user
Christian Brothers Automotive Midway
19020 Midway Rd, Dallas, TX 75287, United States
Appearance
Christian Brothers Automotive Midway
Comments
M
Review №1

I arrived for a free oil change through a group called Gifts for Moms where I’m a member. Year after year Christian Brothers blesses us immensely. They told me I was in need of 2 new front tires and sent me over to Discount Tire and said it’s already paid for BUT not before they replaced my front and back brakes. Beyond grateful, beyond Blessed and everyone in the office was so sweet and helpful. See ya next year!

Ch
Review №2

Super professional, courteous and friendly! Well run and customer focused. Knowledgeable at what they do. Incredible staff! Thank you for a great experience!

Te
Review №3

Good communication. Work done in a timely manner. Repairs done well. No pressure to do additional things. Shuttle was a helpful feature.

La
Review №4

For years now, we have been going to Christian Brothers with our vehicles and I dont forsee that ever changing! Ray and all the staff are fantastic. Honest, reliable, good work. We wont go anywhere else!

Mo
Review №5

I was in town for a regional business meeting and my jeep broke down as I pulled into the hotel. Luckily my coworker and friend had been a customer of Christian Brothers for many years now and she highly recommended them. Not only did they fit me in right away, but they repaired my jeep within the same day which allowed me to go home the following day. If it wasn’t for them I would’ve been stranded and it would have costed me a lot more money to stay in town. They were also very kind to give me a ride to the office while my jeep was being repaired and kept me updated on status which reduced my stress dramatically. And to top it off, they gave me a great deal.They were extremely professional and did a great job. I highly recommend them to anyone! Thank you very much Reed and team!! I will always be grateful!

Bo
Review №6

Literally the best company I have ever had the privilege of working with automotive wise! Very honest and upfront. Will not tell you you need something done if you don’t. This company has taken care of me since day one! I own a 2019 black mustang and always bring my own oil and filter to company for labor. Most recent oil change I wasn’t charged A penny! This is the kind of company you want to work with. True Christian company they take care of their customers! I prefer Christian bros over the dealership and my car is still under bumper to bumper warranty! Highly highly recommend!!

Am
Review №7

I really enjoyed my experience with Christian Brothers solely because of their professionalism and streamlining of their financing service. Everyone I spoke with was very friendly and I feel like they genuinely wanted to help me, not take advantage of me. Although the price was a little higher than I had hoped, the entire experience was so much better than any other mechanic shop experience id had prior.I highly recommend using this Christian Brothers location to service your vehicle. Yes, they are little expensive comparatively but you will always have an open, honest experience here, in my opinion.Repair: headlight and purge valve replacement

Ma
Review №8

I dont do to many reviews for a reason. But these guys deserve a shout out. Came in for a simple inspection. I was greeted by Ried opening the door saying welcome sir. I headed to the counter and Troy said hello sir what can Christian Brothers do for you today? Troy has a big smile he is hard to miss. The waiting area was clean & the AC was on full blast. They were busy. Figured so, I came at a peak time but they had the resources to get me in quicker than I thought or was told. Very professional. If youre looking for a dependable place for your car needs I highly recommend these guys. Troy, Ried & Seth & the whole crew were 💯 5 stars all the way. Today was my first experience with any Christian Brothers shop & Ill be back to this location.

L
Review №9

A great group of workers, a team, and they are on your side.Looking out for your safety on the road by providing excellent service to your car.I trust them.

Ja
Review №10

Great place to go. The courtesy rides are a life saver.My AC was not working. They diagnosed and fixed all the issues. The work they did was great. I would highly recommend this shop to anyone having any issues. A/C is blowing colder then ever and is this heat it is a life saver.

An
Review №11

Our family only goes to Christian Brothers. As we’ve moved around Texas, it’s the most reliable place to get honest car maintenance and repair. Recent we settled in Carrollton and this is our closest location and have enjoyed our time here so far. They have a great communication system that digitally works with you to see coat estimates and approve only what you want to get done (I haven’t declined any recommendation so far!). Haven’t had any issues with our car services and enjoy the customer care they provide. Very nice people!

