Great experience working with Land Rover Dallas. Michael Hanson & Darien Bradford were wonderful to work with as the process was easy and straightforward. We purchased two cars at the same time (his and hers).

So I purchased a pre-owned 2018 Mercedes-Benz E300 from Greg L. at this dealership about 9 months ago. The condition of the car was BEAUTIFUL and pristine inside and out and only had about 40k miles on the odometer. About 6 months after purchasing, I found myself driving on the toll way when the entire car malfunctioned electronically and mechanically causing every light on the dash to appear. Soon after the car completely shut off and under no circumstances would start back. Upon diagnosis through Mercedes lol, theyve informed me the engine has miraculously blown itself and two of the valves now have no pressure. So for the low cost, one time fee of $14,000.00 they say it can easily be repaired as good as new. First, I do take some responsibility for sure for not buying the extended warranty on the car at the dealership the day of purchase. This however isnt the shocking part to me. When I realized I was truly screwed and on my own is when I attempted to contact Greg my salesman and inform him of the issue and the very radical and RECENT events of the car not long after purchase he wouldnt even discuss this with me or so much as speak on the matter. I was then transferred through the chain of command to his boss who then proceeds to offer me a 1/3 (33%) of what I originally had paid for the car 150 days prior. After offending me he then proceeded to SALE me another car!!! Lol word of advice dont ever buy anything used from this dealership and make sure it is a Land Rover and ONLY a land rover! Karma comes back 10 fold. Best wishes and luck to you and your staff! 👍🏼🤞🏼

Great dealership, has an executive feel to it. Jordan was great, she was patient and kind throughout the entire process and made sure I received the best deal and most importantly, the car that I actually wanted. I’ve had my vehicle for a week and she continues to answer my questions and help me out with the car any time I have questions. I highly recommend reaching out to Jordan and working with her and the team at Land Rover Dallas for your next vehicle. I know I won’t be going anywhere else or working with anyone else!

AZ was my salesman in the process was seamless. I Was so impressed please go see him.

By far the best car buying experience I have ever encountered! I was lucky enough to have Tommy as my Salesperson and he was amazing from start to finish!!! I highly recommend requesting him if you plan on buying a vehicle from this dealership. Honestly everyone I dealt with made me feel so at home and comfortable which was not the case at any of the other car dealerships I visited prior. I assure I am not over exaggerating and if you think this is a fluff review go check out the dealership yourself and tell me I’m wrong 😎 Can’t thank you enough Tommy for being a man of word and getting me into my beautiful Land Rover Discovery. I LOVE IT!!!

Land Rover Dallas provided the absolute best customer service. Upon arriving at the service check-in, I was greeted and advised they would be right with me asking if I wanted a bottled water while I wait. I waited maybe two minutes, and Diego who is back at Service with Range Rover wrote my ticket up. He is always so friendly, polite, and the process goes so smooth. Ryan Shock who is my service advisor kept me really informed of the status of my car. He knew I was stressing about getting my car back in time to take my son to college and he went above and beyond my expectations as it was returned back to me less than 24 hours, fully washed and cleaned, ready to go! The entire team went the extra mile at every stage. I would recommend them unreservedly.

Both Greg (sales) and Jeremy (finance) were awesome. They both made my car buying experience not just a smooth transition, but a very pleasant experience. You can not beat the customer service, which is keen when buying a vehicle. Greg definitely helped me to find the best vehicle that would fit me, in my price range. Ive always loved Jaguar and this is why. The customer service will continue to bring me back every time when buying a vehicle. I have to brag and give Ana in service a shout out, as well. She is always so very helpful, professional and makes sure youre taken care of!Keep it up Jaguar/Land Rover of Dallas! 🙂

TOMMY IS HANDS DOWN THE BEST!!!! He went above and beyond for finding me exactly what I wanted and by saying that, this was my first time purchasing a car! During this process, Tommy listened and was very informative with the questions I had as well understood what I was wanting and was honest through the whole process. Overall this is the best experience and highly recommend Tommy. Thanks again for the best service I could ask for!

I scheduled my first service for my Jaguar F-Pace with Greg Ford. The way he handled my appointment gave me a sense of confidence as he explained all of the services that my Jag would get. Certainly more than I expected plus it didnt cost me anything because scheduled services are free with Jaguar ownership. The great thing was that he got me in and out quickly and my car was spic and span. The tires even had the tire shine. I couldnt be more pleased with Jaguar Land Rover Dallas, especially Greg Ford!

My Salesman, AL gave me excellent service and listened to what I wanted. I have always hated buying a car because I thought I got taken advantage of, but Al was great and I left there with a new Land rover and I feel great about it!!!

I dropped my Jaguar off for service on a Friday morning. I had a an appointment, and I was taking care of promptly . Darrick PhillipsTook excellent care of me and my vehicle from start to finish. Darrick was well versed about the recall which was what prompted my visit.Darrick kept me in loop of what was going on with my vehicle. Darrick provided the best service ever. I left knowing that everything was good hands. Darrick made sure that I had a way to work and a way back to pick up my vehicle. I really loved ALTO great service.Hats off to Darrick Phillips!!

This dealership, its staff and advisors are courteous and professional. Mr. Darrick Phillips took great care of me! I was able to work comfortably while my car was being serviced. I’m so happy with my car and would buy again and again from this dealership.

Overall they have a huge inventory of vehicles.Im giving a single star rating because I went in to buy two cars today ( Range rover sport 2019 and to book a 2022 Velar).I was supposed to meet Mr. Tommy at the dealership. When I reached it took about 30 mins to send someone because he was busy with another customer.Secondly, the othe the gentleman took great care of us and tried to show around. He offered us to show in a Velar inside which was sold out. While he went inside to get me the keys for the 2019 Range Sport,Mr. Tommy comes out storming and yelling at my whole family, and opened the driver door straight out in front of my mother who was sitting on the driver seat checking out the interior. He disregarded that what he was doing and completely disrespected my mother and my family. After we try to tell him he starts arguing that this car is sold and you cannot sit in this car.First of all, if he was so concerned he should have not given the keys to his colleague to show it to a customer. And even if something happened he had no right to yell and disrespect, especially a women.If you go at this dealership, please try not to deal with this sales representative especially of you going with your family.Im gonna buy my cars at other dealership who has respect for there customers!

My husband went and bought a used vehicle from their lot for me a few months back. That experience wasn’t the best at all. We paid to have a wrap put on the vehicle and was told it would be ready on different dates. My husband had to call multiple times to try and get an update on the vehicle and was told they would call us back but they never did. When it was finally ready, we drove the 3 hours to pick it up and the wrap job was horrible. They did refund us for that but we still have to get it redone (we chose to get it done local and have it painted instead of a wrap).When our license plates didn’t arrive when our temp was expired, I called and they said they would ship them to us and take about two weeks. That was 3 weeks ago. I called back this morning and was told they haven’t even shipped out yet.We will never use their dealership ever again.

Derek Wallets at Land Rover of Dallas made my car buying process smooth and seamless. He took my needs and my budget and made it his priority to put me in the right car in terms that were comfortable for me. He has got a client for life! Thank you!

Derrick Phil is so awesome. Super friendly, helpful and knowledgeable!! Such a nice man. Made me happy with his smile. Thanks for a smooth, hassle free experience.

When you get here, make sure you ask for Tommy. Seriously, make sure you do! Tommy knew what I wanted and got me an amazing deal on the Range Rover Evoque 2020. The customer service is unbeatable and he is always quick to respond back when I have questions! I am super excited and glad I made the right choice with this dealership. You cant ever go wrong with amazing customer service like this.

For the second time enjoyed the experience at Land Rover Jaguar of Dallas. Super courteous service timely updates while vehicle was being cared for. Thank you so much Mr. Derick Phillips and we look forward to working with you in the future when need be.And really appreciate it the five star service.

All of the associates involved in my purchase were wonderful. Fully explained the vehicle to me and even gave out cell numbers in case I needed further help. My cousin and I both purchased new vehicles and we are very happy.

Once again, Al Garcia was fantastic to work with. This was my second vehicle purchase from Al and my third from Land Rover Dallas. As always, I was treated like royalty from the moment I walked through the door. I absolutely love my new Jaguar a/k/a Cherry Bomb! Thank you Al and Marcus!

This was my first visit to this location. I took my vehicle in for a recall inspection. Everyone was awesome from the service attendant to the cashier. I wasnt fed any lies about unnecessary work needed. They did recommend some services soon, but pretty much the basic. Also they finished my vehicle in exactly the amount of time they estimated. This was a much better experience than I had in Frisco.

I have had the worst experience with this dealership. I purchased a Jaguar F-Pace back in January 2021 from this dealership. My truck has been towed to this dealership twice and my husband has taken it also for the same issues. My truck has had several issues with starting leaving me stranded. On July 28, 2021 I experienced the issue again and had the worst time trying to get someone to call me back from the dealership. My salesperson Gregory Langeldt is who has helped me each time something happens with my truck. My truck was towed on July 28, they didnt have any loaners available and havent reached out to me yet to offer me one. I have yet to hear from the dealership. Now Im left without transportation. This has been the worst experience ever. I will never purchase another Jaguar again.

