user
Auto Place Inc
10950 Shady Trail, Dallas, TX 75220, United States
Appearance
Auto Place Inc
Comments
Ke
Review №1

First let me say, that Mark is a great owner and man of his word. I had decided on a truck and some how, we had some mis communications and truck got sold. However, Mark stepped in and made everything right with me and a purchase of another truck. I must say, he is a man of his word and does what he says he will do regarding a truck purchase. If you are looking for a truck and want to deal with an honest dealership then go see Mark and/or Owen. You will not be disappointed. I am very happy and pleased with my purchase. If he doesnt have it on the lot he can find Im sure. Thanks again for a great experience.

Mo
Review №2

Very honest and friendly environment with plenty of inventory that is there and constantly adding more. Mark knows his stuff and answered all my questions very honest and laid back guy not pushy and no pressure at all when looking. I went to many other dealers before stopping at auto place and this was by far the best experience looking for a vehicle if you want good quality cars without dealership tactics go to auto place. Diana in financing was also a pleasure to work with she broke everything down for me and made it as simple as possible great people and great environment I’m more then happy with my truck.

Ma
Review №3

Good truck buying experience had a big selection a vehicles very pleased with my purchase Mark and his family went over and beyond to make sure I was in the right truck honest people good prices I highly recommend this place for your next vehicle purchase

Fo
Review №4

This place goes above and beyond for their customers. Very honest, friendly and accommodating. This was by far the best vehicle buying experience I have ever had...we purchased a work truck from them and will be back when we need another one. Thank you Mark for all your help!

Ca
Review №5

Couldn’t be happier with my purchase. I flew in and drove it home to Georgia without a hitch or issue. I even fixed the AC along the way they disclosed as being inoperable. I’m glad they were thorough though.

Ke
Review №6

I have been using Auto Place for all of my vehicle purchases for the past 6 years. Since day 1 I have always been approached in a professional manner with zero sales pressure whatsoever. The selection of used trucks is unbeatable, theyre always in emaculant condition at an affordable price. Mark and his staff are my number 1 choice for used vehicles.

An
Review №7

Good selection of trucks, but the were not clean up before being showed or put up for sale. Good prices tho regardless

Lu
Review №8

Fully satisfied with my experience at Auto Place! I traveled to Dallas from Michigan in search of a rust-free truck to bring back home. After finding one of their listing on Cars.com, and reading their Google reviews, I decided to pay them a visit. It was a great experience from start to finish. Large selection, zero sales pressure, and friendly service from the entire family throughout.

Je
Review №9

Let me begin by saying that I have read lots of reviews of Mark and staff at Auto Place. I do not know whether Mark is evolving into the super guy that I met, or whether to disbelieve the nay sayers. What I do know, is I had the most awesome buying experience I have ever had with a car dealership with Mark and staff. And I am 64 years old and have lots of experience. (and have mechanic in my resume)Let me begin... 1. the deal... Mark gave me the best price for my used truck. One dealer offered me 2K, and that was on a 16K truck. One offered me 4K on a 10K truck. Mark offered me 5K on a 13K truck. During the test drive, I noticed an oil burning smell and the radio didnt work. Mark spent 350 dollars plus mechanic fee to replace a gearbox that was leaking. Then he put in an after market radio... but that wasnt all folks, he was going to replace a bad tire. However, I had found a set of used tires on chrome wheels that I wanted on Offer Up, so I made a deal with him. Instead of buying the tire, could he use that money to upgrade the radio to one with a back up camera. He said yes!!! Not only that, but to work with me and my transit, he had the installer come to my house and install the radio, 50 miles away!! 2. The financing... I originally found Auto Place through a financing offer on Facebook. I applied and was approved. They wanted me to shop at one of their approved dealers. Which I did. However, there was a glitch in the interface program that linked the dealer with the finance company underwriters. Diane had to literally sit on the phone with California for hours, with repeated attempts over a 7 day span to get the programming glitch fixed. It took a third party tech group to re-write some code to repair the problem. But Diane was awesome as she never quit. She fielded a thousand of my calls with professionalism and patience as I whined and cried about the problem. I had gone through a bankruptcy and I figured this was just some ploy by the financing company to mess me around... Yet, Diane prevailed and got everything pushed through. Yeah Diane! 3. Mechanical issues cont... A few days after bringing my truck home, the ac quit. Mark told me to take it to his mechanic and they would fix it. He put a new hose on it. Couple days later it quit again. This time they put a compressor on it. (all paid for by Mark) Then it quit again... Weeks into my owning the truck. This time Mark gave me a loaner and kept my truck until the mechanic could get it right. This time they replaced the evaporator and now the ac works fine. Let me ask you, a 13k truck? How many dealers do you know would give you an upgraded radio with backup camera, replace a 350 dollar gearbox, and put over a thousand in the ac (at least) while giving you a loaner truck to drive? Mark and staff went above and beyond. Period!If youre looking for a reasonably priced vehicle with medium miles on it, Mark and staff is your best bet. Tell them I sent you!!!

