Raffi and Moe are the best I have a Porsche Cayenne and they fixed it and it is running better than ever. They are also reasonable with their prices and ver professional & kind. If you have a foreign car or any car this is the place to go for any repairs. Raffi is a very knowledgeable mechanic

I bought a house in White Rock Lake area and had been slow to find a new place for maintenance. Jodi was great at scheduling and following up. It felt like everyone was genuinely interested in helping me out. Overall - GREAT service - a GREAT value - and Im very thankful to have tried them out.

Since getting my first Mini Cooper, I have used Raffi and Auto Scope to take care of my car. They are always very attentive and detailed to make sure my experience is a great one. Their prices are very competitive and easier to deal with rather than taking it to a dealership and getting repair sticker shock. They are consultative about the auto repairs and make sure I am fully aware of the maintenance necessary to keep my mini running at her best. I would highly recommend anyone with a European car use Auto Scope. Gay Belt

The Best Foreign Car Repair Shop in Dallas... Giving Dealerships a run for their money in more ways than one. Check them out if you have a Mercedes-Benz, BMW or any other foreign car. You will Be Happy 😊

I have a 2007 mini coop that needs the TLC to keep running smoothly that Raffi and his group at Autoscope expertly provide. They are polite and timely. When I leave with my car after the work is done, I am confident that my old baby is in great working condition. Autoscope emails reminders for oil changes and such; also alerts me to wear on my vehicle that needs attention. I highly recommend this place.

Replaced AC Compressor with new R134 unit and repaired system leak. Operates better than OEM equipment. In addition adjusted front Camber for neutral steering alignment. Great professional operation and good value for services. hs

I highly recommend Autoscope to anyone needing repairs and maintenance done on their car. Such a great experience, they are down to earth, dont try and inflate the cost of work with unneeded repairs, and give great advice on what and what not to do. I really enjoyed their inspection process where they inspect the car and determine what the issue is. They take pictures of the issues they find so you can SEE IT for yourself, which is amazing, and they outline all the cost associated with what they find. This is viewable through a link they send you, and you can pick and choose the work you approve to be done, all easily done on your computer or on your phone if youre traveling. They take great pride in their customer service, and helped me work through several issues with my car. I dont ever do reviews to be honest, but these guys really deserve a good one!

First class automotive repair! I have used Autoscope for years, and have never been disappointed. Recommend highly for all owners of high performance vehicles.

Had extensive repairs performed on my car by Autoscope of White Rock and could not be happier. Repairs to the car required insurance involvement and was overall a complicated process. However, the shop handled the repairs phenomenally. Raffi the owner was excellent, responsive to all of my phone calls for updates on the car, and was very transparent and informative during the entire repair process. Repairs were completed in a timely manner for such an involved repair. Would recommend this shop to anyone looking for European car repair/service, perform professional work in a timely manner with excellent customer focus.

My first visit upon recommendation, they were great. They kept me updated with the progress of my vehicle, as well as the cost. Explaining in detail the reason or need for the work. Very professional and super nice.

Raffi AND Marco are ALWAYS so pleasant and patient, with my lack of knowledge about vehicles (I just know something’s wrong), but there’re always informative & expeditious with the diagnostics & repairs. The prices are reasonable and the work is superb! They clearly have a solid/great & efficient team!!!I found this place on a whim, but they have truly been a gem! (No pun or rhyme intended).

Jodie provided me with Awesome Customer Service A+++ also the mechanics were honest and was willing to help and suggest what part could be done now and what could be done later A+++ like the Terminator I will be back!!

I cannot recommend Autoscope White Rock in higher regards! Owner Raffi has put together an EXCELLENT team! From Jodi and Cami in the office, to Marco in the service area, I was treated as a valued customer from the moment I pulled in. Jodi had my paperwork ready and in the service bay in less than 10 mins! Price was surprisingly reasonable and they even shined Zoom Zoom up before leaving! I drive a Mercedes-Benz e550 and will go to no other service center from here on! If you drive a European or high end domestic, I would drive 50 miles to put my car in Raffis hands. 10 out of 10 hands down.

Took my Bmw in with some codes of rough idle. Payed the 135 for the inspection. Left with the same codes on and payed 900 dollar for a preventative maintenance fix. Not happy with my experience. I still have the codes by the way. What a hassle...

Awesome customer service. I appreciate how they follow up with customers weeks after the vehicle has been serviced.

They went out of their way to work things out with my warranty company. Thumbs up for the professionalism that I experienced with this visit. I would not hesitate to use them again.

Mechanics and staff are cordial, I recieved quote to install a new ac compressor quote was $2100. I received quote from another mechanic shop for the exact repair it was $1200 being cordial is not worth $900. So I will be taking my business elsewhere.

Extremely professional. Inspected parts and didnt do work that wasnt necessary in the maintenance schedule. Saved a bundle. Plus ended it all by hand washing the car before returning it.

Autoscope you all are awesome. The receptionist and the mechanics are very good at the what they do. We the Thomas Family are grateful to have y’all to come to when it comes to any problems for my Mercedes Benz. Last year y’all fixed our electrical computer problem and this year y’all fixed our alternator problem. Prices are reasonable too. Y’all are the hospital for foreign cars no doubt. May God continue to Bless each of you and y’all families too.

I had all eight sparks plugs and coils repaired this past Friday .I couldn’t leave work to pick it up do I sent my husband to pick it up. I knew I had errands and plans for Saturday so I went ahead and paid the almost $2k for the repair. Immediately when I started driving I noticed my car making a sound that it has never made before, it sounds like fireworks or popcorn. The check engine light alert is coming on every 5 mins even when driving 30 miles per hour! Now my weekend is ruined and I am afraid to drive anywhere, I can’t even get groceries and essentials for me and my four kids. This is why I am hesitant to get any repairs, there is clearly something way worse and new wrong with my car! I cannot believe this is happening to me!

I love this place. I have been taking my car here for over 10 years. They always keep me up to date with all maintenance! Marco (service technician) and Rafi rock! A little expensive, but you will never have to second guess service.

The owner, Raffi, was super professional and they have safe Covid protocols in place. I needed a 65k service and I also had an issue with water leaking from my A/C into the driver’s side floor board. They found and resolved the issue as well as removed the mildew smell that it had caused. I’ll definitely be back for my next service.

Go in and you will see Mr.Human and he is going to take good care of you

I always have great service with Ralphie and his crew!!! I have been going for almost 8 years now. My children also take there cars there. I would NOT take my care any ware else.

Great n friendly ppl.A little pricy but cheaper yhan dealership

Autoscope has taken excellent care of our car for years. Customer focused and detail oriented.

Very easy to work with, great about explaining the work that is being done and why. From my experience Autoscope does not try to pressure you into a bunch of in necessary service/work like the dealership.

Honest reliable work. My 2009 Mini Cooper Clubman S runs a lot quieter now. I brought it in for an oil leak, and an electrical problem, where it was dying intermittently. They put in a new alternator and pulley, new water pump and pulley, and a new junction box. The oil leak is fixed, cant really say about the dying because I havent really had a chance to drive the car very much. They had a fast turn around on the repairs. Web site says 3 year 36,000 mile warranty. I dont know if thats true, I was given a pamphlet for nationwide protection plans nationwide 24 month, 24,000 miles.Total cost $5,000.

Im very happy with the diagnosis of my car. And the professional attention. And service given to me and my car.

I tell ya what. My father in law was right on the money when he suggested these guys. So nice. So professional. I think I’ve been goin to Autoscope for 4 years at this point. When I first pulled my 2004 Honda Element in, I honestly didn’t expect that I would be driving it 4 years later. I’ve gotten nothing but quality and trustworthy service at a fair price. No, it’s not as “affordable” as your regular fly by night garages but the little extra you spend now will save you tons in the future. I’ve learned this lesson for sure.

I would like to recommend Autoscope of White Rock for European auto repair. Raffi and his team were excellent(like always). Don’t go anywhere else, Autoscope does very work.

They were great on all levels and I will definitely bring my car back. Only top quality work leaves this shop.

Autoscope is responsive, listens to the customer, and makes an excellent diagnosis and repair.

Needed my catalytic converter replaced after it was stolen and this place charged me more for labor then what they agreed to with my insurance company. When I questioned them about it they lied about what they agreed to even though my insurance had the agreement on record.

I definitely had a great experience with this company. They were very friendly, informative, and fast professional service. I would definitely recommend anyone to them thank you so much!🤗

I have used this company for over a year and have had excellent customer service. I even referred by friend Delores Brown.

A very professional and most knowledgeable staff. They were able to diagnose an issue that even TWO Mercedes Benz dealerships could not figure out. Autoscope of White Rocks team certainly know their craft...inside and out!

Raffi and his team took care of my vehicle promptly. Being a brand new client is always a little scary but I never felt uncomfortable dealing with them. The way you are able to see updates on your phone and even pay your bill online helps reduce contact in this difficult time. Thank you Autoscope. See you soon for a tune up with my other vehicle!

These Guys are very courteous, and very good with their work ...I will always return with my car . Their whole Staff is super nice .....Don F....

Fantastic service and great reliability. AutoScope is convenient and reasonably priced. Raffi and company go the extra mile to make sure everything is in order.

I cant say enough positive things about my experience at Autoscope with Raffi. He worked on a number of projects and kept me informed of options and progress with each one (including photos!). I felt as though he approached working on my car as if it was his own. I will gladly bring my car back to Autoscope for all future maintenance and work.

AutoScope definitely has expertise I trust. I have trusted them with high end vehicles and economy cars. They know autos.

I tend to be VERY rude & gruff but everyone was very nice & polite! I didnt even complain too much at the bill $1900.00 to replace my ac compressor, no point at complaining since I was then that I love my Benz. The only complaint I have is that it took 6 hours to fix my car. Next time Ill just leave the car & get a uber. I love everyone!😁🤗

I dont like to take my car to a shop. Especially since I have the skill and ability, but don’t have my tools here in Dallas. I took my BMW to Autoscope after seeing the pictures of their clean shop. I paid for premium service and that’s what I got. They even washed and vacuumed it, which was a nice surprise that most shops don’t do. Also, my seat wasnt moved out of position. A small detail that separates a premium shop from others. Ive got other things that need to be fixed on the car so Ill be taking it back to them. Im very pleased with the service Marco performed.

Terrible, was over charged with the labor, did not get a itemized statement to explain the charges. Owner could not explain the charges but stated that he will discount my next repair. I will never use this business again. Businesses such as this one is taking advantage of essential workers who need their vehicle to get to their essential jobs. You should be a shame of yourself and you business. The Mercedes dealership wouldnt have been as costly and they would have been able to explain and provided an itemized invoice of the repairs completed.

Mercedes Benz S550 air suspension slammed to the ground after a nasty encounter with a construction pothole. autoscope of white rock towed it to their shop, diagnosed the problem, and fixed the problem all in two days. and for a fraction of what the dealer would have charged. definitely a go to shop for professional and costly import fixes. definitely will use again and refer friends to that own these complicated high dollar imports.

My personal experience with Autoscope has always been top notch. They always go above and beyond what I usually bring my car in for. That to me shows a great deal of concern for me and my livelihood. I use my vehicle to pay my Bills so this is a very big deal to me. As long as Ive been doing business there Ive never had any issues and I know that my car was done right. You guys definitely get a 5 star from me and Thank you!

Best BMW (or any premium manufacturer for that matter) service center in DFW! Better service and better price than any dealer offers. Can’t go wrong. Owned by a family that’s passionate about cars.

Very courteous, good communication.

I was very happy with the service I received. They were super transparent about everything that needed to be done and the price was fair. It was my first time using them, and I plan to make Autoscope my go-to auto service provider. Thank you!

I been to alot of car repair shops but this one is 10 stars I only bring my cars here Im very satisfied I cant even explain how happy I am with there customer service and price bring your car here

Raffi and his team are the best in the area.we are customers for life.

I would highly recommend Autoscope for ALLYour automotive needs. They do fantastic work and in a very timely “as advertised” manner.Raffi at their Ferguson Rd location gave me a very fair estimate and came in even under the estimate....the car was washed and vacuumedWhen I picked it up and everything was very professionally done. Give them a try, I’m glad I did.

3/11/21I had been literally driving by this business for a year before realizing it specializes in foreign vehicles. Im new to the area and was in need of an oil change, with covid 19 causing so many problems I was glad I stopped to see if I would be able to schedule an oil change. I was met with the friendly face of the receptionist who gave me a business card and gave me a little background of services they offered. Because they were closing soon I took the business card and called the following day. I was told if I could make it by 5:15 my vehicle would be serviced. I clocked out at 5:00 got there by 5:04 and was on my way home by 5:50. I was impressed and will definitely be returning and referring anyone I know with foreign vehicles. Especially if their original warranties have expired!8/21/21I had another great existing m experience with Autoscope White Rock!!! It was time for a routine oil change. I called Thursday and was able to get service the next day. As usual, I was kept updated throughout the process and made aware of the other services which I had put off because of limited time. I work down the street so I dropped my vehicle off that morning and picked it up that evening before they closed. From Jodi to Raffi, everything was great!!!

Good COVID protocols. Very professional and appreciated the complimentary car wash.

The staff was very professional and took their time to address my questions. I wanted to see the shop area and this was the cleanest shop I have ever seen. The services I had performed were reasonably priced. Would definitely recommend Autoscope to anyone needing work on their European automobiles.

I used Autoscope of White Rock to check my car before a track day, they made suggestions and made sure the car was not just adequately check but well prepared and safe for the track.

Praying for your wife, Raffi.

Fantastic!!!!! I have used White Rock Autoscope for years. I wouldn’t take my Jaguar anywhere else. Raffi and the crew are wonderful.

AUTOSCOPE provided very professional services. Throughout the entire process Raffii kept me updated and provided a complete description of the work that needed to be done on my vehicle. The receptionists were very nice and courteous and the detail specialist did a great job. Awesome service!!! Highly recommended!

Absolutely fantastic service. I was in a little bit of a pinch and needed my car repaired in one day. I went to the BMW dealership initially and was told they couldn’t do the work till the following week due to parts not being available. I called AutoScope and they searched for the parts and repaired my car all in 1 day. I will continue going to them for any work needed from now on. The service and price can’t be beat. Completely professional and reliable group.

I took my car to this place not only did my car drive ten times better he pretty much saved my motor I highly recommend bring your car here they are truly the best.

Very professional, well organized, work done on time! Friendly! Thank you!!

Very fast, friendly & efficient. Also very reasonably priced. Had them replace a parking lamp on my car, do Service C, get state inspection and replace window wipers. Total cost was about half of what a dealer quoted. Ill be back.

Friendly staff and service!!! I worked with Raffi, Brigid and a young guy that I don’t know his name. I had a check engine light on with my Mini Clubman that I needed fixed.My original car dealer, Mini of Plano, closed and I didn’t have a go to place to fix my car. I googled Mini car repair and Autoscope had great reviews. I didn’t get a “free” Mini to drive while my car was service, but I don’t mind because this shop is a lot closer to my house and I believe the price was reasonable.Thanks again!!

Just visited today but car going in Thursday Ill let you all know the outcome by next week🧐... Ill say 2 for now (quick customer service and friendly smiles)........ Update my 2002 bmw 330i hasnt ran hot HOORAY!! RAFFI AND HIS TEAM worked on my coolant system and baaaaBY DEBORAH THE BMW DOING FINE!....... Update 11/18 /20 car ran hot uh oh.... Hopefully RAFFIE can fix my sweet bmw 😢

Had my 2010 C300 towed to the shop for the ESL going out. They had previous experience dealing with this issue and knew how to fix it. Communication throughout the repair was excellent and I feel confident bringing my car back in the future.

I was taking my 2001 Volvo here until I finally got to trade it in this year. Thanks to the staff here, I was able to drive it much longer than I should have thought possible.The people here are SO nice and were always willing to work with me. If they couldn’t get my car done, they made sure I could get home safely. Great customer service. When I finally get the Mini of my dreams, I know who I will trust it to. Thanks, Autoscope!

Incredibly kind and fast!

Raffi and his team are always professional. He identified the problem quickly and the repair was completed within the next day.

So friendly and accommodating! On-time and reasonable prices; my new go-to.

Great find!!! The guys were so pleasant and easy to work with. Much more cost effective than the dealership. Ill be back. 🙂

Raffi and his team have done great work on my BMW for a couple of years now. They are thorough and professional. The costs have been lower than what the BMW dealership would charge. They even came to my house to help when my car wouldnt start. I recommend this business.

I used Autoscope to tech check my car before a track day, they made suggestions and made sure the car was not just adequately check but well prepared and safe for the track.

I am really satisfied with the customer service that I received. And I will highly recommend them to anyone

Raffi reached out to me at the perfect time to ensure my Bentley was running well. And it wasn’t. Within 24 hours he had the problem resolved!Highly recommend!

Excellent customer experience every time I walk through those doors. They know me by name and I know theirs ! Vehicle is clean upon returning to me always and problem has always been resolved. Ive never had to bring it backup there after the fact. Exactly what I expect when I want great service!!

The Best Experience I ever had always bring my car here is that he got so much

Highly quality customer service ! You get what you pay for I recommend it

Raffi and the guys at Autoscope were great. Super friendly and they had my 991 ready the next day. Hopefully I wont have to be back too often, but when I do, Im totally confident in taking my car here.

Excellent customer service! Caring, Patient and kind

I really had a great experience with white rock auto scope, I really like the way they keep you informed, you just dont find that anymore these days, they had my car repair well before the time I was expecting it, even before I brought my car to them I drive the dart bus and would notice how every night they would store the vehicles inside and I liked that, I told my brother about them he also had a great experience, I really appreciated the good nice friendly service, thank you all so muxh

Was told $135 for diagnostic... Went in for the diagnostic got it done... Then the guy is like we found the problem now we have to do another diagnostic but its $369... I ask so its$500 and your not gonna fix anything?!?! Wow highway robbery... Bait and switch... Will never go there again... The lady in the front is nice but thats it.

After another shop couldnt diagnose the problem (and had my car for 3 weeks) in 1 day Autoscope figured it out! Have my car happy clean and starting!

Hands down the best costumer service I’ve ever received ANYWHERE! I can’t say enough positive things about this business! If you want a good honest quotes and you don’t want to fell like you’re getting the run around, this is the place for you! My car drives better than the day I pulled it off the lot! Ask for Raffie! I’ll never take my car anywhere else!

Great service!! They were able to accommodate me on the same day. Enjoyed the car wash as well!! Most definitely recommend this place.

Stopped in today at Autoscope to get an alignment....As always, Rafi and his crew did a great job! I’ve been going here for years and they always do quality work....Give them a try!

Wow another fantastic experience with Raffi and his team, I got a front end strut/suspension done, this car feels like brand new!!! I couldn’t believe it, when I drove it home!! I have to say the level of care, and the ammount of service Raffi and his team provide, they are almost family!!! Raffi and his team are top notch! Fantastic being able to work with the owner. OUTRAGEOUSLY honest! and a joy to work with.

I have had a great experience with this place. Not sure why there are bad reviews. They are very honest and time manageable people. I would discard those reviews in making your decision on where to treat and pamper your vehicle. The service was great! They picked up my car did all the services and brought it back shiny as ever! They were punctual on their time of delivery. Im a first time benz owner, and I have to say I felt like VIP. I would recommend them to everyone. Your car is an investment, and no one wants to put their investment at risk. You can trust Autoscope.What are you waiting for??? GO!!!!!

Great service and wonderful people. Our family trusts Autoscope for car care advice for 12 years and we highly recommend them to your family.

This is my new go to shop. Pleasant and professional folks. They even vacuumed and washed my car.

I am very happy with the fair and honest service I received on my Audi S4! Its wonderful to move here from out-of-state and find a shop I can trust and afford. Everyone is very nice, friendly and helpful!

This was my first vist to Autoscope, and i was highly impressed. BMW of Dallas has lost a customer. At autoscope they kept me informed with what was going on. I had my car at BMW of Dallas once and it was a week before i heard anything. Upon that i had to call them and they said oh im sorry Mr Hill, i do apologize, i forgot we had your car. I was very pleased with the service from autoscope and have already suggested them to friends of mine.

Raffi and the team have been great to me, my C63 and my Macan for many years! Thank you!

Very thorough check on my car. Great communication and quick turnaround. Reasonably priced. Will use them again.

Outstanding customer service. Very reasonable and fair pricing. I highly recommend

Great service! Really competent. This is my go to place for service. Easy scheduling. Reasonable pricing. Well worth the drive from Fort Worth.

They have the expertise and diagnostic equipment to keep your European vehicle running great!

I’ve been an Autoscope customer for more years than I care to mention. I’ve received great service from autoscope and Nerces. I highly recommend them to anyone looking for service.

The Autoscope White Rock on 9697 Ferguson Rd. Dallas Tx. 75228 had a good good reviews the reason why I took my 2003 C320 Mercedes-Benz car for repair in March 11,2020 and its my first time in this shop, I met Mr. Raffi Mavellan who was the one who help me after I told him what was wrong with it. I had a message on my dash board about braked pads wear. So he looked at it, then he called me to show that I had oil leaked, showed me the drive shaft needs to replace. I told him about my right front parking light is out, front right passenger door couldnt opened. I went back in the lobby and waited until he gave me how much it all costs.I didnt question the costs. I appreciated Mr. Raffi to asked Marco to give me a ride back home. The next day March 12, 2020 my car was ready to pick up. When I arrived Mr. Raffi was talking to someone. At the same time I was paying my bill with his receptionist. Then afterwards Mr. Raffi told me that he fixed my door. I thanked him for it. Went back home. Then I decided to drive it to get gasoline while I was driving it felt somethings wrong. I called the receptionist and told her about it. The next day I drove it to get groceries from Sams, I feel the same thing, then on the way back home I smell smoke so, I was praying not break down the road until I get home. Got home pop the hood up and look where that smoke came from, I was devastated what I saw. This never happen before, what it happened. I will continue my review when I take my car back to Autoscope on Monday because I think they are not open on the weekend when I called. The answering machine says, business days Mon-Friday didnt mention weekend. Monday got a call send someone to pick up my car, worked on it and fixed and brought it back to me. I appreciate Mr. Raffi and Marco for everything theyve done to my car. I recommend them 100%. Ill be back.