Land Rover of Dallas is amazing. Darien Bradford at land Rover of Dallas helped us to find our Rang Rover. Darien Bradford and his team are so nice and kind and do whatever they could to get us what we needed and MORE.

We have been looking to buy a specific Land Rover for 2 months, Darian kept an eye for us and as soon as a vehicle arrived on the truck he let me know. We were able to complete the purchase and pick up my new car in less than 24 hours! We live 2 hours away and as soon as we arrived things were ready for us! Great experience!

Got some very nice cars and trucks there. Had an awesome time delivering two cars to them.

I came for an inspection and to have my battery replaced in my keyfob for my 2017 JaguarF-TypeSVR. Service was excellent and everyone I talked to was super friendly.Id like to give a shout out to Gregory (Sales Executive) who went above and beyond to introduce himself, ask me about my vehicle and proceeded to show me around the show room floor. We chatted about a cars and a few off topic items but I have to say, Jaguar Land Rover of Dallas has a great employee.Thank you all so much for the hospitality.

We just purchased our first Jaguar here this past week. Our salesman was Darien and we could not be more pleased with the service we received. We knew what we were looking for when we went in but Darien went above and beyond to help us find the perfect F-Pace to fit our needs both cosmetically and financially. We are from out of town so he spent several days searching and communicating to get all the details worked out! Once we found the perfect one, he took his customer service a step further by delivering it to us, 2 hours from the dealership. We were 100% pleased with our experience at this point but heres where Darien stands out from the rest - When we got ready to sign paperwork, there was an error on the contract, He immediately got on the phone with the dealership, clarified that it was an error but got it worked out to still leave the vehicle with us, assured us he would get it corrected and expedite the correct paperwork to us. And by expedite I mean he again drove the paperwork to us, 2 hours away the very next business day. Darien was extremely knowledgeable, helpful, thorough and efficient throughout this process from beginning to end and I highly recommend him. We cant wait to do business with him again in the future.

I leased a Range Rover Sport from Land Rover Dallas several years ago. I loved the car so much that I bought it last week after the lease expired. Tommy was a tremendous help in that process including when I had to return to the dealership for paperwork, inspection, etc. He went above and beyond the call of duty for a transaction that had nothing to do with the sale of a car. I appreciated Tommys attention to detail and superior customer service. He even fixed my stereo sound to optimize it while coordinating with the service department on the inspection. Thank you Tommy!

I purchased a Land Rover Defender this summer. The plates expire in four days. I had to call multiple times to get them to mail the plates which have been sitting at the dealership since 9/24. Horrible service once you give them the check.

Very happy with this dealership. Had purchased my F-pace here which was a wonderful experience and this was my first service at this dealership. Staff is friendly an professional and overall appearance is 100%Thank you.

Checked us in with my name but never discussed the repairs with me but did so with my husband who happened to be driving that morning. I found that interesting when it was I who set up the appointment and the vehicle is mine.While I’m the waiting area while waiting to grab a cup of. Offer a salesman was ahead preparing one yet he never looked up and acknowledged me as a potential sale or just to be a friendly human being. So we went onto the showroom floor and looked at a defender when Tommy came up and talked to us. If and when we do upgrade he’ll get by our business for sureOther than Mr Tucker was our service agent and he handled my concerns about emails and Jose both were very professional and we are happy with the service we received.

Greg Ford in Service was awesome!!!I had a blowout traveling to Dallas. Called and he had tire in stock. We arrived and he was waiting and took the car right in right away and had it replaced. It was so smooth and efficient and they took great care of me! The car was ready on a couple of hours!! Thank you for such great service Greg!!

Bought my wifes elegant gs 350 from Sam Judah for Mothers Day. He is the go to guy at this dealership. Made the whole process fast and easy and willing to negotiate on the price. Never once did he said he couldnt do what Ive asked of him. His exemplary customer service skills will definitely get anyone to buy a car here. 5 out of 5 in my book!

Tommy was a great salesperson!! He was very knowledgeable and helpful throughout the whole process. He went above and beyond to make the whole experience very pleasant and less stressful. I’m very happy with my purchase of a Range Rover!!

I’m very disappointed with this Business Range Rover of Dallas! I’ve called for two days trying to get a written quote for my water pump repaired. I was told twice one price but they didn’t send me a written quote for repairs now the price went up $600 and still won’t give me a written quote. This company was going to attempt to bait and switch changing me a higher price when the car is finished, I would not do business here and I will like to talk with the manager at this location or I will contact corporate this is a serious problem and I consider it not honest! I will be filing a complaint with Better Business Bureau.

AZ was amazing, he sold me my new car and took great care of us and still is! Very responsive and super nice.

I had my Discovery serviced. Being a new Land Rover owner I wasn’t sure what to expect. My service specialist was Katelyn she is very knowledgeable she walked me through the process and answered my questions. She offer me transportation if I need to leave for anything. It was a different experience for me. Thanks Katelyn and the service team for an exceptional job and helping to keep my Discovery running like it should.

I had a wonderful experience at Dallas Land Rover. Candace Guzman was very prompt to at helping me, she picked out a nice truck for me while I live out of town. Ms Guzman picked a nice truck that I wanted and helped with the accessories.I would recommend Dallas Land Rover to my friends and family. I waited years to get another Range Rover but I am very pleased with my selection. Thanks again and Candance.

The buying experience for a car was great. My salesman, Gregory Langfeldt went over and beyond in selling me a car. That’s why I was so disappointed in him and the dealership after the sell. I had questions and concerns for my salesman by phone, emails and texts. The first response he sent to me was he’s out of the office right now and to go on you tube to find out how to update my software. This was after I had sent emails. The reply to this is he will read his emails when he’s in front of a computer. I finally called August 13th and asked for sales manager which is Aaron Rusbridge. I was told my plates were to be in 10 days, 5 to 6 weeks and my salesman Gregory wouldn’t return calls, respond to texts or emails to answer any of my questions or concerns. He said he would get on it and get back with me on Monday, August 16th and didn’t. Afterwards, I called and asked for the general manager of the dealership, Mr. Wayne Cloud and left a voicemail. A Mr. Dillion Hardwood called me about 2 weeks after that who is the general sales manager and said Mr. Cloud told him to reach out to me and about this time, I was very disappointed, frustrated in this dealership because the selling purchase service to sell a car was outstanding. The after purchase sale service sucks!!!I finally received a text from Gregory, August 27 with a picture of my plates, a thumbs up and “your plates are in for pick up.” I go August 30th to pick up my plates and Gregory meets me at the receptionist’s desk being the salesman he is. Put my back plates on, rode with me to car wash, explaining to me about my software, apologizing for his lack of service and communication. Said he should have taken more time to explain to me about my car, the day I bought it and I agreed.Don’t get me wrong, I wouldn’t take anything for my Jacquar and the great smiles and service when buying a car. I was even picked up for the delivery of my car by Gregory in which I was very pleased and grateful. There was an accident with me in the car on the way to pick up my car and Gregory and no one else from the dealership called me afterwards to see if I was ok.I feel that outstanding service is and should be not only in selling a car but also the after purchase sale service. I gave Gregory and this dealership an outstanding survey after buying my car but I refused to be ignored and not listened to and I want complete satisfaction from beginning to end.

One of the easiest and smoothest car transactions. Purchased from out of state and majority of everything was done over the phone and through text. Darien answered all of our questions and was very informative and knowledgable through out the whole process. He was very thorough with the delivery process, showing my wife all of the features of the 2021 Range Rover and making sure we both knew how to operate everything. We would definitely do business with again.

The service department at Land Rover Dallas is first class. From start to finish Greg and his staff were very professional and have great communication. They handled my repairs perfectly and have exceptional customer service. Thanks

Nice friendly honest staff, helped and educated me on my new range rover. thank you!

I recently moved to texas, and I brought my range rover to have it serviced. I was approached with fast and prompt service. I told the technician named Darrick Phillips that I would be waiting, but he stated that it would be about 3 hrs. So Darrick arranged for me to have a private car company take me home and to pick me up when my car was ready. EXCELLENT

Excellent customer service! Everyone was professional and courteous and the service was completed before the original timeline. Great job!!

I was greeted in a timely manner, then turned over to Jason, who took care of my vehicle and myself. He was great!! I was given a ride to my house and when I returned I had a clean and inspected vehicle. I like this place!

Corbin Wynn (sales) and Aaron (finance) are the best! Corbin educated my family on leasing and was able to get us out of a bad deal at another dealership. He made everything simple and seamless. Aaron was thorough and efficient. We had a fun time with both of them! Their personality makes the buying experience more enjoyable. Most importantly, the knowledge that we walked away with was invaluable. The facility is clean and well kept. We will be returning for more cars!Update 5/19/2021: We bought our second car with Corbin! He helped my brother, a first time buyer, purchase a new car. He is courteous with any budget and well mannered. My family adores him, because he gives realistic expectations.

The entire service experience was excellent beginning with the greeter in the service area and all the way through to the cashier. Staff was highly professional, knowledgeable, attentive, friendly and respectful.

Matt MillarMatt made our experience in purchasing our F-PACE R Sport second to none. His professional and knowledgeable salesmanship far exceeded our expectations. He made sure every detail was perfect. Incredibly friendly and made us feel like family there. Truly the epitome of what Jaguar stands for. The entire process was simple and his coordination with Jeremy in finance and the delivery of our F-PACE to us was seamless. He is a definite asset to the dealership and has us as a customer for life.

