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Jiffy Lube
407 E Ellendale Ave, Dallas, OR 97338, United States
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Jiffy Lube
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Ju
Review №1

This is the absolute best place I go to get my oil change. Its an hour away from where I live, but worth the drive. The staff and customer service is top notch. Dean who worked the Top End, is a real asset to his profession and the Jiffy Lube Corporation.Best Regards,Justin Redfearn.

Li
Review №2

I always come to this particular Jiffy Lube because Rob and the fellows are always fast and efficient and communicate very well what needs to be done. I like that they give me options and are so responsive to all my questions. I will be back for the next checkup.

An
Review №3

This location is Amazing! They got me in and out quickly and Brian was super friendly and professional and let me know exactly what my vehicle needed. They even vacuumed my interior for me which was great!Price is a little high for the oil changes But I was able to get in and out in less than an hour so it was worth it.I will definatly be back!

Be
Review №4

The work from the employees was absolutely a 5 star, they did a great job on my oil change and did it quick! I left a one star review because these boys should not have to wear masks when they’re outside and while they work on our cars, in the lobby is understandable but not out in the bay. The owner needs to grow a pair and do what’s right! Let them take those masks off!!

Em
Review №5

I went in for an oil change and I was in and out within 15 minutes. The workers were very friendly and professional, and one of them even offered me a coupon towards the price of the oil change. They recommended additional services, but they didn’t push me to pay for anything I wasn’t comfortable with. I’m grateful for this convenient business in our little community!

Ch
Review №6

Got my car checked. Great servoce

Ma
Review №7

Wow!! These guys are amazing! Dean was very kind and efficient, I didn’t get the other guys name but he had a dark beard and they were both so professional, not to mention the fact that they went out of their way to get the job done. I’ll never go anywhere else! Thank you guys!

Co
Review №8

Always fast and friendly. Love getting my oil changes done here!

Ke
Review №9

I contacted this location for a price on new tires for my pickup truck. I instantly received some options and requested a text message picture of the tire I thought I wanted. I thought the price was very good so I said order them. (35-12.50-18) I made an appointment for Saturday, went in got the tires installed, also a front end alignment and oil change. The whole process was so fast and smooth. The crew was above and beyond my expectations. I will be taking my car in next week. The facility was nice and clean too! Happy customer

Bo
Review №10

Went in for an oil change...supposedly that included other amenities like vacuuming and window cleaning. Window looked poorly done and I could not tell it was vacuumed. I now wonder if they even changed my oil right... dont think Ill be using them again...Seems like they prefer QUANTITY vs QUALITY IN THEIR WORK!

Gr
Review №11

Very friendly nice place to go to get your oil changed.

Ro
Review №12

Im usually a fan of this location, but on this day, (Tuesday April 6) I was not. Communication with me was poor but between management and the workers it was great, not work related, but great. They were finally able to change my oil and, but from what I could tell from my driver side view, not much else was done. Most always they will check lights, blinkers, window washing fluid, tire air pressure and more. I ended up asking if they could put air in my right rear tire. My vehicle was showing it as being 8 lbs shy of where it needed to be. They check all four tires and said all good and off I went. I got home, checked the tire pressure reading myself and the vehicle was correct, 8 lbs low. Im going to find it hard to go back and certainly cannot refer it to anyone. Too bad, I like the place. Blah.

He
Review №13

They were so helpful and fast. The manager is a great guy, Rob Murray. I am forever a customer now. Thanks guys!

Ki
Review №14

We were visiting from out of town when we had tire trouble. Les Scwabb told us it would be a 3 hour wait to take the tire off and replace it with our spare. We went down the road to Jiffy Lube and they helped us right away and didnt charge us. Thank you for your courteous and professional treatment.

je
Review №15

After disappointing experiences recently with auto services/repair, I tried Jiffy Lube for the first time--and was very pleasantly surprised! Oil change was quick, efficient, reasonably priced, and friendly employees noted a few services for the future. Would definitely recommend--and will definitely return!

Tr
Review №16

They went above and beyond to help fix my tire quickly. They all were awesome. Made my horrible day so much better.

Pa
Review №17

These guys are amazingly helpful! I was treated with so much respect and courtesy. I will definitely make this my regular place.

Je
Review №18

They were pretty busy when I arrived but they got right to work on my windshield rock repair. They explained the process prior to starting and the results were so much better than I had seen with other windshield repairs. Excellent work!

Ke
Review №19

The waiting area is clean. The staff are friendly, knowledgeable and helpful. I appreciate the time they take to ensure I understand what it is they have completed on my vehicle.