Ch
Review №12

Christian Brothers and staff thank you so much. Reed and all the technicians thanks again, and Mr. Reed thank you for your patience and your top notch customer service, also the young lady that brought me home and pick me up once the repair was completed. Thank you one more time Christian Brothers be blessed.

Ma
Review №13

Thank you to Reed and all his employees for helping me with fixing one of my tires free of charge. Best customer service and respectful I was turned down twice to have my tire fixed person in charge was out sick the first day. They asked me to come next day that he would be in. I called the next day to make sure he was in and no still out sick. So then they tell me we are 100 percent sure he will be back tomorrow come at anytime you would like. My sister takes it in for me as I was in the hospital. My tire gets fixed free of charge they gave me my service for free for having to come back twice. I highly recommend Christian Brothers Automotive awesome customer service and thoughtful in the way of helping their customers...thank you Christian brothers I highly recommend your service to whomever needs automotive service. Blessings to all of you 💛💛

Na
Review №14

Everyone was so informative and caring super friendly and nice. Will recommend this place to everyone

Ma
Review №15

Absolutely customer-centric, excellent work, lovely environment, competitive prices and added shuttle service and personal kindness of all the people who work here including the owner...I trust and enjoy Christian Brothers Auto and will not go anywhere else with our vehicles after this for service.

Br
Review №16

Ive taken two cars to Christian Brothers before (Corinth, Lewisville), and was very satisfied. This was my first visit to the location on Midway. I dropped my car off, and received a text message within a couple of hours confirming what repairs were needed, with an estimate. They told me when my car would be ready, and delivered on that promise. Plus, they sent a car to bring me to the shop to retrieve my car after it was repaired. When my car needs more maintenance or repairs, I will be visiting them again.

AJ
Review №17

I enjoy this one because they seem like a true family. They will always ask you about a service before they do.If something is not wrong, they will be honest about the service and not complete it. A true meaning of Christian Brothers.The owner is always there. They will finish fast no matter what.Others have not given me this service. I recommend this particular one.

Er
Review №18

I recommend Christian Brothers Automotive on Midway they are professional. The owner, the mechanics and staff are so amazing here. They have done a great job on the repairs my car has needed.

ji
Review №19

Paid almost 10k to have a motor replaced, bros. bought motor from an out of state broker, w 5 yr warranty. 1st motor recieved was bad, per warranty 2nd motor would only have 60day warranty. It blew up in under 250mi., Bros stated for another 5k they would install a other. Also told them I would keep original motor in case of recall pending, told them I would pay the core charge to keep it, and would keep it at my house if space was an issue, or call before they did anything with it. They sold it to a scrap dealer and now I have no recourse with the manufacturer. Pay attention and keep up with the details, dont just trust they have a clue or will remember to do what you need.

Mi
Review №20

Great place. Thorough and quick at the same time! Got state inspection and a general safety check.

So
Review №21

This company I just love very polite guys even the young lady at the front desk. I went last week & the owner was their. It was a pleasure to talk with him. These Guys take pride in there jobs. I recommend if something is wrong with your vehicle or you feel like something is wrong Christian Brothers is the best place to take your vehicle.

Lu
Review №22

I came to Christian Brothers Automotive to have an oil change (full synthetic oil) and my annual state inspection on my 2017 Infinite. However My fuel tank cover was not sealing properly so my car would not pass the inspection. As a courtesy, they ordered the part from the dealer, had it delivered, and completed the inspection the next day.This was my first visit, so I was expecting them to find all kinds of other services to sell me. That did not happen. They were very professional and did not try to up sale me anything. In fact, they did not even charge me for the inspection because the owner felt I had waited too long the previous day. I will definitely be back in the future.

br
Review №23

I appreciate the transparency w CBA- Midway. i always receive a text w a break down of their complimentary visual inspection of what is good, what is of concern and of what is urgent. i choose which procedures to address and then approve the estimate of all the work. always a fair price and always completed in a timely manner. add to that complimentary shuttle service to and from the shop? great experience!

