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One Way Beauty Supply
3355 E Trinity Mills Rd, Dallas, TX 75287, United States
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One Way Beauty Supply
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Ja
Review №1

Terrible place to work at, everything is fine at the beginning but if the “managers” are having a bad day they’ll take it out on you and basically bully you and cut your hours if they don’t like you. And they can be rude to customers.

Mo
Review №2

I liked this place at first, but my last experience is the worse you can experience. I do not like feeling like a theft when I come to a shop. I don’t like being followed. You lost a customer that love supporting small neighborhood business owners. Try not to discriminate.

Bo
Review №3

Nice clean place with those bundles! Nice prices and friendly staff, I love it here,🤗

ro
Review №4

HelpfulSemi knowledgeablePriced ok

Sh
Review №5

Dont buy any natural hair products here. Purchased some Carols Daughter detangler and it stinks like a perm. I knew better, its happened before in places like this. But I was in a hurry, now I have to re wash hair. Youve been warned. :-(

Iv
Review №6

They are always very friendly and helpful.

Mi
Review №7

Terrible service and horrible experience for my first time shopping here. the “worker” at the front refused to allow me to return or receive store credit for a closure that I had purchased from them 5minutes prior to. Before buying, her demeanor was very rushing and unhelpful. I left and came back before even exiting the parking lot realizing I bought the wrong item. She says the item had to be in the same condition in order for store credit, but because I unfastened the button on the hair bag, it was no longer in that condition. Like really! Wow, I was shocked at the pettiness. After leaving I called to speak to the owner only to be hung up on by the “worker”, which is what she called herself. This is why we need more black owned beauty supply stores. I’ll never shop at a beauty supply store that’s not owned by one of the top paying customers in this business (Black women).

Im
Review №8

ALWAYS same old dried up lace front

An
Review №9

Nice big variety of weave hair products bows makeup and more

Sh
Review №10

They are always very friendly and helpful. I rushed in tonight 10 minutes before they closed with my busy toddler who loves to get down and explore. The man who assisted me was very patient and helped me find what I needed. The prices are reasonable compared to other beauty supply stores in the area. Ive been going to this beauty supply for at least 3 years and I will definitely continue to shop here!

Te
Review №11

Most things are in stock regularly with a good selection.

Ma
Review №12

Clean non cluttered environment:✅Can spot from the road:✅Can roam the store freely:✅Prompt product answers:✅Wide beauty supply selection:✅High ceiling w/nice lighting:✅High chance of returning:✅✅✅I love this store! The location is easy to find (you can spot it from the street). Once inside you can tell that there a lot of products to choose from a very organized shelving system. During my last visit I had a question over the location of a product. After I asked for help at the register I was TAKEN (not pointed in the right direction) to correct product.

In
Review №13

I dont think I can properly rate this place just yet. I know they have a huge selection if wigs, Nice staff and a nice assortment of hair for various braids styling . I dont get to look at the weaving hair. There is allot of parking and this part of town looks a little sketch to me. There is a Dirt Cheap right next door! After I visit again to get a better look at things....Ill adjust my review accordingly

Ah
Review №14

I love this place. Staff super friendly. For once a beauty store that does not discriminate against you because of your race. Knowledgeable wig associates. Huge selections. I dont have to travel to south Dallas for supplies when they have it all.

BT
Review №15

Best beauty supply & prices in the area! Employees are knowledgeable & helpful. My favorite, hands down!

Te
Review №16

The best hair shop around! They carry a variety of products at affordable prices.

Ch
Review №17

A person can find hair, wigs, make-up, and some beauty related items (i.e., hair dryers, styling rods, eye lashes, eyeliner, mascara, etc.).

La
Review №18

Bad service. Make sure you are sure about your purchase before you buy. Eventhough the receipt says returns, credit is valid with receipts within 15 days & unopened they still wont give you a store credit

He
Review №19

They have everything you really need without having to drive to south Dallas. The staff is really nice and they are open until 8:30. It is the best weave shop in north Dallas

Fa
Review №20

Nice place. My vavorite beautisupply. Nice employees and owners.

Sh
Review №21

Love this place!! It was my first time in the store and first time writing a review because i usually dont write reviews but i loved this place so much Im writing one now. The customers service was good, none like other beauty supplies they have so many variety brands of hair to choose. People work there were funny made jokes with me and made me feel comfortable. This is going to be my place from mow on!!!!

Na
Review №22

Best PRICE and QUALITY 100% human hair extensionsIve shopped around and bought my hair from a million different beauty supply stores, spent hundreds of dollars and had the hair last a few months. At One Way they have a 18in 100% human hair extension on the floor, ready to go. It costs $21.99 per bag and the hair is great quality. Really thick. You can dye it, wash it, blow dry, straighten and it lasts from 4 to 6 months. Trim it and it can be brought back to life for a bit more wear. Cant beat the quality for the price! And the staff is always helpful and in a good mood, any questions I have concerning my hair extensions like dying or heat styling they have always been informative.