No
Review №20

Rob helped us out today! He was very kind and helpful! Give Rob a raise!! 😉

Li
Review №21

Always a thorough and quick service and very professional!

JB
Review №22

We came in with a problem with our vehicle we couldnt handle. To be honest we werent sure they could either. Not only did they help us, but after Shane fixed our problem in no time at all Rob the Manager refused to let me pay! He simply said No charge today Awesome service and professionalism because it was a task!

Ti
Review №23

I was waiting for some time and a person that came after me was serviced before me. The last time I was here, I had to move twice to allow the next person to be serviced, which was rightfully so, and was impressed. I had to ask for vacuum and window washing, which I thought was automatically included in the conventional oil change. They didnt check the wipers or all lights, as I thought was included as well, but signed off as ok and checked.....

Li
Review №24

They were awesome gave me exactly what I needed and were not pushy whatsoever will definitely go back.

Ti
Review №25

They were very friendly and courtesy. They werent 100% sure of the problem and didnt want me to just throw money at what might not be the problem. It could have been two different things that mimick each other. So I chose to wait and see if it got worse to find out which of the two it really is.

Co
Review №26

Rob the manager is great! Very professional and efficient. He also gave me a great deal. Will continue to get all my vehicles oil changed here.

Sh
Review №27

The staff was very thorough and efficient. Each step of the process was double checked for accuracy. I will feel very confident in returning for service in the future.

Fr
Review №28

Great service center! They showed me a laser image of my tires Tread depth which is something I’ve never seen before and thought was really cool.They gave me a tire quote which was Much cheaper than les schwab So that was also awesome! I will be returning

Ja
Review №29

They always give quick courteous service.

Zu
Review №30

The customer service is AWESOME! Shane and Dean are the most professional workers Ive ever encountered!!

St
Review №31

Awesome at this location as has been my experience at all Jiffy Lubes. Thanks guys for the fast and efficient service. Like how they give you a list of things might want to check up on soon.

Wi
Review №32

Better service then the 1st year.

Le
Review №33

Rob and his team are exceptional! I have been going to Jiffy Lube for many years, so happy they are in Dallas OR!! Thank you Rob for taking care of us!!

Ma
Review №34

Rob and his team are so kind! Best service ever! Ive been a customer of Jiffy Lube for many years! Customer service #1 ❤️

Da
Review №35

They were very professional and courteous. I will definitely come back again!

Ri
Review №36

We had an awesome experience today! Thank you Shane we will definitely be returning customers.

Fi
Review №37

Been going to Keizer jiffy lube shop for 15 years and very happy with service and employees

An
Review №38

My recent service at The Dallas, Oregon, Jiffy Lube was timely and efficient. I appreciate the cleanliness of their environment and the professional staff.

Lo
Review №39

Once again the studs working here have blown my socks off with the quality of their service and their attitude during their work. Shane and Dean serviced my vehicle today.They use modern tools giving visual metrics to help you understand your vehicles health like the Groove Glove, etc. They are experts and back up every service they offer with manufacturer recommendations and personal experience.Ill definitely be back.

Je
Review №40

Service was very good and fast and I will ne back for my next service

De
Review №41

The guys at Jiffy lube were all so professional. They got me in really quick. They were able to flush my coolant and transmission very quickly. They also provide military discount which was a plus. I would recommend them to everyone.

Do
Review №42

Actually great last time I went wasnt impressed..this time ill go again

Di
Review №43

Heard too many stories of cars being damaged here, both from friends personal experience and local news

Ja
Review №44

Got the signature service and they didnt wash my windows or vacuum. And they marked it as completed on the receipt print out.

Ja
Review №45

Great people great service

de
Review №46

Came in late and the guys took great care of my car.

Ti
Review №47

The Technician was excellent! He provided all of the information needed and was exceptionally friendly.

ta
Review №48

Shane and Kyle helped us out on our visit and did a tremendous job. Kyle was friendly and Shane did a great job switching our battery and blinker light out. Most definitely coming back to this location.

Ni
Review №49

The manager Rob is amazing, and Kyle is a great employee both knowledgeable, and super friendly! Hooked it up with great prices on tires!!!

Jo
Review №50

Very good team Dallas has, Shane and Brian helped my wife out last week. We will be returning 10/10 stars

Ju
Review №51

I drive an hour each way to get my oil changed here. The staff is very professional and provide outstanding service... This is the only place that I will have the oil changed in my vehicles!Sincerely,One satisfied customer!

Ki
Review №52

Service was what I expected. Staff was courteous and friendly.

Jo
Review №53

Just went to this location and was really surprised with their service. I’ve gone to other jiffy lubes or service stations before and they are always rude and trying to up sell me on tons of services when i told them I just wanted an oil change. This place was completely different. I was greeted very quickly and met with to talk about what I wanted done. They quickly inspected my car and I was out literally with in 15 mins. It wasn’t super busy but they had a few cars in the bay. They checked all my cars essentials. Changed my oil and filter. Did some vacuuming of the inside. Put air in my tires all for no extra fee. Robbie Kyle and Kiley were all very professional and courteous. It’s always a treat when businesses are friendly and efficient. Def recommend visiting the Dallas Jiffy Lube. Thanks guys

Sc
Review №54

I went in on a Sunday with a flat tire. They jumped right on it and fixed it for no charge. Class act.

Ri
Review №55

Spot on work. Plus they gave me my military discount.

An
Review №56

Went in for veterans day because I had the day off had a great experience and may be coming back soon to get tires 😊 thanks again for everything and for being so accommodating and welcoming

Me
Review №57

Very nice and very fast!

St
Review №58

They were awesome today. Thank you

Sh
Review №59

Quick and friendly folks

Ju
Review №60

I have only been here once....but I called up these guys and told them I was looking for snow tires.Unfortunately they were out of stock. An employee drove to Albany to pickup tires for me, called me and had me in and out within an hour.Above and beyond service.....that will make me a repeat customer.

Do
Review №61

I love dallas jiffy lube the people are always nice are great too work with

Ra
Review №62

Rob, Chris, and Tara are absolutely wonderful. They got my truck all squared away with new fluids at an awesome price. The guys took their time looking over every inch of my truck for any leaks or issues. I couldn’t recommend a more professional or friendly place. Great job!

Br
Review №63

Good service, easy to talk with, and helpful without feeling pushy. Then final bill came in with a better price than expected, so no complaints there :)

St
Review №64

Kyle was very helpful and professional in explaining and performing my tire, spark plug. And transmission service. Will definetly return in the future.

Ja
Review №65

Prompt service.Only issue is that there was some oils spillage on the engine which took an entire day to burn off while driving. Imagine every time you slow down or come to a stop the smell of burning oils filling the car. I expected a higher level of attention to detail, this trip let me down.

Da
Review №66

Stopped here instead of going into Salem to my usual spot. These folks were great. Fast, Friendly, Quality.

Ch
Review №67

The crew was very friendly, kind and helpful. They went above and beyond for me big time. I will be spreading the word and will be coming back to have my cars serviced here again when name aneeded. To name a few (shout outs) Jeremiah, Kyle, Monty, Kylie and a few I did not get names of....sorry. Great crew!

Pa
Review №68

I had to remind them to finish their job. Prompted to check lites, tires etc.

Na
Review №69

My Expedition was not running right. Very little power and jerky. I went to Jiffy Lube in Dallas, thats where I always go cause they treat me right. Kyle checked our oil etc and everything was ok., but the battery was bad. I had a new battery for it in the cargo, so he installed it for us and noticed the vacuum hose was broke so he fixed that also. Checked the tires etc. Great guy, very nice and professional. It runs good now . Thanks so much! Nadira and Reiko 👍👍

Ka
Review №70

Did good work on my vehicle, just look at your receipt.

Me
Review №71

Very business oriented

ke
Review №72

The staff at this location was very friendly and attentive. They were efficient and thorough. The waiting area was clean with a coffee station, kids corner, and a technology charging station. It is worth a short drive for the wonderful service that they provide.

Ni
Review №73

They were very fast and professional! Excellent service.

Je
Review №74

Only had cars go there 3 times. First 2 awseome experience. 3rd there were alot of trainees and they over filled my oil. Created a few problems. The manager was great and looked into who needed more training and what happened.

Nu
Review №75

Our first experience with this location was not good at all. Employees were untrained and lacked and real information needed to do their job. Customer service was terrible and we left we our car making a strange sound. Today our visit exceeded every point downfall of before. We were greeted by a nice gentleman who let is know it would be only a fifteen minute wait. When we pulled into the bay the Manager Monte greeted us and asked questions about our vehicle I have never even heard before. Good real information. With visual facts and was extremely knowledgeable. Friendly every employee seems to know what there are doing and did it with a smile. We will most definitely be returning to this location because of the experience Monte gave to us. Thanks team for changing out outlook on the business.

Kn
Review №76

Assistant manager did my fluid top off.. Well mannered, helpful, will definitely return.

Be
Review №77

The guys were great

Me
Review №78

Had a great visit got my front brakes replaced and they found another problem that they fixed.

Gr
Review №79

I went to see if they could help me with one spark plug I was having trouble with. Patrick, the mechanic (that apparently will now be working up at the pdx jiffy lube and no longer at Lancaster (which sucks))helped not only change out the plug but offered to get all the wires changed I was having trouble with and for a very reasonable price. Also my check engine light was on due to the plug needing changed, he got it turned off and recommended I go to the Dallas location if it turns back on and ask for Jeremiah since Patrick has all his tools packed and moved already, the check engine light unfortunately came back on and I did what was recommended. Jeremiah was awesome as well, he had already left for the day but after getting a call from the Dallas location and told the situation he came back just to help me, he ran a few tests and told me what needed to be done, I cant express how thankful I am to these two and both jiffy lubes, I just moved down here from Beaverton and use to only go to the bvtn jiffy lube but am so happy to see your jiffy lubes have amazing workers that go out of their way to help those in need as well. Will definitely be back to these for oil changes and other mechanical issues I cant fix myself...

Yv
Review №80

Super fast and friendly service!😊

Ju
Review №81

Had 4 flats got em fixed quick thanks

Sc
Review №82

Great place but need to have better prices on Synthetic oil

Ch
Review №83

Excellent customer care and quick service !!

Ja
Review №84

Will definitely come back. Refreshingly professional and courteous, which seems rare these days. I appreciate their complete car service, beyond changing the oil.

Br
Review №85

The Dallas, OR location is exactly what makes a small local community exactly what it is. They take extra steps to ensure you know what is going on. They even always try to find discounts to help save you a little money. This is one of the few email ads I actually keep and am happy to subscribe to. Not a lot of emails, enough to be there when I need them.

Jo
Review №86

Great price on oil change and customer service

Je
Review №87

I like the convenience of not having to make an appointment. Never had a problem either. Good price when you have a coupon.

J
Review №88

Always super quick to help and don’t pressure me a bunch when they come across an opportunity for me to improve the maintenance of my vehicle. Been here multiple times. Great group of folks here.

Ma
Review №89

The tech told me I really didnt need another oil change for another 1500 miles. Topped it off and went my way. Not every business will let you know these things, I will be going back there for sure when my milage is up.

As
Review №90

Amazing workers! Helped me out when I really needed it!

lo
Review №91

Friendly, professional, and not pushy when it comes to possible purchases outside of the basic oil change.

Jo
Review №92

Rob was fast professional courteous. I came in earlier in the day for an oil change and asked to change my fuel filter. Rob jumped down and went to work fast. I was back on the road within no time. Thank you for your time and I will be returning for my future services.

Co
Review №93

I highly recommend this location for car services. The staff was extremely helpful and not pushy at all. They made sure I got the best price possible for their services. Very impressed actually. Braggs(spelling?) was excellent to deal with.

Th
Review №94

Was pleasantly surprised I could get all fluids replaced in a very timely manner. Was in a time crunch to get the maintenance done, and was there I think just over an hour. Another place in Salem wanted half a day.

JA
Review №95

WAY too expensive for me after that!! I can find better oil changes for LITERALLY [ HALF ] that price!! Will never go to Jiffy Lube again!!

Se
Review №96

Great job, quick, efficient

Ma
Review №97

Came in to get an oil change. Everything went really well. Did the basics. The workers were very helpful, thorough and fast. They were all very nice and friendly. The shop is very clean and organized. They have a waiting room and bathrooms and they are very clean. I would definitely recommend them to anyone. Thank you

Al
Review №98

Very fast and friendly crew! One of the techs, I believe his name was Rob, was out to greet me in seconds, he then showed me inside and helped me understand everything, cause Im an idiot when it comes to cars. Everybody did their jobs very well. I am extremely happy with this Jiffy Lube!!

Mi
Review №99

Above and beyond helpful. Had a stripped oil pan drain bolt. Had to weld a socket on because of how stripped it was. Very helpful and very kind. Thank you!

Hi
Review №100

Shane went above and beyond to make sure they could fit me in at the last minute to change 3 tires on my car as it was no longer safe to drive. He is very friendly and professional!

Information
35 Photos
100 Comments
4.3 Rating
  • Address:407 E Ellendale Ave, Dallas, OR 97338, United States
  • Site:https://jiffylubeoregon.com/
  • Phone:+1 503-623-3860
Categories
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–7PM
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