Mazda of Columbia offered me the best customer service and professionalism Columbia, Sc has to offer. Raul took very good care of me and made sure I had exactly what want I wanted before I left. Want a new car? Pre own? Check out Mazda of Columbia!!! You won’t be disappointed

My experience with my dealer was excellent. My dealer (Oran) was great he was patient and help me pick the perfect ride and made sure I got the best service. My advice to anyone that’s looking for great service with excellent knowledge go there.

I am so thankful for the time Oran spent working with me on purchasing my new vehicle! He’s not a pushy salesman and took his time as I took my time deciding what type of vehicle I really wanted.I’ve purchased a few cars in my lifetime and by far working with Oran was a delight! Thank you “O” for all of your time, you’re my salesman for life!M.O.C. You have a gem!

Mazda of Columbia gave me a great deal and I will recommend to my friends and family members. Thanks Raul for getting me this Deal.

Thank you Mazda of Columbia for such a great experience when I was looking for a new vehicle. I absolutely love my 2021 CX-5! The entire staff was very friendly and special shout out to my sales person Tony, thank you for everything!Charles T.

Me and my husband bought this 2019 camero and we love it. The staffing was great but Oran Wright really took care of us. Any question we had he was right there to answer doing this process. He really helped us. This is my husband’s first car and we are so happy that we had Oran and will be returning for future services. Thanks you so much Mr. Wright.

Had a wonderful experience with Raul. He gave great customer service and assisted us with purchasing a great vehicle for my son. You definitely cant go wrong with Mazda of Columbia!

Shelley was awesome. As was the rest of the team. Very professional and they tried to get us taken care of as quickly as possible. They worked with us from 1.5 hrs away and made sure we got to leave in the CX-9 I wanted. Definitely worth the drive.

Tony V was a pleasure to work with! Easy going, knowledgeable and friendly. Took the time to get us answers and helped us pick the car best for our family. Super happy! Highly recommend Tony for your next car purchase!

Raul and Greg were great! Definitely would purchase again!

Had a wonderful experience today at Mazda of Columbia. Tony was amazing and very informative and so very helpful! Highly recommend Tony and Mazda of Columbia. Love my new ride!! Thanks all!!

My experience here was very good. Oran was a pleasure to work with. I tried to leave him a tip but he wouldnt take it. He said to just leave him a good review. So here it is, Oran! Shaun and Jason, who handled the paperwork and financing, also made for a very pleasant and stress free experience. Highly recommend 👍.

Raul did an excellent job and helped my dad get his CX-5 which he loves. Raul made the process very simple and I would definitely recommend him to anyone if you go to Mazda or Columbia.

I came in with unfair credit and Oran and his team took care of me !! That was the 4th dealership that day I had done been to & im saying that day because I was shopping all week prior to going ! Very nice and respectful & he evern stayed late to make sure I got my car that same day !!

So I did a thing today. I went to Mazda of Columbia and left a very happy woman!! My salesperson Oran was very helpful in making my dreams come true today!!!! If you are in the market for a new car, I highly recommend you going to Mazda of Columbia and asking for Oran. He will definitely make sure you are taken care of! Thanks Oran!!!!!

Great customer service on behalf of JK Miles. I told her my time frame and she ensured my service was handled within it.

I had a great experience with their service department! Technicians kept an open line of communication with me throughout the process. They were able to get parts for my vehicle quickly and had my car ready faster than I anticipated! If you have maintenance or repairs needed, I would highly recommend these guys!

Oran was very outstanding!! He helped me pick the perfect car for the price range that I gave him & made sure he got me the monthly payment I asked for !! Thanks for everything Oran !!

The only place I will take my Mazda to! The Mazda of Columbia team will take great care of your vehicle. Their attention to detail & customer service skills will set your experience apart. They are transparent about costs and the services your car truly needs.10/10 would recommend

Application was very fast. Danielle was very friendly and easy to talk to. She had all the information I needed, answered all my questions and helped me calm my nerves during the test drive. Heheh Mazda of Columbia provided great service. Quick, easy application and friendly service. Thank you Mazda of Columbia

I recently purchased a pre owned F150 from Mazda of Columbia. The staff was very professional and helpful. My experience was more like being with family than just doing a business transaction. Tony Carmon, the sales representative that assisted me, was a blessing to work with. It was refreshing to be treated like a friend by the staff at Mazda of Columbia.

Very pleasant ordeal. Our salesperson Oran Wright and Shawn Jones made sure we got the best deal. We really appreciate them and highly recommend

My experience at Mazda of Columbia was amazing from just looking for a vehicle, test driving to purchasing the vehicle of my choice. Tony Valle gave me excellent customer service from beginning to end. Jeff also helped me out as well with signing all the proper paperwork. Thank you all again. Look forward to doing business in the near future 😊

I came into Mazda of Columbia fatigued from a long week of car shopping. I spoke with Oran and Sean and said Help! I am tired. Here is my budget. They got me into a 2010 Town and Country that was the perfect fit within the hour. A month later and its been a successful purchase. The follow up calls have been amazing and to say I have been taken care of is an understatement. Thank you so much to Oran and Sean whom both have been more than accommodating.

Purchased a car from Raul on Saturday! He was very friendly, knowledgeable and had a great sense of humor. He helped us find a 5 star safety rated car for my 16 yo daughter. Thanks again Raul!

Mazda of Columbia exceeded every facet of buying our new car. In the market for a vehicle? Jeff Teaque & Tony Valle are experts in financing, sales & customer service. The dealership is extremely clean & well managed. The best car buying experience for us in years! Beyond 5 Stars.

Oran was a big help, he got me my Kia and he had great customer service! Great job all around. Made my experience as comfortable as possible.

Very courteous and patient when you have lots of questions, and never offer services that are not needed!!! Always accommodating when you need to wait on your vehicle while it is being serviced. Best group of employees at Mazda Of Columbia Service Department hands down!!!

I always have a great experience at Midlands Mazda! They are extremely kind and professional! Service is very quick and they are very responsive to questions and concerns.

Thank you so much to Mazda of Columbia! I had a great experience here and I really appreciate their flexibility! Picked up my car today and couldn’t be happier.

Service department is terrible. Dropped of my SUV to check on an issue at noon. I didnt hear anything about the issue for 3 hours. I then tried to call every 15-20 minutes for 2 hours and no one picked up the phone. I even left a message explaining the situation. Going to pick up now. Still have no idea what the status is on my SUV. UNACCEPTABLE customer service.This has happened in the past, but I was reserving judgment, in case it was just an off day. Its clear now that this is a ongoing issue.Update: They were closed when I arrived. Apparently they closed at 2:30, which they never told me when said I would come back for my car in a few hours. I even made sure they verified my number before I left. They CLOSED without updating me on my vehicle. Now I have no car for work on Monday.The only reason I come here is because its the only Mazda dealership in the area. I know for sure I will NEVER buy another Mazda in Columbia, because I will NEVER be at the mercy of these people again.

Go see Mr. Tommy!😊Mr.Tommy Mason was AMAZING!! Not only do you get an amazing vehicle, but you get AMAZING Customer service! Whole staff super friendly.Im very satisfied!

I love my new CX30! Raul, Shaun - gave me a great deal on my trade in. Everyone was very professional and helpful. I absolutely recommend looking for your next vehicle here.

The employees at Mazda are friendly and amazing to work with. Service on my car is quick and they keep me updated with everything!

I just got an amazing deal on my car, Raul was my salesperson. I would recommend him to everyone that I know.Thanks all the staff at Mazda of Columbia.

Best car buying experience I’ve ever had!!! They needed CX5s. I went in skeptical. I wasn’t pressured at all. They paid off my loan and got me into a newer Mazda 6 for only $9 more a month. Huge shout out to these three men…. Oran Wright, Shaun Jones and Jeff Teague. The three of you were amazing. I’m 50 so have leased/purchased countless cars and you were the BEST!!!!

Had a great experience at Mazda of Columbia! Raul was awesome and made sure I understood how to use my new car, in addition to having great customer service.

Purchased a very nice used vehicle from them. My salesman was great! I thought the finance went well until I checked my loan documents and realized the guy who did the close of my loan added in roadside assistance and some other dent and ding coverage. The price for these two unwanted coverages was a little over $3,000 added to my loan. Be sure to check every line of your final closing documents to make sure this does not happen to you. They have corrected this, however it should not have ever happened. I specifically told Jeff I did not want any Gap coverage or any warranty coverage, I even remember specifically discussing roadside assistance with him as he told me their coverage was very broad. I proceeded to tell him no I would just get AAA I dont need this and I just want to finance my vehicle only. He added this coverage to my loan anyway and never mentioned it. Thank goodness I noticed the difference in my loan balance with my bank. This was very unprofessional and sneaky to do to someone.

I was very pleased with the young man name Orain He has such good manners He made me feel very welcome

I called them the day before and asked to buy a used car with specific conditions, and the sales man gave me false information and he told me to come see it in person.When I get there I found that the car had twice the mileage that the salesperson told me. Very disappointed with this company as they have no respect for others’ time and even money actually The only good thing I could say about them is that they were very polite although they kept me waiting for a bit to get my questions answered they were polite

Raul, Shawn and Paul made the buying process very easy of all the vehicles I have purchased over the many years this by far was the best experience.

I wanted to commend sales person Danielle on great service. The first vehicle I tested didnt work out, but she went above and beyond to find exactly what I was looking for and I drove off the lot with a great vehicle. I highly recommend anyone to do business with Danielle. It was a great experience.

Raul was an amazing sales associate! He was very polite, funny and knowledgeable!! Thanks for all of your help!!

Oran was awesome and he is pretty cool dude. I’m so excited that we have our first car!!!!

I have had a hard time getting approved for a car but thanks to the kind, caring wonderful people like Raul and shawn at Mazda I’m going to be enjoying my 2017 Jeep renegade truly excited

Raul went above and beyond to help us with the purchase of our new car! Wonderful customer service.

I am one of those who dreads going to a car dealership. But, this had to be the most enjoyable experience I have ever had. I have been texting Leah who is a sales representative at Mazda of Columbia for quite some time. After reading all the auto reviews online, I felt pretty confident that the CX-5 was the best vehicle in its class and it was time to test drive one.My wife and I scheduled an appointment with Leah. I can honestly tell you that I never met a car sales representative that had the knowledge of their product like Leah. She was both very professional, positive and friendly. You should be very happy to have her on your staff, Mr. Owner. She obviously loves Mazda, hey, she owns one!We both felt that you have an incredible staff. The new car and used car sales managers were outstanding. Karl went out of his way to get the deal done.Thank you Leah, Karl and the staff of Mazda of Columbia!

Professional, fair, and honest service! Great work! Jessica and Rob were a huge help!

Everyone here was super kind and helpful!! definitely coming back again.

I filled out the form on the dealership website to get My VIP Price on a vehicle listed at 21500 on sale from 24000. I received an email with a slightly reduced price 21375. I called the dealership because I thought it to be a fair price. They indicated that price was only customers who finance with them and have a trade. So just understand the price isnt the price, read the fine print.

Raul and Karl were both very helpful in my buying process. I highly recommend!

Don’t waste your time trying to get in touch with an advisor for a quote for repairs. If you do get in touch with someone eventually, if your car is over 10 years old, they won’t work on it even if you plan to spend some money. But the parts department is great.

Had my VW passat mirror replaced with a integrated homelike mirror. Now I am happy with the new car.

Excellent sales person (Oran) hes committed to his job

What Amazing deal with RaulI got my 2021 kiaThanks mazda of Columbia and the staff

Great service from Oran very helpful includes everybody else as well.

Excellent customer service by Danielle and Tony V. They showed me all of the new features of my new car and helped me setup the features. It was a pleasure working with them.

Go see TONY! Amazing service throughout the whole process!! Sales, manager, and finance manager 5 Stars these guys were amazing! Loving my new Mazda CX-5

Cannot brag enough about my experience in purchasing a new-to-me Subaru Outback! Jordan is an outstanding, professional and kind young man. We had a blast together! Financing and paperwork were quick and easy. Always felt safe from the virus in a very clean environment. Great place to do business !!!!!

Im in love with mazda! Orn (sorry if I spelled the name wrong) was THE BEST. Customer service was A1. Thank you everyone who helped me and my mom today.

The service department for Mazda of Columbia is really hit or miss. Ive had great experiences but more often than not I have bad ones. Most recently we recharged my freon to see if my AC had a leak and ordered spark plugs to install. The plan was to come back the following week to fix the leak and install the spark plugs. I called my service specialist several times to set up an appointment but he never answered and never returned my calls. Finally, after two weeks of no AC, I set up an appointment online. I dropped my car off before noon today (it is now almost 8 PM) and have not received any updates on my vehicle. Pretty disappointed with the overall experience at this point in time. Ill likely change my review to at least 3 stars if I get some good news tomorrow.

Very good had to order parts. But they can not stock everything. But it is always good and curtious.

I take my Mazda for maintenance and I’ve never had an issue. Friendly staff, great communication, and great service.

Raul and Shaun were awesome and really worked hard to get me into the car I wanted. I went to multiple dealerships and they couldn’t do what these guys here at Mazda did, great job guys

Many thanks to Leah, Danielle, Jeff over Finance and the great and always so welcoming Mr- Payne for my wonderful and so smooth purchasing experience-Much more success to all of you 🙏🏿

Had wonderful service and courteous people that broke down everything that needed to be checked and repaired on the card. Thanks for the service

No hassle, easy buying experience thanks to Raul

My 1999 Mazda Millenia was a true blessing of God and it has been a great dream car for nearly 20-years! Its still in good condition but its about that time for another dream car for the 60-year old Silver Fox! A Grey Cougar? 😌

Very professional and helpful unlike other experiences Ive had at other dealerships! Visit Mazda of Columbia!

Had a great experience getting my new cx-30! Danielle and Karl were great, along with Jeff! I would definitely get another car from them again. Give them a try to get your new Mazda!

Just purchased a new CX 9 for my wife. Tony Valle was very helpful through out the online buying process. The rest of the staff was friendly and helpful.

Highly recommend Mazda of Columbia. Carl in finance was wonderful and our sales person was Danielle. I normally hate going to car dealerships, but Danielle and Carl made it the smoothest and easiest deal. We got exactly what we wanted on our trade in and on our new car payment. Definitely the best car buying experience! Check them out and ask for Danielle!

What a great experience!! Danielle in sales took such good care of us. She was able to answer our questions and made the process of purchasing a car easy and relaxing. She actually had to stay late to finish up everything and did with a smile on her face. Weather you are looking for a new or used care check out Mazda of Columbia and ask for Danielle.

I just want to say a special thanks to Rob Gregory for always aiding and assisting!

I had a wonderful experience buying a used car here just before Thanksgiving. I received a super fast response from Leah, and was able to come in the next day to look at the car and take a test drive. Everyone was very courteous and, in spite of her having a bit of a crazy day, Leah made sure that I was well taken care of, and made me feel more like an old friend instead of a new customer whom shed just met.Tony was great helping me with the financing and paperwork. I feel like I got a great car at a fair price. If you need a new or used car, you should stop in and see these guys before you go anywhere else.

Bought a used car was told the oil was changed when it came in. The Sevice light was on for the daytime riding light and E brake. Was told to bring it in for service. Asked the guy in service about the oil change he also said its been done. When I picked the car up the service light was still on. They didnt perform any service just held my car for some hrs. Driving home the low oil light came on so I checked and changed the oil which was pitch black and half empty. Now the check engine light is on and theres an oil leak. I know when you buy used its a gamble but I made sure to ask if anything needed immediate attention multiple times.

Beautiful...Shannon i thk u so very much for everything . Perfection in every way

Had a lot of faith in this place leading up to my recent visit. First, I dropped my vehicle off June 11th due to a head gasket failure. I told the technician this and he stated that on Monday they would due some test and call me to inform me on what was wrong and what was needed.on Wednesday the 15th I had to call them 8 times, until eventually I called a different department within mazda to transfer me over to them. To find out that they had not even started to look at my vehicle. 3 weeks go buy before they say the vehicle is ready. Only to find out that they did not even check the radiator or the water pump to see if they needed repair. Further more mazda told me the whole repair would cost $2500 only for me to be charged over $2900.

Just bought my second car for my soon growing family. The staff was amazing, really put in the extra effort to ensure I could get the car. It took all longer than usual but that was because of complications, they even squared out a previous issue I was unaware from Carmax(which I wouldnt ever recommend, in hindsight, they ruined my credit with filing negligence) they used the corrected paperwork to insure we got financed with a good interest rate.Tony Valle and his Sales Manager are the two I give all credit to.

Bought a used car, asked if anything needed immediate attention and if the oil was changed. Was told yes the oil was changed and nothing major needed attention. 1 week later the check engine and low oil light come on. The oil is pitch black like it hasnt been changed in ages and half empty. Theres also an oil leak. I wouldnt recommend buying anything used from here. Doesnt seem like they care.

Danielle was very knowledgeable and friendly and she helped me considerably to reduce time sitting at the dealership to make the purchase. That’s of big importance to me with today’s busy schedule. She was an absolute pleasure to deal with, as well as all other staff involved in the purchase of my vehicle.

Raul went above and beyond for us with the purchase of our new car. Thank you Raul.

Leah was amazing!! She worked with me around my hectic schedule and got the deal done. She is a hard worker and makes sure her customers are happy.

Just want to give 2 thumbs up to the folks at Midlands Mazda. They worked with me and gave me a great car at a great price. Very friendly and flexible. I live near Savannah Ga and I would make the 2.5 hour drive to Columbia SC again for my next vehicle.

Just wanted to say thank you to Service Consultant Malik Williamson who took the time and made the effort to help me understand many of the optional electronics I have on my CX-30. Much appreciated.

Covid 19 protocol is being practiced at the location. The facility is spacious and clean. The staff has been professional, courteous and quite pleasant regarding test drive scheduling. So far, so good! 👍🏽

Came in to price compare two models and they were so helpful and accommodating we bought our new car that day! My husband and I had a great experience with Dan and Katherine. The whole Mazda of Columbia team was fantastic. Best car buying experience Ive had in a long time. No sleazy sales tactics, hidden add ons, or pressure to buy. Couldnt be happier!

Go see Tony!!!My husband & I drove from Charleston to visit Midlands Mazda & Tony was AMAZING!! Not only do you get an amazing vehicle, but you get AMAZING service! Finance Mgr is AWESOME as is their finishing team. Drove back to Charleston in our 2 new Mazda’s. (‘20 CX-5 for Hubs & ‘21 Mazda 3 for me). Worth the drive from Charleston!!!!! Save yourself $’s & get a personalized experience. Cannot recommend highly enough

I love this place!

I found a car through TrueCar with this dealership. I called and spoke to someone at the dealership after receiving my TrueCar price quote. I asked if the vehicle at the cost that I was quoted was still available. I was told that it was. I made the journey to get tor the dealership. When I arrived, I spoke with a different sales manager other than the one than I spoke to on the phone even though I said that I was there to speak with them. After test driving the car, I said that I was interested in purchasing the vehicle and showed them my TrueCar price quote. The sales manager that I was dealing with left and came back with a price on the car over $2K above my quoted TrueCar price quote. When asked about it, they said that they did not do TrueCar. Well, I had never used TrueCar before and I did not know how it worked. I was upset because the price of the car was not what I had anticipated. They dropped the price about $140 dollars. I was still upset, but I liked the car and did not want to lose it, so I continued forward with the purchase. When I was talking with the finance person, he said that it was odd that they did not honor TrueCar since the dealership has to pay to put things into TrueCar. I was shocked. He said that he was going to talk to the owner on Monday since I was making the purchase on Saturday and see what could be done. When Wednesday came around and I had not heard from him, I attempted to call. I finally found out that he was off getting married. I called TrueCar at this point to report the dealership for their shady business practices. They told me that the dealership should have honored the price quote. Their was nothing they could do about it now because I had already made the purchase. They said that they would call the dealership and get back to me. I said that was fine. I did not expect them to be able to do anything, I just wanted to protect them from getting a bad reputation for supporting a business that lies to its customers. After I hung up with TrueCar, I called back to the dealership and asked to speak with the owner. As far as I know they did. They did not try to give me any run around or delay me in speaking with him. It rang and went to voicemail for a Craig, presumably the owner. I left a message and said that I wanted to speak with him about a purchase that I had made at his dealership. I left my contact information and expected a call back. Well it has been over a week now from that date and I have still not heard from the finance gentleman, TrueCar, or the owner. I called TrueCar to try and protect them, turns out, they are just as shady or so not care about the quality of the service that they provide.Lessons learned: 1) If you use TrueCar ensure that the dealership will honor it before you go. 2) if you use this dealership, be careful of their business practices.

