Great experience with the design team at James Antony. I was able to furnish my new home with great contemporary pieces with minimal fuss. Very happy to have furniture in my home thats made in the USA. My only quibble would be the limited business hours, but it wasnt a deal breaker for me.
Incredible experience with the design team (Sara) when selecting new chairs for my home. I had been avoiding buying chairs I really needed for extra seating in my living space because I get overwhelmed going to furniture stores, and never found anything I really loved anyway. I decided to leave it to the experts, and so glad i did! the entire experience from discussing what I wanted, to design aesthetic, to pricing was totally easy and pleasurable. the store is gorgeous, and the staff has expert advice in guiding you towards choices. Never felt pressured, and found the perfect chairs. Highly recommend!
Very great service! One of the staff members helped me pick out some furniture for my room that just fit perfectly! Very happy to have worked with the gentleman that helped me. Wish I would’ve gotten his name!
The design team is very professional. Something that is so important in this industry. Great communications, returning emails and phone calls promptly to help me with my clients decisions. The furniture lead times are reasonable. The customer service team updates you throughout the order. Couldnt have asked for anything more!
We recently moved and needed furniture for our new home. Sara was so helpful in walking us through the process and helping us find pieces we loved. She was patient when we were indecisive and wanted to see several different options. We love the furniture she helped us pick out and would absolutely recommend!
I love the selection and quality here! Love my furniture. The customer care team took great care of me and kept me informed every step of the way. I will definitely order again! Thank you!!
We purchased 2 swivel chair’s from James Antony Home and we were able to have it customized down to the nails and it was so easy! They are beautiful and we are absolutely thrilled. The customer service team really kept me in the loop.
I ordered a bookcase for my mom and she absolutely loves it! It shipped pretty fast and was well packaged. I’ll definitely be ordering again soon!
Worth every cent! The service I received was excellent, overall a great experience. Looking forward to buying more.
I recently purchased from James Antony Home and my experience was a great one! Great customer service, high end products and great delivery. I’ve recommended to family and friends!
James Antony Home is very good at giving us updates on your furniture order. I am very pleased with their customer service team.
The quality of my Bernhardt bedroom set is absolutely everything I wanted!!! My experience was great from start to finish. I cant wait to order more!
We wanted a new look for the new year and the James Antony team delivered. I got expert interior design assistance in picking out a whole new living room and bedroom and just had it all set up this week. Im very pleased and cant wait for the pandemic is over so I can invite people over to show off!
Highly recommend Brianne at James Antony for any home decor and design needs. My sister and I just moved into a new home and needed a rug to tie in with a large painting. Brianne did the work to provide great options and ultimately the final recommendation, which we trusted whole heartedly. Looking forward to many compliments on our rug and referring Brianne at James Antony to our home guests.
I purchased a rug and bed from James Antony, Brianne was my interior designer. She exceeded all expectations. Her personality and desire to meet my design criteria were obvious the minute we discussed what I needed. She is a great listener, yet very convincing. She will design my next house!
As a designer I received great service from their sales consultant Aimee Hollon. She helped researching products, provided all the extra technical information I needed and stayed on top of the orders and deliveries. She is great to work with and that makes the difference when choosing where to bring your clients.
Beware: They are COMPLETE CROOKS.They have failed to deliver my order and have lied repeatedly as to why the order has not been delivered. You must sue to obtain a refund. Better Business Bureau lists them as unaccredited (very unprofessional). They DO NOT return phone calls. VERY UNPROFESSIONAL SALES STAFF AND MANAGEMENT. Most of the vendors they use can be found by using any furniture store (i.e. Stacy’s, Nebraska, etc.). This is NOT a fine furniture store.
I am a very very pleased customer! Customer service here is amazing!!! Highly highly recommend!
High quality furniture and speedy delivery time! Even with the struggles of Covid, the delivery was quick, efficient and SAFE. Already browsing for my next pieces :)
Really uncertain how this place gets a review of “high end” furniture. We ordered 2 custom swivel chairs. A sectional. And an entry way console. The entry way piece was damaged. The sectional came without connectors. And the $2700 custom swivel chairs came with a 1/2 inch plywood base which I knew would not withstand the top heavy chair. The chair was beautiful. Loved the design and custom fabric as my wife picked it out. However the craftsmanship of the chair was exceptionally poor quality. My wife expressed this at delivery and was brushed off. With in 1 week the base of the chair broke. The manager/assistant manager will not return a phone call. The lady who answered a call, Amy, told us she was not a furniture manufacturer and hung up on us. Finally when James Anthony, the manufacturer of the chair agreed to remedy the problem, sent THEIR repair clinic to come out, they insisted that the price was too high and wanted a better quote to fix the chair. The problem with the chair was, they drilled the holes twice the size of the bolts and then put 2 inch long staples in the bottom to “hopefully” keep the screws in. Well, that’s what broke. We purchased 2 chairs. Both were manufactured the same way but would only authorize to fix the broken chair, and leave us with the other. The staples were so big that they surpassed the nubs on the chairs bottom and scratched our beautiful wood floors. I’ve never been treated so poorly. We spend 18k at Nathan Antony. No one will call you back. If you do get someone on the phone they argue, claim you are wrong, you are the problem and eventually hang up on you. Please save yourself and do NOT purchase from this company. Their customer service motto is “AVOIDANCE”
Luxury products with great staff! I’ve ordered multiple times and the service never fails.
