They don’t pay attention to their customers or their needs AT ALL. On July 15,2020 I called the store at 3:04 and asked the man did they have Crochet Butterfly Locs 10 in he proceeded to tell me yes and said I’m the only person working I then asked around how much are they he then proceeded to say around 6.99 or so. So when I arrived around 3:40 I looked around the entire store before asking him he then told another girl to help me even tho she was already helping someone and he was just sitting there she couldn’t find it so she went and got him. I told him exactly what he said over the phone and he proceeds to say well I was busy so I said well you could’ve just asked me to hold and then got back on the phone after you were done helping the other customers. I drove 30 minutes over here just to find out he lied and they didn’t have any.
This place is the BEST hair and beauty supply I have ever been too! HUGE selection this is my first time here and I was blown away! So many hair choices, great well lit area for trying on hair. Every product and accessory you can need or think of! Cute shoes and jewelry too and some small apparel items! Got lucky and they were doing 50% off sale! This will be the only hair supply Ill ever shop now! Staff were nice too
My daughter works here and she loves it. Family atmosphere and great deals. Come buy, Highly recommended! Has everything your looking for!
I really like this hair store not only because of convince but they have great deals and on certain social media platforms they have give aways . Their nice and professional and very helpful
Great customer service in this store you can find just about everything you need and want and plus more
First time there... They have alot in there but alot of this and that like a hair bazaar but dont come for blonde because they dont have much selection
I hate to give 1 star but I have to. The store had trash all in the front, that was number one. They had the 50% sale going which was good although there was not a lot to choose from which is understandable. However, the tax rate is 0.0825% in Texas. I pulled out my calculator because I am an educated person and showed I was literally being charged the full tax as if the product wasnt marked down. Im sure that is illegal, however, if you need an extra three dollars go right ahead and take it. Its not a big deal but Ill never go back. With that type of karma Im sure they wont be around too much longer.
This is one of my go to spots for my hair needs......the people are sweet......they always are helpful.......i love them....i would highly recommend them....oh and the prices are reasonable......
Awesome experience nice people and everything what i needed they got it... and on the top of that 50% off all around the store. What else can i ask for..... I just love it.!!!
I like shopping here and have good deals and pretty much whatever your looking for.
Bought a 10A Virgin Remy 180 Density FULL LACE WIG... paid $237. Worn it 4 times before washing the unit. Havent been a full week!!! Washed the wig and it MATTED UP so bad the hair was ruined.... couldnt comb the hair. It drawned up into a big matted hair ball. I was shocked and very disappointed. RIO VIRGIN HUMAN HAIR IS A HORRIBLE BRAND OF HAIR!!! I wish I knew... DO NOT BUY THAT BRAND!!! It cant be human hair...10A at that!! They refused a refund/exchange or any type of store credit. This happened to someone else too!! Ill never shop there again!!! Money wasted!!
I LOVED IT! Its hard to find a beauty supply I like so I was happy to find this one.
Some things were a bit over priced I feel like.. but the customer service is really friendly and there was SO many hair products to choose from as well as hair bundles, wigs, etc..
WORST SERVICE!!! OVER PRICED!!! SCAM!!!!I came here and bought needle and thread and hair wax. The man at the register charged me 17$ and said it’s because of tax. He had an issue that I questioned the price. I WILL NEVER BRING MY SERVICES HERE AGAIN OR ANY ONE ELSE.
Good eyelash selection!
Awesome!! The owner is so attentive and the workers were very nice. I will be back!!
The sales tax in the State of Texas is 8.25% that is all Im going to say. CHECK YOUR RECEIPTS!
Great selection but not enough freetress braiding hair crochet hair very disappointed
Nice customer service, they dont follow you all around the store
The customer service has went down the drain. Something is missing from grand opening to now. Wasnt greeted upon entering/exiting, had to go ask for assistance to help me after waiting for assistance already. I understand some people was offended regarding the slogan, but some enjoyed the new spin and had grew to expect it upon entering. But now I see yall dont have us boo cause u didnt have what I needed in stock queen virgin wet and wavy.
1st time in it was clean and lots of room
Clean store, friendly staff and a large variety of product options.
Good products and good prices
Good selection of products. I dont care for how the male staff calls you baby when addressing you. Very unprofessional.
First offffff allllllll WERE IS PRINCE ‼️Y’all need to kno that prince is not at this store anymore and I don’t like that.. this store is not gone be the same anymore... just weird 👎🏾❌
Superior Customer Service and great value on selections.
Never going back to this place never again customer service is trash i have $32 worth of hair i dont need and just brought it yesterday and haven’t been moved out the bag or my car since i got it the hair quality is trash not to mention that I brought a $80 human hair lace front last week and had to remove it because it broke me out all over my back and arms like that need to do better for real for real
I love this beauty store! The staff there are always so nice, friendly, they check on you and they just have the up most best customer service I have experienced in all the hair stores I been to
I asked for medium length hair and specific cut and they put minimal effort
First time there they had one of what I wanted
This is like the 7th time they never open on time and they always close early!!!! What a joke! If y’all don’t want to work just say that!
I Absolutely LOVE this store the environment it’s like non other the staff is gracious professional and friendly upbeat and Awesome selection of everything .. the manager owner and staff are the Bestest ... watch my tic toc it’s the one that say my husband doesn’t even ask me all these questions lol 💋💋💋💋
They have a huge hair selection with reasonable prices but there were several items that i was looking for& they didnt have such as a very common edge control. But i would recommend. They also carry pre-colored bundle hair& full lace wigs.
Love this place..they treat you like a beauty queen
Nice selection of DoDo Brand Ladies clothing.
