remembered us from before I moved to Vegas.
Save yourself time and money by getting the right mechanic from the start. I had a problem with my air conditioner which wasnt fixed after having taken it to three different mechanics. One changed a filter, another the fluid, still another found nothing wrong. Of course the AC would work in their shops but quit when I needed it in stop and go traffic. Suffice it to say, I needed a mechanic who could diagnose and fix the root of the problem-a detective if you will. That is what I found at Chicago Car Care. Marshall knows his stuff. He explained why I was getting intermittent cold air and even showed me the tiny little piece that was causing the problem. So not only did I get a fully functioning AC in one day (thanks to his efforts to find and pick up the necessary part) but I gained an education about my car and a mechanic I can trust. To me thats priceless. I highly recommend this shop. Its the cleanest and most courteous place youll find.
If you are looking for an honest repair shop in Chicago, look no further than Chicago Car Care. Marshall is simply amazing. I brought my VW Jetta to him multiple times and he always fixes my problem while charging me a fair price. It’s rare to find a repair shop that treats you like family. Keep up the great work and I will keep coming back! Thanks so much.
Needed repairs from neighborhood vandalism, Chicago Car Care made my experience as painless as possible. Super appreciative of the down-to-earth and dependable service. Thank you so much
Ive been bringing my car to Marshall at Chicago Car Care for over 10 years now. The work that is done is always top notch! I always get a full detailed explanation of what is wrong with my car and why it needs to get fixed. It is always done in a timely manner and not once in all these years have I had any issues. Its difficult finding an honest mechanic who does a quality job, and these guys are just that. It also helps that these guys are ASE certified (which is only the top 5 percent of mechanics out there). Whatever the issue may be, feel confident that you are in the best hands at Chicago Car Care!
If you need quality work done on your vehicle then look no further. Howard and Marshall are always on top of their game.
This shop did a very good job in repairing all the things that were wrong with my car and I feel much safer driving it these past few weeks. Thank you for being honest about everything and doing such fine work.
A truly wonderful auto repair shop that always does a great job whenever I stop by for a checkup or an oil change. Thank you Marshall and Howard for brightening up my day.
If your car is in need of repairs or you simply want a tune-up, I recommend you see Marshall or Howard at Chicago Car Care at 5419 North Kedzie Avenue where theyll treat you right!
Marshall and Howard, two of the nicest guys in the auto repair business who have always done a terrific job in repairing my car and my neighbors car. Five Stars for sure!
No matter where Im living in the Chicago area when I have any kind of trouble with my car I bring it to Marshall at Chicago Car Care because I know it will be expertly repaired on time and at the right price.
Hey, Marshall. Thanks for taking care of my friend Stan. Hes really happy with the job you did on his car and it makes me look good that I sent him to you!
I recommend them because of their vast knowledge, and ability
To Marshall and the guys at Chicago Car Care thanks for doing such a great job on my car and thanks for getting the repairs done on time.
I would never take my car anywhere else. Never have and never will. Marshall is my go to car mechanic
This is where honesty and auto repair come together!
If you don’t take your car here, you must not care that much about your car.Seriously, amazing mechanics and service.
Ive been going Chicago Car Care for quite a few years and they are great. The work is well done and theyre very trustworthy.
Friendly and courteous people working there.
They are the most trusted mechanic the i know the due at great job
My brakes were in really bad shape and these guys got the parts in and had the car running smoothly again in record time. Im definitely coming back next time my car needs work done
Great to deal with. One stop for all my car needs
Friendly and trustworthy overall
Convenient, knowledgeable and friendly
Best Mechanic in Chicago