Would highly recommend. Worked with Aimee designing my home office and she was very knowledgeable and helpful along the way!
Great customer service! Very friendly
I ordered furniture from James Anthony in Oct 2019. Beware, the contract has a line at the end of the contract indicating there is no deadline on their delivery date. Tomorrow is Dec 1, 2020 and I still do not have furniture or delivery date. Sara is very good at helping with selections. However, I feel her skills end there. Fifteen months is not an acceptable wait time. Trying to obtain follow thru has been impossible. I called Century direct and was told the problem was caused by lack of documentation and follow thru. If you should choose this company I strongly recommend inserting a progressive penalty for failure to deliver and a method to obtain a refund should wait also extend beyond reasonable. Also, the only way management will contact you is with emails. There is no one to talk to if you have a problem and no one who will follow up once you email them of a problem.
Great customer service they are very welcoming.
Such great service and staff! I found everything I needed to and more.
Staff is great and polite! Thank you
11 weeks and still waiting for delivery of a Bradington Young recliner. Salesperson never responded until I put hold on the cc deposit. Poor supply chain management and customer service.
Nice but very pricey!
We recently purchased a bed from James Antony Home and I cannot say enough good things about this company. The furniture in their store is very high end so expect to pay more, but it is definitely worth it. We are so tired of buying furniture and a lot of it is made with veneers, so it doesnt last. James Antonys furniture is the most beautiful and timeless furniture weve seen in the Dallas area. Jennifer was our sales person and she was excellent and the delivery people were very careful. It was a great experience!
I was impressed with this store the first time I visited 3 months ago. I thought they had good prices and high end furniture. Once I had decided on the piece of furniture I wanted, I went back to their store during their “store closing” sale. It’s a misleading advertisement, their prices have now more than doubled and they are selling things at the msrp price or above. Look elsewhere, you will find the exact same furniture without being ripped off. The excuse the manager gives is as ridiculous as their prices.
Great team and customer service.
Ill never shop at the standard Dallas furniture shops you see advertised in the Sunday papers again, my experience at James Antony was fantastic. I do feel like I got great value for some real high-end luxury furniture for my home and office with pieces that will look great and last for years.
I liked the selection of high-end furniture, the designers really put thought into them. Very professional and refined. Love my Hancock and Moore sofa!
So many options - this store is incredible! Ordered our entire living room from here and could not be happier - highly recommend Jennifer and the entire James Antony team.
Have driven by this place for years. Impressed with the furniture and accessories for the home. Was amazed that you can design your own furniture and it only takes 8-9 weeks.
The sale staff was so knowledgeable and helpful! We had no issues with our out of state delivery and are so happy with our John Richard table. We will be back!
I bought my couch from here. Will come back for all my other home furniture needs. They have such beautiful decor
Great service, great price and excellent quality. Will be doing more business soon.
Beautiful showroom and great prices on fabulous, high-end furnishings. Cant wait to go back and shop some more.
I don’t think these are real store closings. The furniture is okay, but they have no respect for the rules of the city sign laws and post cheesy yard signs as near as they can to their competitors up and down Preston Road, The Toll - Just doing as they please. There were 20 signs at Preston Royal in the median and more just littering the area Saturday. I saw store owners out trying to pull them up. The taxes these businesses have to pay for that area are huge. JA needs to clean up their mkt tactics and have some respect for the area that keeps them in business. Oh, never mind. They are leaving anyway, right?
I heard they have new Furniture Guideshops and I will be at the opening of the first one at James Antony Home! Super excited about the new experience
I bought a beautiful Vanguard sectional from James Antony Home. I appreciate Jennifers professional assistance in helping me choose a style and custom fabric that matched my living room and personal taste. Thanks!
Great customer service and follow up. Beautiful pieces for your home.
What a beautiful store! Very friendly and knowledgeable staff and all the best brands. Love it!
Dropped by their moving sale and finally got the sofa on order I have been waiting for! Such nice staff, can’t wait for the grand opening of their newest location!
Fine furniture store offering Henredon, Theodore Alexander, John Richard, Habersham, Massoud, Jessica Charles, Hancock & Moore and so many more! Design consultation. Love this group!
Laura was very helpful. I ended up buying a whole bedroom set from her.
Luxury furniture store,
Beautiful furniture, Great service.
Don’t buy furniture from this company. They are unprofessional and have no respect for people that deal with them. Management is incompetent have no idea how to speak to people with concerns. This company is a joke and I wouldn’t recommend this place to anyone.
Salesperson was fantastic.