Ja
Review №24

After reviewing on Google I went there for car service. They gave a quotation of $3100 but after some negotiation they gave $200 discount (which is good). First of all they told me it will take 1 to 2 days but it took almost 5-7 days and still A/C is not working properly even mentioning that on first day of my visit. The state inspection is also pending. Because of that I have to pay $600 for car rental from my pocket. If I have went to dealership then they have provided loaner car to me without any cost. I like the dropoff and pickup service provided by CBA. But even after spending $2900 some important things are still missing and to fix that now I have to pay $600 more, this is not worth it.

La
Review №25

Absolutely gorgeous stunning and beautiful people. I was stranded at a 7/11 and randomly looked them up on google. Im a new driver so I dont know the ins and outs of owning a car. They were very nice and Im absolutely glad that I now know of a car shop I can feel comfortable going into.

Ke
Review №26

The customer service, knowledge and professionalism was fantastic. I will be taking all of my vehicles there for service and/or repairs!

Pa
Review №27

My check engine light came on, SUV running real rough. CB diagnosed that Rodents had chewed my wires. They repaired it the same day! I’m so grateful! They were very professional and proficient! I would recommend them to anyone! The owner was a super nice gentleman and on site as well. Loved my unfortunate experience with them!

Be
Review №28

Friendly! Explanations of what will transpire are great! Shuttle service available!

Ma
Review №29

Always great service, professionalism and timely work! I trust Christian Brothers at Midway Road, knowing that theyre always fair, reliable and do a great job.

Sa
Review №30

This business goes above and beyond for their customers. They are honest about what your vehicles needs. I have been a customer for a while now and their service is always great. It does not vary which can not be said by other businesses. Recently I had to leave my vehicle there and the owner (Mark) not only took me to my destination but risked his life during the winter storm taking me. Their customer service is exceptional.

El
Review №31

Walked in Friday to get my headlight fixed, helped me schedule an appointment for the following Monday. Did amazing work, answered all questions, super friendly & great service, will definitely recommend. (:

Fr
Review №32

Craig was very friendly and knowledgeable about services I needed. Didnt try to oversell services like many repair places do. Really appreciated the text service updates and estimates as work was being performed. Young lady that provided courtesy ride was very friendly as well. Good experience overall!

La
Review №33

Differential seal was found to be leaking, I just to my sport track in because of running rough and engine light. I appreciated the complete check out. A full tuneup + sensor replacement and rear differential seal and runs like new

Li
Review №34

Having a horrible experience with my mechanic who told me I had to leave my car for 3 days to repair a leaking air conditioning hose I was filmed and picked up my car.Monday morning I went to Christian brothers automotive that told me it was merely a clogged hose I was on my way to work in 20 minutes excellent service honest mechanics thanks guys

J
Review №35

The change in management has lead to them being greedy. They upcharge you on everything, charging you a diagnostic fee for everything system them check even if you get your car fixed at their location. If you take your car in with two issues....yep you guess it they will charge you two diagnostic fees.Their prices are higher then most other places for the same repair. Shop around and take your car to another more honest shop.

Jo
Review №36

Fair prices and goos service.

Ma
Review №37

We drove in to Dallas my wife and I plus our 3 children! From Oklahoma City, around 1pm our car had dropped transmission fluid and started having trouble., we pulled into Christian Brothers and they did an amazing job! Getting right to work on it They even shuttle all of us with our bags to our hotel that was 20mins away from the shop! Then theyFixed our car in time for us to be picked up from the hotel and make our dinner reservations at the medieval Times at 5pm!The cost was perfect for our budget!They also treated our kids to lunch...We made it back home with nothing going wrong and Im feel very blessed to have broken down next to Christian Brothers!Thanks AgainThe Bailey Family!!

Em
Review №38

The team at this Christian Brothers Automotive are professional and helpful. They take good care of my old car. Im confident in their knowledge and mechanical skills. They always make me feel welcome and appreciated as a customer.

