user
GameStop
230 W Huron Rd #72, Cleveland, OH 44113, United States
Appearance
GameStop
Comments
Ra
Review №1

I got my Uncharted: Lost Legacy from this store. They have a good collection of new and used games for different consoles. Their service was good.

Ha
Review №2

Small but really good culture among the work staff. You really get the feel that they are trying to help you and not just sell you whatever Gamestop wants people to buy.

Ma
Review №3

Terrible GameStop the one guy that works there was so disrespectful to me. I demand everyone not to support this store.

Cl
Review №4

Great service. thank for all you guys help!

Ti
Review №5

I usually find employees at GameStop very knowledgeable. Unfortunately this one I cant say the same for. First time I went to this location they sold me the wrong headset for my controller after telling them which one I needed. On a separate occasion I literally had to call GS customer service while standing in the store to find out if a game was backwards compatible with Xbox 360 & the new Xbox because neither one of the 2 employees knew. I go to a different GS now.

Th
Review №6

They closed at 4:30 and not at 5. Associate told us to leave.

Ch
Review №7

The employees are very nice and friendly. Great customer service and will help you answer any questions you may have.

Ar
Review №8

Its pretty decent most of the time they just dont answer the phone often

Do
Review №9

I always go to Gamestop for my games. 95% of the time they have the lowest prices new and used. But I mainly shop Gamestop for their outstanding customer service. Every since day 1 Ive been going there way back when it was E B Games and all the other names... Every single experience has been outstanding. The employees make u feel like family each time. I rarely go to Tower City Gamestop, but he made me feel like Ive been shopping there for years.

ma
Review №10

Well they could have more of a selection. Other than that its a great place for people living downtown to get there gaming on!

Pr
Review №11

Not many used games.

Ja
Review №12

Small store, can get easily crowded. Staff is for the most part helpful, prices and deals are what youd expect from any other retail game store. It works if you dont feel like ordering physical copies online and waiting for delivery.

Co
Review №13

Excellent place to buy games, trade, and sell. Select stores buy your old Android or iPhone as long as its in great condition

de
Review №14

One of the few good gamestops around in the Cleveland area the staff is pretty good at not trying to push you into a used product over a new one.

pa
Review №15

Great service and of course great selection will be coming back when I have free money

Bi
Review №16

They gave me two free snubble cards and 2 free posters

Je
Review №17

I hate that they dont give you a good deal when you come to trade in games if I paid $30 for my game why would you give me $2 for it thats like an insult and you have so many old and scratched up games therewas not one scratch on imy games and I included the case for all three and it was a total three why would you offer me 1. 75 for good graded Games 3 total

An
Review №18

New Red Xbox 1 Remote

na
Review №19

Staff are great, kind and helpful and very cheerful. Ive made this gamestop my home gamestop and my one stop shop for games and various other collectibles.

Tr
Review №20

Not very good customer service didnt have the product I wanted to purchase due to the pandemic and chaos of negative protesters.

Ca
Review №21

Prices were good. Service was excellent. Found items that I wanted.

Va
Review №22

Excellent customer service

Ko
Review №23

A little slow and compact indoor location. However the staff is always working, talking, helping, etc and the inventory seems to be the same as other typically locations

Am
Review №24

Would give 0 stars if i could. This gamestop is not good for Funko Pops, whenever they get a chase pop in its always reserved for an employee, or is saved for a employee, they never see the shelf, that is very unfair, just thought I would let every one know not to waste your time going there looking for chases because you will not find one.

Je
Review №25

Very small store but conveniently located. Not the best deals. Staff varies.

Pa
Review №26

Good. Hoping I didnt have to give full price for Dark Souls Remastered but oh well. Selection okay.

Ja
Review №27

I would give them 0 if I could. Dont ever get a pre owned game for them.. i got madden 16 and never even got to play it once because it keeps freezing

Na
Review №28

I recommend this one very much, they are comic and of course they are making the video games and the players up to date on any and all games ... Id say go

Ri
Review №29

Great people great deals

Ma
Review №30

Closed an hour before they were supposed to be closed when I went. Wasted time driving and there wasnt even signage up saying the hours were altered.

Br
Review №31

Ayee .... Thats pretty good 😄

Co
Review №32

Gamestop will lowball a baby...

Tr
Review №33

Great place to trade games

Av
Review №34

Good but not to good

Va
Review №35

Standard chain GameStop. As usual, a bunch of games and merchandise packed into a small store.

QU
Review №36

Very good customer service

Fr
Review №37

Great place and the team is amazing!!!

Bl
Review №38

No sims lol

La
Review №39

Best buy new or used games

C.
Review №40

Love it and very friendly me

An
Review №41

Theres nothing to say. It all speaks for itself.

Ke
Review №42

Never give you the right amount of money worth your game trade in.... -_-

Kr
Review №43

I STOODCORRECTED.....

Ch
Review №44

Great customer service

Br
Review №45

Its a guy that work there name matthew. Hes very rude.

It
Review №46

The Employees Are Lit There

J2
Review №47

They made the process quick and easy

Ja
Review №48

Always a favorite store to be at!

se
Review №49

Love gamestop

Ri
Review №50

My favorite spot

Ha
Review №51

Prices are a little too high

Da
Review №52

Always awesome

Mo
Review №53

Very friendly customer service

Bi
Review №54

Amazing service

Ab
Review №55

Not bad

Aa
Review №56

Nice people

Dw
Review №57

Great game

Ms
Review №58

Love it

tr
Review №59

Always got what I need

Lo
Review №60

Great service!!!

Un
Review №61

Excellent

Ha
Review №62

Great

cr
Review №63

Clean

Information
8 Photos
63 Comments
4.3 Rating
  • Address:230 W Huron Rd #72, Cleveland, OH 44113, United States
  • Site:https://gamestop.com/store/us/oh/cleveland/1479/tower-city-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 216-861-1448
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:11AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations