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HandHeldRehab
3525 Keith St NW Suite L, Cleveland, TN 37312, United States
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HandHeldRehab
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Ho
Review №1

I called hand held rehab this morning looking for an iPhone repair place to replace my screen on my iPhone 11. I walked in, my iPhone 11 phone screen was replaced and looking great in less than 30 mins & looks brand new. Highly recommend!!!!!!

Je
Review №2

I had the back of my iPhone XS Max fixed!! Amazing customer service was provided by Ricky! Highly recommend!

Re
Review №3

I had my grandsons iPhone 6 repaired. Very very fast! While I waited on my lunch hour. Great rates and awesome customer service. 5 stars!!!!

Ra
Review №4

They worked on my iPhone 7 Plus. They were quick with fixing it and their prices were affordable. Definitely the best service in cleveland. Definitely recommend them!! 10/10

Cr
Review №5

Repaired my iPhone 7+ screen in under 20 mins! Great service

Ma
Review №6

I had my iphone 11 fixed here - amazing service!!!! My phone works like brand new again. Ricky was very helpful with the process. Would 10/10 recommend coming here!!

As
Review №7

If you have electronics you need fixed look no further!!!Great prices but even better sense of humor. They will take care of you and your stuff. They will give it to you straight. Not to mention they take care of returning customers. Im a repeat offender so Ive been here a few times. These guys are awesome,down to earth, funny, and fast to address your problem. They may have to order parts but again they let you know when you need to bring your device back in to have it repaired.You will not regret going here!!

Bo
Review №8

So fast and friendly! What a pleasant experience to have my iPhone 7+ battery replaced and charging port fixed so quickly. Great service, excellent value. I will send anyone there who needs help with their phone! Thank you!!

do
Review №9

So pleased with the work done on my phone. Very friendly, fast service.

Di
Review №10

Ricky was absolutely fabulous to work with. This was by far and away the best cell phone repair experience I’ve had. The price is the best around and the time to complete was incredibly fast. Would absolutely go here again and recommend them to anyone

Ke
Review №11

Accidentally hit 4 stars in the store so this is my correction. These guys are incredible, went way above and beyond for service, and overall pleasant to deal with. Would recommend.

As
Review №12

Highly recommend! Had my sons tablet charging port fixed within 30 min! 💯💯💯

Jo
Review №13

Ricky was simply amazing! The screen repair of my iPhone XR was quickest and the best price in town (believe me I called everywhere). He took his time to explain to me things about my phone and screen. He also tried to fix my Face ID (which I ruined with water damage) at no charge. 20/10 recommend.

Ma
Review №14

I came in 5 mins before they closed to drop my iPhone 8. RB stayed after close to repair my phone. Hand held rehab was recommended to me by a friend and I’m so glad I came. He fixed my phone so fast and also repaired a tactic feedback engine and didn’t charge me for it!! I will be a customer for life now!!! Such great customer service and great prices!!! Thank you Hand Held Rehab!!!!!

Ha
Review №15

I had my iPhone XS Max fixed by Rickey and it was amazing service he was super funny and all around great service.

Ma
Review №16

He is amazing!!! Was willing to clean my husbands watch and try to fix out of the goodness of his heart. Last resort is it needs parts, and we definitely will ONLY go to him for his repair and services for all our phone,watch and laptop needs. He is honest and knows his stuff! and the only one here in Cleveland that can work on Samsung and Apple immediately and can be trusted. We searched for hours to find a good repair person. You wont be disappointed.

Le
Review №17

Ricky at Hand Held Rehab is amazing! I cannot say enough about his professionalism, and helpfulness. This is a great place! Thanks for all of your help, Ricky!

Al
Review №18

Had tablet and an iPhone repaired. Ricky was professional, courteous and fast! Pleased with service and end result!

Mi
Review №19

Larry is a true professional. I high recommend him. He provides professional services, communicates throughout the process and has a quick turnaround. I only wish i would have found him sooner.

Ka
Review №20

Was a great guy he had my phone fixed quick and let me know what he was doing and what went wrong with my phone also had good conversation with him all around great place!!

