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Mattress Outlet Blacksburg / Christiansburg
3345 N Franklin St, Christiansburg, VA 24073, United States
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Mattress Outlet Blacksburg / Christiansburg
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Re
Review №1

My husband and I purchased a mattress there. Jill was excellent! She walked usthrough this tour that helped us select the perfect mattress. She was great

Ev
Review №2

I did a little research online and kept coming back to their site. New to the area and just moving our son down to VT. He chose which one he wanted and Dave was right there answering any and all questions. Took less than 20 min. I was so surprised when we found out it would be delivered same day! By the time we drove back to the apartment and my son went inside,they were delivering it. I didnt get the guys name but he was awesome as well. I would recommend the mattress outlet to everyone!!

He
Review №3

My son and I had no idea what we wanted or how to buy new beds. Steve was so helpful. There was no pressure and the prices were awesome. Will be recommending them to friends and family.

Ja
Review №4

Amazing customer service! The mattress prices are incredible, as well! Second time I’ve bought a mattress from them. I highly recommend them for your next mattress purchase!

KE
Review №5

Very knowledgeable staff and they helped me make the right choice. Ill be back in a decade when I need a new one!

Ka
Review №6

Steve and Dave we’re awesome when it came to looking for a mattress within my budget. Dave didn’t try to BS me and Steve is delivering my mattress to me for FREE! This is the mattress store I’m recommending to all of my friends from now on. Thanks so much guys!

Ju
Review №7

I had a very bad experience here. Within a week my full size mattress and box spring sagged under my shoulders. I waited two months for some reason and called them and they told me to take photos, measure the sag and come in and fill out a form and they would have take it to their management for approval. Apparently it was approved and they called me two weeks later to tell me that they would make an exchange one time and one time only. However when I asked for an upgrade to a firmer mattress and a thinner box spring or a refund instead they rescinded their offer without any further discussion. I have to trash the box spring cuz it is quite defective and seek a new one. The prices on their website are inaccurate. I paid at least double whats listed. I wish I had looked at the box spring before buying it as I believe it is just cardboard with not much else under the fabric covering. I was fooled by the prices being so much lower than other places.

Ad
Review №8

I found what I was looking for and the salesperson is nice and helpful

Pa
Review №9

Our mattress of 10 years finally gave out. We got our new one delivered today. Cant be more pleased with the service, product, price, and delivery we received from Mattress Outlet in Blacksburg/Christiansburg. If you need a new mattress, check them out.

De
Review №10

Dakota helped me out today! Great prices and wow - the service is amazing. Same day delivery. Literally walked in and they set me up within 15 minutes - gave some good advice that saved me a few hundred bucks as well. Highly recommend. GO HERE instead of ordering online if you want your mattress in a timely manner

Ro
Review №11

Extremely friendly service, within seconds of walking in the door I was being helped and quickly found a mattress I liked. Shipped to my door and the old mattress was taken away all for an excellent price. Highly recommend.

Ca
Review №12

The reviews dont fo them justice. They called to verify delivery and questioned a product I bought. They quickly delivered the mattress upstairs to the room. After delivery ut was invited the item I purchased wasnt what I really needed. The mistake was on me. They cane up with a solution, fixed my problem and delivered what I needed again. If they suggest something LISTEN to the. They know what they are talking about. Very professional and timely! A++++

Da
Review №13

The products this place sell are cheap junk. I have no clue how they got these ratings. It has to be fake accounts. It is common for mattress stores to do that. We had bought two box springs and a bedframe. Within a week you could see wear on the box springs and the bedframe was flimsy. Not only was the frame unstable but it started to bend. We asked for a refund for the bedframe and they would not accept it under any circumstances. I would not recommend this place to anyone.

Cj
Review №14

Dave was great, super helpful and absolutely the best prices. with a 10 year warranty! would recommend to anyone i know

Da
Review №15

Great service, good deal on a great matress! Easy delivery setup!Cant wait to finally get a good nights sleep again!