My sales person was Ms Leah Eaddy... She was awesome. Very professional and efficient. I was in the process of moving from our of state and she made the sale go so smoothly.Even after the sale was complete I was able to reach out to her for all my questions about the car and she helped without hesitation. Great dealership in a whole!

This is the worst dealership I ever visited. I am at the dealership right now, and I have been waiting for 51mins already. I checked in and they let me sit and wait, and I observed 6-8 employee chatted around the front desk, nobody bothers coming to the waiting area at all. If you wanted to waste your time here, this is an excellent choice.Update: already been an hour, I saw the dad and son came ahead of us already left with nothing completed today. I guess I am not along.

Visited service department recently and am giving them a 3 rating as they did good come up they were very friendly, but there were a lot of small issues. For example no one answered the phone line to set up a service appointment, when I asked a service advisor to set up appointment she transferred me to another phone which had a voicemail and that person never called back. Eventually I made my appointment online. When I took my car in, the service advisor, Devin, Was very helpful and nice. Later he sent me a text acknowledging the appointment and giving me a direct line number to call if I had any questions and AA link to a website if I wanted to check on the status of the car. What I did not know at that time was he was leaving shortly thereafter to go to a wedding and would be off work for 2 days. I could not get through to the Internet link karma and left him to messages on Friday and one on Saturday and no 1 told me he was not working. Finally a nother service advisor called me to say the car should be ready Saturday morning. When I went to Pick up my car I learned Devon was not there and the other service advisor would take care of me. They explained the problems with the Internet and that I Devan should have told me he was leaving and given me someone elses phone number. Unfortunatelyly, the work they did, removing mice from my air conditioning vents, Did not work. Got home and found one in my glove Box. Have called to make a new appointment.

Great experience with Tony and Karl! Thanks for helping make to process seamless and easy to buy my Tahoe at a very competitive price.

Service tech I saw was nice but would have been nice to know they wouldnt work on my car that was over 10 years old (oil leak) when I made the appointment instead of having to drive out there then to be told no.

Pretty awful experience. Came to the Service Dept. because my 17 CX-5 has only been getting 24mpg highway.Service manager told me it was b/c the EGR was clogged, I later found out these modern Skyactive engines even have an EGR valve to clean!Service manager also called to tell me I needed to replace my sparkplugs and do a tune up. I informed him that the plugs were replaced 3 days prior and the air-filter was done the same day, both had 20 miles on them, to check again. and even sent him proof of that. He quickly backpedaled and tried to come up with other issues, (Timing, tuning, etc)Bottom line is, this Service Dept. are either blatantly trying to scam people by pushing service they dont actually need, or most likely dont know enough about the cars they work on to properly diagnose important issues. BTW I was still charged over $140 after both these lies.The Service Dept. knows who I am, and they know they did wrong so feel free to contact me and ask any questions @mazdaofcolumbia and @mazdausa.

The employee at Mazda was very through as to what the car needed.

Bought a brand new ‘21 CX-30 here and had the BEST experience. Karl and Danielle took great care of me. Karl worked extremely hard to get the car down to my budget and was determined to make it possible for me to get the car! 10/10 buy your cars here.

They will not honor their online prices. Visiting this place ended up being a complete waste of time.

Friendly and knowledgeable staff. I purchased a great used vehicle (Mazda CX-5) for a fair price. Everyone involved in the purchase of the vehicle from the showroom sales person to the final business manager were courteous and worked with us to make the process smooth. I would recommend this dealership, and I feel the standard safety features are excellent on the Mazda vehicles.