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Public Storage
1510 Pomona Rd, Corona, CA 92880, United States
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Public Storage
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re
Review №1

I don’t normally post reviews but I have to say Rene was so sweet and very on top of her job. She got me in and out and let me know all my options being this is my first time renting a storage unit. She is very knowledgeable and and her customer service is awesome and that’s hard to find nowadays! Thank you Rene !

MO
Review №2

I had a 10x10 unit at this storage facility I obtained for a project that was being done on my property. And at the same time I was renting a house with a 3 car garage and I only have 1 car, so I started using the other space for storage. So after 2 months I decided to close out my account with Public Storage and your employee; Renee that did the close out was very Helpful and informative with the paperwork.I’m very thankful for meeting Renee an exemplary employee!Thank you for the experience that I received!Monte Ehrlich

Jo
Review №3

Really happy with this place really easy to deal with people had problems with finding a lock Renee handled everything best experience Ive ever had as far as storage goes if only this place with the moving company Id highly recommend it getting a place here

De
Review №4

Rene was very helpful and courteous when while renting our unit. I will refer friends & family. Thanks for informing us of the public storage app.

El
Review №5

Phillipa, thank you so much, very helpful and so patient with new customer,😁

Ab
Review №6

It is truly frustrating trying to get ahold of someone to talk to or someone to be in the office when I need something!!! Despite their posted hours theres rarely anyone there and anytime I call it just goes to the managers inbox, who takes sometimes days to call back. I lost my key and they replaced the lock which was great. Now its been almost another month that between my schedule and not being able to get ahold of anyone that I still dont have my key or access to my things! Theyre usually out to lunch til after 130, fine. I get here a little after 2. Sign on the window says they will return at 130 and I knock, try the door, its closed. Im trying to call the number thats on the door that for when theyre helping someone else and guess what... JUST GOES TO THE MANAGERS INBOX AGAIN😤 then a girl walks up and says shes on her lunch til 230.😵 so now Im STILL waiting...

KI
Review №7

Rene was extremely helpful and made the experience easy and smooth. I hope ghly recommend speaking with her.

Ka
Review №8

I was looking for storage space and found a real gem!! Its not just because the property is newly refurbished with sparkling, fresh paint and pavement, or that is it very clean. Its also because the Manager, Toi, treated me like family! After, calling to welcone me, I went to the office to finalize the contract. As she walked me to my space, I immediately realized it was smaller than I pictured. Without blinking an eye she walked me back to the office and found me the right size space. I would have been very annoyed with me but she wasnt! 😀 SO glad I found this location!!

ed
Review №9

Toi and krystle were great help. Smiling and knows the storage industry well. Clean place

Ri
Review №10

Great service with Rene and the will refer friends and family.

Me
Review №11

This storage complex is very easy to use, with no stress about upper levels. Ive been able to get the units Ive asked for immediately, and when I needed to downsize, the process was quick and easy. They made sure I had the closest unit to make the move simple.

Ru
Review №12

The service here was overall great, Philippa, the staff when u arrived was very helpful and swift when it came to getting my new storage, thank you!

Jo
Review №13

Jordan and krystle was great service!! I recommend

It
Review №14

Great customer service! Denise is always so friendly. Thank you

El
Review №15

This place always has the best customer service and prices. Staff is always friendly.

Jo
Review №16

This place is great if you want them calling everyone in your family looking for their $150 dollars when your 10 days late. But all give a couple more starts I guess . Besides that no problems . Easy access. All my stuff always safe .

Pi
Review №17

Philippa is very knowledgeable & proficient at her job. I have seen her deal with customers. Shes friendly, courteous and patient with her customers, vendors & co-workers.She made my experience as a storage renter so pleasant with the superb customer service. GREAT Smile!I would definitely refer this location to others.

ES
Review №18

Denise was very very helpful she answered all my questions and was very patient with me since I had a lot of questions, definitely strongly recommend Denise to answer any questions you may have. This girl needs a raise!!! Lol thank you so much once again ms. Denise

na
Review №19

Phillipa is always so friendly when I come in to make my mom’s payments!

pe
Review №20

Philippa is a joy to work with, Always very professional, always willing to help.

Co
Review №21

Denises customer service was great. She answered all my questions with professionalism.

Ro
Review №22

I had an awesome experience at this Corona location. Philippa and Krystle was so helpful, friendly and professional. Thank you ladies! Absolutely loved the entire experience.

We
Review №23

I had the best experience renting ever. Anne was the best. She got me the exact space I wanted, the items I needed for packing and showed me how everything works. Awesome. She even did some research to make sure I was getting the best deal possible. Who does that? Anne does from Public Storage 1510 Pomona St. in Corona that’s who.

