I have used Dallas Car Care for years, and although we may not have been their best customer we were regulars customers coming in several times a year with our 2007 Escalade ESV and 2001 Corvette. Rob and Dave are the owners and on Thursday June 10, 2021 I called up to the shop and talked with Rob. I told him the AC in my Corvette was blowing hot on the drivers side and cold on passengers side and although I was pretty sure my left actuator was bad I would like to get a charge on the AC to make sure the problem wasnt just low Freon. I asked him how long it would take since I had to work Thursday evening at 6:30. He told me an hour and I said be right there. Dropped it off at 2:45 and asked him to call me when it was ready. Also told Rob that I thought the left actuator was going out would he please give me an estimate for it, and he said he would. At 5:25 I called them, twice since they close at 5:30 and I had not heard from them. No answer. Arranged a ride to work and drove by at 5:40 just to see if they still might be open, or someone there since they close at 5:30. Locked up tight, good thing was my car was inside where I parked it, hood still open and looked like nothing had been done. Friday morning I called up there, spoke with Rob again and he was dismissive when I asked why he didnt call me yesterday to even tell me the car wouldnt be ready. I asked about the bill and he said he didnt add it up yet but It wouldnt kill me finally asked about the estimate ( He told me 3 times during the call that the left actuator was going out, I wanted to say yes I know, I told you that yesterday ) He said I dont have anyone young enough to get under there and fix it.Rob wasnt there when I went to pick up my car, I did explain to Dave all the things I have written here, my complaints and why I was upset with their service. Dave just smiled and said he had been in business for 42 years and wasnt concerned that I was upset. Even when I told him I had to arrange other transportation last night. Just keep smiling and saying he didnt mind if he lost business 42 years is a long time etc.... Well Dave and Rob treat your clients like you treated me and I am sure your wish will come true sooner than you think.What really upsets me the most is a good mechanic and car repair shop is hard to find, especially being a woman with a sports car. Most men thing I have no idea about my car and how it works. And I am sorry to loose Dallas Car Care as someone I could trust with my cars, but I will not be back.

Pulled up at 4:59pm to get a state inspection. Walked in with my insurance ready in my hand and asked for an inspection. Guy walks in from outside and looks annoyed I’m there.He said, “can’t do an inspection right now. We’re about to close.”I said, “don’t you close at 5:30?”He said, “yes. But the machine is already…..” and then trails off while pointing into the garage.I said, “oh!! You just don’t *want* to do an inspection.”He replied, “I can do it tomorrow sometime.”I said no thank you and left. I left there and drove to the 10min oil change shop on the corner of Lakeland and Ferguson. Didn’t even walk in- someone asked me what they could do for me while I was still in my car. Asked for an inspection. My car was inspected, I paid and was in my driveway before 5:30pm.Very disappointed in the lack of professionalism here. If you close at 5:30, then close at 5:30. Reading another review on here, seems like these guys like to cut out early. I’m sure it doesn’t matter to them, but I will never be back here.

Best place to take your vehicle for device bar none. Locally owned, honest and fair pricing. Quality work. I own 8 vehicles, several classic cars and I only let these guys work on them.

I cannot say enough good things about my experience. I called ahead to see if there was a good time to show up for an inspection and the man that answered my call was very nice. I was assisted immediately upon arrival, the service was quick, and once again, the customer service was great! Definitely recommend.

Been taking our cars here for a couple of years after a friends recommendation. Theyd done oil changes, alignment, suspension work, inspections, and other small repairs. Always very friendly and fast, and have even finished some work that Id started and then got in a jam on. Both of the owners have been good to deal with, giving pragmatic advice on older cars, and not pushing unnecessary repairs. Well, this time I was prepared to be disappointed. We had a warranty issue; I dont know if it was just a bad part or an error in installation, but there was an issue somewhere. Took it back in and was prepared for an argument, since this is usually where it goes bad and its time to find a new shop...... Not this time! Problem fixed 100%, car back, got a $0 warranty repair ticket, and a sorry for the trouble. As they say, were not defined by our mistakes but how we recover from them. These guys are solid.

I have a Ford Transit 250 Van that had a grinding brake issue and needed same day service. Guys there could have easily said my van is to high, we dont have a lift for your van, were too busy, or can you leave the van for a couple days, like the other shops told me. They all worked together, made it work, changed my brake pads, did a professional install and most importantly for me and my contracting business, the same day!

Honest shop owner!! Great service.

Dropped in today for a quick bulb replacement. One of the only area shops that is willing to work on my SmartCars. Great service

Very friendly and professional place. They have always got it right the first time. I have never had to return my vehicles for something not done right. Its great to be able to trust them to do a great job. And their prices are not sky high but fair. Very happy with Dallas Car Care!

