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Lee Roy Jordan Lumber Company
11529 Emerald St, Dallas, TX 75229, United States
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Lee Roy Jordan Lumber Company

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Sc
Review №1

Poor customer service and TERRIBLY long wait times. Been here an hour and a half and still waiting. I tried to place an order before I left home and they said that would not help. I placed the order at home and they said I could just tell them my name when I got here. When I arrived they asked for who I talked to on the phone. They seemed frustrated that I didn’t know. “Well, you didn’t talk to me” is the response I got. They might have a good selection and price, but my time is more valuable than this.

Al
Review №2

Almost always have what I need. Best selection and price on cedar. Good customer service... long wait times. I have sat for 2 Hours waiting in the will call line to get one board. Bring your Netflix...

Da
Review №3

Great customer service from top to bottom. Very nice, helpful, didn’t feel like I was being “sold” to. They were very accommodating and my transaction was easy and smooth. Upon delivery, we had a damaged board, which didn’t seem unreasonable for a large order, and they were very quick to make it right and delivered a new one quickly as not to put the job behind. Highly recommend this company - much better than big box stores!

Iv
Review №4

I just called to get prices on plywood and the rep was very rude. I wasnt sure what type of plywood I needed to order and they werent helpful at all. Not consumer friendly company.

Ka
Review №5

Wont let you buy a framing package without an account as well.They arent accepting new accounts as well.Does anyone know of a lumber company that will sell you a building package without an account or willing to set up new account?

Mi
Review №6

What sets this lumber yard apart from the others, Service,service and service. A knowledgeable sales team, a competent yard team, a delivery team that cares. The business bears the name of a pro football player, and he has taken the Coaching he received and made a great Business. If you ask him he will give all the glory to his team! Great Job Team!

Ke
Review №7

Top notch company that we have been doing business with for years. Professional customer service.

Te
Review №8

Ive been buying from LRJ Lumber for years and have never had a bad experience with them. I use a lot of Ipe. Any questions or concerns regarding Ipe and they always have an answer for me. Garrett McFarland is my contact there but even when he is not there they all treat me like I am their customer.

Ja
Review №9

Lee Roy Jordan has gone ABOVE and BEYOND for us. Their customer service is by far the best! David and Manuel are stand up guys and definitely take care of their customers fully! I would highly recommend this company to anyone in need of lumber or cedar!

J
Review №10

When I was referred to Lee Roy Jordan Lumber by a composite decking manufacturer I was told not all lumber yards are created equally. They were absolutely correct in that statement. Not only do they offer several brands of composite decking, they have samples of everything they offer onsite and outside so you can see what it will look like once installed (everyone else just has pictures online). From the first contact, Aldo was extremely knowledgeable and went above and beyond to get us what we needed. We were keep informed of the status of our special order all along the way. The delivery driver (I didnt get his name) was amazing as well, placed a bundle of 40+ 20 foot long boards in our rear-alley driveway exactly where we needed them masterfully. Aldo was committed to making sure we were happy with the end product, definitely recommend LRJ Lumber for any lumber and specialty wood needs.

De
Review №11

Great lumber yard.

St
Review №12

Be ready to wait, and wait and wait. Been here for two hours and still waiting

Ro
Review №13

REALLY NICE GREAT LUMBER VERY PROFESSIONAL

Da
Review №14

Everyone Ive interacted with was on the ball and whole operation was on point. Been there a dozen times for work.

Ro
Review №15

Quick friendly service. Reasonable prices and quality wood

En
Review №16

Hector was very helpfulThanks for great products service and pricesGet some hats for your customers lol😉😷😷😷👏👍👏

ke
Review №17

If your looking for top brand lumber this is the place

KD
Review №18

Absolutely the best customer service weve experienced in our years of operation across Texas. We work with Juan Garcia who goes above and beyond to get us anything we need. Him as well as the rest of the staff are very knowledgeable and friendly. We highly reccomend to anyone thats asks for a quality materials supplier.

Jo
Review №19

Excellent service. Had the specialty Trex decking in stock. Knowledgeable sales staff, outstanding communication with Clint. Will continue to buy from them. Highly Recommended.

ma
Review №20

By far the best customer service ever. Juan is definitely the guy who knows how to make things happen! I highly recommend LRJ Lumber.

Ra
Review №21

To slow

Gr
Review №22

Great staff, quality product!

Jo
Review №23

Great place for redwood, cedar and all types of wood. Friendly service and helpful. We end up going here several times a year when we need some strange wood to finish a roof job.

Al
Review №24

They have a wide range of products, you cant find anywhere else such as Ipe and/or Trespa. They have top notch cedar and home building products. Friendly, knowledgeable and experienced staff.

Je
Review №25

We are very pleased with our sales guy Ralph. He goes above and beyond with great customer service and executes our small and large lumber orders with professionalism and attention to detail. We are extremely pleased with Lee Roy Jordan Lumber Company and will continue to purchase our building materials from them. They stock the best lumber in the DFW metroplex!!

De
Review №26

Extremely nice and courteous will definitely recommend

Do
Review №27

Juan was very helpful! After another lumber place made me wait for over 3 wks and then lost my 24 ft lvls....lee roy was able to delivery in 2 days! Thank u.

Ro
Review №28

Great service really good prices

Ja
Review №29

Great lumber company. Todd Burnes always stays on top of my projects.

Ca
Review №30

Great resource for dimensional lumber and cedar products

Mo
Review №31

Kind, friendly, and wonderful staff.👍🏽👍🏽

Me
Review №32

I love jordan lee

J
Review №33

1:20 waiting too slow 1:20 waiting to be loaded they are very slow

Information
6 Photos
33 Comments
4.6 Rating
  • Address:11529 Emerald St, Dallas, TX 75229, United States
  • Site:https://lrjlumber.com/
  • Phone:+1 214-357-7317
Categories
  • Lumber store
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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