The staff at Stan McNabb was exceptionally friendly, kind and professional. They had my wants and needs concerning my purchase to be what I wanted in a vehicle. I can say they were very helpful and made my purchase a very happy experience. I would recommend this dealership to anyone. Trey and his staff was wonderful and made me feel very special and treated me as a friend, not a customer! I appreciated that very much! Thanks to Trey, Ronny, Chris, Jonathan, Patrick, the gentleman that washed my car to make it shine, and the nice ladies in the office for my experience in purchasing my Cadillac a happy one!

I had a great experience with Laura at Stan McNabb Cadillac! She took all the time needed to ensure my vehicle was delivered to me in great condition. She took the time to show me all the features. I felt comfortable and under no pressure the entire time! I would highly recommend the dealership and Laura for your next vehicle purchase!

The staff was amazing! They worked quickly to service my car. I came with my 5 kids and they were wonderful with them which makes things so much easier for me! It was a great experience for us and we will be back for all other maintenance!

Excellent service & sales personnel. They made me feel like I was the only customer there. Ronny, my sales consultant, went above & beyond to make sure I was happy with my purchase & spent a lot of time with me to explain how everything worked on my new vehicle. I never expected to walk in & buy a new vehicle but was so happy I did!

Excellent overall experience. I was able to get a last-minute appointment that fit my schedule and was very convenient. Service pricing was excellent. I will return the next time I need service.

Very happy with the service I received. I feel like Joel and his team went above and beyond to provide a 5 star service experience. Highly recommend over the other GM dealers in the Middle TN area.

I had the best buying experience that I ever have had purchasing a new GM vehicle at Stan McNabb. Laura Trulove in sales, Chris in finance and GM Griz were fantastic! Thank you!

Quick and easy buying experience. great customer service.

From the time we got out the car we were greeted and he made us feel right at home. When Bud Todd introduced himself it was AMAZING and he was very professional and very knowledgeable about the car we had purchased. Im just going to sum it up This Dealership is the BEST from the beginning to the end nothing but WONDERFUL employees. So if you are looking for a car this is the place to purchase it from and we didnt mind the drive from Hendersonville Tn. THANKS

Every time I go there I have a problem. They can not even manage a simple call back. Went to get tires rotated and oil changed ( I marked my tires before I went). They got done I looked at paperwork it showed tires rotated and oil changed fluids filled. The tires had NOT been rotated because the ones I marked were still on the front, the washer fluid was still low, how do I even know they changed the oil? However they did take the time to delete everything from that day off my dashcam and somehow broke my rear cam because it never would work again after that. When I brought the tire issue up to them they said it must have been a minor oversight. They are rude when I call and ask about issues my brand new car is having, and I am told they do not have any problems out of 2018 Traverse, yet it is having mechanical problems and there are even bulletins out about it. I will not be taking my car there again nor will I do business with them for any reason. Even trying to buy a car, I could not get a call back like I was told I would. BEWARE OF BAD SERVICE!!!

My experience at Stan McNabb was simply outstanding. I felt like family and I will definitely be returning and sending others too. Everyone (and I mean everyone) was fantastic. Thank you to Matt, Grish, Bud, Chris and Trent McNabb for your friendly service, honesty and for providing a customer experience that is second to none. You guys set the bar high and are an example for others to follow. I look forward to a long-lasting relationship with you guys and your dealership. Ken S.

We purchased a truck for our business. Everything went very smooth. We were able to complete the whole deal in just a couple of hours.

Great service... Prompt and courteous

As always the service was wonderful! Very speedy and affordable.The staff was helpful and very friendly!

Ronny Floberg (Sales Specialist) was excellent. He was attentive to my needs and the process went smoothly. I feel I was offered a reasonable value for my trade-in vehicle. I would feel comfortable recommending this dealership to friends or family.

Everyone I came into contact with were so kind and helpful. The service was extremely fast and they were very accommodating.

Friendly professional crew. It was a great experience and I love my new Trailblazer! Holly is a crimson beauty and I’m really enjoying my new ride!

