Awesome place staff is awesome...The manager Thea was a bunch of help. She knew things about hair that saved my hair...Thank you girl.....
Always clean, fully stocked- SO many choices!! I go here at least once a month. Polite staff.. not overly talkative, but they are quick w/the service. Trust them for ALL ur hair needs, no matter the texture, color, etc., 👍👍👍👍👍
My ex had a disease called alopecia which caused her to not grow any hair. So she got weaves put in because they looked better and were easier than a wig. This place always gave her a discount because the owner knew she needed the hair to be normal and was always friendly. Very nice of him. I will always praise this business.
Staff was very friendly and help with getting all my daughters needs taken care of...prices wasnt as bad as i was expecting to pay
I took my Mom to this place to get some hair care products and I must say, if youre looking for something hair related and this place doesnt have it, then it doesnt exist. Especially if youre looking for hair extensions. This place is the Taj Mahal of hair extensions. The only bad thing I can say is the parking lot has so many deep, deep pot holes it looks like war torn Beirut. The staff was very nice and helpful though.
I happen to be using my mothers phone, my name is Katherine Thompson. I live 3 hrs. away in Iowa & visit this beauty supply store about every two mo. when I come to visit my nieces that are only 5,10, & 13 yrs. old. as I am a cosmetologist living in a smaller town & really appreciate the variety & low prices without the longer drive to Chicago.Well, I decided to take my nieces & my mom with me this time so the girls could each pick out something for themselves as a treat instead of just buying necessities for them. Well, we walked into a pretty empty store like 5 white ducks in a row & then I heard rolling, hysterical laughter for a VERY long time from 2 or 3 girls sitting far behind the counter. Coincidence? BIG coincidence....they were initially looking right at us & following with their eyes with no greeting from a single person (which Im used to).As per usual, I shopped with no assistance offered until I approached a friendly looking associate while this time I literally heard EVERY person (of different ethnicities) greeted when they came in. Sounds unlikely, but you better believe I was paying attention like a hawk. Sounds like the clerks would improve if they received commission. Vosha was a kind, knowledgeable, & patient sales associate.POINT BEING, I really dont care...but when you act like that towards CHILDREN (that were very well behaved btw), they notice. As their aunt who is stepping in to utilize your store because they lost their mother in the last year & I have to do a lot in a short visit; I REALLY could do without this type of thing. And as a cosmetologist & former employee of a Sallys, I feel I have an educated opinion.
Store was clean, but not well stocked at all. Most braiding hair was out of stock. Barely has shades 1 and 1b. Employees had TERRIBLE CUSTOMER SERVICE, WERE SITTING DOWN NOT GREETING CUSTOMERS DIDNT ASK IF CUSTOMERS NEEDED HELP AT ALL. EMPLOYEES WERE ON THEIR PHONES NOT PAYING ATTENTION TO CUSTOMERS. Will NOT return unless its urgent, will continue to shop online. Whats the point in having a job if youre going to be on your phone all day? Employees need to understand that without customers theres no business and no job.
Great atmosphere, cashier guy was very kind and willing to work out deals if youre not completely satisfied with your products.. place was well stocked.. my only critique would be that even though the place is well stocked.. some things are expired, but I would however return.
Good place, can’t keep popular items on the shelves.
Great place good pricing
Love this place the girls here are very welcoming and well versed in their product knowledge and are very eager to help in any way they can also seem very result driven and remain on task keeping the store running and in top top shape Thai you ladies keep up the great work you all stomp the grounds the other stores in town can not match your beat
Ive been going here since my teenage years (old building to present) everything u need is there except customer service, cashiers will @ times treat you as someone getting on their nerves if you ask them for any assistance.
Wide selection friendly service
Didnt know the previous owner was no longer there and now Black Owned, will support them just like I did Sammies.
They always have what Im looking for
Always have what I need and reasonable prices and beauty needs❤
I just pulled up to sami’s at 7:45 pm and the doors were already closed at and open sign was off when it says the store closes at 8:00 pm. And after I pulled up two other cars proceeded to pull into the parking lot and they were just as confused as me as to why you all were closed. There was no note or sign on the door explaining why you guys were closed already and that’s a problem. All I needed to purchase was gel I’ve noticed the service here has not been the same lately and I am a reoccurring customer here. You guys are the only beauty supply store in Columbia so it would be really helpful if you were more of convenience and reliable for your reliable and supportive customers thank you.
Best beauty store in town .. they know what there talking about .. each and every time I see Sammy. Super friendly and welcoming.
Love Sammie
Always love coming to check out the make up the nail polish and everything in between they take good care of you at Sammys Beauty Supply
Love buying hair supplies weave not so good.
My daughter and I have been in this store twice. It says Great Customer Service on the door, what I encountered was FAR LESS than great. The employee that was there today, hardly looked up from her phone to help us. I will not step foot back in this place. Very unfriendly and unwilling to help at all!!! I was planning on purchasing at least $100 worth of hair stuff here but I took my business elsewhere!
Love this place i drive almost 2 hours to come here and the staff are very friendly and always answer any questions i have. The owner is extremely friendly as well! Only place i buy my hair!!! Keep up the good work!
I actually have NEVER been treated poorly by the employees of this shop. In there, I am a clueless white woman who spends a lot of time bothering them with tons of questions, and all I get are great answers, warm youre welcomes, and friendly checkouts. I think that the inventory is incredible and that the employees work really hard to help you find what you need! Sometimes you DO have to find them and ask for help, and they may not always say hello when you walk in... But... So what? That is like a lot of places, and I dont find it offensive.The store is also AMAZINGLY neat and organized. I appreciate that 100%.
Honestly, I thought you all that had written bad reviews were exaggerating. So, I went ahead and went [tonight] and it was horrible. I walked around the store for like 10 minutes before anyone even said anything to me. Then, as Im looking at hair one girl pops up from what seemed like out of thin air behind me - the a girl that emerges from behind the counter laughs. And, Im just like wow [this is some unprofessional mess]. Anyway, the girl that popped up is just staring at me not saying anything so I look away and start back looking at hair. She stood behind me for HELLAS - never saying anything to me. Out of desperation [other shops closing soon] I purchased some hair but I will N E V E R shop there E V E R again.
I’ve been coming to this beauty supply store exclusively since I moved to Columbia about a year and a half ago, but I will no longer be going there. Last week, I purchased some bundles with a 360 frontal because I wanted to try a new look. I had never done bundles and a frontal before, so I asked a lot of questions to make sure I was getting the right (and quality) products, especially if I was going to spend so much money. They only had one kind of 360 frontal, and I specifically asked the sales girl whether the frontal went with the bundles. She told me that it did.The frontal and bundles did not match and it was only during installation that it came to light. Not only did the texture not match, but the colors were vastly different.When I went back, the same day of installation, to show them the difference, the owner hands me a bottle of black hair color and tells me to dye the bundles and go “be happy”. No apology was given. Also, his proposed “fix” was no fix because it wouldn’t be enough to cover all the bundles and it’s a rinse so coverage would not be that strong.I am disappointed with how I was misled. There should be some integrity in how a business is run. I will not be going back there.
I have been coming to this store for years for anything between jumbo braids, and lipstick. I love playing with hair and makeup and this store has EVERYTHING I have ever needed! For making full wigs, sewing your own personal length extensions, even hair dye and cutting tools...not to mention the bold lipsticks and contour pallets they have to offer. I have nothing but kind words for this store and reccomend it first to all friends and drunk girls in bathrooms while we throw compliments out!
You can always find the hair products you need 😊
Employees rude asfk! Terrible service!
I got the most amazing human hair bundles and vegan hair dye! 😍 Will be coming back.
My wife likes the store nice wigs
Just ok. Clerk not to friendly.
I pulled up to Sami’s at 7:45 to purchase some gel and for some reason the sign is off and the building is pitch black. That’s ridiculous! Called several times and was sent to voicemail each time. 3 other cars pulled up at the same time as I and we all had to leave. I’m not understanding why the store would be closing early, the service has not been the same for the last 3 years. Im a regular customer and dread going to the store now. One of the young ladies is constantly giving me dirty looks making me feel unwelcome, I feel like I’m going to have go to a different city to get my hair supplies which would be fitting because the store no longer has the essentials anymore.
Its nice place for wigs
Every time I come here very rude young girls working. They wear bonnets on their head to work. I don’t understand why they would act that way to their customers. I un knowledgeable about hair and products. A lot of store items are misplaced and not priced. I do not like going here rather travel to Saint Louis for better deals and hair and service.
I dont like how he doesnt stand behind his product and refuses refund I only go when I dont have a choice
The lady who waited on Consolee was awesome. That girl deserves a raise. Also the young man who said Hi to us and was very informative as to what we needed...
They always have everything I need!
There are always unique items.
In reading the reviews, I actually had to look to see if I had the right location which I did. Entered the store today to find two young girls sitting on stools behind the counter using their phones. No greeting....only one other customer in the place. After browsing for a few minutes without either of them moving from their spots, I asked if I could get help and information about wigs. One girl got up, the other ignored me. I am going thru chemo and know I will be needing hair.... She helped me with different styles I selected but had little knowledge about the wigs. When I finished trying different styles, she immediately went back to her phone. I had to get her attention again to ask for pricing on scarves. My impression....they dont want or need my business so they wont be getting it!
Sami knows his hair stuff, way cheaper products than I would have imagined. Was neat to see all the other trinkets he had for sale there too.
The owner is very nice, but his employees are trash! Who wears bonnets to work? Sitting on there phones and when you ask for something they catch an attitude!
Purchased a rinse kit and when I put it together, I realized that it was no good. I then checked the box and the date was worn out as I could read it. The bottle crumbled in pieces. I sent the bottle, box and contents back to the store. I did receive a refund but felt that I should have been compensated better.
Way to much stuff to look at spend to much money but fun
Best hair store around... hands down. Absolutely love this place!!!!
Sexy employees
They have great products for a cheap price and the customer service is always helpful.
I always enjoy going into Sami when hes where hes very helpful and plenty.
Peter is great and always helpful however the ladies that work here are not friendly or professional at all even when you call with questions they answer with an attitude they need to get better more professional employees you can walk in and nobody greets you says hello or anything can walk around clearly looking lost and confused having trouble finding something and they dont get up to help at all they all need customer service training ASAP!!!!
Good stuff! They have mostly any hair products you can think of
My wig fits great and the service was excellent
I Kno Sami Personally & Have Gone 2 Him 4 Years. I Even Go 2 His Store In Jefferson City. Sami & His Coworkers Aim 2 Get U The Best Deals. They know their stuff; from whats best on certain hair types to matching colors for people who want to B UnBeWeavable!!!!! I 💗 Samis!!!
Awesome customer service if you have a problem with any of the products he will try his best to try to figure something out or swap out and you pay the difference hell never take your money and just be like OK it didnt work for you he has been like this since he opened a store in Columbia great customer service he takes care of his customers
Love, love, love, this place.prices cheaper and more reasonable prices than the rest of the wig shops in columbia,mo.
Awesome store if he dont have something their honest about it and can quickly offer you an alternative.
Everyone does not know what fit your face nor remember the colors or style Yu like but at Sami’s your hair is important to them if important to you. Sami’s be lit I love the store. Trust best hair sto in town with reasonable prices. Gone take your ass over there so you can get helped with them edges 🤦🏾♀️🤷🏾♀️🤣😂
Good customer service and usually has what Im looking for at a reasonable price.
There is an amazing amount of quality items. Pricing is fair, staff helpful.
Love this place friendly good prices and they have everything clothes hair ear rings products etc go there for all your hair needs
I love this place,everyone is nice&polite and very helpful,keep up the good wrk!
Very friendly atmosphere with military discounts you cant beat that.
The store was clean, with a wide range of products . The prices were reasonable and competitive (in regards to the items I purchased). Also owner didnt make me feel unwelcome or that I was a bother when I needed help. :)
Love going to Super Sami. Great friendly & helpful staff that know the products they sell.
Very nice employees and felt very welcomed when I came in to buy braiding hair, will shop with them again for sure. Thank you!
I get all my beauty supply there
They always have nice things, for nice prices great variety
I just love everybodys personalities. Awesome customer sevice. I am faithful
I am a Fashion Designer for men and woman suits designed wear.
Do not buy human hair it actually tangles up fast
I love this place
Im a transgender only 3 months in and this place is amazing they have nicest staff and they are very knowledgeable about their products and their prices are amazing and their wigs are very affordable and high quality they are very honest when answering questions I would recommend them to anyone who is new to beauty and especially wigs there is this one associate named sully and she is absolutely fabulous
Good products but didnt have the hairbrush I needed. Cheap products tho
Friendly customer service....GREAT prices
Good selection of hair and products
The prices are great. They staff is helpful and friendly.
Love there products and the great prices😍
They didnt have whay I wanted.
Love going here. Owner is amazing.
Love the ladies at Samis. Great customer service and very patient.
Samis Has Everything From Braiding Weave To Lace Wigs At A Exceptional Price Soo Go One And Buy Some Weave,Earings,Shoes Or Whatever Tell Em Christyonna Sent You..! (;
Great place to buy up to date hair products
Love this place and the people are good too.😍
Always greeted with a smile, owner is knowledgeable about products, best beauty supply in Columbia
Always feels at home with the friendly faces and Sami is awesome.
Great service deals like crazy!
Love this store and the ppl who work here
The owner is a very cool guy, and caring
It had everything I needed
Products are great, and at good prices.
The hood store!!!
A very large store with a super broad variety in their inventory.
I wont go anywhere but here love it😘😘😘
Not black owned. Workers tend to be very unfriendly.
Beauty supply
Great hair selection at great prices
We got everything we needed
I love Sammies
Daughters favorite hair store!