Bob was very friendly gave us all the info we needed made sure we understood everything I wouldDefinitely for my friends
My experience with Extra Space, particularly this location, has been the best Ive had. This is absolutely due to the management. Sonia was very helpful during my move-in and throughout the duration of my stay. She blends professionalism with care for the individual, which is a style I am quite fond of. The property is very well kept and security is tight, but not invasive. I felt comfortable and safe here and would absolutely rent here again. Cant go wrong. Thanks Sonia!
This has to be the worst storage I have ever had in my life & Ive had quite a few. I cant understand why everyone says its so clean here. The only thing that I see thats clean is the outside which I will give you that but inside my unit it looks like it was raining dirt there is so much in there all over my stuff. If it wasnt such pain Id take everything out & go to a better place but I guess Im just stuck here paying to have my stuff ruined. You would think Ive had this unit for several years because of how dirty it is. 😕
If you are looking for storage, you should look no further and with no one else. Extra space storage is the best and only choice for all your storage needs. This is my 2nd unit and I am amazed that my experiences just get better. The staff is amazing and the level of service is great. They make getting storage space a breeze without a headache. The staff is amazing, the grounds are well maintained and the constant patrol give you peace of mind. Extra space storage should be you one and only choice.
I cannot begin to describe the level of customer service at this location. Sonia is so dedicated and responsive to our needs as a tenant; finding solutions to what seems like improbable requests. What a fantastic point of contact she is for our team as we use the space for vehicle storage with our business. You can do no wrong in renting from this location with Sonia at the helm!
Manager on Duty, (Sonia) is phenomenal. She is eager to help and delivers world class service. The grounds to the facilities are well kept and secure. If you are in search of storage facilities, look no further. This is a premier property with excellence of service and staff.
I very much enjoy Extra Space Storage as my storage facility. The new manager she has really focused on customer service and keeping tenants proud to be there. I would only use Extra Space Storage for all my storage needs very clean and friendly facility now.
They were very helpful easy-to-understand instructions and friendly free lock free first month wonderful
Had a unit at Extra Space Storage in Pomona years ago. Maybe a dozen different self storage companies over the years. This storage facilityhas a new manager by the name of Sonia. This is the first time Ive personally dealt with a Manager of this kind of setting that actually cares and will try to go the extra mile for the Customer! My hat is off for her! Good Job Sonia!
No complaints. The new site manager Sonia is very professional and polite as well. Things seem to be running much smoother now and cleaner
Sonia is the freakingggg best! She was so kind and even though she couldnt hold a unit for me she was so accommodating and found me an even better option! And she tried all the different options to be able to save me the most money! Thank youuuu Sonia!
I have had my storage for almost a year n I like it very much the customer service is wonderful
BY FAR THE BEST STORAGE FACILITY EVER!!!! New management is on another level. Sonia has gone above and beyond for me with ensuring I had the best space possible and I will definitely be back. 🙌🏾🙌🏾
Love this place!! Employees are very knowledgeable and helpful to your needs for storage. Never had any problems with them for over 10 years. Keep up the Great work Extra Space Storage!!!
Easy for enrollment no contact, no hidden fees if you ask the right QUESTION. Sonia when out of her way and set me up with a unit within my budget price range. Thank you Sonia. It’s people like you that make businesses stand apart from its competitors.👍👍😎😎
This place is always clean and the front desk associates are nice. Sonia was extremely helpful and answered all of my questions (thanks Sonia!).
Always available to help me solve my storage needs. Thank you for the clean safe complex and now all the units have new doors for added security.I would rent here
Susan and Honey are the very best and nicest ladies Ive ever dealt with at any storage location ever!! They were accommodating and they helped me with everything I needed, which was a lot!! I would recommend this place to anyone. They are fantastic!!!
The price dubbled going from 92.20 to 171.20 rip off if you ask me. They lost a costumer. Theres no was I would ever pay that price for a 4 by 6 storage.with all the units that place has they was making a killing as it was. If its because they put on new doors that only upkeep
Sonia, we’re gonna miss you. thank you fo your awesomeness service
Theyre fare helpful and understanding clean
I enjoyed my visit to the Corona ExtraSpace, I love my interaction with Sonia the new manager, she has excellent customer service skills and made me feel like all my needs would be met .
Very friendly staff! Such an easy and hassle free process, Sonia from Corona is very helpful and friendly!
Great customer service, very helpful white tall male
I love the attention and customer service Sonia gave me . thank you
Very friendly staff, quick and returns calls.
Very nice and safe place, Good customer serviceI love that
I had the worst experience at this facility I can’t even put into words how devastated we are! We had to put our entire house at this storage facility since we were PCSing to another state and waiting for the military to arrange the transport for our household goods. While waiting for the arrangements to be made the storage facility decided to change all of their doors and in the process whoever they hired ruined all of our stuff! We had professional movers organize everything in the storage and when they fixed the doors the people threw everything inside with no care, they broke multiple items and what seems like they dragged our mattresses which were in bags! And now there not.. and we haven’t even seen the rest of it.. I can’t believe we put all of our hard earned goods at the hands of them! Now we are in another state having to deal with the situation...
I was shopping around for a unit but decided to go here because of Lindsay’s outstanding customer service.
Great experience the staff was very helpful and I would recommend this location to anyone!!
Big shout out to this facility. They are nice clean and take care of the customers.
We called and Suzan answered the phone. She was very nice and informative. She was waiting for us when we arrive and helped us with all renting process. Suzan is awesome!!!
Clean . fresh new doors. Nice lady working.
Sonia is an amazing manager, super friendly, very experienced and professional
Sonya was wonderful and made the process very easy, thank you!
Nice, clean storage place. Great location! Right off the 91 fwy next to the Corona Main train station. I would definitely recommend this place if I needed more space.
The whole process was so easy for me (who was very stressed out about the move already..eek). Amanda and Katelyn were so friendly and amazing since the beginning of my experience. I love the fact that there is easy access to the units so the movers could just pull right up to the space. I am very happy with the customer service they provide and would recommend this storage facility to EVERYONE! Overall, this has been such a great and pain-free experience. (Not to mention the police station is right next door :) )
Susan is the best! She was nice, efficient, and everything I needed was taken care of . I highly recommend extra space storage .
The unit I was given -- a 10x10 hasnt been serviced in probably 10 years. No one bothered to fix the bent door which makes it extremely hard to close and the door thats so hard to open because of the aging metal, is, I am afraid going to throw my back out. Its the worst unit Ive ever rented, and Ive rented a lot of storage units.COVID does make this whole process not great and Jessica is doing the best she can.I guess this is all justified because Im getting a free month.
Thanks you Jessica for helping me get a storage unit.You were so helpful.
Sonia was very helpful!
Jessica was very kind and helpful in my experience. I will be definitely be recommending this place to all my friends and family!
Best storage ever!
I was taken care of so well by Amanda and Loren. They were so nice and helpful with setting up my account. I was also thrilled with the price. Highly competitive prices and beautiful property. I recommend them even if you’re not in the area. I came from Los Angeles just to store my personal items in one of their units.
First off, all the units are outside units, super awesome. Having amazing customer service is definitely a plus too. Made an appointment, changed the time last minute, got there early and they still pushed everything through super quick. The movers were able to start while I finished the last of the paperwork, which really relieved some stress. I would absolutely recommend storing stuff here.
Jessica was so helpful!!Gave me a great deal on a storage unit!Must go see her!!
Great storage unit. Jessica was very helpful with getting me set up as well as moving out.
Came in this morning to get a space and this young lady jessica velasquez, helped me get what i wanted very quickly.
Was in need of a storage and Jessica was a big help! Thank you for your kindness and great customer service. I was able to get a storage at the last minute. The location is not far from me and the facility is well kept up.
Great location, easy to get in and out of. Always felt safe as they gave me a space right near the office. Never had an issue.
They helped my sister, Jessica was great, good place to rent.
Ask for Jessica when going in! She was extremely professional and did a great job helping me! 10/10 service!
Jessica did a great job she is so professional I highly recommend!
Always great customer service. Staff goes out of their way to help me out in any way possible and save money. Safe area with Corona Police Headquarters right down the street. Would highly recommend.
Keny was very professional and knowledgeable in helping me choose the proper storage space. Very thorough and informative with the monthly billing cycle. Thank you so much for your courtesy and helpfulness
Being able to find this storage unit at last minute was great and such an easy transition. Jessica was amazing and helped me out with everything i needed. Thank you for everything
Extra Space Storage provides for all my basic needs in Corona. The company I work for does business within for multiple reasons. I have had a pleasant experience dealing with the employees who work here and communicating with them. They are always willing to help when I ask for something. And as an added bonus, the restroom always seems to be clean. The gates are accessible very early and very late in comparison to other local storage facilities. When I have questions, I can always give them a call. If they do not answer, someone always calls me back very quickly. In summary, a friendly greeting regularly, good customer service, and reliability seem to be what I can expect at Extra Space Storage in Corona.A pleased customer, Kevin Neal
Very easy and smooth initial transaction. We will see how everything goes over time. So far, great.
Super smooth process! Kenny was incredibly helpful getting us into a storage unit quickly with a great rate.Thanks so much!
Great service,clean enviornment.love those hours
Katelyn was amazing and found the perfect unit for our needs at an amazing rate. She was very helpful in everything I needed. Thank you Katelyn.