Got me in and out! Service was great! Car running great!

Top notch experience you would expect from a luxury car dealership. Tucker, my services associate, did a fantastic job informing me of the process taking care of my vehicle. I would recommend using Land Rover Dallas service department for your automotive needs.

Service was quick and very courteous. Robert Ford my service manager did a great job

I bought a used Porsche from this dealer May 1, and paid the purchase price with a cashier’s check. The initial experience was great, tho i have had two meaningful frustrations since that time. First, the salesperson committed to repairing a minor defect with the sound system, and then reneged on that assurance. More frustration has arisen as I attempt to get the vehicle properly licensed. After no response to several phone calls, i find myself today with expired paper license tag and no title. Typically the title and license plates arrive within a few weeks - even during COVID last year. So i will seemingly leave the car in garage til they get around to registering in my name and sending me plates.

Tommy was awesome. He is knowledgeable and responsive. He made our buying experience pleasant. We left the dealership feeling like we got a fair deal. I would highly recommend and definitely use him again.

Darien, our salesperson, was outstanding. We purchased the vehicle from 300 miles away. He was quick to respond to questions and concerns and actually delivered the vehicle to us in great condition. After we purchased the vehicle, he remained available to answer our questions. Great job!!!

One of the best and easiest car buying experiences Ive ever had. Bought a used car, wasnt spending a fortune but they treated me like I was. No games, no pressure, no surprises at closing. Perfect from the moment I walked in the door until I drove away in my new (to me) car. These guys know how to treat their customers and its no wonder they have pages of five-star reviews. Special shout out to our salesman, Gregory Langfeldt who took great care of us and helped me in the purchase of my dream car. Thanks Gregory!

I have never had good service or customer experience in my several trips to LR Dallas so I was reluctant to bring my car there but logistically it made more sense. I brought my car in to service without an appointment and they were able to turn my car around in 48 hours. I was pleasantly shocked to get the call that it was completed. That’s Alan and keep up the good work. I’ll be back!!

Greg Landfeldt was my sales person. He did an amazing job keeping me informed about my Vehicle and the next steps necessary since I was buying the car from Wisconsin. He took pictures for me and stepped me through the buying process. I appreciated his candor and Persistence. I would certainly buy a car from this dealership again, especially if Greg was my sales person.

I hate Car troubles but, Thanks! to Alan Cavin, at Jaguar Land Rover Dallas for his Patience and Professionalism in answering my many questions and calls reference my vehicle. I was very Pleased with my service visit.I will definitely refer this particular Jaguar Dealership to my Friends because Good Service is hard to find these days and once you find it you share it with friends etc. Again Thanks!

I am visiting Dallas from out of town to babysit while son and daughter-in-law took a short vacation. We had a small mishap with daughter in law’s car, so I had to take it in for a minor fix praying I could get it done before they returned and not lose my entire day in the process.The service here was the best I’ve ever seen and I’ve dealt with luxury car dealerships for years. Everyone was friendly, super responsive, and professional, and I was in and out in less than an hour, with a car wash to boot. My appreciation to Alan in Service Dept. for his attentive assistance. A-plus experience!

Bought a used Mercedes from Nick Patel. He was straight forward and made the deal smooth and quick, just the way I like it. The dealership is well served having Nick on their team. Thanks to Nick and the whole team!

Thanks guys for making this a very good buying experience, even on a rainy day. Travis is Super nice and knowledgeable Salesman to be the Rookie here. Dillon was our Awsome Finance manager. We walked out with 2 Awsome good deals. They really take care of their customers like family ..We love our Fuji White Exclusive Sport HST Custom Range Rover with 2 tone white & black interior mixed with a little suede on the Custom Seats & white and black interior just stunning and classy.And I WILL BE MAKING A HUGE STATEMENT DRIVING This Beautiful Royal Blue Custom 💙💙💙💙Sport SVR PERFORMANCE One of a kind 5.0 Liter Supercharged V8 gas with 575 Horse Power 6000 RPM delivers a powerful 516 lb-ft of torque taking it from 0-60 in 4.3 seconds, with Red interior & Racing Seats. These guys are Family now and I look forward to doing more business with Dallas Jaguar / Range Rover in the future.

Darien Bradford, with Land Rover Dallas, was phenomenal. He found the exact Defender that I wanted, and personally delivered to me in Oklahoma City. Great experience all around. Highly recommend Darien, and I absolutely love my new Defender.

