Excellent service. Got me in for 2 tires with a very short wait. Did a nice job mounting and balancing the tires. My car drove great.

I went to a garage to have tires put on and they told me it would be a 3-hour wait at least. I called Walmart tire lube they said come on in well get you in about 30 minutes to an hour, I didnt have a lot of time so I went. They had me in in less than 10 minutes they had the tires installed and balanced in just under an hour so my entire stop at Walmart was a little over an hour and I am very happy with the price, cuz it was cheaper than the other guy anyway, very happy with the quality and the service. Im going back to have lifetime balance and rotation because I didnt see a problem with purchasing that extra little bit.

Waited an hour and a half for them to tell me the cap was too tight so they couldn’t do the oil change, oh and they don’t have anything besides Walmart brand oil so good luck at this trash dumpster of a place 👌 “castrol premium lube express” is super quick and way better I’d recommend going there, they do it fast and I’ve never had any problems with that place, people are way nicer too!

Packed with long wait times and low inventory, but not the fault of the employees! They were doing the best they could with the staff and supplies they had on hand.

How do you give a zero. Wifes car had a nail in it. Tried to get help @ 6:05pm on 5/19/2021. No one at the counter, one guy was waiting he said he had been there for 10 minutes and hadnt seen anyone, had to get someone from another area to go find someone to be told they would not help. The tire was outside the bay going flat. They shut the bay doors. Way to step up Crossville Walmart Tire Center.

Very friendly. Does good work.

Needed oil changed in my truck, mechanic stated oil filter was on to tight and could not perform the oil change. Took it to different place and they had zero problems taking off filter and changing my oil. I absolutely will not return to walt mart for anything that has to deal with vehicle maintenance, seems like the spend more time making excuses for working instead of doing the job they have been hired to do.

They were fast and efficient changing the oil in my vehicle.

Good quick service. Good customer service too.

They did not change my oil filter. The manager did make it right but it cost me a second trip

Crossville auto care great place

Auto/tire department lies....

Walmart has a great automotive department with expert staff, who get the job done quickly and correctly+++++

Slow and unsatisfied

Joey reintroduced us the the kind of customer service we have not seen in some time. Great service provided by all but Joey really did us a solid to get us back on the road.ThanksMike and Deb Rivers

We just had a wonderful experience with Crossville Walmart automotive. We are traveling, and our tire was damaged on the interstate and we needed a new tire quickly. We were served quickly and back on the road with 30-40 minutes. Jonathan was very efficient in automotive customer service, and Mike was fast and thorough in replacing the tire. They helped make a stressful event less stressful. Thank you!

They told me it would be a 3 hour long wait. I told them I understand but was trying to get somewhere by 6pm and I had 4 hours of driving left.... they worked me in quickly and had me back on the road within 45 min. The lady (I think her name was Trish) was very kind and understanding. Thank you!

My niece had a flat tire on her way home. She showed up at 6:40 Sunday night in need of a plug in her tire. They told her they didn’t have time and she had to get her grandmother to drive 35 mins to pick her up and leave her car overnight. Seriously!! You’re open for 20 more minutes, so you don’t offer a 10 minute service to help out a young college student alone. Terrible service and I’m disappointed in good ol’ southern hospitality and concern for a young lady in need.

Bought a set of Good Year tires, for my antique F100. Only drive it on the weekends. Tire blew out the whole sidewall. They didnt do anything about it! I will never go there again!! I suggest a real tire store that sells quality tires.

Had an flat. They took excellent care of me in a very hard time.

Always pretty quick to get you in and out on your oil changes, and the prices are reasonable.

They were quick and fast and it was a good deal! Definitely going back!

I stood and waited so long. I had to go to the restroom and By the time I decided to leave I was still waiting. And told it would be a while longer. So I had to go and find a register elsewhere. Even though I was parked at the back of the store.

ZERO STARS!!!! I tried to get my oil changed 2nd in line as soon as the doors opened. I waited for two hours!! Ill never go back!! Went down the road to Castrol Express I was in and out in 5 mins!!!!! I love them.

The tire and auto manager Carl was so helpful. He went above and beyond to make sure me and my daughter gto back on the road. I let Terry Bush the store manager know about Carls service. He was very awesome as well!! A+ Walmart!!

Poor service and communication: had a tire blowout during a road trip so needed to replace rather than limp along on the spare. Went here and everything seemed fine. We were told it would be 45 minutes. Fine. We wandered through walmart and came back 50 minutes later to be told everyone was on lunch break and it would be at least an hour before they even got it into the shop. Went to another place down the road and were back on the road in less than an hour no thanks to these guys.

I took my car in for an oil change when I drove out of there. I couldnt keep it running, they tried to tell me thats the way I brought it in, but when I took it up there cuz I complained and, then I called my original Mechanic. I took it back up there and they realize they had bumped a wire when they were looking at my filter shame on them for making me get upset and had to prove that my car was not running bad, when I took it in there I will never use them again. Never

Good service, reasonable prices, good people

Lets see paid almost 100$ to have my fluids changed and checked ECT. A week later transmission blows from lack of fluid... Dont take your car here not even in a fire

Service is okay. They are the most expensive place in town to get tires mounted now though. $103 to mount 4 new tires I brought in myself.

Still not sure why the cost of mounting my 4 new tires i bought from Wal-Mart was not included in the purchase price.

As is the case with most Walmarts these days the customer care is nonexistent. Manager of tire center had to be called for overrides for battery warranty returns. Complained about it every time. Hours of delays. One young lady behind the counter working hard and doiing a good job. The rest were playing around and pretty much letting her do all the work. Including the Tire Center manager and one of the store managers. Folks, just stop going to WalMart! Had it not been a Sunday with nowhere else to go I would nevere let my shadow grace their store again.

Wes is the second best tech there.

Pretty good checkout was real slow

Such a nice place, helpful folks, thanks!

Dead battery. Replaced 2 years ago a battery that was under warranty. Kills the previous warranty. So dont buy auto battery at Walmart.

One person ahead of me at 6pm. Posted hours are until 8pm and was told they would not be able to change my oil due to it being busy and closing soon. This was the second time I have went and been given the same line.

Good place they have everything

Very satisfied with my tire purchase

Google shows this location open till 8pm. It is 6:59 and the doors are locked.

Absolutely not helpful at all.

Put tire on no waiting staff was friendly

Quick in and our while shopping

Fast and efficient.

Excellent service

Horrible customer service

Good service

Fast and helpful

Bit of a wait sometimes