Lu
Review №39

I’m very happy with the services provided and the communication about the issues with my vehicle. I highly recommend Christian Brothers Automotive.

Ch
Review №40

I’ve used CBA for several years and really like their professionalism and communication. They really do a good job of keeping you informed at every step of the process and also letting you know what the cost will be. Definitely recommend

Ju
Review №41

I really appreciate these guys. Being that my car is built for being on the track; a lot of previous techs have given me issues or were intimidated by the car. I didnt even have to explain anything; they saw it and figured it out quickly what needed to be done without me having to say anything. So far these guys have already done better than race car shops. So I give them 5 stars because I finally feel like I found a competent shop and honest techs.

el
Review №42

Great prices. Great service

Ra
Review №43

Enjoyed the professional experience! Great people! Hope to do all future business with you!

La
Review №44

Very friendly service and always take care of my auto needs in a professional manner.

Ca
Review №45

It was my first time there. felt very welcome very generous and professional people awesome place. was in and out in no time great job!

Er
Review №46

I made an appointment the day before and recieved confirmation communication as soon as the business opened up. I took advantage of a great coupon I saw on an ad and the service was amazing. Friendly, efficient, and quality work.

Re
Review №47

Absolutely amazing and professional work. Got my tires aligned (as much as they could) an oil change and my inspection done. The gentleman took the time to explain the services completed and why my tires couldn’t be aligned completely (I may or may not hit too many curbs 😬). Great customer service and overall great quality work.

Ph
Review №48

I like their honesty.

St
Review №49

Prompt service, professional, friendly techs. I would use them again

B
Review №50

Great shop to do business with. It was a hot day in Dallas and my AC was shot. They verified the issue and fixed it fast. Very impressed.

Ko
Review №51

I did my state inspection. Happy with the service.Will come back again.

Ke
Review №52

Weve been customers here for over 6 years and have been very pleased with their work. They are truthful and give us thrifty advise on our repairs. Would recommend!

Cr
Review №53

Very polite and professional staff. Quicker turnaround than I expected. I will definitely recommend this shop to friends and family.

La
Review №54

Knowledgeable friendly staffI will use these professionals for all myVehicles. Its so great to to feel confidentthat the work will be completed correctly and paid a fair price 👌

Lu
Review №55

I had never been to an automotive service center that I could say anything but met requirements. However, I must say that Christian Brothers Automotive Midway by FAR EXCEEDED all my expectations. I had a problem that two other automotive service centers had not resolved satisfactorily in the past. Craig went out of his way and beyond his responsibilities to make sure my problem was resolved and explaining exactly why I had the problem in the first place. I am a single woman and he was a God send. I intend to take my car there for servicing from now on instead of going to the dealership which was never very helpful. I strongly recommend Christian Brothers Midway. They are truly a class act!

Da
Review №56

Straight shooters who are sincerely interested in doing the right things, right for the customer.

Co
Review №57

Amazing, personal customer service as if I had been a lifelong customer yet it was my first time in their establishment!

Si
Review №58

I came in and did the car inspection here today. I believe this is the best auto shop I ever been to. Very friendly and warm staff. They finished up the inspection within 25 minutes. Really fast! I would highly recommend this shop to everyone.

Da
Review №59

These guys are the best, fair, fast and friendly what else can you ask for from an automotive repair shop.

Al
Review №60

Very professional and courteous staff and the shuttle service was very helpful

Da
Review №61

The service rep was super friendly, knowledgeable, and helpful!

Ev
Review №62

Very professional, honest, and conscientious. Treat customers with respect!

Da
Review №63

Great service that is very thorough at a fair price. The waiting room is clean and the staff are friendly and informative.

Ce
Review №64

This place is phenomenal from customer service to the actual work they do. Thanks for everything

Ke
Review №65

Perhaps the best customer service I have ever had for anything Ive purchased over the past 10 years. A very honest group of guys work there who have been at this location for a long time as well.I believe in running cars into the ground. So, when I get an estimate from these guys about the expense of a repair, it is much easier to accept the cost knowing it is coming from this high-character repair shop.