Drove up without appointment as had door sensor issues. Met with Jorge Field who not only helped us (as we are out of town, and have a 10 month old also) with taking in our car to service. He also kindly loaned us a vehicle due to the car needing to be in their hands for a number of days. Jorge was extremely helpful and couldnt thank him and LR Dallas any more.

This was my first Land Rover purchase and I could not be more pleased! My sales executive Michael Govias made sure I was getting the car of my dreams and went above and beyond to ensure my satisfaction. Dillon and Baptiste also worked diligently with Michael to help accomplish this! They really made sure my dream came true at Land Rover Dallas. 10/10 recommend!!!

First and Foremost, I would like to give a special thanks to each person who helped me seal the deal on my new vehicle. Each and every person displayed a sense of great character and a high level of compassion for consumers. So Thank You ALL!!!In addition, the main person in which who assisted me with this deal was Samuel Judah III. This guy did not stop until the job was done. Great guy, very high moral capability, and honestly just a great salesman’s that knows his stuff. I truly appreciate the opportunity to become partners with you all. The 11400 N Central Dallas Team is the best!!!!

Ana Gallegos was awesome. Professional. Thoughtful in explanations of repairs. Kept me updated on progress. Highly recommend.Also detail crew did very nice job on vehicle.Marc Griffin

My husband and Al talked and texted over the phone. We met with him test drove signed our paperwork and he took the time to show us how all the gadgets worked and a lot of the other features or the Range Rover. A very quick but pleasant experience!!!

Great service! Tucker was very helpful and efficient. Overall experience, including checking in and out was efficient and professional.Highly recommend!

This was the first place I stopped because I was in the market for a car. It’s a very small lot and I looked at several cars and no one ever came out to see if we needed help. After looking at the seventh car I decided to leave…no sense in buying a car from a place that wasn’t interested enough to come out to say hi. I ended up buying an Acura MDX 40 minutes later simply because the salesman took the time to come out to say, “hi can I help you?”Update: Thank you for taking the time to reply. When I pulled up to the lot I did see two salesmen helping other people, so it couldve been there wasnt anyone available. There were a couple of guys, possibly from service parking cars and it wouldve been nice if one of them couldve said someone will be with you ladies or let me see if someone is available. Ive already purchased a car, but I will keep your number in case Im in the market or know someone who is.

Land Rover of Dallas is an excellent dealership in every way. My salesman Tanner Harrington was incredibly knowledgeable and helpful. I strongly recommend you let these folks help you find your next vehicle!

My husband and I went in 3-4 weeks ago and test drove a few cars with Azzam. We discussed that he would send us details and a breakdown between lease and buying (which we were expecting within 48 hours) 2 weeks go by and nothing. We emailed and messaged Azzam- nothing! I called last weekend some guy said he would look into it and call us this week - still nothing! Horrible follow up service. We have moved on to another Land Rover dealership.

I was visiting from out of town and needed a repair. Not a lot of choices for Land Rover repair, but I read reviews before I came in anyway and was really concerned with the negative reviews. My experience though was awesome. They greeted me warmly and processed me in quickly. They keep you informed and return calls promptly. They diagnosed and fixed the vehicle quickly, and were super nice on checkout as well. Highly recommend!

Cole Luna was our salesman and he was great! He went above & beyond to help us throughout the process of purchasing our Rover. My husband has been working off in west Texas so Cole was able to drive half way in order to meet him to sign the papers. He has also been available after the completion of the sale for any questions. The majority of our experience with Land Rover Dallas and with Cole was via telephone. Upon meeting Cole to finalize the sale, he was just as pleasant and kind as he was over the phone. He was very professional, explaining the details of the vehicle. My husband and I were absolutely pleased with the entire process. Thanks Cole! And yes!, I am truly enjoying my new ride! :D

Ana was my service person and she was very helpful and professional. She got me scheduled very quickly and took care of all my concerns dealing with my vehicle. She provided detailed information on what needs to be fix and what potentially may need to be fix in the future. I will continue to bring my vehicle here for all my service needs! Thanks Ana, you are amazing!!!!

Yes. I can truly say that my experience with Ms. Glass was exceptional. She was very professional and knowledgeable about handling my car! She would keep me informed of my part as well as my extended warranty covered expenses! Being completely honest, Kaitlyn Glass has given me a top notch experience as my Service Manager. I feel that now that my car has been in her hands, it’s getting the best service ever. I would like to also recognize the Manager of Dallas Jaguar as well. He is running a tight ship. I love Dallas Jaguar and I will always allow them to take care of all my car needs!!!!

Yall have totally upped you game. Miraculous turn around from a year ago. Im super happy and completely satisfied. Actually Im shocked with how amazing the experience is.7 minutes to pulling into the service drive to getaway in a loaner. It was surgical. The rest of the experience was much the same.Fantastic!

I went into Land Rover Dallas to buy my wife an anniversary gift, and Darien Smith did everything he could to make the purchase a wonderful experience. He did a great job and I would highly recommend him to anyone that is looking to shop at Land Rover Dallas.

The entire experience was wonderful. Jerry was exceptionally great to deal with. Very friendly and knowledgeable. He made the experience a pleasant one. Thank you.

Ana was my service advisor and she was excellent as always. Overall experience was great - service was scheduled quickly and also completed very fast. Ana made sure that only necessarily things were done. I have been servicing car with JLR Dallas for about 2.5 years and it’s been great so far.

The problem with this dealership was when I bought it the next day. I drove it on the high speed normally. Suddenly the engine turned on the engine light. Then I slowly got off the high speed and waited for the traffic light. I didn’t expect it to turn off. Then I went to the Land Rover store and found the salesperson AI who sold my car. He had a very good attitude at the beginning and said that he would check it carefully. Then after a few hours he told me that there was no problem with the car. It might be possible. It was only occasional failure, and the same problem continued for the next few days. When I found him again, my attitude changed very quickly, saying that the car had been sold and they couldn’t do anything. I Said that I only owned this car for two days and had such a problem. I told him I thought it was a gearbox problem. I asked him to check it for me. He said to check it for me, but I observed it. Land Rover’s mechanic They just shook their heads around my car. They didn’t even look at the gearbox. Later, I found a local car repair shop. They disassembled the gearbox and looked at it and told me that the gearbox was scrapped and I was cheated by the Land Rover shop. Then I started to communicate with AI about this irresponsible behavior. He told me that there was no way to solve it. He also told me that because I didn’t buy their gearbox insurance when I bought the car, they were not obliged to go. Check, I will never go to this irresponsible Land Rover shop again! ! ! Very disappointed! ! ! this is Deception !!

Thanks Tommy to providing me a wonderful customer service!I love my new Discovery Sport and now I don’t have to worry about my previous car because he took care of it!I’ll definitely come back to him next time!

Katelyn Glass is the BEST Service advisor ever!We were leaving for vacation and needed some minor service before we left.She got me in and out quickly and on our way.

Greg Ford and his service techs did an exceptional job with my vehicle. Greg kept me informed and all charges were as discussed. I appreciate their hard work.

I recently had my car serviced here and Finny and Diego were great to work with. They were very helpful and answered all of my questions.

Beware! I dont write reviews ofter, but I feel a duty to share my experience. I tried to resolve with the Service Manager and Service Director reasonably, but they take no fault. I had my 2016 Range Rover Sport serviced recently and the top priority was the DEF Warning Light. They charged for it and cleared the error. Within two hundred miles it came back on and I was in another state. I took to a Land Rover dealer, they repaired it properly, and the technician said that it was not serviced correctly and that software updates were the issue - not the service this service crew performed. All I asked was for a simple reimbursement for the proper service performed. Dealer to dealer. DENIED. Disappointed for sure.

Darrick Phillips is fantastic!Everyone at this Dealership is friendly.A great experience yesterday.

Not good service as I have been waiting over 11 weeks for a new tag and have to call them for replacement tags. Told it would be 4 weeks for plates and now was just told not sure when we would get them. No follow up on their part related to the plates.

We have been beyond frustrated with their parts/service department. They don’t follow up with calls, promises or ordering. Customer service is in one word, pathetic. I am too angry to go into details. They all need to take a training session with Sewell.

Terry was patient, answered all my questions. He was kind and very helpful. I highly recommend anyone shopping at Jaguar Land Rover Dallas to ask for Terry because he will go above and beyond to help you leave the dealership with the perfect car that you want. Terry gave me a 5 star experience and he will give you one, too! Jeremy in financing was respectful, fast and efficient. He helped me choose the best warranty for my new vehicle and Im so glad I have the peace of mind to know my car is taken care of, inside and out! I had a wonderful buying experience and would recommend Jaguar Land Rover to a friend or family member looking to purchase a beautiful luxury car.

They never disappoint! I love this place!

Great place to buy a vehicle. I could not have asked for a better salesperson than Darien to hook me up with a perfect car and a finance person better than Jeremy. They are both very cooperative and helpful, and of course are amazing people. Buying a car is hard enough already, and having a good team of people guiding you through the process can definitely take the anxiety out of it. If I can recommend you one thing before you buy a new car, it would be that you go for Darien and Jeremy- you will thank me later. ;)

What a fantastic experience we had with Tommy Phan at the Land Rover/ Jaguar dealership in Dallas. We had been searching for an F-Type Jaguar online when we came across this stunning 2017 British Design Edition F-type that we had to have. After inquiring about the car online, Tommy became our sales contact. He was absolutely wonderful in helping us with the purchase of this car. From taking detailed pics of it to a great walk around video, he was very helpful, attentive and very responsive to all of our questions and concerns. We had never bought a car online before and Tommy was great through the entire sale, even offering to set up transit of the car for us back to Denver. We decided to fly in to Dallas and drive the car home, make a road trip out it and see how the car handled on a 12 hour trip! When we got to the dealership, Tommy had our car prepped and ready to go, paperwork all completed and couldn’t have been more welcoming. Tommy and the dealership, treated us as if we were regular customers!! We stayed the day and night in Dallas ( absolutely love your city ) and went on our way. The car was fabulous on the trip back and Tommy made sure to follow up with us to see how things were going. Great dealership, wonderful sales dept. Tommy you out did yourself, well be back for our next Jag👍😊

Very happy with the service, they’re professional and fast. I’m satisfy with car cleaning, they clean both inside and outside for free!

I had a great experience with Land Rover Dallas!! They were very thorough and excellent customer service!!! It was definitely worth the drive!They got my vehicle in and out!

My family has been buying cars from this place for the past 5 years and let me tell you that there is not better place to purchase a vehicles. The customer service and the sales manager to the every person in the dealership is purely devoted to making sure you have the easiest and most promising purchase and experience. I just bought my own car, 110 2021 Range Rover defender, the third car weve bought from them. My sales manager Sam Judah III let me tell you is one of the politest and most devoted people Ive ever worked with. My father wasnt willing to buy the car initially, yet when Sam delivered the car all way from the dealership to my house just for a test drive, my father had a change of mind. Hes a genuine, kind, and easy going guy and helped me fully purchase my car in the next three days. The car in the time Ive driven it has be 10/10 and handles off road terrain like nothing else. From this experience I dont think theres any other car dealership or brand Id rather buy fromthan here.

We had a really great experience with the people at Jaguar of Dallas and our sales consultant Jerry Hinton. Let me first say that were about 160 miles north of Dallas in McAlester and my communications with them began with a phone call and an email. The people at this dealership and specifically Jerry were extremely helpful and patient. There was never any pressure, only what I perceived as a genuine desire to help us make the best choice and get us a great deal. My trip down to see them was delayed, however, Jerry continued to communicate and provide updates as they came up. We finally made it down and looked at a couple of other vehicles other than the one I was initially interested in. Jerry was patient in this process as well, again, no pressure, only concern about my needs. As we finalized the deal Jerry made the extra effort to make us feel comfortable. Even working with their finance department once the details of the deal were closed was both quick and pleasant. Their finance manager, whos name escapes me, unfortunately, was great, getting us a fantastic interest rate, and once again, for those of you that have experienced this end of the deal, did not apply any undue pressure or inappropriate tactics. He simply laid out some options, asked if we were interested, we made our choice and he left it at that. In summary; Ive bought a great number of vehicles over the years, both high end and low budget, and I have to say that by far, this is the best experience Ive ever had with an auto dealership. They have earned my respect and my return business. I highly recommend seeing them for both new LandRover/Jaguar purchases as well as any pre-owned vehicle needs. Oh, and by the way, the vehicle we bought was a Certified Preowned Jaguar F-Pace R-Sport in Caesium Blue. The Jaguars Certified program is second to none out there. Great vehicle and fun to drive. Ive owned (2) XKs in the past, and for an SUV... Supercharged V6... it is phenomenal in performance, drivability, and in style. - JJohnson 7/2020

I had the best car buying/leasing experience. Al Garcia was personable and went at my pace which made the process stress-free. Everything was great. Loved my experience.

Phenomenal experience! Marcus went above and beyond to make the car buying process smooth, efficient, and surprising. I came in thinking I could only get one thing and Marcus opened my eyes up to much more and got me into a dreamy FPACE that is perfect for a growing family. Chad was very responsive via email, kind, and it seemed that the whole team worked well together making the process quick and seamless. I never felt pressured. Marcus was patient and had tenure in the industry which helped me make an informed decision as well as received a great deal! Im truly grateful. Definitely will send friends and family to shop with Marcus and his team!

Land Rover Dallas is a beautiful business, the building, and especially the employees that serve their customers with the upmost pleasure, and respect. I would definitely recommend this establishments!!!Thank You,Jaguar Dealership

I had a great experience working with Tanner at Land Rover Dallas! I walked away with my dream car all thanks to him! I recommend that anyone who is considering buying a car from this dealership to work with him! I will definitely be working with Tanner again in the future and have already sent several friends/family over to him!