Ja
Review №23

Bought some hair last week. Tried some deep curls for once and the hair is shedding like crazy. Not only that, yes the reviews are right, You guys do not value your customers and you guys are very dull. I know its cool and all to talk and have inside jokes with each other, but this is a business and your customers should come first. I actually been in this store like 4 times and u guys gave me the same impression every time I come in there. I will say that your facility is clean and neat but your attitudes are not welcoming.

Ta
Review №24

Very helpful and no one followed me around the store like a suspect. They are also knowledgeable about the products they sell

N
Review №25

I had no problem here! Excellent customer service. I purchased a hood dryer here for $15 cheaper than Sallys and this one was brand new! I will definitely return.

Ch
Review №26

Needed some bundles to get my hair did. Worked as planned and I looked stunning.

Ja
Review №27

A world of hair, wigs and other products. I wanted to try a pony tail so I started looking. I had lots of questions and excited to purchase. No help. Stocking day apparently. PS: No returns. No Refunds. No service. I would have spent a lot more!

su
Review №28

The two young females at the county are not customer service material ...Im just over people with bad nasty attitudes for no apparent reason ...just mean to be mean ...nasty to be nasty... think its cute appealing keeping it real. The for real challenge is to speak to all customers when they enter smile be of service regardless of your own personal life crisis ...

ch
Review №29

Spent $100 on a pack of hair. Supposedly “unprocessed” I know to take this with a grain of satl at beauty supply store but I purchased for just a quick style. Hair was complete trash. Installed and took out the next day. It looked like ribbons and didn’t even look human let alone “unprocessed humann hair”. No refund policy. I think I will just stick to the real unprocessed hair from smaller stores. All beauty supply chains are out for me. No longer want to waste money.

Ma
Review №30

Dont buy ANY natural hair products from this store!!! I bought some As I Am GroWash from this store and almost threw up in the shower from it smelling so bad because it was old. When I went to the store to return it, the manager said that they are a very busy store and constantly rotate out their products. Apparently, not the natural hair products!! I would have just exchanged it, but the other jars smelled just as bad. So, he was going to give me credit towards another product until I pointed out that ALL of his Shea Moisture products were separated. Now Shea Moisture has a long shelf life, so for it to be sitting on the shelf and I can see the different parts of separation (water, oil, cream) means that it is OLD!!! I ended up leaving with my product and my receipt. Ten dollars isnt going to break me, but best believe I Will NOT be back!!!!

Ms
Review №31

Our go-to beauty supply store. Love the rewards program and free samples.

Ga
Review №32

Second time Ive been to this site and they didnt have any of the products I was looking for. Not from the area, was having a family member do my hair, we ran out of product and went here as a last resort...just like the 1st time what I needed wasnt there not even a feasible substitute.

Na
Review №33

Nice place, reasonable prices, friendly staff... The stores layout is interesting though. Things arent where youd expect them to be so I spent a lot of time confusingly walking around the store and I had to just give up and ask for help at one point. Lol

Sh
Review №34

Ummmm....Very nice & helpful but pricey so had to go to beauty supply around the corner. Found same hair for $10 cheaper!

He
Review №35

I love this place. They have a large selection of hair, jewelry, hair products and make-up. Its the best beauty supply store north of 635. And absolutely worth going out of the way for.

An
Review №36

Always has what I need

Lo
Review №37

They have a lot of hair care products, but there staff watch your every move as if youre trying to steal. I have shopped in places like this. But, at the same time I understand why they do it.

Mr
Review №38

Ive had one bad customer service experience last month with an employee. I was looking for a product and that was out in one of their boxes and an employee walked up to me and stated with a rude tone not to pull the products out to search for what I was wanting to purchase. The box like several others was on the floor in the store for any customer. She didnt even offer to help. I had to ask her, remind her I have civil rights and another employee that normally helps, assisted me with what I wanted to purchase. If you dont like customer service, get out of customer service job positions. Basically, dont work, because every job position is service customers whether direct, indirect, internal customer service and/or external customer service.

Pi
Review №39

I dislike intensely being followed around the store. I will never spend my money here again. I will drive to the black owned beauty supply 33 minutes away. The disrespect is unacceptable.

Te
Review №40

From what I can see they gave great prices on their wigs. I didnt really need anything else this trip. They have a nice selection of wigs on sale. This one was different. I chose one with more blonde in it and altho diff for me. It worked out ok.

je
Review №41

Nice store and clean prices could be better

Ja
Review №42

I hate this beauty supply store, someone is always following you around. If I am trying a new product, I like to read the instructions and the ingredients. I shouldnt have to feel threatened for wanting to be informed about a product I plan to purchase.

li
Review №43

I love this place and the people!!!!! Great prices too!!!

Se
Review №44

I like the remodeled storeCristle in the wig department is very helpful & patient very professional and makes you feel comfortable will definitely be back to this location

Mz
Review №45

Great place to shop

Ch
Review №46

The most horrible beauty supply in the area. They dont value their customers. Most of their customers are blacks and they stare you down like your going to steal something. I will only support black owned beauty supplies in the future because the service and return policy is ridiculous!!

Na
Review №47

Very nice. All of your beauty needs.

Ch
Review №48

Friendly staff. Great variety of hair in every color you could imagine.

Ro
Review №49

Cool place, has everything concerning my own needs a great place to shop for hair products and more.

Jo
Review №50

Had what I was looking for and Im always pleased

In
Review №51

I like this place, it’s pretty big and i usually find everything I’m looking for. They have a big selection of products, amd good customer care.

le
Review №52

Crappy store. I dont like how I was being watched wont be back. There are plenty of Black owned beauty supply stores in Dallas, Texas just go look them up.

Ge
Review №53

Awesome

Gm
Review №54

Great place to shop, they always have the product I need and I get awesome customer service experience every time I shop there.

To
Review №55

Good selection,price point is a little high for the area.

Ro
Review №56

The people who work here are super helpful and theyre funny. The products are decently priced as well.

He
Review №57

My favorite supply store! They do have a large selection of products to choose from. The store is clean and the staff is very friendly. They are very sanitary when it comes to wig try-ons.

K
Review №58

They pretty much have everything you need if you are a barber or stylist...✔

Di
Review №59

My favorite hair supply store.They always have ever thing I need,DO NOT have to go anywhere else.The the guys and ladies over as well.Always so nice and helpful.

al
Review №60

Looks like store has variety, but customer service sucks. Didnt even get to shop bc one of the girls looked like she was watching my sister. If i dont feel comfortable im not going to shop. Now im about to go take my money to a black owned beauty supply.

La
Review №61

Check your receipts before you leave. I was charged $7.59 for a product when the sticker on the bottle showed $4.59.

de
Review №62

The store is bigHas alot of good hair and productsA little expensiveGood customer service

Go
Review №63

Helpful staff. Wide variety. Good shopping experience.

Mo
Review №64

Employees are always helpful and go over and beyond to help you!

Ni
Review №65

The only beauty supply that has workers who are helpful and genuine

Au
Review №66

The people were nice and very helpful.

Te
Review №67

Really I spend almost $100 with you then I need to use the rest room and you tell me you don’t have a public restroom that there is a wing stop next door? No regard for their costumer at all and their things are over priced. Not going there again.

Sl
Review №68

Very nice layout & and wig section is great .

Br
Review №69

I have only been here a couple times and the first time they had everything I needed but my second visit not so much. But their prices are very reasonable and you dont feel like the price has been jacked up like some other supply spots.

Si
Review №70

Get Some Edge Controll lol

Da
Review №71

Nice selection but kinda on the pricy side.

AN
Review №72

They have a good selection of braiding hair

Ta
Review №73

Good selection

Um
Review №74

Its the okay Beauty Supply a little bit expensive on some of the things though

Cl
Review №75

After spending a certain amount within the store, theyll give you points to receive free items...

Fe
Review №76

Love her selection for this side of town.

LA
Review №77

Wide variety. Organized store.

KA
Review №78

Friendly staff.

Pa
Review №79

So far Im pleased!

Re
Review №80

They have some products that I couldnt find at other nearby beauty supply stores.

ve
Review №81

Just ok they never have my color

Be
Review №82

Great wigs at great prices.

Un
Review №83

Love the way they remodel the place

RE
Review №84

This store has everything you ever need for your hair care!

M
Review №85

My go to beauty supply

Sh
Review №86

Great customer service

Ja
Review №87

Ok didnt have what we were looking for.

Az
Review №88

So rude dont know the products they are selling

Sh
Review №89

Lots of diversity and multiple products to choose from.

La
Review №90

Big selection of hair care products.

Ja
Review №91

1 of the 2 main beauty supply stores I go to. Been shopping there for years

An
Review №92

They have good stuff

Ma
Review №93

They didnt even have what I was looking for

Ch
Review №94

I like getting my hair product from here.

La
Review №95

Today, I went into this store with the intent to buy hair. However, I couldnt do so because I was being followed around the store. I had 300 dollars in my pocket to spend but since I felt uncomfortable. I left and I will not buy from a store like this.

Ch
Review №96

Very helpful staff

Li
Review №97

Very nice and helpful

La
Review №98

Great options

Ti
Review №99

Clean and wide variety of brands and products

sh
Review №100

Big section

Information
21 Photos
100 Comments
4.1 Rating
  • Address:3355 E Trinity Mills Rd, Dallas, TX 75287, United States
  • Phone:+1 972-662-1897
Categories
  • Beauty supply store
Working hours
  • Monday:9AM–8:30PM
  • Tuesday:9AM–8:30PM
  • Wednesday:9AM–8:30PM
  • Thursday:10AM–6:30PM
  • Friday:9AM–8:30PM
  • Saturday:9AM–8:30PM
  • Sunday:9AM–8:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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