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Discount Tire
16407 FL-50, Clermont, FL 34711, United States
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Discount Tire
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RC
Review №1

Tire blew out on my trailer, they were closed and still got me back on the road. Excellent customer service Jaison and Ray are awesome.

Sh
Review №2

Update: I had left a 5 star review before, and now Im back 3 years later to the same location. Service has gotten even better. They take care of both my car and my wifes car. They even remembered that we had dogs, and that made for a very personal experience.They took me in timely, were very courteous, treated us with a lot of respect. Great prices, great service. This is how a business should be run! Special thanks to Raun.

Ji
Review №3

I had to give it one star to get to this would have been zero if I could. I have been a loyal Life Time Discount Tire customer over 30 years. This was the first time I have ever had to make an appointment online because over the phone they would not make it. When I got there they told me I had no such an appointment and because it was only a tire balance and rotation I sat for an hour past my appointment time. They took cars in after my arrival I think because it was money. I will never use Discount Tire again for anything but my warranties that I already have.

ch
Review №4

I’ve been a customer of discount tire for over 15 years. No matter what state I’m in they have always taken great care of me.Shoutout to the manager William at this location for going above and beyond to make sure my family stays safe on the road. Thank you William!

Er
Review №5

I had a flat tire that Raun helped me with, and did a phenomenal job with it all! He made sure I was well taken care of and the service was super quick. Great experience, would highly recommend anyone coming here if they need any tire work done!

na
Review №6

Great friendly service for all your tire needs. Thank you for making my day better. Very happy. I will return again.

Jo
Review №7

Quick and friendly service. Website is easy to make an appointment and definitely speeds up the process, which I recommend doing if possible. Will come back again.

Bo
Review №8

They didnt actually fix anything but they spent a lot of time finding the problem and then wouldnt charge me for the time they spent. A good place and great staff! I highly recommend them.

An
Review №9

Great service! Patched a tire for my Ranger.

Se
Review №10

This morning I woke up to a flat tire. They didnt have any appointments available so I just showed up when they opened. They had me in and out in 35 minutes. Their prices are always the best and they move fast. I dont ever go anywhere else for my tire needs.

Ja
Review №11

Best prices around. Helpful service advisors. Replaced 4 tires in just under an hour. The only reason I didnt give 5 stars was that even though my service was scheduled by appointment, my car sat untouched in the lot for 50 minutes before work began. Ive purchased tires there before and have never been disappointed. I would recommend this business.

Ge
Review №12

Discount tire ends up getting my business 90% of the time.They have pretty good customer service, the prices are competitive, sometimes not always the lowest. Overall a pretty good company.

Na
Review №13

Very helpful. They did a complete air pressure check of my tires. Appreciate the professional service to keep me safe on the roads.

Em
Review №14

Great service! Snow has a great attention to detail and customer service skills. He helped me on two different occasions and service was outstanding. The next time I buy tires, Ill buy from him directly if he is still there. All the staff did a great job and very friendly. Definitely recommend 👌

Bo
Review №15

Absolutely horrible! I had a flat tire, dont know why it went flat but I was in heavy traffic and asked Google to get me to the closet tire store and ended up there. It is a Saturday and it was busy. I arrived there just before 1:30 pm and the guy who gladly took my credit card tells me it will be 4:45pm before they can get me outta there. I have a flat tire, no coice but to wait it out. I asked him if there was a vending machine where I could get a drink and he tells me there a store on the corner. I walk over and buy a cold drink, return to DT and settle in for my Saturday adventure at the tire store. As I am waiting two guys walk up to the counter and ask where they can get a drink, guess what....they were handed two bottles of water. People came in after me and left before me. I guess service for older women isnt important. I will never go back there!!! And will share my story with everyone I know, its already been posted to my Facebook page....Update after sending an email to corporate, I received a call from the branch manager apologizing.for this experience.

st
Review №16

Great place for tires and the attention is awesome. In and out at a very reasonable time. Great prices. Thank you for your help guys.