Di
Review №66

Everyone from Ellie to Chris and all those in between were very helpful and professional. And the follow-up......IMPECCABLE!! They are so pleasant and exceptionally honest!!Thanks Christian Brothers Automotive for living up to your name!!! Diana M

Je
Review №67

Great experience as always and love their Oil and filter change specials!

Be
Review №68

These guys have been taking care of my cars for about 4 years now, and they are AWESOME! DJ always takes great care of me, Trey always helps with super fast appointment booking and phone calls, and the techs/mechanics are always spot on and honest, even with my prior car that was a HUGE problem child. Always accurate estimate times and prices. I HIGHLY recommend this shop!!!

G
Review №69

I was going to go on a long rant but lets just keep it simple. Ive been getting estimates from these guys for years but the prices were always so high that I went elsewhere for more than half the price they would quote me. But this time it was an emergency and they were close so I hoped for the best. I didnt get it.The price I paid for parts was through the roof. In one case, I was charged four times the amount I found at another verified, respectable dealer. And the labor was also insane unless I missed the part of the contract that said labor was $400 an hour because it didnt take nearly that long to fix.When I got the vehicle back, there were several new problems which were never an issue before I brought it there. So...overpriced on all fronts plus the vehicle improperly repaired. I think the name is a sham because Jesus would cry if he saw these prices.Good luck if you choose to bring your car here.

Je
Review №70

Honest people, fast service and reasonable pricing

Su
Review №71

Honest, transparent, straightforward, respectful of your time and your money, and they will truly go the extra mile to make sure you get your problem solved. The word Christian is a practice, not just a name.

Se
Review №72

Very professional and did a good and though job.

Ly
Review №73

They got us in for the work on our car quickly and it was ready when they said it woild be. We plan on going back for new breaks on our car soon. We have already recommended them to some other people.

Ta
Review №74

I received prompt service on Monday morning after I dropped my vehicle off over the weekend. Accurate diagnosis. Repaired were done by mid afternoon. Honest prices. Quality service. I choose Christian Brothers Auto whenever I can for necessary repairs.

St
Review №75

Thank you guys for taking care of my daughter today and giving her a great experience with learning how to take care of her car affairs. She was so impressed with your service and got a kick out of being driven home by the owner. You have a customer for life because of your honest service and friendly staff.

RO
Review №76

Wonderful phone etiquette. The facility is clean and smells nice. Lovely waiting room as well, with plenty of refreshments. I enjoyed my time more than most should. I got to love on their office pet, Charlie. Couldn’t be happier I chose Christian Brothers. They even offered to pick me up and drop me off. All around wonderful people and service.

Jo
Review №77

As with all Christian Brothers locations, service here is fast, professional, and will go the extra mile to make service friendly every time. First time here,had a diagnosis and quote quickly, first thing in the morning after dropping it off the night before. Will not charge for unnecessary repairs, and they will be generous and honest with quoting.

Ra
Review №78

Great service and very nice waiting room!

Sc
Review №79

Did a great job for a friend on her truck. Super reasonable pricing and great work.

Ms
Review №80

The staff is so kind and nice. You feel Gods spirit heavy in this place.

St
Review №81

They are the most honest shop I have dealt with. Very nice people. They ended up not doing the work because it was warranty, but were so great in pointing out exactly what was going on. They even brought my son and I out into the shop to show us the exact problem, since the dealer was giving us the run around. I will definitely use them for any work I need in the future!! 5-stars for sure!!

Al
Review №82

The Employees here are so kind and so patient. Tony was my point man and he could not have been sweeter! I so recommend anyone to go here! Awesome job and keep up the great work!!!

Dy
Review №83

Huge help, where none could answer my plea for help, they were there and did what I simply could not do alone.They even let me watch the whole thing!Great prices and my Christmas heroes.Think 5 times before doing your own drum brake repairs, yours might just be a difficult design!