Br
Review №10

Buyers beware!!! Purchased a 2005 f150 lariat 4x4 almost a year ago, after a month the engine light came on, couldn’t find what was wrong so took it to a certified Ford mechanic, after looking the engine over he asked me what auction I bought it from. I asked why would he think it was an auction truck? He said he would hope that no dealership would actually sell a truck like this. So far I’ve spent probably $2500 on parts, no labor since I did repairs myself.

Ji
Review №11

Found these guys entirely by accident shopping for a cheap used toy car that my son and I can tinker with on the weekends and sport around in - never thought Id own a Corvette but they sold me a used high-mileage C5 Corvette 6spd manual (only one I could find in Texas that was reasonable!) at a great price, and for a car this old the engine and trans are absolutely mint, paint is great. Interior of course is in need of some love but how could it not be at this age - these guys even changed the oil, installed a new oil pan gasket, installed new bulbs for signal lamps, AND installed a new battery for me free of charge - their manager is even mailing me replacement keyless remote batteries.Entire process from start to finish was the easiest car purchase Ive ever made, no bullshit, no haggling, nothing hidden in the process. These guys are primarily a fleet truck outfit and depend on repeat buyers; if you play straight with them, theyll play straight with you.When you buy a used car you must make peace with the fact that it is used and not attempt to pin the previous owners lack of care for something on the dealership . Ive tinkered with sports cars much of my life and Ive never come across a dealership that would so much as turn a wrench twice on a used car to get it sold - these guys are solid, would buy again, highly recommend them.

Jo
Review №12

James the owner is a knowledgeable in man and appears to be honest on his dealing and willing to work with you.Good place to buy a used car.

Br
Review №13

This is a great place to buy a car. Wonderful family who treated me like family too!! I bought my car 6 years ago and it’s still in great running condition! Have recommended Auto Place to many friends and plan to go straight back when the time comes.

Ch
Review №14

I purchased a Chevrolet 2500 from auto placeI live here in Atlanta Georgia and I have to say Lily was my eyes and ears throughout every step of the way made it very easy very happy with my purchase thank you so much great service would recommend them highly to anyone

Mu
Review №15

Thanks Lili for all your assistance with a smooth transition! S/o to Navy Federal Credit union for 100% financing!

Mi
Review №16

Had a very pleasant buying experience with my Tundra. Mark was very honest and a man of his word. Showed interest in the truck, even let me get it inspected by an independent mechanic. He didnt try to sell it to someone else during that time. He was honest in the suggested repairs. Highly recommend Auto Place from the sales people up to and including the owner!

Ma
Review №17

Ive bought 2 vehicles from here and had nothing but extraordinary service. Mark is the best and has taken care of any questions I have or issues. The truck I bought last week was a fantastic deal and if I ever need another truck, its safe to say this is where I will be going. Thanks to everyone there from Lily to mark and all in between.

Sh
Review №18

My experience was phenomenal. From the second I walked in I was offered a beverage and I was so astonished with the service from start to finish. The fact that I was treated like family made me feel so welcomed. The small family owned company made it so much easier to express my needs. I felt so comfortable around them all. My Mercedes has been the best purchase of my life. Living in New Orleans it could be difficult buying a car for the rough roads however autoplace impressed me with its findings. They catered to my needs and even delivered my vehicle to my door. This dealership doesn’t deserve 5 stars it deserves more and for that very reason I decided to write this review.

Br
Review №19

I cant say how great my experience was here, immediately on arriving we were treated amazingly. Entire process, was the best Ive ever had at a car lot. Thank you mark and your staff!Lastly, this dealer went over and beyond to get me my truck! I HIGHLY recommend this place, if youre looking for a vehicle anywhere else besides this place youre doing it wrong

Jo
Review №20

Very honest, purchased truck over phone/internet pictures were very accurate of what truck is, helped with shipping arrangement and sent title certified mail, would/will use them again, Thanks for great service Joe

Ja
Review №21

Auto Place went the extra mile.I highly recommend them.Thank you for a great deal and comfort of mind.

Do
Review №22

Fair prices on vehicles. No hesitating for you to look at, drive, or even take the vehicle to a shop for a quick look over. Friendly staff. Very low pressure, like no pressure car buying. Clean in- door facility. LIly was incredibly nice to my wife and daughter while I took my time looking over my prospective truck. I wound up cruising off the lot with a 2001 Toyota Tacoma. Without Cargurus having that truck listed I never would have known this place existed. Now, i may be back there in a few years to get my daughters first car.

Ja
Review №23

Great place to buy a truck! Mark and Lili are not pushy at all. They treated me like family and definitely recommend!

