I left another place that couldnt take time to speak to me. Walked in here and was greeted. The owner gave me an estimate. Lower than one I had gotten one year ago! Scheduled an appointment for the following week. Done on time. Great work. Car looks like new! Hit a deer on one side. Scrapes on other from hitting my garage😏. Friendly service, on time, great price! Highly recommend 😊

Looking for a great body shop with honest ownership? Look no further!!! Hertzel and his entire staff are very professional and do amazing work. I brought in my M3 with some substantial damage to the rear quarter, I never thought the car would be the same again. Long story shot Hertzel and his crew were able to get my car fixed (looking new again) and were giving me daily updates along the way! Best price and best work in the area. I wont go to any other shop from now on!Thanks Again Hertzel & ACI Staff!!!!

Very professional shop. Did a great job on my car after a minor collision. They completed the job on schedule and on estimate.

After an accident that caused strong damage to the front part of my van, and made it not drivable, I towed it to ACI Auto Body Shop. The owner and staff took care of all my questions, concerns and needs, as it was my first time in this kind of situation. I got prompt and professional attention and care, and my 2016 van looks new! I’m very satisfied and recommend this business!

I was across the street and called to see if they could fit me in for an oil change. Low and behold they could. I found them by looking at google reviews. They were very affordable, kind, and got the work done in a timely manner.

I am absolutely thrilled with the way my car came out. The price was more than fair. The turn around for it was 3 days and they kept in contact about exactly what was going on. This is a fantastic company.

I went to get an estimate on my car and the representative didnt tried to sell me anything. He suggested other alternative options that is cheaper and better. Most down to earth employees I have ever met!

My vehicle was involved in a an accident I picked ACI Auto Body Shop because of the high reviews they have on line, I Was greeted by the owner ( Herzel ) I found him to be very knowledgeable And explain the whole process to me. He also give me a ride to the rental company and picked me up when the repair was completed and I have to add my car looked amazing I was completely happy with all of the repairs. it’s a small family business what a nice family atmosphere to go with it I would highly recommend them to all

Asked for an inexpensive fix and they gave it to me.I have an old corolla that had the front end smashed in. This is a car for my teenage driver, and I wanted a fix that would be safe and cheap. They worked with me to get the price down, and the car came out just how I wanted. It looks good enough, and didnt break the bank ($1,800 for a new hood, straightened frame, new bracket, new lights). Also the fix was fast, brought it in on Tuesday, and drove it back home Thursday.While I was in there I asked about an error code with my Rabbit where the MAP/MAF sensors dont agree. He game me good advice on how to fix it myself (clean our the sensors, and check the air filter). I did it myself, and cleared the codes, and so far so good. Anyway, its nice to have a mechanic who gives advice freely, and does good work. Couldnt ask for more. Thanks.

I recently used aci auto body for a accident repair and was impressed. They did a thorough job and ordered all oem parts. They lined up my gaps according to factory spec and performed the repair in a timely manner.

They are great Mechanics to work with! I took my Corvette to ACI to get new headlights installed, now I will take it back to do some more work to it, they have fair rates and good customer service.

They did a good job with the auto repair, but not sure why it took 2 weeks for minor damage. I received only one update on the status of my car letting me know it should be done by the end of the week or possibly by Tuesday. They finally call me an hour before they close to let me know my car was ready? I then had to rush in rush hour traffic to get it just to realize I had to call someone to take me to the rental place to drop the car off. Then had to go back and get my car. When I told the man at Aci he was not even apologetic. Just was very matter of fact about the whole thing. It was 6 which is when they close. I couldnt even look at the car to see what they did. Moral of the story is its not in good form to call someone an hour before you close. Especially knowing that the insurance company is only covering till the end of the day. Im sure it was no surprise that the vehicle would be done that day.

Highly recommend this body shop! Everyone is super nice and always willing to help out. when I got into my first accident, I had no clue what to do. I called ACI Auto Body Shop, and they handled everything from calling the tow truck to getting me a rental car. and dealing with my insurance co. It was a big accident, so the work took a little longer than the 14 days but my car looked amazing at the end, Loved my experience there.

Very nice people. Very professional. Repairs done quickly and without hassle. They do body work and mechanical work. If I need collision or other repairs in the future, I will not consider going anywhere else. They are the best in the area, in my opinion.

Best customer service I’ve ever received for car repair. My car was done in less time than their estimate, they gave me a ride to and from Starbucks while I waited, and the inside was thoroughly cleaned as well!

Herzl and his staff are amazing. I brought my truck in for service. The were fast, professional and explained everything that my truck needed to me. I will be coming back again for service and repairs.

Had my car fixed there many times. The last time (a week ago) I really thought my car is not going to make it but the owner was unbelievably nice and understanding and he got my car fixed in a very reasonable price. Very professional very reliable and trustworthy and I know that when I go there my car is in good hands.

My first experience came from my wife who took my sons older car there several years ago. The manager (owner?) treated her well and provided excellent advice that wasnt going to make him money but help us. We never forgot and went back a few months ago and had him do some work on my sons car. He offered a reasonable option for an older vehicle and then did a great job with it. Then, my wife had a board bounce off a truck and hit her relatively new MDX. I took it over just to see what he thought we should do. He asked me to hold while he worked some magic and the car looks almost new. 5 minutes. He said, if youre ok with this, do nothing more. Wouldnt take anything from me.I have to tell you, dealing with folks like this has become rare. I do appreciate it and hell have all of my business just for doing things right. Great job and thanks!!!

Very professional shop, I run a mechanical shop around the corner and we dont do body work. Anytime one of my customers ask me for suggestions as to who they should take there car to for Body work THIS IS THE GUY. His attention to detail is much like mine, state of the art equipment, really opened my eyes as to how body work should really be done. Give them a chance, I guarantee you will not be disappointed. Tell him the guy from NTB sent you!

This is the best auto body shop! I cant say enough about this place. My car looks new again. They are the best. Ask for Herzel he will take care of you. The work they did is fantastic. They will treat you like a king

I highly recommend Automotive Collision Center for any type of auto repair. The owner is truly a class act and run his business with the highest standards of honesty and integrity. Quality of work is excellent and prices are super reasonable. Besides body work, their shop is fully equipped to perform minor or major mechanical repairs. They fixed 2 of my vehicles following collisions and work was flawless. Theyve also performed routine maintenance and minor repairs on my vehicles for the past two years. Take your car to them instead of the dealer and I promise you will not regret!

Best auto body shop in Columbia. Ive used ACI multiple times and have come away more impressed each time. Herzel is the owner, and hes knowledgeable and professional. Over the weekend my power window stopped working. Called first thing Monday morning to see if/when they could get me in and drove home later that afternoon after his guys replaced the window motor for less money than anticipated. Cant say enough good things about ACI. Feels like I have a friend in the business.

I don’t understand why is it that after reading all the reviews praising this shop I take my vehicle for a paint job and it looks like someone just used a spray can that doesn’t even match. I called to speak with the owner and I was told he wasn’t in so I insisted as I’m in a car rental which is being paid for based on the car being done. I asked the receptionist to please make sure he called me ASAP, she replied he was probably not coming back. At this point I’m frustrated because she is with an attitude so I requested a call back today for which she said she could not do that, I said I need the owner to call me and I’m sure she could call him or text him for which she said she couldn’t do that. I was there when I dropped the vehicle of and they communicate when not in the office through their cell phones. I just need my car back looking the way it should be. Why is it so hard to get quality work and customer service???

The owner is a great guy, Most honest reliable guy you can count on. Attention to detail and Beyond competitive rates. All around ACI Auto Body Shop one of the best places to go

I traveled to Columbia, MD to visit my son when I was involved is an accident, since i was renting a car I needed to get it repaired fast before returning it to the rental Co. I was told of ACI Auto Body so I went over to see what they can do for me, I was given a very reasonable price for the repairs and felt very comfortable with the owner sound like he knew his work and promised it will be done on time, come back two days later and the car was ready and could not tell it was ever damaged, I would like to thank them for such a nice outcome, Very nice shop

Herzel and his team been working on my car for several years now. He is extremely honest and knowledgeable. They provide excellent service and timely repairs. I feel confident knowing my car is in good hands with ACI.

This is the first time I got into an accident and I was nervous about the damages to ny vehicle ACI auto body shop repaired my car to every detail. Awesome service great work, and i was updated in the process, will recommend them to all of my family and friends .

I am so pleased with ACI! I have gone there twice already and both experiences were just amazing. I had my trunk lock replaced and they really worked with me when a freak accident broke my sunroof glass. Highly recommend.

My vehicle was recently damaged on the freeway due to accident and I brought it to ACI Auto Body for repairs. Hertzel helped me get my car fixed back into the condition it was before the loss. I have nothing but great things to say about ACI Auto Body. From the moment I needed a ride to the rental company and up to the moment I dropped off my rental car at the shop, They extended their services to me to make sure I would be inconvenienced. Very professional body shop with a family atmosphere . The only thing I can do to show my appreciation for all the help I received is to spread the word to others that are in need.

Brought my car in for collision repair. Was unsure where to go because didnt know which shops can do insurance work. I gave Mr. Hertzel the preliminary estimate and he was kind enough to take care of things from there. The car was done when they said it was going to be done and it was presented to me freshly detailed and washed. Would absolutely recommend to those in need of auto repairs. A class act. You dont see that too often these days.

The folks at ACI aim to please. They are attentive, quick and courteous. I highly recommend them!

Stay away. The quality of paint and body repair is terrible. I have been there 6 times and they cannot get the car fixed right. The car has been back and forth since July 27, 2012. Headlight they replaced did not work. Painted the car the wrong color three times. Body panels and front grill were not aligned. The only good thing is they provided me with a loaner car while they try to fix the car correctly. Not worth the frustration and all the trips back and forth. Went there because of military discount and favorable google reviews, but after this experience I believe he writes his own good reviews.

Highly Recommend! Its been 5 months since my sons nissan sentra was repaired. Extensive front end damage. Car drives great! Color match was perfect. A little hard to find, but well worth it. I would recommend this place to anyone.

Horrible service stay away at all cost. Poor workmanship after a year everything is peeling and they will not take care of the issue.

Automotive Collision Center did an excellent job on repairs to my car . I was very pleased with the service and repairs that I received from them. I will never take my vehicle to another body shop, and I would highly recommend Automotive Collision Center to all of my friend for their automotive needs.

Amazing auto body and great pricing and service

I had my mustang repaired a couple times at ACI, and their paint job is magic. Don’t go anywhere else.

They painted my truck and within a few months the paint started pealing off, they got paint on my mirror, got dirt all over the headliner and I had to return it to them to replace the winshield due to scratches from a sander and the employees there are very disrespectful to their neighbors and neighborhood. Ill never do business there again.

Great friendly service