Jessica was awesome! Great service!
Had to find a storage quickly for our family to move. The store manager worked to make sure we got the best deal for what we needed. Great availability. Very happy with the customer service.
So far a great experience. They were upfront about pricing. Easy access. Katelyn in the front office was very courteous and helpful.Thank you.
Great job
I rented at Extra Space in Corona for 6 years! Nice, helpful people! The premises are always clean, and spotless! Thank you for caring, and protecting my belongings!Donna Graham
Cassie and Amanda were so incredibly welcoming and made the move-in process so easy! The storage unit I got (5x5) was very clean and I love that it has drive-up access. Definitely will rent here again if we need to!
Great service!
Jessica has provided great customer service for me at Extra Space Storage Corona!
Jessica did a great job and was very fast!
Rebecca was great in assisting us with are relocating needs from Georgia to California. Very helpful. Appreciate the customer service.
I walked in and Jessica was hyped and ready to get me a storage unit that worked for what I needed!It was quick and every gal that worked there was super friendly and ready to help with anything I needed! One of them even got me a chair and some water 🤙🏼The unit was clean, the right size, and had a working light. Which was STELLAR!If storing is your is your goal, Extra Space is the net. Highly recommend 👍🏼
Cassie and Amanda were amazing and very cheerful. They walked though the details and made sure we understood everything before making a decision. I recommend you stop by just to say hi.
I went to location to get information O rates and services from Extra Space Storage. The facility was very clean and organized. I was greeted by the store manager Amanda. She was very helpful and detailed as to every question I asked. After quoting me prices on available unites, she took the time to show them to me as well. Great service as well as knowledge of the business.
Thank you Jessica and Amanda for the easy process in getting a storage unit. I would recommend that people go down and check out the sizes before they pull the trigger on a unit. Thanks again girls.
Great Service with Affordable Prices ! Team helped me find exactly what I was looking for and worked with me financially! I called multiple locations here in corona and this was the best fit DEFINITELY RECOMMEND to ANYONE looking for a storage unit !
Very fast and friendly office staff. Units and grounds are clean, well lit and modern. Prices and unit available were the best I found in my area.
Thank you Katelyn! She showed me around and made the process quick and easy. Great customer service!
The gals here were great! I was exhausted from moving and they took excellent care of me.So glad I came here! Best part of my move!
Amanda and Cassandra provided me with AWESOME service, thorough. Storage space was clean. Prices reasonable! Highly recommended! Thanks ladies for your GREAT service!
Excellent service and clean storage unit! Thank you Katelyn for your great service and friendly smile!
Jessica helped me out with a 5X7 storage space when I needed it quickly. They were very fast and professional.
Amanda and Carlos are great!! Super friendly and helpful. Specials and prices are reasonable compared with other places Ive been to. Convenient after hrs.
Helpful, courteous, prompt, clean...what else can I say. This is a top-notch storage place. I needed something quick as a result of a flood in our house. Staff definitely knows there stuff and I even got the first month free! Now sure how long well be with them, but I feel confident that my personal items are in good hands.
Amanda made the process of getting and using a new space super quick and easy. The facility is nice and clean and she was great to work with! Highly recommend Extra Space Storage.
Great facility to store your much needed things. Great price too and highly recommended.
Jessica rocked my socks!! Shes just so sweet!! She needs a raise and a promotion!!! She made this process sooooo easy for me us!! Thanks so much Jessica!!
Jessica is awesome and really helpful. Great customer service!
Quick and painless to get a unit. Storage units are nice and clean. The staff was super helpful and pleasant. All around great experience.
Excellent Customer Service Amanda and Cassandra are very helpful and attentive. Great asset to the company. We needed a few storage spaces, and they were able to accommodate us, everything was a breeze. Highly recommended!
The staff here has ALWAYS been pleasant and helpful.
Cassie and Amanda are the best. The were so helpful. I would definitely gave them more than 5 stars if It was possible.
Arrived at this location and Katelyn helped me find the right storage unit for the right price. I am very pleased. In and out service
Made my reservation the late afternoon before actually beginning to move into the unit. The morning of it, I received a follow-up call from Jessica. She was great, considering I was having difficulty deciding on the actual unit size and was extremely gracious about making sure I received the best financial options that suited my needs. Thanks, Jessica.
Awesome customer service! Amanda and Jessica were amazingly profession and really kind. Quick and easy to work with!
Helpful. I’m relocating to WA and they assisted me in setting up my lease in the new location. Kenny was great.
I had to find a storage quickly and within a day everything was set and ready to go. Amazing customer service. Thank you Jessica!!
I was very pleased that had the size unit that I needed for my 2 bedroom...