Tr
Review №17

Would highly recommend! Snow and Rick were very helpful setting up the perfect tires for a new set of wheels I purchased. Both took the time to run through the different options with me to find the ideal setup. Once I decided on the tires, they had them into the shop and mounted the following morning. Knowledgeable staff and fast service.

Ar
Review №18

Got my wheels from here Staff helped me a lot finding the right size tire for my truck :)

El
Review №19

Fast and easy place to get tires. They have a knowledgeable and friendly staff.

Pe
Review №20

The staff is very professional and knowledgeable of their job! I highly recommend this location!

Be
Review №21

They are always great. Great customer service, great tire service. They got me in and out an hour less than quoted! I always recommend Discount Tire!

Re
Review №22

When I found I had low tire pressure, I searched for a place to take my vehicle. Discount Tire came up as near to my home so at 5:00 p.m. on a Monday, I drove to their facility. The place was packed and one of the managers said they would see if they could repair the tire as there was a screw in it. However, they were backed up and wouldn’t be closing until they finished all the cars. We were number 29 in line. The employees are amazing and they are so friendly to each other and the customer. Before we left, they found another screw in a different tire . . . When I buy my tires, I will not go anywhere else!

Ca
Review №23

I am being extremely kind giving this business one star. I was treated like trash by entire staff, including management. I have a warranty for services that was flat out refused. I was forced to pay for services I did not ask for. Went in for a check engine light and was forced to pay for additional services. Also, they never even addressed the check engine light! The man who manages should be fired immediately. He made fun of me and my predicament in front of all staff and every customer in the building during my entire visit. Avoid this location at all costs. It is 100% worth it to drive to the Orlando instead. You will avoid being laughed at and robbed simultaneously. Do not trust anyone at this location. I get much better service at Walmart, and that says it all.

Co
Review №24

Great to work with these guys! Got us in to get new tires on our 37 foot trailer.

Ju
Review №25

Ruon was amazing and took care of ur informing me all throughout our stop there . Thank you so much for getting us back on the road

We
Review №26

Fantastic experience using Discount Tire. Went to replace two tires and they gave a great recommendation on Road Hugger GT (their own tire brand) tires. They discovered 3 of the stock tires I had went bad and gave me credit for them. Extremely helpful, fast and accommodating staff with great service!

Da
Review №27

Prices were good except for $20. Per Tire installation fee. Im in a tire store. The price should include installation. McDonalds doesnt charge extra for cooking their food and assembling the hamburger!!

Re
Review №28

They are always providing the kind of service you expect. Thanks Shawn and your crew.

Sh
Review №29

This is the second time we went here and both times were above and beyond a wonderful experience. We will definitely be back when the time comes for new tires and truly appreciate this business and how friendly and customer oriented they are. I feel like that is hard to come by now. I have and will continue to recommend Discount Tire to all of our friends and family.

Di
Review №30

They were awesome I have a nail in my tire that didnt require a new tire and they fixed it for free

De
Review №31

Awesome place employees are very professional.

Lo
Review №32

Had my Jeep Wrangler in to get some new wheels and bigger tires recently. Shawn worked with me to get the right wheel offset and the bigger tires that I wanted. Shawn and Marshall both made sure there were no clearance issues when the new tires were mounted and they made sure I was happy with the purchase. Extremely happy with my purchase and the outstanding service from Shawn and his team! Wouldnt think of going anywhere else.Update Dec 2018: I wanted to get some new wheels for our Macan so I went over to Discount Tire in Clermont. Shawn helped me out with selecting the best wheel and tire package to give the Macan an aggressive factory appearance. These wheels change the entire look of the car and we couldnt be happier. Great service from Shawn and his team as always. Worth the drive from Orlando down to Clermont.

St
Review №33

They are always extremely helpful and explain everything before they even start

Aa
Review №34

I have nothing but good things to say about this place. Brought my car in to see about some tire repairs. They said it could not be repaired but provided a detailed explanation as to why. When I asked about a higher end brand of tire for a replacement, they said the cheaper version would be better for my vehicle, which just goes to show that they genuinely car about your needs, and not making extra money.

Br
Review №35

Great group. From management to the staff, they are top notch. They got me in same day and were knowledgable and courteous. They did a full tire rotation on my dually. Full unmount, rotate, remount and balance. I have $pricey$ wheels and they were careful and got it done right. Highly recommended!