Lu
Review №24

Purchased a work truck from them a couple weeks ago. Fantastic family owned business. This is exactly kind of place you want to deal with when you need a used vehicle at a good price. Helpful, courteous, honest. I will definitely buy from them again!

Sa
Review №25

I LOVE THIS PLACE MARK HIS PARENTS HIS STAFF IVE BOUGHT TWO CARS NO PROBLEMS SO EASY NO STRESS! THEY STAY BUSY BUT THATS A AWESOME THING THANKS MARK! LOVING THE FOCUS YOU SOLD ME!!!!! 🙂

Gu
Review №26

Good deal and good service I recommend

Ki
Review №27

Mark and his staff treated us like we were part of their family. What a fantastic experience!!! Honest, fair and great inventory. We purchased 2 vehicles from Mark. He and his staff took very good care of us. I would highly recommend Auto Place!!

JO
Review №28

Great Costumer Service thanks to Lily in the front yesterday . Excellent prices. parents bought a truck from Auto place 1 year ago still working perfectly fine. Need a used truck this is the place. worked with my parents to have a great deal. Now my turn and i know where to go Auto Place!

ca
Review №29

This is my third truck I have bought from them. They are very friendly and honest. Rare to find in a car sales. I will be back to buy number 4!

Br
Review №30

Awesome experience! Bought a little work truck a few weeks ago from this place and I got to admit it was a good decision buying from here the truck was in mint condition inside and outside and also got it for a good price! I also want to give props to this place for their customer service. The girl that helped me out was very nice and helpful I would like to suggest a raise for her! Overall my experience was good and I would recommend anyone that needs a used car/truck to buy one here!

Mi
Review №31

Thank you so much Mark, Lily, and Marks father for taking care of us today on the purchase. You guys made the buying experience a memorable one and taking care of us after losing one of our vehicles in Houston during Hurricane Harvey. We came from Houston to purchase a service truck for our trucking business. Auto Place Inc is a great place. Thank you.

Mo
Review №32

Great place, high end selection at a very fair price. Marc is amazing, was so helpful. I am so happy I found this place and am thrilled with my new purchase! Thank you so much!!!

Be
Review №33

Very friendly place to buy a truck or van. Family owned business, they take care of you and will help you out with your purchase even after the deal. They treat you like family. I will definitely do business with them again.

Ha
Review №34

Dont like to work deal with customers

Je
Review №35

Liliana was a great help. She informed about the minor problems the vehicle had and had them fixed. I would definitely recommend this car dealership.

Er
Review №36

Went in there looking for a work truck but left with a personal vehicle. Lili up in the front was very nice and helpful. They gave me a good cash deal on my truck. Even had a new radio and speakers put in for me.

Ju
Review №37

This is the best place to buy your next trick.

Sc
Review №38

The sale process was pleasant enough, but they ended up selling me a lemon. Ive spent nearly as much fixing my Camry as I did on the purchase. If youre thinking of buying a used car, TAKE IT TO A MECHANIC FIRST! There are so many mechanical issues that cant be diagnosed unless its in a shop. If the dealer wont let you do that, walk away. I should have.

Je
Review №39

Buying a car was very convenient. They were very honest and up front. I test drove the car and was out of the office within 45mins. The car drives great. I would recommend this place to anyone!

xo
Review №40

Exceptional service, employees with welcoming attitudes. Mark made my experience outstanding. Truly felt like he was getting me the best deals, I wholeheartedly recommend!!

Ma
Review №41

Let me tell you, Ive done business with some shady characters in my life and career and, in fact, used to sell cars for a living. But this guy, Mark, with Auto Place Inc, or Auto Place Texas, is the most honest, above board car and truck dealer I have ever met or done business with. He started by pointing out all of the flaws, up front, of any truck I was interested in, gave his own opinion on which trucks he thought would fit what I was looking for, honestly told me which vehicle was maybe a little less than what I would want and when I wasnt happy with my original purchase, he took it back and let me have at another one, telling me he just wanted me happy with whatever truck I took home. I absolutely, whole heartedly, recommend Auto Place Texas if youre looking a good used car or truck. I couldnt be more satisfied.

Te
Review №42

Watch out. 5 out of 7 trucks we started had check engine lights on. Some had other service lights on as well. One good thing their sales staff isnt pushy.

Al
Review №43

Excellent service. Car is in optimal condition.Arrived on site, left with all the relevant paperwork completed and a clean car in under 30 minutes.

Je
Review №44

Auto Place was hassle free. Everyone from the salesman to owners to admin were incredibly kind and genuine. I have never had that kind of an experience at a car dealership. The next time we need a vehicle, thats the first place we will go.