Ca
Review №16

They were amazing! We got there, picked out a mattress (the longest part was me deciding) paid for it and they had it delivered to my house within the hour! Their prices and customer service are unbeatable. We will without a doubt be back for any future needs.

나빈
Review №17

Steve (owner) was so nice and we were able to trust his words after having compared with other shops. The mattress was so comfortable and Steve gave the honest information regarding durability of each mattress. I want to definitely recommend this place to everyone who is looking for the best price and quality in Blacksburg and Christiansburg. Delivery on the same day of purchase! Cant beat the price and quality!

S.
Review №18

Thank you Mattress Outlet for a great mattress at an affordable price. Great service! I highly recommend!

J.
Review №19

This place is awesome. I’ve bought two adjustable beds from this place and i love them. Definitely a go to place for a good mattress, great customer service, and excellent prices.

Ji
Review №20

Bought my first mattress four years ago here, got a firm mattress set at an unbelievable price. The mattress has been great! Now Im graduating and moving to a new city, I decided to buy a new mattress here and bring it with me (cannot find a mattress of same quality at this price anywhere else!). Glad to find that they moved to a bigger and closer (to Blacksburg) place. Dakota was very helpful and again I got the mattress I want for an amazing price (way below my budget). Go check out this place before you go to other mattress stores!

Ky
Review №21

Way better than mattress warehouse, these guys deliver the same day to your home and they can deliver any day.Mattress Outlet is cheaper, charges 3 times less for delivery and has better customer service than Mattress Warehouse (cake take up to 10 days to deliver and only delivers 3 days per week). Mattress Outlet keeps their stock local so they can deliver whenever. Other places like Mattress Warehouse won’t tell you when they deliver until after close of business the night before, you get a 3 hour window and if you can’t make be at your house then you have to wait another week, no option to pick up the mattress yourself.

Em
Review №22

We had an amazing experience here. Within 10 minutes of entering the store we had picked out a mattress for a fraction of what we would have paid elsewhere. The staff was incredibly friendly and helpful (shout out to Dakota). They also gauranteed same day shipping for only $30. Overall great experience and even better deal.

ni
Review №23

Went to get a mattress set for the guest bedroom and bought two queen size Azure Hybrid Memory Foam Mattresses instead! The mattress feels amazing; likes sleeping on clouds that absorb you into them and accept you as one of their own!The staff was extremely helpful and knowledgeable. The prices were amazing! Very awesome! Definitely going back soon for upgrades to other rooms! Definitely recommended if you are looking for great deals and great mattresses!

Br
Review №24

First time purchasing a mattress from this place. It was a nice experience and the best night sleep in awhile. This same mattress at one of the other stores would have been well over a thousand. Would recommend mattress outlet to everyone looking for a great deal.

St
Review №25

Unbelievably helpful and cheap. I went in just looking to do some price checks and ended up buying a mattress on the spot because the deals were far too good to pass up. I would highly recommend starting any mattress search here.

Co
Review №26

Went to this outlet after being disappointed by the surrounding mattress warehouse stores. This place was great. Gave far better prices and their representative Steve was awesome! Not only did he help us find a mattress quickly, but he was also very accomdating and even put the mattress on top of the vehicle for us. Would definitely recommend!

Ry
Review №27

My husband and I just left Mattress Outlet with our first purchase as a married couple. We couldnt have had a better experience! Ray, Tammy, Chaz, and Tommy were so friendly and helpful, and portrayed the utmost attention to customer service! We walked in and felt immediately at home. The mattress we chose fit us perfectly. And shall I mention the unbeatable prices!If you are looking for a top quality mattress, great service, at the perfect price choose Mattress Outlet!Tell them all Ryder and Brady said hello and thank you! Enjoy your experience!

Ra
Review №28

Great experience! I was in and out in 10 minutes with a fantastic student discount on a decent mattress. They delivered and assembled it later that day. Everyone there is nice and helpful. They went out of their way to make sure my experience was great.

Tr
Review №29

Everything buying a mattress should be: simple, straightforward, inexpensive. The place is pretty plain - just mattresses and a guy behind a desk, nothing flashy or unnecessary. They do business the same way. I had all my questions answered, tried out a few mattresses, picked my favorite and walked out having spent about $125 less than I would have been willing to pay for even a decent mattress. Great prices, great service. Dont even bother trying anywhere else.

Lo
Review №30

Hassle free mattress shopping. Chaz was a great help and couldnt have been more attentive. He showed us the best set for what we need (a new bed for school). He even strapped the mattress and box spring to our car for us. In and out in 15 minutes and it was all worry free. Have the best prices in town too. Students even get a substantial discount. Dont think twice about another store. This one is a must!

Jo
Review №31

Great place to get your new mattress. All the sales people were friendly and at no time did I feel pressured to make a purchase. The salesman walked me around, told me the important information about each set, let me try them all out and then made a few recommendations based on the feedback I had provided. I ended up buying one of their upper end models, complete with a frame and two fancy foam/gel pillows, for a third of Grands price and half of anyone else. I now recommend this store to everyone I meet.

Ja
Review №32

It was a really good experience. Steve was really helpful. It took me less than five minutes to choose the right mattress. Definitely would choose this store.

Lu
Review №33

The Service was incredible. The guy knew a lot about mattresses and was super helpful. Price was better than I expected to get and I love my new mattress. Definitely would go here again!

An
Review №34

Excellent place to buy a mattress from. Great deals on great mattresses. The regional sales manager that was there helped us choose a mattress to our liking that fit our needs and budget. Mattress and box spring set was cheap enough we bumped up the size.

Da
Review №35

Super nice and helpful people! Got a great deal!

Ma
Review №36

Great experience! We were in and out quickly, given great details on different types of mattresses so we would pick the best one for our sleeping preference. Great VT student discount and they delivered the same day!! This was absolutely the best experience Ive had buying a mattress.

An
Review №37

Very friendly and informative employees. FANTASTIC prices. Being a college student, I walked out with a full set for only 250. and even got it delivered to a 3rd story apartment for 30 dollars. Cant get any better than that!

Mi
Review №38

Dakota was awesome!! So nice and knew a lot about the mattresses. Highly recommend!

Gr
Review №39

I give this place zero points for atmosphere, but hey, I was buying a mattress, not a weekend getaway. Found the fair price, nice quality, useful range of selection, and knowledgeable service I needed, with no pressure. Perfect for the part time family member/guest room, according to comments received from the guest who rested there.

Ma
Review №40

Only place on the NRV I would buy a mattress from. They have unbeatable prices and Steve was a great salesman. He was very informative and helped me find the perfect mattress for me. If you are looking for a quality mattress at a great price then I highly recommend this store.

Ca
Review №41

The prices are fantastic and Steve is very knowledgeable and helpful. He was able to deliver the mattress that night. I would 100% recommend going here to get your mattress.

Sa
Review №42

We visited a few other stores and then stopped at Mattress Outlet based on the great reviews wed read on google. We were helped by Ray, who was amazing and gave us all the info we needed without the spiel that you often hear from salespersons. Ray showed us a number of mattress sets, and was very knowledgeable and helpful. We ended up purchasing a queen set for less than half of what every other store had quoted us. We will definitely shop there again. Thank you, Ray!

Dw
Review №43

My wife and I had already visited a couple of the big mattress places in the area with savvy sales personnel. What a contrast when we came into Mattress Outlet--a genuine, honest approach to sales. We loved our experience. The part-time, non-commissioned, sales clerk was friendly, respectful, and helpful. We did not have to listen to an hour-long pitch, but he explained what we needed to know, narrowed our search, and loaded the mattress that we purchased--all in less than 30 minutes. We tried out a few options, enjoyed the conversation, haggled on price (a fun experience), and came out extremely satisfied with a GREAT price on a quality, 10-year-full-replacement-warrantied mattress!!!! LOVED IT!

Ki
Review №44

The salesman was very helpful and friendly. Provided useful advice but no pushy sales pitch. Good selection and excellent prices!

W.
Review №45

Had an issue with the Mattress Firm delivery and switched my order with Mattress Outlet. Dakota is knowledgeable and super helpful, even provide same day delivery in rainy day! Have yet to sleep on my Body Tech York Plush mattress but their pricing is definitely great!

Ma
Review №46

They were super friendly and very helpful. I got a mattress, box spring and frame for an amazing price. They even do same-day delivery. Would highly recommend this to any college student. :)

De
Review №47

Great Mattresses, Great Prices. The guy who helped us pick out our mattress, Chas, was very knowledgeable and very friendly. As well as the gentleman who delivered the mattress. They had it carried in and set up in about 30 minutes. Overall a great experience!

Ta
Review №48

This place is AMAZING! My boyfriend and I were moving off campus and needed a bed for our first apartment. We shopped around and other places were so rude and unreasonable with prices the Mattress Outlet was lovely and simple. I dont regret coming here at all. The prices and customer service is unbeatable and I am in love with my bed! I recommend it to everyone!

Mi
Review №49

Had a great experience. Steve helped me find a affordable bed. Thanks to him I got a better matress than the one before.

Li
Review №50

Highly recommend this store!! Saw adds on Facebook marketer and was in need of guest room mattress! They were quick to respond on marketer!! When I went to the store they were so helpful picking out a mattress and giving options and pricing!!Prices were very resonable! And delivery options was super flexible!!again highly recommend! We will Be back

La
Review №51

Great business that sells mattresses at very affordable (especially for students) prices. From reading this places reviews, I anticipated an honest and straightforward business with non pushy salespeople and thats exactly the kind of service I received. I highly recommend this store for anyone looking for a good quality mattress at a very reasonable price without the fuss.

Gh
Review №52

They are very kind and helpful. They usually give a good discount and suggest you buy the best one. I am totally satisfied with the quality so far.

Su
Review №53

Saw the great reviews and stopped here to get a mattress for my son. In and out in 15 minutes. Mattress was delivered within the hour! Great service and friendly people! Great prices too!

Ch
Review №54

Great price. The owner and his staff were very helpful to me and my daughter. The box spring and mattress were purchased and place in the car within minutes. Their prices beat the areas competition. Thank you.

Ma
Review №55

My son is a student at Va Tech. Andy and company were so great to work with. Mattresses are cheap AND good quality. They were over the top with delivery and my sons limited schedule. Thank you to all at the Mattress Outlet. You should give this small local business your business!

Ni
Review №56

Dakota was amazingly helpful and friendly! From the initial phone call to purchase and setting up delivery - perfect! Will definitely recommend MOB and all of their wonderful employees to anyone and everyone.

Do
Review №57

Outstanding service. in and out with a great price on full set. sales rep loaded and strapped them on top of my minivan...I highly recommend.

Ro
Review №58

This was an easy and pressure free shopping experience. Dakota was extremely helpful and helped me find a mattress that fit my budget well. Cant recommend these guys highly enough.

Mo
Review №59

The service was impeccable. The staff was very helpful and knowledgeable. The price we payed for a mattress was so cheap! Would recommend.

St
Review №60

Highly recommend Mattress Outlet of Blacksburg/Christiansburg. I called the store before opening time one morning and Steve the manager called back in 5 minutes. As I live 500 miles away and was ordering a mattress for my sophomore at Virginia Tech, I told him what I wanted and he had the mattress delivered within 3 hours of when I arrived in town. Price was reasonable, Steve & Andy are professional to deal with, and the mattress is great,

Ke
Review №61

Great experience. Was in and out of store in 10 minutes and had mattress delivered same day! Best prices and customer service Ive had.

Su
Review №62

Great place for quality mattresses for all range of price. Very helpful people running the store!

Fe
Review №63

I am glad that I find this place to buy my new mattress. Before I came here, I almost decided to buy a mattress at mattress warehouse. But once I got here, I found out the quality of mattress here was much better comparing to other stores on same price. The staffs here is also very friendly and helpful. I am an international student at VT, hence I cannot afford expensive mattress. They asked for my price range and provided me several options, which were all fair deals. Generally, great place for buying mattress. Glad that I no longer need to sleep on the floor :)

Br
Review №64

Great company!! Steve helped me pick out the best mattress for me for a great price and delivered the same day (even though it was Sunday!) would definitely recommend :)

Cy
Review №65

Great costumer service and got a great deal!

Br
Review №66

The store isnt very impressive on the inside or the outside, but what that means is that their prices are by far the best in the area. The service is excellent and their pricing is great. I wouldnt go to any other store for a mattress. They have what you need for superior comfort and unbeatable prices. The next closest store was about $150 more for the same product.If youre looking for a high-quality memory foam mattress as well, they have you covered with similar discounts compared to other stores. Expect to pay less here, get better service, and be able to afford a better bed than you planned on getting from anyone else.

Ma
Review №67

Great prices and great service! I got a queen size pillow top mattress with a frame for only $350. Delivery was same day and when I requested that the delivery time be moved up from what I originally requested they were able to do that so I had my new bed within two hours of purchasing it. Would definitley recommend this store for any VT students who are looking for a new bed.

Mo
Review №68

Very helpful and quick! Found exactly what I was looking for. Steve was great! Student discount was very generous and appreciated !

Aa
Review №69

I couldnt be happier with my purchase. I was in a bind to get a mattress quickly and Chaz provided great service. I was in and out in less than 30 minutes with a great mattress at a great price.

Pa
Review №70

Excellent service. Steve was quick to answer all my questions. I was in and out with the mattress set in 30 minutes. If I need another in the future, this is where I will be buying from.

Ki
Review №71

Chaz and Malcolm hooked me up, a poor VT grad student, with a great deal on a very comfortable and durable mattress set. I highly recommend this business for all of your mattress needs for a great price, very friendly service, and close to campus location. :)

Ma
Review №72

Awesome service and very helpful. I 100% recommend going here.

Am
Review №73

Great overall experience... excellent prices and customer service...same day delivery...I was in and out in under 20 mins AND stayed under budget!

Bo
Review №74

Amazing facility with extremely nice and professional employees. They asked what my price range was and helped me pick the one i liked best without any obnoxious attempts to get me to spend more. I only live 10 minutes away so delivery was free (the manager is really nice and hardworking)! The only negative is that the prices arent as amazing as they seem. They certainly are great mattresses but the ones they compare them to are similar, not the same. That being said, I feel I got a amazing deal. Anyone within a two hour drive should definitely shop here; this is also the ideal Mattress store for those getting an VT apartment!

Me
Review №75

Great customer service. Staff was extremely patient and helpful in helping me make a decision.

An
Review №76

Yeah--this is the best place. The basic spring queen mattress you get here is 100 dollars more everywhere else. Great service -- no bull crap salesman stuff. Steve only charged $30 for delivery.

W
Review №77

I have great experience here. Get everything done so quickly! Staff are really friendly.

Su
Review №78

Needed a new mattress for my daughters apartment at Radford. Called ahead to check stock and hours of business before we made the 4 hours trip. Impressed just by the kindness on the original call. Made the trip and was more impressed by the same guy who took our call (so sorry I didnt get his name) and by Chris who helped us make our purchase and loaded our truck. Their prices cannot be beat and the customer service we received is bringing us back. They have a store in Winchester VA which is closer to me and Il drive the hour there just to give them my business. My best friend that came with us to help with the move is also making a purchase from them. These guys are great!

Mi
Review №79

Came here because it had good reviews, was not disappointed. Believe the hype, the prices are amazing and the service is both fast and friendly. I definitely recommend this to anyone who needs a mattress in town!

Br
Review №80

Amazing experience that made looking for a mattress quick, easy and hassle-free. Same day delivery worked wonders and the people working there are great to talk with.

Ka
Review №81

Couldnt recommend this place enough! Got a twin mattress, boxspring, and delivery (the next day) for 280. Which beats Amazon. Really pleased, and great service from this one guy that mans the desk who was incredibly helpful and to the point.