The customer service is amazing, always good deals and they are here for the people. Best deals in town. I’m loving this store. Keep it up Prince and Staff. I recommend this beauty supply store over all in the DFW metroplex ❤️
Overall friendly service, felt like I was being followed through the store but overall it was an ok experience. If shop there again.
Great place!! Clean, reasonable prices, great customer service! Highly recommend!
The have the best deals and some good hair and I just love their earring lol
They got everything.
Love the staff here they are always very nice and respectful must say i really enjoy this store
Blasting music at homes across the street (versus at your customers, whom its presumably for) is rude and un-neighborly. Im inside my home, windows closed, TV on, and I can STILL here every single word of every single song from the speakers THAT ARE AIMED AT MY HOUSE. Awesome, Beauty Trendz. Thanks for being an @sshole of a neighbor.
Their hair is always reasonable....dont go broke trying to look cute and dolled up
The young lady was very helpful but that was it. Guy at door was watching me in store but couldnt greet as I exited after purchase. It was mediocre beauty supply
Clean neat and stocked
Its a nice beauty supply, but what I was originally searching for was a black owned beauty supply. This is not that, but it is an Okay store.
I purchased bundles from here the day I had them installed by my hair stylist once she put heat to the hair it started burning!!! This was suppose to be human hair bundles the ones behind the counter! The hair had to be blended with synthetic hair!!!! I’m highly disappointed!!!
I love this beauty supply store. Prices are affordable everyone that works there are friendly dont mind helping and they always have sales on bundles if you havent been go check them out you wont be disappointed
Very large well organized store. Must have a lot of thief in this store
I love this store so much check them out period boooooo
Thought maybe since their uniforms were cheap that they would have low quality. But they were actually good. Customer service on point 😍😍
I would come back as many times as I can . I really appreciate how nice they were treating me and other customers. I bought over 100 items with under $200.Thanks again for y’all service.
Best beauty supply love the prices best a1 in town treat you like family
The place is always organized and clean, there are always friendly people there to help you and also great pricing.
Fresh open feeling upon entering establishment..great help
Best beauty supply and they very nice people❤️
Let’s just start with They have everything in store I love there customer service when I tell you the store is beautiful I mean it you got to stop by I promise babygirl y’all will thank me! Best beauty supply in Dallas hands down
Definitely best store in town, great prices, great customer service always they have good deals
It’s okay I just feel like they were watching me to hard. It was a bit uncomfortable to shop. So I just bought a rat tail comb. I wanted some good quality hair and they had this brand Rio I wanted to try that was behind the counter but with all the eyes and following me I couldn’t concentrate and for you all reading this think my agenda was to steal no it was not. I have money and I don’t steal I was brought up to believe if you can’t afford it then you don’t need it. I just felt very uncomfortable with the following and eyes because I’m looking at them and they looking at me. So no I probably will continue to shop in duncanville at Jenny’s yes I drive all the way from east dallas to oak Cliff to purchase my hair and accessory’s. Sometimes I go to Gold 7 in mesquite but they really have fell off to me now. I don’t like them as much as I use to.
Excellent story for the lady we have quality stuff enjoy lady
The customer service was really great and I appreciate it thank you very much
They ALWAYS have great sales and their quality of hair is AWESOME!!!
Lovely store... would be great if they opened on time 🙄
I love the store ... they have a best price ever thank you see you again
Prices wr ok.Took my daughter here.Nice size.I just dont like to look for stuff.They were also nice peole.
My coworker came to this store recently and was yelled at to get out of the store. She is from Thailand and doesnt speak very good English but is very kind and lets everyone know she is learning English. She came in to this store to get a couple hair clips and look around because she has never been in this store. She was admiring the wings and even picked out a couple of hair clips already but was in the store maybe 10 minutes before Ahmed started asking her what she was looking for, she thought he was just being helpful at first and said she is just looking around. He then asked her again but in a more forceful tone and said something she could not understand to another worker. He then started yelling at her to get out of the store that he didnt want her in the store. She left but in tears. She called her husband while this was happening and got his voicemail so in the message she left him you can hear Ahmed yelling at her to get out. This was very unprofessional of them and I would not recommend this place to anyone.
Omg! Very very nice of everything you need and more!!!
Its a nice place, and the staff is really friendly. They have korean masks, essential oils,wigs,hair products and other beauty supplements you could think of.
Took my wife to theGrand Opening and spent under a 💯 for 16,18,20 hair bundles plus about 15 other items ...today they ran a flash sale for 10,12,14... bundles for $15 ...drove through the flash floods and storm to get it for my wife...they are friendly great customer service and good vibe for shopping ...not like going other places looking at you like you stealing and you breaking bread I know where to go to keep my baby hair game on point .... bundles on backstock for summer time this the spot for awesome deals.👍🏾
A1 service cleanest beauty supply and Dallas check it out you would not be disappointed!
You save money with them clean store best staff
💯MY FAVORITE PLACE TO GO BUY HAIR‼️
Best store in dallas hands down
Great Great service. Very clean and organized.
I love this place the only friendly beauty supply
Has most stuff but its my #1 go-to still.
Visited for the first time and was pleased with their customer service & friendliness.
Big. Airy. Prices are ok, have seen better.
Love them
Love it lots of great product
First time visiting with my daughter today and we love it!!!!
Best store best staff and Customer service
Best place to get cheap bundles and hair i love it
The shoes here fall apart the 1st time u ware them I bought 4 pair they looked so nice ... I went from rocking the shoes to walking on rocks 😒
Always have deals going with cheap prices
They dont have valerate of things
Good place has everything and cheap
I love this place great deals
Friendly service.
Love the awesome sales.
Over priced for theyre human hair.
Didnt have anything I wanted and for a beauty supply place I can usually find something kinda disappointed
So nice 😊😊👍
Go for all hair care products
Make sure u check ur receipt
Very good prices
Be careful here