Fr
Review №24

Jordan was amazing!! She was very friendly and had very good customer service. Definitely recommend this place.

Ar
Review №25

Thank you Denise for always being helpful and attentive to my needs, its always a pleasure speaking to you

Al
Review №26

Denise and jordan helped me with getting a storage unit asap. They went out of their way to help me. They explained the process and procedures to me. Very customer friendly. Thank you ladies for your assistance.

Ir
Review №27

Came in on last minute hunting down a storage and Anne was amazing.. She was nice and sweet and very attentive with me.. I really felt welcomed by her.. She showed me what they had available and helped me out with everything else.. I totally recommend coming here and asking for her.. thank you Anne for your kindness and for being so helpful with me..

Sa
Review №28

Awesome Staff!! Helpful and approachable I can’t believe I got what I needed for my belongings at such a great price. I was sold immediately. I recommend them to my family n friends.

Jo
Review №29

The property manager, Jordan, did a fantastic job processing the necessary paperwork and walking with me to my new storage garage. The whole process took 14 minutes; much faster than I would have imagined. Wish AT&T was that efficient when I deal with them.

Ch
Review №30

This is my second time needing a storage unit and I definitely made the right choice in coming back to this location thanks for the great service

Ja
Review №31

Overall I had a great experience renting a storage room. Laura B and Maritza where the best, very Courteous and helpful especially Maritza who drove from another location to help Laura with the swarm of people that where there. They worked very well together to get everyone the help they needed. I would definetly Recommend this place to everyone. Just dont forget ask for Laura or Maritza. Thank you for helping me and answering all my questions. Keep up the great work guys.

Ra
Review №32

Aaron & Jordan took care of me today. My brother & I were pressed for time and they took care of us quickly, efficiently and with good customer service. I ended up having to get a bigger storage at the last minute. They quickly cleaned the unit and completed my paperwork, all while making sure I understood everything completely. I really appreciate them.

Ka
Review №33

Never busy, nice employees. There when you have questions.

qu
Review №34

Pretty good price, a little bit more than what I was looking to spend, but still not too bad. The warranty and lock fee were kind of sprung upon me and I didnt expect that which is why I couldnt give a 5 star review. But the customer service provided by Jordan was very good and informing. She definitely knew her stuff and was able to answer all my questions. Also she made the whole process quick.

De
Review №35

Excellent customer service. Would highly recommend this storage facility. Thank you jordan for your help

Pa
Review №36

My Husband and I needed a smaller space werent sure if our stuff would fit. Denise made it easy for us to transfer over after she showed us the space and helped with ideas on how to store our stuff so it can fit. Thank you Denise

Em
Review №37

Amazing customer service from staff. Jordan is very helpful.

st
Review №38

Denise was very friendly and helpful and went the extra mile to ensure I was getting the best rate possible.

Be
Review №39

I went to the big location down the street and was greeted by all the amazing ladies there Jessica, Jordan, Erica, and Krystle. They showed me the location and I really liked it but I just wanted a drive up facility so I could save a little time. I have rented with the big place before and had great service while being there is why I came back. They sent me near by to the outdoor location where a gentleman Aaron was there. He was very helpful and knowledgeable about the property. He got me exactly what I needed and for the right amount of money I was looking for. I would recommend both locations. Great prices and services all around.

Br
Review №40

Awesome place. They were more than helpful with getting me started in a storage room. Its easy to pay your bill online and the place is always clean. The service is always very friendly and more than accommodating with requests. The girls at the front counter are awesome and always smiling. Thank you for all your help!!!!

Be
Review №41

Denise gave us great service and explained everything and answered any questions. So excited to move in! Thank you

Ma
Review №42

Great customer service. Very friendly and helpful with questions.

St
Review №43

I went to store equipment; little did I know I was going to meet such an awesome woman. ANNE had the greatest attitude and she was so funny...what a great manager and person....in todays climate it is good to know that we can still laugh . I would not hesitate to rent from her in the future.

Sp
Review №44

Anne was incredibly helpful. She helped us determine what unit would best fit our needs as well as additional products to help keep our unit dry and clean. I absolutely appreciate all of her help!!!

Ma
Review №45

Affordable prices! I recommend this public storage. Anne was wonderful. Very helpful and understandable. Great customer service!

Sh
Review №46

Its really great customer service and fast

Te
Review №47

This is the absolute best storage facility in Corona! It is very clean, very well maintained as far as security, very reasonable rates and best of all there entire staff is unbelievably kind and happy to help in anyway they can! Thank You Lori and David for making my renting experience one of the best Ive ever had!!

JO
Review №48

This place is awesome ! Anne is great, customer service is great too. The facility is well kept and clean. I would recommend this place to anyone in the Corona area. Keep up the good work. Joe P.

Lo
Review №49

Hello this is Louie Maldonado i have two units here and i must say the people at the office especially Anne and Mark and Jen are so nice and carrying and always willing to help at all times. They make my experience as a storage renter so pleasant with the superb customer service i get from them especially from Anne who really shows a sense if carrying and will go out of her way to help ni matter how big or small the issue may be shes always positive. Thank you Anne for your great customer service and always with a smile.

Br
Review №50

Great customer service. Made a reservation online and schedule next day visit. Everything completed on time and PS even suggested a lower price solution if it would work out. Laura B. provided excellent customer service with a smile.

Je
Review №51

I thought Anne was very helpful and professional in assisting me with selecting the right size unit and the extra items needed to secure my belongings. Very hard today I think to find people who care enough about what they do to help with a positive attitude

st
Review №52

Great initial set up. I was greeted by Felicia at the front desk who presented all information that I needed. Great service and clean facility. I would recommend this facility for you storage or alternate garage needs.

Dj
Review №53

I Was Very Glad To Receive Great Services with Jordan. She’s The Best ! Great Experience.

Da
Review №54

Customer service was great I got in and out with all the information I needed and a storage space that will accommodate my move perfectly. Facility manager Felizia was very knowledgeable and helpful and provided me with useful tips and equipment to accommodate my move. 5 stars was all I could select for this 6 star service.

De
Review №55

Really fast and easy. Clean and really safe to your stuffs not going to get play around with your stolen the girl who works there too is really nice and gets you all set up with no problems. Pluse shes pretty cute

Ja
Review №56

Philippians Jordan and Fernando have been very helpful thru the rental process

Jo
Review №57

I have to take a minute to praise Jenn over here! She is the reason I have my storage here. Not one, but two units!! Because their bigger units are taken. Ive been here for over a year & a half. Every time I go to pay if shes not here, whomever is, is always friendly & super nice. They actually check each unit daily to be sure your locks are in tact!! They also will call you if there is questionable activity! This place is great, besides being too expensive, I will keep my stuff here as long as long as Jenn is around.! 5 stars isnt enough! 10+

Mi
Review №58

Great place for storage and Jordan was really helpful with getting me what I need!

am
Review №59

I checked out several storage places online, but the public storage in corona had the best reviews and the best prices! A lot of other reviews said how nice the staff was and as soon as I walked in I experienced the same great service! Leanne was very nice. She physically walked me to my storage space I rented and showed me how to open/close my space and how to get in and out of the gate. She made sure I fully understand everything I was signing as well. The facility was very clean! I highly recommend this public storage facility.

Je
Review №60

Anne pleasantly assisted me with an unusual circumstance so that I could get a unit quickly. She took the time to explain everything to me and was very patient. Thank you for your kindness!

Me
Review №61

Philippa has wonderful services. Thank you

Am
Review №62

The best service! I went in with my cousin to check out s storage place and had a certain size in mind. Jen helped us out by asking what we had. The room I thought was going to work was way too small but the great thing Is that she showed it to us anyways so we could see why it wouldnt work. Then she showed us another locker that was perfect! So happy we went there. Thanks for all your help.

PK
Review №63

Great place! Felicia is the best and takes her job very seriously. Consumate professional, friendly and very helpful! I shopped around and when you can get this professionalism and good name behind the storage of your items, the choice is easy...

Ed
Review №64

Jordan is very helpful. Ask for her if you need any help with storage.

No
Review №65

My experience here was great! I was running late on my appointment because of traffic, and they stayed open late to help me. LaurieB and her co-worker were very patient, and really made sure that I got the best price.

To
Review №66

Jordan and Kenny always have such great customer service. Every time I come the property is clean and quiet, and they always have time to answer my questions. Highly recommend this place.

Ke
Review №67

The staff is great phillipa, krystle, tony have always been great to use.

Ph
Review №68

Good service they are very fast with establishing their services and getting you back to your move quickly.

ge
Review №69

Customer service was great Philippa was great

Sa
Review №70

Excellent Service!!! So helpful...all questions answered... reasonable pricing...

Cr
Review №71

I rented this unit a month ago and the assistant Jennifer was super friendly and helpful. She was considerate enough to recommend me save a photo of the gate code in the cellphone in case many customers forgot to bring their code sheets when revisiting. All these details make it an impressive experience.

Kr
Review №72

Jen is the most helpful and seriously the nicest staff member that Ive ever met at a storafe facility. She knows her job backwards and forwards and is more than willing to go out if her way to help a customer. Never met any staff member like her. Shes someone public storage is LUCKY to have.

Je
Review №73

Went to go see a storage was helped by Denise and was very helpful great customer service ! Thank you !

Ve
Review №74

Came to this location last night without a reservation, met a very nice lady her name is Anne she was very helpful with my moving needs, facility is very clean and I would recommend this facility. Love the service!

ja
Review №75

Jordan and philippa were great helped me out in a pinch

Jo
Review №76

I am a gate/access control technician who services Public Storage all over Southern California, I have been to so many properties and have met so many store managers. Jennifer works at this location and I have to say that she is quite spectacular at her job. I have seen her deal with customers, she is genuine, knowledgeable, friendly, and sincerely has her customers, and vendors best interests at heart. This property is clean, in a nice area, and the security is top notch, I should know, We help keep it that way! :)I definently recommend this Public Storage for your storage needs!

Ne
Review №77

Phillipa is always helpful and so sweet. I recommend to store with public storage

Ri
Review №78

Jordan is so amazing thanks jo!! Helpful and kind

Sy
Review №79

Jordan helped me rent a unit and was an easy experience got a good price and very clean facility thank you

Li
Review №80

I was very pleased with my visit today, Denise was kind and super helpful and was able to answer all my questions that I needed answered. I also liked that the property was kept up nice and clean 🙂

Ed
Review №81

Anne is awesome! Literally checked in and got our spot in less than 10 painless minutes. Highly recommended

Ni
Review №82

Very easy registration process online. Superior service from Anne. I enjoyed my initial meeting and setup with Anne at the facility. Its gated and easy has easy access.

Ch
Review №83

Jordan is great would definitely recommend storing here!

Ba
Review №84

Felecia is great! She really cares about her customers and keeping her facility nice and presentable! Would definitely recommend this storage location to anyone with any storage needs!

sh
Review №85

Anne is very helpful and very professional. The property is well kept and very clean. I would very much recommend this place for all your storage needs.

Th
Review №86

Felecia is great. She keeps the property cleaned up and presentable. Always a pleasant experience when I come here!

Fa
Review №87

Always helpful with account informationNice lady daisy help me out

Mi
Review №88

We met with Kira and she was is very helpful, we gave her the items we needed to store and she helped us looked at a few spaces until we found what worked best for us. She took her time and wanted to make sure we understood contract and payments. We are very pleased with the personal customer service at this location. Nice job Kira Thank you !

ja
Review №89

I highly recommend this place customer service is excellent. Neesie is the best.

Mr
Review №90

I WANT TO START BY SAYING DENISE DESERVES MORE THAN 5 STARS, GOOD CUSTOMER SERVICE, ALWAYS SMILING AND HAS GREAT ENERGY.

JE
Review №91

Dennisse has such great energy. Shes the nice one.

Ju
Review №92

Am happy with the service and nice person of Jordan, that really make us feel in comfortably place to get oir unit!

Vi
Review №93

This was the second stop of looking for storage, and this was the best day i have had in a LONG time....Rozann couldnt have made my day any more pleasant. less hectic...., and so at peace of mind. the premises were so clean.... the storage was the perfect price range..... i really could rave on about the service thank u so much.....Victoria Richardson

Co
Review №94

I have rented 2 units and both times had great service both times working with Felecia. She was very thorough, nice and made the process very easy!

Sy
Review №95

Jordan was a big help with my move and great service

As
Review №96

Great customer service by Jordan and great prices easy to use

Wa
Review №97

Great place very well kept and the staff are very friendly and helpful. I originally wanted a very large unit and after speaking with them they helped me realise it was much more than I truly needed. Customer service was amazing!!!!!

Ra
Review №98

Valerie did a great job she was very helpful in getting me the best price ! Quick and stress free service . Fast friendly and very professional. Great customer service !!

Ed
Review №99

Just wanted to share with everyone the great customer care service I’ve ever experienced and professionalisms and kindness for a young lady at the front desk named Denise.....

Me
Review №100

I am very pleased and satisfied with the service I received at this public storage location. I was in need of a space and needless to say, it was a last minute... And Ashley took good care of me.

Information
29 Photos
100 Comments
4.8 Rating
  • Address:1510 Pomona Rd, Corona, CA 92880, United States
  • Site:https://publicstorage.com/self-storage-ca-corona/137?pid=pslocalsearch
  • Phone:+1 951-444-1001
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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