Sa
Review №84

The management and employees were all super friendly and professional. Ive done business with this company before and other cities and have always been pleased with their service. This Dallas branch was great as well. I feel like they are very honest with their pricing compared to other companies as well. Would highly recommend.

Ne
Review №85

I have been going to this location of Christian Brothers for a few years now and the entire team is outstanding! The level of customer service I have experienced here has been amazing! Everyone is extremely helpful and knowledgeable about diagnosing services needed for my car. Thank you for making my visit today a pleasant one. I highly recommend this location for anyone needing or looking for a new reliable and honest automotive service center!

Ca
Review №86

This is the best service I’ve ever received. It’s a warm family friendly environment. Not just Tony, the person who was over my car, but everyone who worked there. Super sweet to my son and were even grilling burgers one day we were up there. They served everyone in the waiting room. When my car was done I was at work and they brought it to me. I will always be customer of this CBA, I truly appreciate their care.

La
Review №87

I had a problem with my radiator, water pump & thermostat. Took it to Christian Bros & they were very courteous & communicative. When they called with pricing info I was pleasantly surprised it was half of what I expected. My son took his car to Christian Bros & was treated very well, so I highly recommend them.

di
Review №88

My associate and I both took our cars, went one time, had to go back 3. Save your money. Super nice folks up front though.

Lo
Review №89

They are awsome! love the fact that they have shuttle servce! Didn t have to miss work. 🙂

Jo
Review №90

Great people here! They will not charge you for stuff that doesn’t need to be fixed like other shops sometimes do. Overall great experience!

Pr
Review №91

The owner himself asked how he can help me.

ro
Review №92

The best place to go for maintenance and repairs on your car. Integrity, honesty and superior customer service. I highly recommend this establishment! They also provide a listening ear with your concerns and questions. DJ and Tony are good men to work with.

Ja
Review №93

Love this place. Theyre friendly, the waiting area is clean and comfortable, they didnt talk down to me, they fixed what I needed at a reasonable price. And they have an adorable dog. :-)

Et
Review №94

If you are looking for a reliable, honest, hard working garage that you can take any vehicle too, look no further! These guys can do everything from diagnosing the toughest problems, to doing your routine maintenance. I had the pleasure of working specifically with Tony. He was up front, straight forward, and did his absolute best to help me save my vehicle. He went above and beyond what I would have expected. I will 100% use them again, and I would recommend them to anyone. Your vehicle will be in good hands.

Ch
Review №95

Friendly service. Efficient, quick work. Reasonable pricing.

Je
Review №96

Awesome chat on phone. Quickly got me in and helped sort out the problem. More expensive than I was planning to deal with but for this area I understand this is the norm. Great about making good on services performed. Went above and beyond to ensure I got discounts and to offer Uber to and from my home while waiting for my repairs. Highly recommend for anyone new in the area and looking for a place to be honest and reliable. Thank you guys for all of your help!

Li
Review №97

Christian Brothers is my new favorite automotive place. Their top notch customer service is what makes me choose this business over past ones for automotive needs. I fully support businesses that openly declare and demonstrate Christian values.

El
Review №98

Great customer service and welcoming!! Maintenence light was on and it ended up being a service. They were fast, polite, honest. Provided me a ride to work when i dropped off my car. The owner has a super adorable dog who might be there to greet you at the door.

Co
Review №99

I would not take my car anywhere else besides this place. I am always treated with respect and given honest advice on maintenance. 10000% would recommend to ANYONE having car trouble or wanting to do routine maintenance.

Ro
Review №100

I dealt primarily with Trey ... I like having one person I can talk with and who will follow me through the entire repair process. Trey was courteous, friendly, knowledgeable, and allowed my repeated input very graciously. The cost for my repairs was well below what I had expected, and thats always great! These guys are always easy to deal with, professional, and very competent.

Information
31 Photos
100 Comments
4.7 Rating
  • Address:19020 Midway Rd, Dallas, TX 75287, United States
  • Site:https://cbac.com/midway-george-bush/?utm_source=GMB&utm_medium=organic&utm_campaign=dallas
  • Phone:+1 469-208-3896
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations