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Cricket Wireless Authorized Retailer
3750 Pearl Rd, Cleveland, OH 44109, United States
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Cricket Wireless Authorized Retailer
Comments
Ka
Review №1

Have had fantastic service and excellent customer service from three employees at this store! Erik, Ish, and Micky have all gone above and beyond to help me with a small but annoying issue with my phone account! Highly recommend this store!

Ci
Review №2

Ishmael was very helpful and he explained everything to me in great detail and helped me save money. I would recommend everyone to go to this particular store and ask for him. He was very helpful and polite

ja
Review №3

Best service Ive ever received from any carrier. The dude Ish that works there is a beast and hooked up my phone with everything from the plan to the accessories. COME TO THIS LOCATION!!. Great customer service.

St
Review №4

This is a great cell phone store. They have workers who are nice and always want to help as much as they can

Ar
Review №5

Dean is the best customer service person ever! Went out of way to get my boyfriends contacts transfered from his old flip phone. Spent time making sure his phone going to be user friendly . then helped me set my cricket phone which i had purchased months before user friendly. I hope cricket gives Dean employee of the year! Thanks again Dean for all your help. If anyone wants a new phone go to this store on pearl rd clev, oh

Ch
Review №6

Best service to get is with Ishmael. Arabic guy with nice hair. He has the best deals :)

Li
Review №7

With a family of 6 we have been to endless phone stores and this was by far the best in every category. Speed, customer service, and price all go above and beyond!!! Cricket needs to give Ish a raise for how good he is!! Best phone rep ever!! If you dont like the phone stores near you I promise this is well worth the drive!! We wont be going anywhere else- everything right down to screen protectors will be bought here with Ish!!!! 🌟🌟🌟🌟🌟

Je
Review №8

My son and I switched to Cricket last month and we love the service! Our calls never drop, and texts go through right away! Internet is so fast and reliable too! Besides that, I called their twice before we went in there and talked to Ish, and he was helpful and asked for my name for when I went in there! When we bought our phones, Ish was our customer service guy, and he was so friendly and helped us right away!! He answered all of our questions, and was very professional! I was so impressed that I even talked to his manger to let him know what a great job he is doing and all the Google reviews about him he should read!! I would recommend anyone going to this location and especially dealing with Ish!!

Ke
Review №9

This AT&T MVNO (mobile virtual network operator) provides low cost phone service, albeit with non-flagship phones (although you can bring your own unlocked GSM phones if you wish). This location had a helpful agent that ported the number and also provided a free Samsung Galaxy J Star for switching. They also will subtract 5.00 off the bill if you autopay it.

Ri
Review №10

Loving the LG K92

Gr
Review №11

I dealt with a young man named rmize and was great and went above and beyond

Ca
Review №12

They will give the extra mile to take care of you

Ma
Review №13

Ish is the guy you want to go to. He gave me the best deal on my phone and case and told me about an app the have called Cricket Rewards and how much money i can save on my bill by using the app and getting points. Hes the handsome man thats allways in there. ask for him his name is ismail but i call him Ish

Lo
Review №14

Ask for ish. He helped me get a great phone for a great price

Gr
Review №15

Excellent services... fast internet ... and cheap phones

Ch
Review №16

My cellphone lost internet connection here at cricket when I go everywhere

An
Review №17

They didnt help me set up anything on the phone I purchased, I had to go to another location to set up my Gmail.

ma
Review №18

Got myself a new phone from ish and he hooked me the f**k up!!!

Jo
Review №19

Great service.

Rm
Review №20

Great customer service.

vp
Review №21

Best Cricket store in town

Ju
Review №22

The phone is okay

SA
Review №23

Never buy service

Je
Review №24

Slow as hell

An
Review №25

Pay bills

Bl
Review №26

Shopping

Information
5 Photos
26 Comments
4.5 Rating
  • Address:3750 Pearl Rd, Cleveland, OH 44109, United States
  • Site:https://cricketwireless.com/stores/ll/US/OH/Cleveland/3750-Pearl-Rd
  • Phone:+1 216-661-6071
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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