St
Review №36

Go inside for a tire patch. Stated it couldnt be patched. High pressure sales tactics to replace all tires. Then they refused to provide a receipt. Called and left a message, still no receipt. Wouldnt recommend this shop.

Tr
Review №37

They did a great job on the F250 that we have

Ro
Review №38

Great service [..like always]. I didnt have an appointment and they were really busy, yet they replaced my tire and had me back on the road in no time. I appreciated that all of the employees I saw or came in contact with, were wearing masks and practicing safe distancing.

Ba
Review №39

I had my tires rotated & balanced on Tuesday, August 25 at the Clermont, FL store. I bought a set there about 2 years ago and have had one flat repair and 3 rotations since then. It hasn’t cost me an extra cent either. I never have to wait more than 60 minutes from my appointment. My tech was Jared (I think that’s his name) and he was great at going an extra mile for me. He made sure the work was done quickly plus he checked my spare to verify it was aired up too. Thanks, guys!

ja
Review №40

Had appointment at 9am was out the door by 9:25am with 2 new tires and a rotation. Service was amazing. There was a guy outside as I pulled up for the appointment to take my info. Crazy good service. Will be back for sure and highly recommend.

Br
Review №41

Short staffed today. Took + 4 hours to repair one tire. No appointment, I walked in. My other tires received a lil service too, which I didnt ask for. So thank you.

Do
Review №42

The best place in the area to get your tires and/or tire work done! A BIG THANK YOU TO NICK D. & OWEN for your help with my tire issues today. Saved me money and were great technicians! Super fast & knowledgeable at their job! Overall the staff is 5 star and above. Straight forward and honest place. Highly recommended! Thank you again!

Wh
Review №43

My agent Snow was terrific and I was in and out within an hour. Staff was helpful and friendly. I will purchase new tires when the time comes.

An
Review №44

Ron thank you for your service, but more than that, thank you for your kind words fue to what was going on with my mom at the hospital. God bless you 🙏😇🙏

RI
Review №45

They are excellent! Second time here and very pleased. Highly recommend these guys.

Bi
Review №46

The visit was awesome and the Personnel were awesome and took very good care of my old wheels and the new Wheels being put on !!

RO
Review №47

I dropped my car off at noon to get a tire checked out Because it constantly leaks air (tires I purchased from Discount tire) I have 5 kids I transport in my veh. So yes I need to make sure I’m not stranded and can’t get to my destination. whenever we come in to purchase tires no problem in and out. now that I have an issue my car has been sitting for 6hrs it now 6:11pm and my car has not been checked out or even moved from where I left it. Why do you sell warranty if you don’t plan to take care of your customers. In the message I received to check my progress said I dropped off at 4:05pm I asked Shawn why and he quickly change the subject to we are running a bit behind but we will get you in. It’s 6pm and I have had to make arrangements for my kids n still my car sits.Raun was very nice and listen to me vent because the main issue is communication. If I would have been told we are slammed bring it tomorrow that wasn’t a problem.

Jo
Review №48

Professional, efficient and did exactly what they said they would do. That is rare these days. Its now my new tire place.

fr
Review №49

Theyve always done me right, and this time is no exception. They always do their job and with a smile.

Li
Review №50

The worst experience ever and the sad part is that I am a repeat customer. Two months ago I purchased a full set if tires (4) on my personal car and before that two front tires for my moms car, which is the vehicle that I was driving as is more comfortable for my mom. My mom just had neck surgery and we live in Clermont and was on my way to pick up my daughter from school in Ocala when I notice that her vehicle had a flat tire. My car was in Apopka being worked on.CLERMONT LOCATION (9:40am)I called first to ask if they can take care of a flat tire and said no over the telephone. So I decided to show up in person at 11:30am.Since they didnt have anyone outside to check me in, I went inside the store where it was full of people. This was odd to me, cause Apopka follows the COVID-19 rules.Clermont location (OSCAR) refused to even consider working me in for my flat tire, then he sent me away to another shop and stated that they were just too busy working on Labor Day sales and if I stayed there waiting it would be more like three, four or more hours to wait...not knowing they close at 6:00pm. Note I was here at 11:30am.APOPKA LOCATION (11:58am)Following this incident, I decided to call the Apopka location where I purchased my set of wheels, plus my moms two front wheels. Note that I called after being shushed away from the Clermont location.Apopka location (JOSÉ) said he could work me in at 2:15pm, mind you that it was great, but I had to be in Ocala around that time to pick up my daughter from school. I cant be late for picks-up or EX wouldve taken my weekend away from me. José offered me more times, but I would still be in Ocala. He was nice, polite and professional. I was able to look at appointment times online for the rest of the day and Saturday. So, I decided to book an appointment online for Saturday at 10:00am.At no available option, I decided to fill moms tire with much air as it could put on her tire. The air machine only made it to 32. Then I kept praying that the tire would not blow up on our way to pick up my daughter in Ocala. Let me see if they have a store in Ocala. Yes, I said they can be my salvation.OCALA LOCATION (2:33pm)I called first to ask if they can take care of a flat tire. Theyre answering machine loops around about five times before anyone picks up. Todd answers me over the telephone and said no way they can help me with a flat tire today. So I look for online appointments and they still had an availability for 5:00pm, which I booked right away.3:05pm Arrived at my daughters school and finally at 3:12pm she was picked up. Decided to get everyone lunch as our usual routine on Fridays and head over to Discount Tire.Since they didnt have anyone outside to check me in, I went inside the store where it was full of people. Again, another store not following COVID-19 rules like Apopka store.Arrived at 4:05pm and the next available guy was non other than Todd. I said I am here to get my flat tire fixed. He then did his speech about selling tires. I said to Todd. I spoke with you over the telephone and you told me you could help me if I waited, but the thing is I made an online appointment for 5:00pm, but I am here an hour earlier with my mom and daughter and I just need the flat fixed, so I can be on my way back to Clermont. Todds answer was Ohhhh, you were able to get one of those online appointments. Good for you. Todd went ahead an tried to sell me the store cause theyre focus was selling tires during Labor day. I told Todd, I know youre trying to sell me tires, but I dont have the means to buy anything at the moment. I just need the left tire fixed, so I can be on my way home. Todd printed the slip and said to go wait in my car and theyll have someone come and get me. I ledt the store crying for the way he treated me. 5:15pm rolls around and I am furious. All of three of us making us wait for so long while they attend to everyone thats coming in to get free air checks. As I was calling the store someone showed up at my window. Tire fixed my with damages at 6:00pm.

Jo
Review №51

Don’t leave anything valuable in your car!!! They do not lock the cars after work is done. I asked about it and the guy said they don’t lock the cars but assured me that he is always watching the parking lot. If you believe that, don’t worry about it. If you are looking for a place to go through other people’s cars, this the the place for you! No security cameras or anyone actually watching the lot. Other than that, They have good prices on tires and friendly service.

br
Review №52

Great service, very professional and helpful. Travis T. is one of the best in the business and really knows his tires. I would recommend this Discount Tire location to anyone. Excellent Work!

Br
Review №53

Super nice folks from the jump street. I paid online and scheduled my appointment online. Got to my appointment 10 mins early and Oscar was right there to help as soon as I got out of my car. Super nice friendly and very respectful. Overall happy. Thanks

Ku
Review №54

They do good. Its a tire place so time and price is key. They stay organized and very professional. Been going for years.

Ta
Review №55

Called looking for a tire, they didn’t have it in stock.I need the tire today. So I told the guy, hey I actually need it for today but thanks anyways.Before I could finish anyways the guy just hung up on me.This may be petty but I was very polite and then the guy just hangs up on me? Cant let me finish my sentence and say ok have a good day?Super rude, kinda stuck with me so I had to share .Hopefully they are a lot nicer in person.The guys name was Snow. So hey snow next time just take a few seconds and treat people like humans that wasn’t necessary.

Le
Review №56

20 yrs of being a loyal customer with many cars and trucks over the years. And have ordered a few custom made sets of rims. Worse service Ive ever got. Only Rick Watson saved me from going to another tire chain.

Ry
Review №57

Fast and friendly customer service. Not too pricey on new tires. Good job folks.

Ki
Review №58

Time management seems to be a huge issue for these guys!!

Li
Review №59

They took my car in very quickly serviced it and I was out in no time. The customer service representatives very nice and knowledgeable.

Ci
Review №60

This us the best tire place ever! The customer service is awesome every time! We have been to differen one from one coast to another! Keep up the good work!

Ke
Review №61

Very fast and efficient, super nice staff that dont make you feel like you are interrupting their day, and are willing to take all the time needed to answer any question you have. I ordered the tires online, sceduled the appt and then received a reminder call the day before my appt folliwed by an email. No matter where I live, I will definately come back to this store to buy my tires.

Ch
Review №62

Very good. They fixed my tire without coming into my car. Thank you for the pandemic-friendly service.

Er
Review №63

Good prices great service. I ordered wheels from them they got them in 4 days instead of 7. The people is very friendly.

Do
Review №64

One of the most professional stores I have ever been in, and I’ve been in many. Outstanding service and this store must be run by an outstanding manager. Staff looked very sharp and professional, store was impeccably clean and orderly, and even the shop was in tip-top shape. Very impressed, especially for a tire shop. Great job, guys. Thank you!

Ak
Review №65

If I had to describe what an ideal customer service is, look no further than this Discount Tire branch in Clermont, FL. I really want to appreciate and thank Raun and the guys, for going out of their way, to make sure all my problems relating to my tires are resolved. And I was surprised by the quick express service I had today. I wish I was able to give a 10 out 10 rating instead of a 5 out of 5, but either way, these guys earned it!

Pa
Review №66

Good experience. Came outside to determine our needs. Had us ready to go in 30 minutes didnt push a higher grade than we requested.

Mr
Review №67

Fantastic & professional service!

ha
Review №68

Nice shop but the only thing lacking is aligner. For wheel alignment one needs to go another place

St
Review №69

This place has not been the same ever since Cesar left . I know it has been years now ; I still try to give discount tire in Clermont an opportunity so they can still have my business . They failed once again the disrespect is unreal they are not professional at all!

No
Review №70

Excellent service like always

Ha
Review №71

Always great service

Al
Review №72

Scheduled an appointment, got in and was done in under an hour. Super professional team, extra friendly. Highly recommended

Ma
Review №73

I dealt with Sean Snow, they wouldn’t put the tires on I wanted. They ended up putting a smaller set of tires, that cost more. We fought every step of the way. When I got there he treated me like a child. When I got my truck the tires were overinflated for what I used them for. The front tire psi was 65 and the rear was 75psi. That is great if I am towing but I do not tow at all so I have no need to have a high load index in the rear or front. Overall worst experience I had there

Ry
Review №74

Don’t go anywhere else. Simply, the best !

Al
Review №75

They told me it would be hours just to air up a tire ... Tires plus just down the street help out.. just plain lazy

An
Review №76

Tires at s good price but the best thing is they take care off you for the life of those tires

sa
Review №77

I bought new Perelli tires for my BMW about 8 months ago. My wife was driving and got a screw in one of my tires so I Stopped to get it out and patched on my way to work and they told me it would be 3 hours before they can get to it. It was an emergency because it was going flat. And they weren’t busy. I’ll never buy tires there again.

Cr
Review №78

This is the best place to buy tires and rims! Derrick is honest sincere and knows more about tires and rims than anyone I have met. He goes out of his way to help customers and no matter how busy and crazy it is he is happy calm and helpful.

Na
Review №79

Great experience! Efficient, professional and they know what they are doing.

Ca
Review №80

We needed to rotate our tires and were hesitant because of exposure to COVID 19. The staff went above and beyond to accommodate us. Masks were worn, we didnt leave the vehicle and they rotated the tires in 20 minutes! A big thanks to all the courteous staff. 👍 We will be recommending Discount Tires to all our friends and family!

Mi
Review №81

Great experience getting 4 tires today. service was done quickly and efficiently. Very happy with my first trip to Discount Tire today.

ch
Review №82

Over the past few years the staff has really gone downhill. They have became fairly rude and quick to cancel any and all warranties for no reasons then try to force you to buy a new tire when it is not necessary just to up their sales. After doing it to the third different car that I have bought tires from them for. Ive decided to never go back . Highly recommend going to any other tire shop. After being a loyal costumer for around 3 years I will never shop here again

Mo
Review №83

Wonderfully efficient and great customer service!

Co
Review №84

Have been using them to handle my tires for 30 years. Love this company and always great customer service.

Co
Review №85

The entire staff was extremely helpful and courteous, especially Raun. Will definitely use them again!

Yv
Review №86

BEST PLACE to get all your auto repairs done. HANDS DOWN!!! Support our local businesses. I have Always had great service AND customer service!! Thank you!!!!

Sc
Review №87

I bought 12 tires in about 3 months for my rv and dually. Good prices and service until I was filling my tires on my dually the day before a trip and found out they put a cap on one of the inner tire valve stem and put a cheap plastic extension one the other which my air chuck wouldnt fill it with air. The truck came with dealer valve extentions about an 1 1/2 long. I went to Discount Tire and the Asst. Manager said it would be a few hours before they could do anything. Well I couldnt stick around for that doing last minute preps for a trip. You would think a returning customer would get a little bit better service. I went and bought 2 valve extensions and I stalled myself.

Ma
Review №88

The moment you walk in the door you feel welcomed. The place is very clean and roomy. The sales staff is very knowledgeable and helpful. And this particular technician, Hunter, was very smooth and efficient while working on my car. And you can see your car being worked on while you are waiting. And I must add they have very clean bathrooms!!!

Br
Review №89

Great service took care of my flat and made sure my spare tire was placed secure under my truck so I didn’t have to do it. That did it for me I really appreciate the service here !!!

Ch
Review №90

As always they did a great job. Im a pain when I go in with somewhat expensive rims and theyre always careful. Would, and do, highly recommend 👌

Gr
Review №91

Very kind people!!! Service is fast and reliable!!! Thanks very much.

Ba
Review №92

Great service! Just show up to the air pressure check and they take care of me right away. Great experience over all. 100% recommend.

Do
Review №93

Always quick and friendly. Get all vehicles tires here

ro
Review №94

Very nice and helpful good timing to finish on time

Jo
Review №95

Just want to warn everyone, DON’T be late for your appointment. They don’t care.

cl
Review №96

First I bought my tires from this store. I came in for a flat repair. I was told I would have to wait 2 hours for a flat repair. I waited they told me my tire was un repairable. No problem i have road hazard. They dont have my tire in stock so they put my spare on the truck and they kept my rim with flat so thwy could mount the tire when it came i. They told me it would be Tues afternoon or weds. Fine. They call me weds they have my tire when can I come i said around 3 or 330. I arrive at 330 they then tell me I will have to wait until 5 15 before they will be done. They had not even mounted on my rim. I told them mount it i will do the rest myself. If you want fast service stay away. Most places when I get a trailer tire flat get me in and out. This place is a joke. I watched the guy balancing my tire drop my chrome rim on its face off the machine onto the metal lift.

Ra
Review №97

Good place. Long wait because they are busy. Polite people though.

Jo
Review №98

The team has helped us out with all our vehicles.

Ra
Review №99

I want to say thank you to Raun. My husband and I had been having a bit of a stressful day and an unforeseen hole in my tire was not helping the day. Raun greeted me in a friendly manner and even though I’m sure I came off a bit frustrated, he personally saw to it that the tire was able to get placed back on my car after being patched very quickly and rectify the situation immediately. I greatly appreciate it the understanding and amazing service.

el
Review №100

They are always so courteous, friendly and keep an orderly/clean waiting area with a mini fridge, coffee, magazines, very comfortable chairs and the ac is always keeping one nice and cool!

Information
67 Photos
100 Comments
4.6 Rating
  • Address:16407 FL-50, Clermont, FL 34711, United States
  • Site:https://discounttire.com/store/fl/clermont/s/1689?y_source=1_NjI3NTY1LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 407-654-0415
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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