Lu
Review №21

I recommend anyone to come and let these guys fix your phone they are amazing my iPhone 8 plus screen was messed up and thought I couldnt get it fixed and I brought it here it took 20 minutes and they replaced my screen and its working again thanks alot Ricky from now on if I have trouble with my phones I will definitely come back here and will recommend them to everyone and they are super nice too ....

da
Review №22

I had my iPhone X repaired here guy had it done less then 30 mins band new screen with a fair price highly recommend

le
Review №23

I’ve had my IPhone 11 repaired twice now here and each time it’s been at a great value and a great experience and the service is amazing and they are super friendly! Highly recommend

Ja
Review №24

Had IPHONE 7+ screen replaced right on the spot. Very fast and courteous.Thank you

Mi
Review №25

I had my iPhone 11 repaired here and they are very awesome

As
Review №26

Ricky is the best ! He got my phone screen fixed in 10 minutes and was so friendly and my phone is back to looking brand new! I will absolutely be going back here if my phone messes up or my screen gets cracked again! Thanks Ricky for all of your help!!!

Za
Review №27

My iPhone XS had to have a new microphone and screen and speaker and they fixed it less than 45 minutes that day and gave excellent service phone works like it is brand new highly recommended store for iPhone repair

Ab
Review №28

Great service! Fixed my IPhone SE very quickly and went over other issues with me. Fastest and best service in Cleveland!

Ko
Review №29

They are awesome!!! Fixed my 6plus and also a few others along the way. Great guy and fast as heck! Recommend highly!!

Ta
Review №30

So helpful and quick! I came in with a green light saber line through my screen and left with a brand new one in 15 minutes! Great price and friendly service. Highly recommend.

Cj
Review №31

Ricky did a great job on three phones for us! I will definitely be back! Highly recommend!!!

Co
Review №32

Definitely recommend this place! Quick repair, great quality work. I’ll always take my stuff to him!

Em
Review №33

Ricky at Handheld Rehab was timely and professional. My iPhone 7plus had a broken charging port and screen and he fixed me all up within 30 minutes. Get your phone or tablet fixed here! Good service, good prices.

Na
Review №34

Amazing experience! Friendly, very fast repair, literally like 20 minutes tops. Best price around town! Also After the repair went through inspection process with me to ensure everything worked properly. Will always use this place again!

Cl
Review №35

It is so nice to go in a business where are you are appreciated, spoke to clearly and professionally. And fixed my phone that had been run over by a My truck in 20 minutes didn’t try to make any excuses why he couldn’t fix just put his head down and got busy

Ke
Review №36

I had my iPhone 11 screen repaired done here and my experience was amazing was done quick faster then any place I have ever been to Ricky was amazing highly recommend coming here

Am
Review №37

I got my iphone 6s phone screen changed and it was affordable and quick

Ha
Review №38

I brought in my iPhone 11 Pro Max with a very broken screen. Ricky did amazing and fixed it like a charm.

Ha
Review №39

Great customer service, fast service, and very affordable, fixed our laptop in about 10 minutes. Very happy with this place. Definitely will be back

Al
Review №40

Best phone repair shop in town got my iPhone 8 Plus fixed here!

Je
Review №41

Larry has worked on several of our devices and the service has always been great. Very highly recommended!

gr
Review №42

I had my s9+ repaired here. Great service, super friendly and highly recommended.

Gl
Review №43

Very responsive and nice staff. Price point is also cheaper than other iphone repair stores in area.

Ma
Review №44

The best customer service hands down! And you cant beat the prices! Did a fantastic job on all my electronics.

Ka
Review №45

I stopped into Hand Held Rehab earlier this evening. The employee helping me (who I believe is part owner) was incredibly helpful and professional. He helped me apply a screen protector for my iPad when another screen repair store in Cleveland didn’t want to take it on. I’d highly recommend this store to anyone in need of screen repair. Thank you Hand Held Rehab!

mi
Review №46

Great place I would recommend it to anyone who needs quality repairs for a good price. I checked other places in town to get a galaxy S9+ screen fixed and when I checked here it was over $100 cheaper. He fixes it quickly too. I have had thumbsticks on my Xbox controllers broken by my toddler throwing it across the room I couldnt find anyone in town willing to fix it but handheld rehab said they would. Great place will always come back when needed. Thank you so much your a God send.