Quick. Efficient. Excellent Job.

Honest and reasonably priced!

In and out extremely fast for a TX inspection for vehicle registration. Thanks!

They have good employees and they do great work

Honestly, the service here is TERRIBLE. I couldn’t even finish telling them what was wrong with the car before the man on the phone began belittling me. I thought it would be a good experience from the reviews but NOT AT ALL. I would NOT recommend this to any woman.

Need maintenance or car repairs? Check this place out thats been in business for 25+ years with the same owners. They are honest, efficient and a great value for the money. Once you start going here, you will not want to go anywhere else.

Quick service. Very professional and knowledgeable.

Affordable!Very honest ! Will go back !I think the one who helped was named Jose not sure but he was awesome, very good Customer service.

I took my Toyota truck in shortly before they closed to find out what was wrong with it. The owner pretty much knew the issue immediately. He said Toyota has a campaign (recall) to fix the issue, and that I should go to a Toyota dealership.Without the recall, it would come at a very high cost to fix. He could have easily charged me a diagnostic fee, and charged me to have it fixed; which I was prepared to do. It would have been a very profitable job for him.I called toyota, and they said it’s not a recall. I let him know what they said and he offered to call the dealership on my behalf to get it fixed, saving me a good chunk of change. (He knows the guys at the dealership) Pretty admirable, especially considering it was my first time going there and he didn’t know me from Adam. FIVE STARS!

Great work, complete in a day, arrive early

Quick, friendly, and they know what theyre doing.

The gentlemen at this shop earned my service for life from the first time I went in. In a world where too many auto places see women as a target for a markup, they will give you a line item breakdown of expected costs and a competitive price on labor. Theyre always cool, calm, collected, and welcoming. Theyve done a myriad of services for my car, from broken mechanics to tune up to windshield wipers. And theyre fast - and straightforward about it when they need you to leave your car.

Awesome experience from start to finish. Super speedy, very thorough. Rod took time to fully explain to me my concerns with my car. As a female I typically feel talked down to at car places but this was not the case! Highly recommend.

I wish I had known about them years ago. Ive been to many different repair shops through the years, some were alright and some were not. Its easy to figure out if they are good or not by the way your vehicle drives after you have something repaired. Its not always easy to know who you can trust when youre dealing with mechanic shops. I witnessed and overheard 2 customers here while I was waiting for my alignment and I was very pleased to hear a guy behind the counter tell the customer there was nothing wrong on one of them and didnt charge him anything. The other one also had nothing wrong but they did some work looking so they charged them a very small amount. It was $35 I believe. Regardless I was pleased with my work there and the cost. It was also good to see hear them be honest with other customers. I will be going back to this place from now on.

Left my car with them for the day to diagnose a serious front end suspension problem— they call me to tell me it’s ready, and that they had “fixed the problem.” Come to find out they Didn’t fix any of the problems and tried to charge me almost $100 after they told me the diagnostic would be at no charge unless they took it apart, which they admitted they did not do.So the one star is for them giving me my keys without paying, even though they tried to screw me by charging me to begin with.

After reading a number of GLOWING Google reviews, I decided to bring my car in to get an inspection at Dallas Car Care. The first thing I noticed was how CLEAN and ORGANIZED their garage area was! The floor was spotless; it was free of dust and debris, and their auto products were packed very neatly on the shelves, almost like books on a library shelf. They have been in business for decades and this level of cleanliness spoke volumes to me about the enduring pride they take in the work they do AND their workspace.Upon entering, I was greeted warmly and I told them I needed an inspection done. Honestly, I was a bit worried that I would even get it done because the airbag light was on. They informed me that there was an airbag recall on my vehicle and I could get it fixed for free at a Hyundai service station. Yo, I was ready to do backflips right then 💃🏽 because I had been trying to find that out for weeks to no avail! Apart from the EXCELLENT SERVICE, they were super friendly and funny throughout my time there. The mechanics seemed to have great mutual rapport and even took a few friendly jabs at each other. This made it an even more pleasant experience for me and I was laughing on my way out! 😂 These guys are the real deal! I was in and out in under 15 minutes! HIGHLY RECOMMEND!!! 😎👉🏾

Ive been taking my vehicles over the years to Dallas Car Care and can say without a doubt it has been a good relationship. Honesty, fair prices and friendly and competent staff is an unbeatable combination. Plan on taking my vehicles there for a long time.

Dallas Car Care provides good old-fashioned quality personnel service. That includes everyone that works there. Very friendly and the shop is brilliantly immaculate. I own my own business in the service business and treat everyone the way I want to be treated. I know what it is like to be treated poorly and there is no need to tolerate & spend your hard-earned dollars for a lack of quality service. Dallas Car Care takes care of me every time I go. You can tell they are proud of their business and provide quality service just by looking at the condition of the service area – the shop looks brand new, nothing out of place, no clutter on the floor and I believe they have been there some 20 years. I can assure you the condition of the service area is a good indication of the service you will get. Go to Dallas Car Care – they will treat you right and take care of you and your vehicle!!

Dave and Rod are the best. They operate a great store. Ive trusted them now for years. The are really good people and I get a fair and honest deal. I trust them and they came with trusted referrals.

The owners for this shop really care about their business. We came here for our registration inspection, with being new to the state we expected to be taken on a ride (thats what happens in CA). But we were pleasantly surprised to have two owners that took pride in their business and run an honest car shop. We have found are go to car shop in Dallas.

The owner of the shop is a honest guy. Helped me with all my car needs and asissted me in anything he wasnt able to do. Highly recommend this place over a corporate shop.

Good service, good guys, good mechanics, fair pricing, no gouging or up selling. If they find other things your car needs theyre doing their jobs as mechanics and maintenance experts! Its your call whether to get it done. These guys know and love cars, so do I. Been taking our cars there for many years, have confidence in their work and their character.

I have 2 cars and trust them both to these guys. Whether its routine maintainence like an oil change & inspection or something I cant figure out like misfiring ignition coils, they always take care of it. And most importantly they stand by their work.The prices are more than fair and they get the work done when they say. Ive never had a bad experience with them!

Dallas Car Care rocks! These guys are honest & above board. I take my car here for everything from oil changes to larger repairs. They know cars and they know how they work so you can be assured your car is in good hands. I recommend them every chance I get.

Great local Auto repair and maintenance.

Excellent service, really good local shop for your car.

They are always prompt and thorough, and very reasonably priced, and I have never had a single negative experience with them--on regular maintenance or major repairs. Great car care in northeast Dallas.

I came to Dallas from a small Midwestern town, so I was really worried when it came to finding a place to take my car that I could trust. I found that place! The owners at Dallas Car Care are honest and kind; they do not try to sell things you dont need. Their mechanics are just like that, too. If your timing is right, it may be the fastest oil change you ever seen. They keep good records of your service history; I would never take my car anywhere else for an inspection, either. You will be happy with Dallas Car Care, I promise!

Very professional,and my vehicle was completed in a timely fashion. They honored their time commitment . I highly recommend them to anyone that is looking for honest, and professional services.

Ive been there several times for service... good guys, they seem fair.I wouldnt think twice of sending my mother there for service.

The best service mechanically I have ever had done! They where honest, fair and so helpful. I would not take my vehicle anywhere else.

Excellent Service Very nice people

Waiting 4 parts to arrive. Brought my own brakes. New rotors and labor for a total of $200 on a 2010 ford fusion

Great for oil change and thats about it. Good folks but will find things to charge extra. Watch out!

Second time going here always get good service will go back next timeJesus thanks for ur help

I have been taking my cars to them for more than ten years and I recommend them all the time . They are honest and let you know what you really need. Thanks Dave and Rod and the entire team.

My engine needed to be replaced and Dallas Car Care were prompt and very thorough. They even thre in a free wash and polish! Highly recommended.

Love the quick service and there great customer service will be coming back.

Good service. Fair pricing.

Stopped by for an oil change, my first time here. They did the job quickly, and the staff was clean and friendly.

Brought my vehicle in today for a check up. John the mechanic checked the vehicle and gave me a list of parts that needed to be replaced. It was fine until they explained to me that my car had an old timing belt that has never been changed. Funny part is that I changed the timing belt and water pump about a month before elsewhere.This is a common problem with mechanics. Trying to sell jobs that you dont need.Be wary of this place. Im sure this isnt the first time Dave(the owner) has let this happen.

Ive used Dallas Car Care for years and would never take my car to anyone else. Rod and Dave are the best.

Honest mechanics at a reasonable price

No warm and fuzzies but I got what I paid for.

These guys are great, always friendly and knowledgeable, with prompt service.

They cheated me out of my money I will never go back

Good guys performing excellent service.

Conversations can turn around pretty eazy

Took my car in for my transmisson on thursday and told them a few people said to check the screen and one older guy said they didnt know what they was talking about. They checked it said the oil was black and changed it. Today, Friday, im stuck onside the road

Great work! Got done quickly.

Came in for State inspection. Staff was friendly and they had me in and out.

Typical autoshop sales tactics. Couldnt just replace brake pads as requested. Was told they had legal obligation to replace the entire brakes. Took it across the street and had it done for less than half the price.

Great service

Take it from a 25 year aviation mechanic, these guys know how to work on cars.

Good service.... Bad attitude

Strait Up Honest Professionals

W see

Very professional

Horrible.