Helpful for repair of RV

Great service and saved money compared to the other stores in town.

Great service. They go out there way to locate parts for you when they dont have. Usually next day delivery and sometimes same day

Not a Napa Auto Parts store at all, despite what Google says

Service is good but prices r high. Keep in mind you have 2 competitors in town plus the internet.

Gilbert was amazing! I appreciate his help.

While I have never really had any problems with NAPA Crossville (no real over-the-top great experiences either, this last time was very different. I called them at 11:30am about brake shoes and had a guy tell me, yes he had them and give me a price - I then said Ill head your way be there in about 25-30 minutes (I live quite a bit south of town), to which he responded ok, see ya in a little bit. I took the time to wash my thoroughly greasy hands (maybe 2 minutes or so) and then hopped in my pickup and drove straight to NAPA. Arrived at NAPA and pulled door to go in, only to find it locked - apparently NAPA in Crossville closes at noon on Saturdays. The time on my cell phone was 12:02pm and there were 3 guys inside that wouldnt even look up at the door. Now, I have always found it ridiculous how so many businesses in the Crossville area close early on Saturdays or are not even open at all on weekends - the weekend is the only time a working person can do jobs like brakes and motor work - its a culture thing for the area, I get it, but doesnt make business-sense.What I found so unbelievable on this instance is that the guy I talked to didnt say one word about closing at noon, when I SPECIFICALLY said how long it would take me to get there. Not only that, 3 guys stand in there and just ignore me at the door - the guy I talked to was one of them and KNEW he had just talked to me. Additionally, as I turned to get back in my pickup, another guy was walking to the door and I told him that NAPA had closed - that guy gaped and said but I just talked to them and said I was coming...Bottom line: Crappy way to handle customer service. I am going to somewhere/anywhere other than NAPA today to get my brakes.

If they dont have what you need they will find it for you,great personal service

Very knowledgeable employees. Reasonable prices. *****

Great services and the staff is super helpful. I drive a 1965 Plymouth and they either have, or can get, all the parts I need!

They are Awesome people to do business with.

Very helpful and always have whats needed

My favorite place for auto parts. They answer my questions and always have the part I need.

I dont know why, I didnt stay long enough to find

Nice place, friendly people, knowledgable people

Quality products at competitive prices.

Michael is the man to see if you need or want anything that anyone else cant find he is very friendly and informative and explains things to you!!

These guys make an effort to find you the right part.

Its not napa anymore

The best of the best

The best