Ra
Review №47

I had my iPhone XS screen repaired, and it is like brand new! Amazing service!

Ju
Review №48

I took my iPhone 8 in with a busted screen and it was fixed in 15mins awhile I waited. Great customer service and very Knowledgeable on iPhones.

Ma
Review №49

I recently had to get my 7 year old HP laptop repaired and I am totally clueless when it comes to computer repair. Hand Held Rehab was suggested to me through Facebook. Ricky was so awesome from the moment I entered the store. Not only did he educate me on what cause the issue, he also gave me pointers to help extend the life of my laptop. They had it fixed in about a day or so and the pricing was reasonable. I even took my laptop back a day later for another issue and Ricky looked it over free of charge. These guys are honest and have earned a new customer with me. If you have any issues with your devices, Hand Held Rehab is definitely the place to go.

Re
Review №50

My phone and my son’s phone sustained water damage about a month ago. My phone would not charge and was stuck in an endless cycle of rebooting. My son’s screen would not respond. I took the phones in and he evaluated them. He told me my son’s phone just needed a new screen, but was unsure if he could fix my phone in store. It had major damage. My phone is extremely important to me since my son was diagnosed with cancer a few years ago. It contains all the doctor notes, appointments, and specialists contact information. I may have had a small panic attack hearing my phone may be forever dead. He was so kind and compassionate!! He said “let me see what I can do, come back in an hour.” When I arrived an hour later my son’s phone already had the screen replaced and he told me my phone would need to have a chip replaced that required micro soldering. He could not do that type of work in store, but told me he could have my phone back the next day. The next day I picked up my phone and it was working again!! Yaaa!! They saved me hundreds of dollars by fixing my phone, and saved all the important information I use to manage my son’s healthcare. The repair cost was much cheaper than I was expecting for the type of repairs that needed to be done. There’s still a few issues with both phones, but he told me what parts to order and he would gladly put them on (he is trying to save me money wherever he can). After waiting forever on the parts from Amazon they have finally arrived. I’m eager to hand over our phones to him again. I have no doubts he’s going to do amazing and fast work just like before. I have recommended this place to several people since finding this gem of a store. Don’t waste your time or money going anywhere else!! They truly make you feel like family. I will be using them for all my repair needs in the future.

Ca
Review №51

Stopped by at Hand Held Rehab and got my IPhone screen fixed. Ricky was fast and helpful. Will recommend to anyone!

Ha
Review №52

Quality repairs for $50-$100 cheaper than everybody else in town. I will for sure return for all of my cell phone repair needs. Thank you!!!!

Ma
Review №53

Great fast service on my iPhone XS! Got my phone fixed in less than 20 minutes

Me
Review №54

I was in crisis mode this morning when a flash drive would not work. This drive had SO much valuable stuff on it. To say I was distraught is an understatement. I called Hand Held Rehab and took my drive in and within minutes I was on my way back to work with the drive working. I would have gladly paid hundreds of dollars to get this fixed but it was not even $50.00 I AM SO HAPPY!!! Thanks so much.

Ma
Review №55

Me and my daughter came in to have her iPhone 11 screen replaced was done in no time was very please with the service

Fr
Review №56

2nd time here. They are so helpful and always have the best prices!

El
Review №57

He fixed my IPhone 11 screen so fast I was amazed! My screen and LED was broken, It’s so beautiful now!

Ke
Review №58

Great service! Ricki was very quick, friendly and professional, and so affordable. I will return for all my cell phone repair needs.

Ma
Review №59

Speedy, good rates and quality service

ta
Review №60

Very nice guy...very friendly..Id highly recommend hand held rehab for any of your electronics that may need repaired...

Sh
Review №61

Fast response time with even faster turn around time to replace my screen. Great price; better than the other place in town. Staff well informed. Will definitely keep for future needs 5stars!

Dy
Review №62

Called shop before heading in to replace my iphone 7 plus screen. It only took about 20 minutes and im back up and going! Great pricing too!

De
Review №63

I had my IPhone 7 repaired. Great service.

Bl
Review №64

Honestly dont know why you would choose any one else.

