Awesome place for all your Automotive parts..
Fast, friendly service. Great job
Good place, and good product availability.
They had an odd ball part in stock that no one else had.
For the third time, on a weekend they had the parts I needed IN STOCK in the store. All the other Auto Parts guys within a 50 mile radius did not have what I needed IN STOCK. The parts where of high quality and the price was right. Now I always check Advance online first for what I need.
Wide selection of parts and other accessories. everything appeared to be in stock. prices were reasonable and generally competitive with other automobile parts stores. staff was very inattentive and too busy having conversation among themselves to acknowledge that there was even a customer in the store let alone ask if there was anything that they can help with. What took me 10 minutes to figure out they didnt carry, could have been found much quicker had someone would have just asked if I needed help with anything.
Employees are very rude at the Cleburne store
The prices are fair and the staff are very friendly and helpful
Always helps me find the right parts I need at the best prices
Customer service is awful. They need to pay attention to the customers in the store and stop standing behind the counter. I was the only one in the store and I couldnt get them to come out and help me find what I needed.
Helpful and courteous.
Because of the prices are not as high
Good price on some things little high on others but thats like any Auto parts house just best to shop around for the best deal
Very helpful and nice
They will take your car battery for free
These guys are great i love to order online. There have been some minor issues but nothing the staff was not able to fix. This goes a long way in my book.
Had what I was looking for at a good price.
The manager David is awesome. Very professional, knowledgeable, and helpful. I had an issue and he quickly resolved it for me. Thank you for the great customer service !
Under staffed... bought part spent 2 hours getting it on only to find out it was defective. Called the store stated they had another in stock. Got there and not in stock has to be ordered. Then couldnt get a cash refund. Had to be put back on the debit card. last time I walk into that store!
Robert was a very knowledgeable person. New to computers but very knowledgeable when it came to vehicles. The female manager was super awesome (I didnt get her name)
Great service today from these guys!! Went for a battery and they put it in and offered to install wiper blades I also bought.
The Cleburne Advance Auto Parts has been more than helpful to me in the last few weeks, Im a new customer to them and usually go to Granbury but after the awesome service they have given to me Im now a regular customer to them. If youre having trouble finding an odd or weird part give them a call you would be surprised at what they have in stock, the manager is willing to step in and help as well like he did for me, I forget his name but the Hispanic cashier is awesome he went out of his way to help me and my wife, they were very down to earth and the store just has a good atmosphere, I highly recommend this branch
They were Nice, Caring, Friendly, My husbands been really sick, the employees got him a stool, bought my husband & me drinks I was trying to pay & they wouldnt let me they took the money out of there own pocket!! Really took the time to help me & my husband find the part we needed.
Very good place to get.parts at a real good price,friendly workers & knowledge of auto parts.
Great place. The workers there actually help you unlike other auto parts stores.
Ordered online for pick up in store. Everything was ready when we got there. Very convenient, thanks Advance Auto Parts!
This was probably the funniest time Ive ever had in an auto part store. Kendall is fantastic and just for her helpfulness and personality will be the reason I drive 30+miles to this store, passing up OReillys and Autozone along the way!
Loved it
I was impressed by the friendly staff. Very helpful and had the products my husband called in ready for pickup!
1st impression matters. Wow, NOT will be going back. Im a female that grew up in the auto parts world. A blonde female learning on counter, talking loudly about her hair color while the cashier was having computer issues & she didnt come to help while cashier struggled with computer. One elderly gentleman about to deliver parts was the savior of the store. Greeted us, talked to us while cashier tried to deal with computer. Customer Service he has. He should be on front counter.
Excellent service. Wonderful staff. Friendly management.
Person nd 5 customers
Guys where rude and didnt have a clue what they where talking about
Smart employees and great service!
The Cleburne store has very nice employees, despite my slight frustration with them for forgetting to pick up my order. The motorcycle ride to the Burleson store to pick up my item made it all well.
This door needs more knowledgeable country help. Not someone who can push buttons on a computer.
Nice clean store most of the people up there are helpful
Got new wipers and they installed. Very pleasant experience.
Excellent customer service,goes above and beyond what Is required
Great service friendly staff
Twice as expensive then anywhere else, the girl working there didnt want to get dirty by looking at a car part. Ummm hello find another job car parts tend to be greasy and dirty.
The manager was knowledgeable, and she was very interested in what my problem was and how to fix it!! I will be coming back to this store again!
They had exactly what I needed. Quick and friendly service.
Awesome parts store
Love this place. Everyone is awesome!!
To HIGH!
Not a place to get your parts. If want to be over charged or given a used part for a new part go ahead.
Ask for a specific party then they bring some off brand
Could not get the right parts they didnt have it
Customer service was below expectations. Not a pleasant experience.
Called on a part and they stated it was in stock and when I got to the store it was a special order part.... and I thought AutoZone was bad...
Best place for parts
Great national franchise! Ask for your military discount of 10% !
The store new but nobody seems to know much about the place.
They probably have what youre looking for....if they dont, theyll order it
Staff is very knowledgeable and helpful
Usually good and helpful
This place surprised me,many times now,these guys have had a part when the competitors couldnt help/or attain the part* a little more pricey,but...you get what-you know the rest* lol
Thank you Chris for all of your help!!!
Nice People
Great people
Quality service
Good with the costumer
Blah
Ok
Great
Very clean and organized. Good customer service.
The truth was that when I visited him, the staff who attended me did not know how to help me with the auto part I needed, I hope and improve that, more trained personnel is what they need