Jo
Review №45

If Ricky does the repair, RUN!August 2014, I test drove a 2008 Ford F-150 with 135,000 mi. The truck engine (5.4 Triton V8) wasnt running right and Mark Shafiyan said it was the timing chain. He said he would have it repaired. After repair I went back to Auto Place, Inc, test drove the truck again and talked with their mechanic Ricky. Ricky did the timing chain replacement and also did an oil change. I purchased the vehicle in late September 2014.In January 2015, after only 3,500 miles, the engine stalled and refused to start. I had it towed to my mechanic and they said the truck was very low on oil. Due to extremely low oil pressure, the time chain had jumped, pistons and valves had collided into each other and the engine needed to be replaced.The engine oil capacity is 7 quarts and mechanic said it only had about 4 quarts in it. In the three months of driving it, I never an indication that the oil level was low: the oil pressure light never came on and none leaked from the engine. Plus, I just had the oil changed.The inescapable conclusion is that when the repair and oil change were done, only 4 quarts of oil was replaced instead of the 7 quarts required either by a lapse of attention or a mistake.When I talked by phone with Mark and Ricky, They stated that the engine failure was my fault. Engine oil needs to be changed every 3,000 miles, Rick said. Later I found this to be not true. 2008 Ford F-150 manual says the oil change interval is every 7,500 miles.So if you decide to purchase a car from Auto Place, Inc., ask if any repairs were done by Ricky. If the answer is yes, run away. Or at the very least have the repair verified by a mechanic you trust.

bo
Review №46

They have a variety of different trucks and SUVs, Mark was very professional and friendly and also helpful.

Un
Review №47

I purchased a used vehicle from this place about 4 years ago at a very reasonable price. That vehicle has worked very well for me. I went by today to look for another one, and once again they had some very reasonable prices on some of their vehicles. Some deals were better than others, but thats not unusual at all when buying used. The keys to buying used vehicles are... knowing what signs to look for that indicate abuse, research dependabilty ratings for different vehicles, always check the carfax reports and most important, have an HONEST mechanic give the car or truck an actual in-depth inspection before you purchase it.These inspections typically take a couple of hours to do if done correctly and they are not cheap if done right. Its an investment that is always considered money well spent!!

El
Review №48

AUTO PLACES CUSTOMER SERVICE WAS AMAZING AND THEY HAVE GREAT PRICES FOR THE VEHICLES THEY CARRY! MARK AND LILI MADE PURCHASING MY TRUCK VERY SIMPLE AND FAST. WOULD DEFINITELY RECOMMAND THIS PLACE TO EVERYONE!

TX
Review №49

Purchased a Crew Cab Z71 from Mark--great guy to do business with. If you are considering on purchasing a vehicle from him, dont hesitate.

Aa
Review №50

Would buy from again honest fair hard-working people. Bought an 04 Chevy pick on the test drive found two minor issues they made repairs before purchase very happy with Truck

Kh
Review №51

I just bought my third car from this place, honest people and I think thats the most important thing you need when you shopping for a car,

Ph
Review №52

Very good selection of SUVs, pick ups and Vans.The prices are reasonable and the vehicles are clean.A must see.

Ke
Review №53

Terome Reynolds thank you for being patient with me and getting me what I wanted if anyone need a vehicle hes your guy

Ja
Review №54

I got spooked by other reviews so I did not go there.

Ma
Review №55

Place sucks! Owner new i was coming to test drive vette got there at 10 when they open and it was still close. Finally got to see car and it wouldnt start. Dead battery.they jumped it i took it for a ride and it was a piece of junk got back and the car was smoking from engine

Ca
Review №56

Really work with you, people are really helpful!

Jo
Review №57

Very friendly employees. Honest used car sales.

Jo
Review №58

Mark is great for buying cars

Am
Review №59

Shady people! We bought a 2001 Chevy and it needed repairs the following week. They were suppose to have repairs done as part of the purchase. Here we are having problems with the truck still 2 months later. To the point where the whole drive shaft fell off of the truck while diverting home with my kids in the truck and another 700 dls invested. We asked for a considered trade in since this has been a issue. They wouldnt transfer our down payment and would only take the truck as a trade in with the value of 4,000 when a got it at 5,999 plus a down payment of 4,000. Bullshit business company.

br
Review №60

Bought a van here and before i even made my first payment, the transmission gave out and of course no one here will call me back. Dont buy from here and if you do take vehicle to your own mechanic. Unless warranty is in writing dont believe the we will take care of you. They picked the right street to do business on..shady trail

Sh
Review №61

Great place to buy trucks

St
Review №62

Great staff!

Co
Review №63

I’m giving them 4 stars just for the details in the responses to the lower reviews insulting the dealership, any doubts I had were put down, going to go see them tomorrow and will update later

Information
9 Photos
63 Comments
4.4 Rating
  • Address:10950 Shady Trail, Dallas, TX 75220, United States
  • Site:http://autoplacetexas.com/
  • Phone:+1 214-391-3838
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Similar organizations