Ma
Review №65

Very knowledgeable and reasonable in price. He took the time to go over what would be my best option. Answered any questions or concerns that I had. I will definitely use him in the future Again, if needed.

Cr
Review №66

Larry has repaired several devices for me since 2014. Hand Held Rehab is the only place I trust with my repairs. I dropped 2 devices off with Ricky at their store today. Ricky had 1 of the devices ready in less than 30 minutes. The other one has major issues and will need motherboard repair. Larry has always been very professional and always explains the repairs in detail before and after the repair. Ricky showed the same professionalism today. They can repair what other shops cant repair. I highly recommend Handheld Rehab!

ja
Review №67

Went and got a free estimate on my nintendo switch and got a price range and estimate as to how long it would take and i was totally satisfied with it. I took my nintendo switch in monday with a broken charge port and i go back in today to pick it up with it working amazingly rhank you so much best money i ever spent on a video game repair. Go check it out they work wonders for no much a grand price.

Th
Review №68

He was very nice and funny he help me fix my nintendo switch and he is very helpfull

Er
Review №69

I have been using this guy for my cell phone repair for years! He is very knowledgeable-takes time to explain your options and gives his professional opinion on what would be best!! he is efficient & very well priced when it comes to repairs, takes pride in the job he does! Highly recommend him and can promise you wont be disappointed with your repair!!

An
Review №70

Great quality! Very professional, know what they’re doing doing and always get the job done! Definitely recommend! Great people too.

Me
Review №71

The best place to get your electronics fixed. They have repaired multiple phones and they have always fixed them perfectly and in a timely manner at a great price. They even fixed my nieces phone that was saturated with water and it works just fine now. Larry, the owner is very friendly and great to do business with.

Xa
Review №72

Fixed my iphone 8 home button when COUNTLESS other “certified apple” repair stores said it would be impossible to fix. Easy communication threw dms. Very reasonable price. Shipped out my phone, got it back within days fully fixed and operational. Thanks again!! You def are gonna be my one and only choice for my iphone repairs. Highly recommend to anybody that needs there iphone repaired 💯

br
Review №73

That got me in and out in 25 min I was told buy Battery Plus Bulbs that my phone was not able to be repaired I brought two cities guys and for half the price that I pay it at Battery Plus Bulbs I got my phone fixed and got a new screen protector with it. They were awesome to work with even being within 30 minutes of closing. Thank you guys #iphone #handheldrehad

Jo
Review №74

If you have anything wrong with your device go see these guys. I took my iPad Pro in for a cracked screen and these guys were able to repair it like new and it was ready a day ahead of the quoted pick up day.They were incredibly professional and proficient and I cannot recommend them enough.

Le
Review №75

If no one can fix it, Larry surely can! He’s always been my go-to guy for the toughest problems. I love how much he cares about what he does. His turnaround times are the fastest I’ve had after being in the business for 11 years. Prices are competitive and well deserved.

Ry
Review №76

Great and fast service had a new screen in my iPhone in about 30mins and I was on my way Ricky was great about taking care of me

Je
Review №77

Great communication best decision Ive ever made very very professional Im glad I took the time to do my research they did a great job I will be seeing them shortly on any and every product I need any kind of repair on from game consoles to iPads to tablets and phones thank you guys so much I greatly appreciate it really a lifesaver.

Er
Review №78

Replaced the screen on my sons LG Stylo 5 cheeper than any where else around they did a great job

Mi
Review №79

Larry has repaired several devices for me and it’s always been fixed right the first time. He’s very professional and honest. I wouldn’t trust my repairs to anyone else. I highly recommend Handheld Rehab!

St
Review №80

I busted the screen on my IPhone 6s Plus. Ricky had it fixed it within 30 minutes. He moved his business from Dalton to Cleveland. We will always take our business to him no matter how far away he moves. Great guy, and honest. I highly recommend him.

Mi
Review №81

I had such a Great experience with these guys! Their prices was the cheapest thing going for my broke iPhone X screen. A week later I still had a small concern with my phone and they fixed it free of charge. Would definitely recommend!

Em
Review №82

They had my iPhone X fixed in a timely manner and everything was thoroughly explained so I understood what was done to my phone. Great customer service and an outstanding performance.