Ro
Review №82

Found this store from this site and so glad we did. All the reviews are correct. We live in Fredericksburg, VA and needed a full mattress set for our grandson a student at VT and moving into an apartment. Steve the manager made a hectic moving day so easy. We were able to complete our transaction over the phone and everything was ready the next day when we showed up. Grandson loves the mattress and Steve and his crew did a fantastic job of securing the mattress on the top of our car. They really know how to tie it down correctly. My husband is hard to please so thank you again Steve and also thanks to your crew!

Br
Review №83

This was our first time purchasing a mattress. Ours was outdated and no longer comfortable. Went here, as our first stop, just to look around and get a feel for what we wanted -- walked out with a mattress we love! Chaz did a phenomenal job, and he was very patient with us bouncing from bed to bed. Cant wait for it to arrive!! HIGHLY RECOMMENDED.

Ch
Review №84

Great place and service. Steve was really helpful and great. He was knowledged and assisted me with everything.

Cl
Review №85

We shopped around getting quotes from most of the mattress stores in the area and no place compared to the deals in this store. Answered all our annoying questions as we dont know the first thing about buying a mattress. We came in later in the evening, but our mattress was delivered first thing the next morning. Overall 5 stars for making the whole buying a mattress ordeal easy and painless.

Ju
Review №86

We had a great experience here! Excellent customer service, especially with Steve, he really helped make the whole process easier!

Ni
Review №87

I stopped by this place, after pricing sets at a few other places, because I had read the good reviews. Turns out the other people were absolutely right! I had the pleasure of meeting Steve when I stopped by, he gave me a deal on a Queen sized pillow-top set that NO ONE around could come ANYWHERE close to even matching (let-alone beating). When I arrived to pick it up, a few days later, Steve remembered me and the set that I was there to get. He helped me loaded it on my truck, and even showed me an awesome way to tie the rope so that there was no way it could come loose.If you are looking to buy a bed set, there is ABSOLUTELY no where else you should go. No one around can beat their prices, service, friendliness, etc., dont even waste your time!

Su
Review №88

Place had great customer service and excellent quality products with fantastic prices plus Same day delivery.

Jo
Review №89

The salesperson answered our questions and helped us find what we wanted without pressuring us. We ended up with a comfortable mattress and a good price. The price for a frame and delivery was also quite reasonable.

Da
Review №90

Very nice service and prices.

Je
Review №91

Truly amazing place great service very knowledgeable staff friendly and not pushy. Very very very reasonable prices and great options I couldnt recommend this place enough.

Al
Review №92

Great buying experience! Walked in, was helped immediately, got an amazing deal and delivered right after purchasing!

Me
Review №93

Awesome experience- in an out in 10 mins with exactly what I needed. Great deal!

St
Review №94

Friendly, quick, easy service. Great place to find a mattress before moving in.

Sa
Review №95

Fantastic place to buy your mattress from, high quality and reasonable price. Highly recommend!

Am
Review №96

Would most definitely recommend this store!! Steve was our sales person and we didn’t feel rushed or pressured!!! Would definitely recommend and buy from again!!! A+

Ly
Review №97

Wonderful customer service and helpful employees, the atmosphere was very positive too...oh, and they have the best prices in the NRV!

St
Review №98

A pleasure doing business here. Malcolm was very helpful. Would recommend!

Mu
Review №99

Just bought the perfect mattress today and the customer service they provided was outstanding! Mattress Outlet is the number 1 mattress store arpund and Chaz the salesman has provided me the best service possible! I highly recommend!

Br
Review №100

Very nice people and great customer serviceGreat pricing

Information
4 Photos
100 Comments
4.9 Rating
  • Address:3345 N Franklin St, Christiansburg, VA 24073, United States
  • Site:http://mattoutlet.com/locations/mattress-outlets-of-virginia/new-river-valley-roanoke/mattress-outlet-of-blacksburg-christiansburg/
  • Phone:+1 540-260-9091
Categories
  • Mattress store
  • Furniture store
  • Furniture wholesaler
  • Wholesaler
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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