Had a great experience at Stan McNabb Cheverolet, very friendly staff with no buying pressure from my salesman Ronny. He was very polite and friendly. These small things help me to decide to purchase my new truck here. Me and my wife went to different car lots with no assistance from anyone. I would DEFINITELY recommend Stan McNabb Cheverolet

Bought a new 2018 Silverado from Stan McNabb with a extended warranty. My air conditioning stopped working in May 2021, the truck is 3 years old!! Took the truck in for service and they want to charge $130 just to diagnose the problem, which is not covered under the warranty, then call and say well we can’t find a problem with it so we would like to fill it back up but that’s not covered either because they’re not “replacing” any parts yet just filling it up and that will be $435 then they will be able to tell if there’s a problem and see if it’s covered by the warranty. What a rip off!! Will not do business with them ever again. Will not recommend to anyone. Oh and a side note if you take your vehicle in for service and you need more than one thing checked on it the cost is $130 per each diagnostic they perform on the vehicle.What a sorry dealership

Laura took very good care of my family and I. Very laid back and easy took work with. I will definitely be working with her and this dealership again.

Was NOT happy with Patrick in service. Lied to my son (Evan Boring) and me today about waiting on approval from the extended warranty that he said he has been having a hard time getting them. My son called Continental Warranty and was told no one called until 4:06pm on Friday and the truck was dropped off at 8:00am that morning! That was a full business day WASTED! Then I went in to talk to Patrick to tell him he lied, never called warranty company until 4:06pm, he (Patrick) didnt know what to say! Then he has the audacity to say go to Enterprise to get a rental, we dont have any! NO, he should have called ENTERPRISE and had a vehicle brought over!No one in our family will ever deal with Stan McNabb again! I think you people should be ashamed!

Tommy the Parts Manager was awesome! Handled my situation quickly, got things processed right away. Very friendly and great customer service. Thank you!

Great team of People at Stan Mcnabb in Columbia Tennessee. Brian Griz found me a truck in less that 24 hours and we were able to close the deal in 1 day. The team was able to organize picking me up from the airport in Nashville and the driver Jim Cast was very welcoming and friendly during the ride to the Dealership. Ronny was great at being prepared when I arrived with all documents and explained the process of the deal and the details of the Truck in great detail. The Finance manager also was prepared and explained the full finance process and information in a great way. This team as well as all the other associates were very friendly and seem to have a lot of fun at Stan Mcnabb in Columbia. Great team and a very friendly Atmosphere that these employees are creating for there customers.

It was a great experience. Thank you so much!

This was my first time getting my truck serviced at Stan McNabb and I couldnt have had a more pleasant experience. Lori Brennan provided excellent customer service and made sure my truck was well taken care of. I highly recommend Lori and will be back for all my truck needs!

We were in and out within 45 minutes. Have never been lessn than an hour and na half getting and oil change and tire rotation done. Great job

Great and Friendly Service!!! I took my 2003 Corvettte in for oil change and tire balance. I just bought new tires from a local tire store. That store could not get my tires balnced correctly. Stan McNabb got them balance the first time. Drives like a new car. In the future I will buy my tires at Stan McNabb. The service tech covered my steering wheel and and his shoes. They did everything possible not to get my car dirty on the inside. I highly recommend stan McNabb for your service needs.

This was the best car buying experience I’ve ever gone through!! Everyone is soooooo pleasant and friendly. Even met the owner of the dealership. Never had that happen before. Highly highly highly recommend buying from them for any vehicle necessity!!!!!

Great staff. Called in for an appointment and Carson got me in quickly. The advisors Lori, LB and Patrick were all very friendly. I was in and out in no time. The aroma of fresh coffee and popcorn was nice to

The staff and my sales person was extremely friendly and helpful. I would recommend this dealer

The days of the shift shady car salesmen are over. There is no further proof that those days are finished than here. Car was purchased. Kelly bluebook was welcomed. Black book, nada, anything to arm yourself, welcomed and unnecessary. Huge inventory, friendly knowledgeable salesperson, and square dealing. Five stars

Lori was amazing and went above and beyond for me! Truly appreciate all her help with getting my car in and serviced!

Oil change and rotation was done timely. But they fail to mention the nail in my tire, so that lets me know they dont inspect the tires.

We felt at home as soon as we walked through the door. Bud Todd was an AWESOME salesman who made the buying experience smooth and easy! Chris Johnson got us the BEST deal on financing our Chevrolet Silverado. Every person at Stan McNabb Chevrolet Columbia went out of their way to greet our family, we couldnt be more happier to be apart of the Stan McNabb family!!! Thank you! We would recommend Stan McNabb to EVERYONE!!!

Great staff! We always have a good experience!

The staff was courteous and very professional. They answered all my questions and concerns

Very unprofessional not once got my salesmans name. Made me feel like I wasnt able to afford anything on their lot so they didnt want to take their time with me. Obviously they wasnt eager to make a sale. If I wanted to make a sale I definitely would treat EVERYBODY with respect and go above and beyond to help make that happen. I will definitely take my business elsewhere!

Our salesman Kountry was very professional, knowledgeable, friendly which made the purchase great. Matt Grisham was great also very knowledgeable and professional he made the experience even better. Griz the manager even took time to introduce himself. Overall great experience.

I got there a few minutes early. The ladies got me in and the techs got me out in 25 minutes. I got to have a conversation with my salesman and tell him how much I love the car! So thank you!

Got me in and out and was very polite

Great service from Roger Knott and made purchasing a vehicle very easy. No pressure and very professional. Highly recommend Roger and Stan McNabb Chevrolet.

Diagnosed and repaired my car promptly!

Helped me in a timely manner was very good service. l would go here again in a hreat beat love my new truck.

They were very polite and acknowledged me when I walked in and asked me what I needed help with. Checked diagnostics on car and asked if I could leave it to be looked at. (I didnt make an appnt.) Very nice of them to look at it and they called me to repair the issue and fixed it quickly. Great job. Thanks

Ronny and the guys made this the most pleasurable car buying experience I’ve had, and I’ve bought a lot of them. Pumped for my new Z71 Tahoe!

Top notch job from everyone!! Chris was patient and knowledgeable. His financial folks worked hard to get me the best deal possible..Im so very pleased with my purchase!

My wife and I went in with the intentions of trading in my Ram pickup, in the end we traded both the truck and her car for 2 new Chevrolets. Very relaxed and yet fun experience.

My very first time using the service center was today . Excellent service and friendly people.

The sales team and financing team were exceptional. I would definitely recommend Stan McNabb Chevrolet in Columbia.

Answered all our questions. Not high pressure and went over the features of the vehicle. Explained the purchasing and discounts applied and any warranties available. Very good experience for a major purchase.

Everyone in the Service Department did a very good job and the work was done very quickly.

Salesperson very honest and friendly

They done an excellent job servicing my car

Our salesman Bud was very helpful and answered all of our questions when asked. Was never pushy or trying to sale us something we didnt want. He listened to what we were saying and what we were looking for. Would definitely ask for him again!! Our finance person (Christophe) LOL! was very knowledgeable and made us feel comfortable in going though the process and explained to us everything we had to sign. Also I the GM was very nice and ultimately gave us a GREAT deal!! Thank you to all

Great service in a timely manner!

Service advisor very condensending. Took 5 hours to diagnose air conditioning problem. Service advisor quoted price with this and that and misc parts. Took to different mechanic had proem diagnosed in 30 min and fixed in 1 day compared to 3 days and double the price at stann mcnabb. Would not recommend to anyone.

My salesman Arinson was very professional, had knowledge of the vehicles and answered all questions I had.

Working with Pat could never be easier. Thank you

The entire experience was fun. From start to finish it was a seamless process. No bumps or hiccups. Fair value for trade and it great value for my new truck.

No hassle, no pressure sales. Bud is great

Found the truck I wanted, got a decent deal, and the salesperson got it done.

Since coming to Columbia I have had several opportunities to use the service department for my personal vehicles as well as our fleet trucks at RSI. Patrick and Joel have been nothing short of excellent in taking care of our needs.Thanks Trey and crew for a job well done...

Everyone at the service area is excellent.Lori is fantastic

Exceptional dealership to visit when you are looking to purchase a new or preowned vehicle. The Sales staff is fantastic, and provided my wife and I with an incredible experience when we were looking to buy our Chevrolet Traverse. Brian, the General Sales Manager and Matt the Sales and Leasing consultant worked tirelessly to find us just what we were looking for, and made the experience from start to finish painless and enjoyable. The Service Department is also very professional and courteous, and do a great job when it comes time to needing to have your vehicle serviced. I would definitely recommend this dealership to anyone who is looking for their next new or used vehicle!

We had a great experience our salesman was great. We only wished we could have had running boards installed.

Oil change. Easy and fast. Great service rep checked me in. Very pleasant experience

Dropped off vehicle the night prior to scheduled service. Vehicle was readythe next day, as promised.

Everyone at Stan mcnabb was great. Very helpful and positive staff. We plan to be repeat customers for our next vehicle too.

I had water inside my car and mold on the carpet under my rubber matts. I came in without an appointment. Lori greeted me and understood my problem. She did my paperwork and arranged for a loaner. I was out of there in about 30 minutes. It took over 2 weeks to get the new carpet in. Lori called each week to give me an update. The problem was a loose air-condition hose from the factory. The car is good now.

Patrick always does a great job in taking care of us at RSI...

I could not of asked for a better experience. I had a vehicle that was giving me issues so it was time to trade in. I dreaded the whole process. Trey and his team made it a painless process. I found the vehicle I wanted and in the price range that I wanted. Staff was friendly and showed that they cared. I highly recommend Stan McNabb and will use them for my maintenance needs going forward.

Knowledgeable, friendly, quick service.

I pass a GMC dealer one mile from my house to get my Canyon serviced at your dealership not at all near me and have done so for more than three years.That’s really all I need to say. Excellent service and very thorough.

Very professionalProfessional Service

Have been Chevrolet buyers for years. This is our first with Stan McNabb but we were very pleased. Laura Truelove is an asset to your company.

Typically, I dread the car buying experience. The pushy, arrogant salesmen. The repeated calls, texts and emails throughout the day. I cringe. My experience at Stan McNabb Chevrolet Cadillac of Columbia was one of the easiest transactions of all time. First, I called about a specific vehicle and spoke with Christina, the vehicle was in transit and she was going to notify me as soon as it came in. The next day, Matt text me and said it just arrived. I went to the store and met with Andrew True. The process was incredibly smooth and what I really liked about my experience is that he was upfront and honest with me. Andrew didnt try to push me into something else. He listened to my concerns and answered them with confidence. As we talked about the numbers, etc Andrew and Chris Johnson the Finance Manager helped me get a great rate and applied rebates where possible. They were there to help me, not just get another sale - everyone is so kind. It was nothing I have ever experienced at a car dealership before and I just want to thank Andrew, Chris, Christina, Matt and the rest of the crew for guiding and advising me during my car buying process. I did not feel pressured at all and drove out extremely happy with my new purchase. I would highly recommend Stan McNabb Chevrolet Cadillac of Columbia to anyone looking for a vehicle. The Nashville, Brentwood and Franklin dealerships do not provide the family owned feel you get from Stan McNabbs dealership.

Terrible customer service, dropped my car off at 730am, for some things to be fixed and a recall. I had to call them at 430pm for her to tell me it hasn’t even been taken back..... then proceeded to be told I had to be there by 5 in order to get a rental, THE MANAGER refused to stay 5 min late for me. The worst customer service!! When it’s their fault, they should do what’s possible to make it right and they made it known they weren’t staying a minute late. There’s a reason we go to Carl black Chevy!

Good Auto parts Service

Just stopped in at the parts counter.Had exactly what I needed. In and out in minutes.

Your dealership is 100% better than the one in Lawrenceburg.

Everyone did a outstanding job at trying to get my payments wbere I wanted them. Talking to me like I was a customer and not just another young broke kid.

Oil change was good, but wife was suppose to get a tire rotation in which they declined saying there was a nail in her tire. The supposed nail was actually a rock after we went to another place to look at possible tire replacement.

Used a oil change and Tire rotation service as a way to shop for a new dealership to do business at since I was made to feel shamed at another dealership but those details arent necessary, today I called ahead and asked if they could work in an oil change and they just said bring it in even though they were booked up, I arrived and let them know Id like to get the tires rotated as well if possible, no problem...I have a follow up appt set to repair a recall and to top everything off they were $20 cheaper than what I had been paying each time I had my car serviced from the dealership I bought the car from!!!! your service dept earned my future car purchase.Update: Scheduled a new service for my vehicle because catching up on needed maintenance was cheaper than buying a new car. I had already researched and knew going in I was going to spend about $800 plus tax, well I was also due for oil change, tune up, fuel induction service and the total after tax was $1050, to have literally all fluids changed, tune up performed and system cleaned out so my car is back in top shape, not bad at all. not long ago I had discovered that I needed a O2 sensor replaced, I knew what I needed and they replaced with the oem part I provided and I just paid labor. They didnt try to tell me like other dealerships that they had to do a diagnostic first. this allows me to put my trust in the dealership. plus they had my car ready 2hrs early.

Easy, from Sales to finance. Could not have been easier.

Everyone was very nice it was a pleasant experience

Was very fast got me in and out in no time at all

I needed an oil change. I had neglected to pay attention to the window sticker reminder. The low oil pressure light came on my Buick. I went to Stan Mcnabbs without an appointment. They got me in, oil changed, tired rotated, and out in just over an hour. This was at 11:30, so it was over the typical lunch time. Great job!!

Very Friendly and knowledgeable staff

I was in a pinch to buy a vehicle this week, and although I didnt end up buying from Stan McNabb just because of inventory at another lot, I wanted to stop by to give a great review. Everyone was very helpful the morning I was there to look at cars, and Eugene has been great at communicating via text and phone since then to try to find the car I was looking for. I would recommend giving Stan McNabb your business AND - through the end of February - they have a great Cash for Clunkers deal going on!!!

They have a decent selection, since taking over from another dealership and the day I dropped by they seemed nice and helpful. I stopped in because I received an email telling me about a special “employee pricing” for everyone sale that was going on for 1 week only. I stopped in on a Monday and looked at 2 trucks to see how they were optioned. Since I had to leave for work I inquired about an accessory I wanted to have installed and asked for pricing and labor costs to be sent to me via e-mail. I got the email very quickly and told the sales person I’d be there the next morning to test drive a truck. My plan was to have it sitting in my driveway before lunch that Tuesday. My issue began when the “special pricing” suddenly wasn’t so special and the online price jumped $2500 at midnight. I sent an email asking for an explanation as I felt I had been given the old “get me in the door and change the price” trick. I heard absolutely nothing for days until getting another “marketing email” from Trey McNabb to which I replied asking why he hadnt responded to my initial inquiry and I was still wanting to buy a new truck. I was contacted and told the owner was out of town and would contact me the next day. I waited and again nothing from anyone. I was still ready to buy one of the 2 trucks I had looked at but wanted someone to explain why they were running an ad for employee pricing but the price was back to where it was the week prior. I wanted to understand without being given dealer speak and blaming the increase on Chevrolet. After almost 2 weeks I gave up, drove 50+ miles to another dealership, told them the vehicle I was interested in, test drive it and am driving it now. Ironically I drove by the dealership 2 days ago and both vehicles I was interested in are still on the lot for sale.

Laura Lee Truelove was fabulous. The whole staff was great to work with.

Wow! Amazing team from the beginning to the end! Bud Todd is phenomenal in knowing the vehicles and what they have to offer. Not your typical salesman! Joe the manager is easy to work with. And Chris the finance manager was awesome not pressuring us into buying extra warranties, ins, etc! Travis jumped in and was awesome as well! Most honest car dealership I’ve ever encountered! Highly recommend this team!

It went well at first, I make enough money to make high payments if I have to. The details of payments, amount down and what they wanted went up and up over the next day. And all of a sudden what they would sell me went from a silverado to a spark overnight. The kicker is even though the vehicle they were showing me went down in price, my down payment and monthly went way up. Then they had the balls to keep messaging me all week about their “deals” and new vehicles. You would think in this economy, sales staff would want to sell a vehicle but I guess not. Now instead of selling 2 vehicles, they sold NONE. I had money to put down and all my ducks in a row. Will NEVER buy from them.

Salesperson was friendly but not pushy. Staff was courteous and appeared to be transparent.

I ran in to Chris Kountry Boy Cathey at a gas station over his lunch break. Chris works for Stan McNabb Chevrolet Cadillac of Columbia. We had a short conversation about the 500k race I was running. Chris was interested in learning about the race and bought lunch for me and my running partner. I share this story to illustrate that Chris is an awesome dude. He obviously has a big heart and cares about people. I wouldnt hesitate to buy a car from him.

It was a very good experience they were very nice and informative. It didnt take long for them to do my oil change and rotation. Very pleased with the service.

It was a great experience, they took care of me and I felt confident in my purchase.

Fast service and friendly people. Joel is great.

I appreciated you picking up my car for service and bringing it back.

Just overall nice and friendly workers in the shop as well on the phone.