Lo
Review №83

I refer Larry on a daily basis and even use him when I’m booked solid and can’t get to all the repairs. He’s on a very short list of techs with the skills and integrity that is a must for my referral and my business. I have known Larry for many years now and he has always been one of the best and will do everything he can to take care of you.

Tr
Review №84

I have had numerous devices repaired by Larry and there has not been anything he has attempted to fix that he wasnt able to. My kids have kept him busy for sure over the years. He will be honest and tell you if he can even repair your device or if it is better to just replace it. Will never have anyone else do my repairs.

Je
Review №85

I have used HandheldRehab for the past 3 years and all I can say is if it can be fixed they can make it so. Fast service! Great Prices! Very professional! I cant recommend enough!

St
Review №86

Imagine someone who takes the time to actually talk to you about repairing your device, cost to repair it and other options that may be available to you. Larry is a genuine, honest, hardworking guy that appreciates his customers. Five Stars all the way!!

Je
Review №87

We noticed the screen was cracked on my IPhone 7 plus Saturday evening. We message him through his Facebook page to see if he would be able to help. He responded within minutes and answered all questions we had. I took it to him Monday morning and he had it fixed in less than an hr. He even found the result of the crack was due to a faulty battery and nothing I had done. Prices were very reasonable and service was great. I definitely recommend their services to anyone in need of a repair on their mobile device and I would expect them to receive the same experience that I had. Thanks so much for your help!!!!!

MO
Review №88

I have learned a lot from this man. His expertise and knowledge is vast. It doesnt matter what the problem is, he has an answer! You definitely wont regret letting him repair your device!

ca
Review №89

Good price fast service and no problems at all highly recommended

ab
Review №90

I came to get my IPhone XR and Rickie took great care of me! Fast service and cheapest in town!

Br
Review №91

Had me in and out within 30 minutes!! My iPhone 8 was completely shattered with glass falling out and replaced it with a brand new screen! Also has the best prices anywhere in the area! Highly recommend him! All of our devices will be going here for repairs!

Br
Review №92

Good service, knowledgeable, timely repair.Beats dealing with an Apple retailer for sure.Highly recommend.iPhone XR back glass repair.

Ca
Review №93

Took my iPhone 8 plus in for a screen replacement. Ricky at handheldrehab, he was very helpful and knowledgeable. He had my phone back to working in under a hour. Thank you so much handheldrehab my iPhone 8 is back to perfection.

Pa
Review №94

Great Prices! Best customer service! Fast and reliable!

Jo
Review №95

Absolutely the best service anyone could ask for. Honest very knowledgeableReliable professional and treats you like your top priority every time. You won’t find a better service

Cl
Review №96

Wonderful service! Had my completely cracked iPhone 8 screen replaced in under and hour, and gave me a screen protector for free! Although I Hope never to crack my screen again, I’ll be coming here if I ever do have any problems! Thank you Handheld Rehab

Da
Review №97

Dropped my iPhone X and did serious damage. I haven’t even finished making payments for the phone so I was freaking out, thinking a whole new phone and a higher monthly bill were in my future. Within one hour of dropping off my phone with Handheld Rehab I had a totally replaced screen and my phone is perfect. Cost WAY less than replacement.Knowledgeable, fast, friendly, and right here in Cleveland, TN. Thought my day was ruined by a clumsy moment, but these guys saved the day!

Ra
Review №98

Ricky took great care of me and my wife today. We could not get my data to transfer from my Samsung to my new iPhone he took care of it and I now have all my photos and contacts back. THANK you Ricky

Jo
Review №99

Friendly and professional service. Brought in my Apple Watch and they are taking care of it. Excellent place for anything you need repaired.

Fu
Review №100

I came in with my iPhone XR and he did an excellent job fixing the screen. I brought in my own part and he was able to get it done ASAP. I will definitely be coming back if I need to fix my gadgets.

Information
56 Photos
100 Comments
5 Rating
  • Address:3525 Keith St NW Suite L, Cleveland, TN 37312, United States
  • Site:http://handheldrehab.com/
  • Phone:+1 423-790-0260
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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